Brisbane Airport (BNE), Brisbane, Australia
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Driver's country of residence is United States of America (USA) and age is 30-65
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EastCoast Car Rentals at Brisbane Airport

504 Nudgee Road, Hendra, 4011
0061 1 800 474 258 / 0061 755 558 908
Pick-up instructions
East Coast Car Rentals provides a free transfer Shuttle service from the Airport to their Rental office situated close by. You will receive an SMS text 24 hours prior to your pickup time with an active link to the Shuttle requesting system. To order your Shuttle, click the link in your SMS after you have collected your bags or cleared customs if you are arriving Internationally. Shuttle bus drivers will respond to your request, and you can use the system to also get walking directions on how to get to the shuttle collection point. If you have issues with accessing the online shuttle ordering system via the SMS link, please call our Reservations team on: Toll Free: 1800 028 881 or International +61 7 5555 8900 and then press Option 2 to request the shuttle pick up
Drop-off instructions
Customers can return the vehicle to Andrews Airport Parking, Which is situated directly across the road from our office located at 539 Nudgee Rd, Hendra QLD 4011. The customer must pay a fee direct to Andrews Airport parking of $45.00. Andrews Airport Parking will secure our vehicle and also provide a shuttle service for the customer to the airport terminal.
Business hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-17:00
Sun:07:00-19:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

New Zealand
Toyota Camry
May 23, 2024

Pros: Friendly efficient service and well presented vehicle.

United Kingdom
Hyundai i30
May 17, 2024

Pros: Good collection and drop off process, apart from claim after process apart from the chip

Cons: Claim hours after drop off that a chip on bumper had been detected. Told all good at drop off and can prove chip was there at collection!

United Kingdom
Toyota Hilux SR
April 7, 2024

Pros: Quick, convenient and flexible

Cons: Plastic surfaces were covered in 'black cleaner' which rubbed off on our clothes and bodies!

Australia
Kia Picanto
February 27, 2024

Pros: Good service. I had a problem with fuel cap not opening and couldn't refill car. Explained on return and together we resolved jammed latch. No charge

Cons: Only that fuel cap could have been checked before giving me car. Lesson learnt for next time - know how to refill car

Australia
Toyota Commuter
February 25, 2024

Pros: Service was fast and easy. Car was immaculate and very updated would definitely recommend. Thankyou so much for your service.

New Zealand
Kia Picanto
February 15, 2024

Pros: Very frienfly

New Zealand
Toyota Commuter
February 14, 2024

Pros: It was very easy to communicate

Cons: Nothing

New Zealand
Hyundai i30
February 13, 2024

Pros: Easy to get going, only longtime taken to do paperwork after booking online.

Cons: The amount of time taken to issue car

New Zealand
MG ZS
January 18, 2024

Cons: There was an extra payment for insurance which we weren't expecting

New Zealand
Hyundai i30
January 1, 2024

Pros: Nice staff and good price. Car was really good except didn't like lane assist and couldn't turn off.

Cons: That they didn't open until 7am as we had a 9am flight and needed to check in at 6am. Three of us waiting at gate for them to open. Option to leave car across street at Andy's parking was $55!

New Zealand
Mitsubishi Outlander
December 6, 2023

Pros: Everything was easy

Cons: Nothing

New Zealand
MG ZS
November 22, 2023

Pros: So easy and efficient

Australia
Mitsubishi Outlander
November 22, 2023

Pros: The car provided and the service

Cons: I booked through Discovery Hire Cars so it was a bit confusing when it was actually East Coast Hire Cars.

Australia
Kia Picanto
November 17, 2023

Pros: The staff were really friendly and there prices are really good

Australia
MG ZS
November 8, 2023

Pros: Good value and flexible and understanding re return

Cons: All good

Australia
MG ZS
November 4, 2023

Pros: Value for money

Cons: The collection process was so unpleasant that I felt anxious about returning the car.

Australia
Toyota RAV4
November 4, 2023

Pros: They were easy to deal with efficient and friendly and I would definitely recommend them to anyone. That also extends it too the returns team as well airport shuttle was great got to our plane with heaps of time to spare.

Australia
Suzuki Swift
October 31, 2023

Cons: I didn't like having to wait for the car when the car was booked 1 week prior. Also the windows were wet when driving away & once the windows dried I had poor visibility .

Australia
MG ZS
October 23, 2023

Pros: Easy to deal with

Cons: Bit slow at pick up, needed a couple more people on front desk

Australia
MG ZS
September 30, 2023

Pros: It was super easy

New Zealand
Kia Carnival
September 27, 2023

Pros: We got a Hyundai Starion that suited us better than booked Kia carnival as bit more luggage room in back

Cons: 2 bits of damage not recorded that we noticed on pickup, (risk of us getting blamed.....) roof scrape and corner scrape, they re photographed those bits....

Singapore
MG ZS
September 26, 2023

Pros: Good cars and good service

Cons: Nik

Australia
Kia Carnival
September 17, 2023

Pros: Easy pick up and drop off.

Cons: Very dirty interior. Stained seat belt, stained seats, broken seat belt bracket and broken mirror

New Zealand
Suzuki Baleno
September 7, 2023

Pros: Upgrading of the car at no cost

Cons: Long waiting queues and staff blaming the PC for the slowness - staff needs more training on customer service skills

New Zealand
Toyota Corolla
August 27, 2023

Pros: Very helpful both on arriving and departure

Cons: Quite and friendly

South Africa
MG HS
August 25, 2023

Pros: Efficient service at a good price

Cons: We could not get hold of the number when we tried calling. There needs to be better customer support via telephone.

Australia
MG ZS
August 23, 2023

Pros: Spent 90 minutes to get proper car GPS issues

New Zealand
Suzuki Swift
August 23, 2023

Pros: When we returned the car it was efficient

Cons: The time in being picked up and to collecting our car was over an hour (including waiting for service on arrival to depot) staff not very friendly, unhappy staff. Not helped by the fact that we had issues because of booking through a 3rd party.

New Zealand
Hyundai i30
July 27, 2023

Pros: Great pick-up from airport and a good toilet provided.

Cons: Car was not ready on time.

Australia
Hyundai Kona
July 7, 2023

Pros: Their shuttle was fabulous. Quick to pick up and drop off.

Cons: They totally ripped me off with insurance. I already purchased it through Discover (online) when I booked. Then the guy gave me 4 different options in front of me at the rental counter. It was confusing. I said but I am fully covered. He said let me have a look. So I showed him. He said that's just 3rd party. I was so annoyed because I thought I was already covered. So I had to unexpectedly pay way more. He even said I've confused you haven't I? I sent a complaint they haven't even acknowledged

New Zealand
Toyota Corolla Sedan
June 27, 2023

Pros: Great car & service

Australia
Hyundai i30
June 21, 2023

Pros: excellent fast pick up from the airport

Australia
Mitsubishi Outlander
June 20, 2023

Pros: Quick and easy

Cons: Nil

New Zealand
Mitsubishi Outlander
June 19, 2023

Pros: Easy to deal with and very accomodating

Cons: The car was not the right one to start with, but was fixed. It just took some time.

Singapore
Mitsubishi Eclipse
June 9, 2023

Pros: The explanation was good, the desk was helpful

Cons: The voucher i paid thru discover cars was not really taken into account. The car that i booked was not even equivalent to the one i booked

Australia
Toyota Corolla
June 5, 2023

Pros: good service

New Zealand
Kia Picanto
June 1, 2023

Pros: Nothing

Cons: Not a lot

New Zealand
Toyota Camry
May 30, 2023

Pros: It was a really good experience on the whole.

Cons: The request was to call them after clearing customs at the airport to arrange a pickup, but after a number of calls the phone was not answered.

New Zealand
Toyota Commuter
May 24, 2023

Pros: Friendly service

Cons: Not recognising the agreement I had with discover cars for insurance

New Zealand
Toyota RAV4
May 24, 2023

Cons: checki in took 20 mins

New Caledonia
Kia Carnival
May 23, 2023

Pros: Nous avons des paiements à notre retour sur notre compte sans savoir ce qu’il y’a à payer sachant que pour le retour de la voiture on nous a clairement dit « all it’s good »

Cons: La somme payé au départ pour la réservation soit 40 % du montant n’est pas déductible du prix de la location. Il n’est pas précisé que si nous voulions une assurance le prix serait plus cher, il est inscrit un prix avec assurance mais en arrivant le prix est doublé. Une surprise! Nous avions pris avec l’assurance tout de même. « All Its good » quand le Check up a été fait mais un paiement sur notre compte bancaire est en court. Alors que nous avions aussi l’assurance.

New Zealand
Hyundai i30
May 21, 2023

Pros: Everything

Cons: Nothing

Australia
Kia Picanto
May 18, 2023

Pros: Service was efficient and staff helpful.

Cons: No complaints whatsoever.

New Zealand
Mitsubishi Outlander
April 26, 2023

Pros: Efficiency

Cons: Efficiency

Australia
Mitsubishi Eclipse
April 23, 2023

Pros: Very friendly and easy to deal with.

Cons: Had to wait quite a while when we picked up the car, but that’s ok staff were lovely.

United Kingdom
Suzuki Swift
March 18, 2023

Pros: Very easy, good service with shuttle, good value

Taiwan
Kia Carnival
March 17, 2023

Cons: We printed our the voucher for renting the car (including additional full insurence, second driver, baby seat ) , when we showed the voucher, the staff there didn’t care about the items on the voucher at all. They only knew that we had booked the car and the date, didn't even give us the additional drivers and baby seats that we've already paid for, he gave us after we reminded him .

Australia
Mitsubishi Lancer
March 1, 2023

Pros: The guy at the desk was very nice and helpful

Cons: I didn’t get the car I ordered

Australia
Kia Carnival
February 20, 2023

Pros: Professional

Australia
Suzuki Swift
February 10, 2023

Pros: Quik pick up transfer from airport

Cons: All Good!

Australia
Suzuki Swift
February 9, 2023

Pros: The staff were amazing.

Australia
Toyota Corolla Sedan
February 4, 2023

Pros: They have stolen my deposit and didn’t provide the service

Australia
Suzuki Swift
January 24, 2023

Pros: Helpful instructions provided by shuttle driver

Cons: Confusing instructions to find shuttle pickup area Agent tried to add insurance coverage already included in booking made on line Pickup Shuttle driver didn’t assist with loading luggage

New Zealand
Hyundai Kona
January 17, 2023

Pros: The car is clean

Cons: When I pickup the car, the person who entertain me, which is the one who seat on the center, is not really friendly and poor customer service. Looks like he doesn't like his job.

Canada
Mitsubishi Lancer
January 15, 2023

Cons: We had a small scuff from a curb on left front bumper, waiting to see how insurance is handled with Discover, I bought the top coverage package.

Australia
Mitsubishi Lancer
January 10, 2023

Pros: Quick the pick up and drop off

Cons: No replacement to get a car with a bigger boot for the family and luggage.

Australia
Toyota Corolla
January 8, 2023

Pros: Efficiency

Cons: Nothing

Australia
Mitsubishi Lancer
December 21, 2022

Pros: Hard to say, nothing stood out

Cons: Getting email about toll fees and extra charges to process them is quite undignifying. Especially when these emails are entitled East Coast Car Rentals Toll/Infringement Notices. The infringement notices should be a separate thing, no one in the world likes the small panic attack hoping that they did not catch a fine. And all it is, is a Toll fee. Then at an extra cost just because the "process" them to you. Additionally, when I booked one type of car, get provided another, then when I raise th

France
Mitsubishi Lancer
December 14, 2022

Pros: Ease of booking from overseas

Cons: The road noise in the car was very loud.

New Zealand
Hyundai Kona
December 10, 2022

Pros: Car was good, apart from being smaller and not what we booked.

Cons: Didn’t get the car we booked, ended up with a smaller car, shuttle took way too long to pick us up, then stopped at domestic terminal on way to car. Would have been an hour to get car. Would also be good if car seats were already installed.

Australia
Hyundai Kona
December 4, 2022

Pros: The worst car hire company I have EVER used!!!

Cons: Absolutely nothing !! Will never use again

Australia
Hyundai Kona
November 23, 2022

Pros: Value for money and easy access and drop off

Cons: Nothing

New Zealand
Hyundai Kona
November 18, 2022

Pros: Good clean car, staff lovely.

Cons: The insurance policy was expensive and no real option to not take it as the other option was to hold $1000 from my account until I dropped it off. I didn’t have this so had to take the more premium insurance. Felt a bit like bribing.

Canada
Suzuki Swift
November 12, 2022

Pros: efficient, clear, fair

Australia
Hyundai Kona
November 10, 2022

Cons: To much confusion over Damage Cover. I thought I was covered, then I was told I was only covered through Discovery Cars as I booked through them.

United States of America (USA)
Hyundai Kona
November 7, 2022

Pros: Very friendly staff and very responsive

Cons: Little too long a wait to return car, otherwise great experience

New Caledonia
Mitsubishi Outlander
November 1, 2022

Pros: Thanks to them and not discovery I had a good time - I will always just go directly with them

New Zealand
Hyundai Kona
October 17, 2022

Pros: Processing at car pick up was quite slow, could of been around 20 minutes to complete the paper work and get the key. Maybe they were being trained.? I am not sure Friendly enough Car drop off was very efficient Clever instructions to book and find shuttle pick up at airport using the web site and photos with arrows. Much better than just describing in word Shuttle drivers were friendly

Cons: Pick up processing time as above

Australia
Suzuki Swift
October 7, 2022

Pros: received an amazing service from staff. it seems to be inconvenient to return your car early in the morning and pay extra for parking at next door.

Australia
Suzuki Swift
October 2, 2022

Cons: Pleasant service when we picked the car up but the opposite when we dropped it off. We got asked for the keys, no hello and then told to go stand over at the airport bus. We had to load our bags into the bus and unload them at the airport. The car was not fully fuelled (6/8) but I did raise this immediately.

Australia
Mitsubishi Lancer
September 26, 2022

Pros: open discussion with staff.

Cons: I didn't get SMS code to get picked up.So I had to book uber.

New Zealand
Toyota Corolla Sedan
September 17, 2022

Pros: Shawn was very helpful and the car had sat nav

Cons: The shuttle driver

Australia
Mitsubishi Lancer
September 7, 2022

Pros: Friendly service, pickup well organised if you know how the operate. The instructions were easy to follow.

Cons: Early drop offs went through an adjacent company who charged you at drop off. I now have to email east coast for reimbursement.

New Zealand
Suzuki Swift
August 31, 2022

Pros: Friendly staff.

Cons: The system they have of emailing photos of existing damage is hard to locate on the rented vehicle by trying to down load these photos to a mobile phone and and they gave no help of locating so you can't find if they have missed any existing damage so you maybe liable for any existing damage. Ended up just hoping all existing damage was on the photos otherwise I would have spent ages trying to locate the damages. not a good system. They need to be able to locate and pinpoint the photos.

Australia
Suzuki Swift
August 31, 2022

Pros: Great car and guy picking up/dropping off from airport great

Cons: Over priced

Australia
Suzuki Swift
June 21, 2022

Pros: Very professional - Car was clean & photographs taken for exterior prior to leaving depot.

Cons: A little difficult to locate pick up point at the airport. However, we did receive good guidance from a very helpful lady when we rang EastCoast.

Singapore
Toyota Corolla Sedan
June 1, 2022

Pros: Rental price was attractivr

Cons: Totally unresponsive to my queries.

New Zealand
Hyundai Kona
May 29, 2022

Pros: Efficent when office opened for face to face

Cons: Cant return car at 7am . Must pay extra and leave key at next door carpark.

Australia
Kia Carnival
May 26, 2022

Pros: location as to talk to and sort things

New Zealand
Mitsubishi Lancer
May 10, 2022

Pros: Nothing

Cons: All the services

Australia
Toyota Corolla Sedan
May 2, 2022

Pros: Provide false information. I was dropping a car early morning and at that time they told me that our service is close so you need to drop in Brisbane airport or Andrew car service and pay the initial amount and then we will refund you the amount. After that when I ask for a refund no-one replies to me and no response was provided. Very very bad response n services.

Cons: Provide false information. I was dropping a car early morning and at that time they told me that our service is close so you need to drop in Brisbane airport or Andrew car service and pay the initial amount and then we will refund you the amount. After that when I ask for a refund no-one replies to me and no response was provided. Very very bad response n services.

Singapore
Suzuki Swift
April 29, 2022

Cons: comms to find the desk were tedious and overcharges unnecessary

Australia
Suzuki Swift
April 22, 2022

Pros: Everyone knew their role and stepped in where needed.

Cons: Nothing. Everything was brilliant

New Caledonia
Hyundai Accent
April 21, 2022

Pros: Very efficient staff, very good car, very clean

New Zealand
Suzuki Swift
April 20, 2022

Pros: Very helpful staff

Australia
Kia Carnival
March 17, 2022

Pros: Freindly staff, Quick pickup and drop off

Cons: The car seats were dirty with stains on them

Australia
Toyota Corolla Sedan
December 31, 2021

Pros: The Turnaround time

Cons: Absolutely loved everything

New Zealand
Mitsubishi Eclipse
December 29, 2021

Pros: The staff were very friendly

Cons: Easy process

Australia
Toyota Corolla Sedan
December 23, 2021

Pros: Price, quality, convenience, everything!

Cons: There is about 1-hour window of 'grace' around the pickup time, after which your car can be let to another party & you'll lose your booking - according to the T&C's, or so I was told when I finally managed to find someone to speak to. On the bright side, after speaking to a person, who spoke to someone else, they confirmed that they would hold our car for the extra two hours we needed. Less shiny was the $80 Uber bill for my wife to race out of work to collect the car for fear of losing it.

Australia
Hyundai Accent
December 6, 2021

Pros: Everything was easy

Australia
Toyota Corolla Sedan
November 28, 2021

Pros: Very competitive price

Cons: Need to ring for shuttle service and the walk to the bus station to be picked up.

Australia
Toyota Corolla Sedan
November 2, 2021

Pros: Quick and easy.

Cons: I booked insurance online and they said they had no idea what I had booked but offered insurance which I thought was instead of what was offered, turns out I paid for 2 insurance Premiums, so I wasn’t very impressed with their lack of knowing what I had already paid for.

Australia
Hyundai Accent
October 27, 2021

Pros: Very easy return of the car.

Cons: The staff upon collection of the car. Rude would be a good word.

Australia
Mitsubishi Eclipse
August 3, 2021

Pros: Very helpful and supportive company. They went out of their way to help me out and were very responsive.

Australia
Toyota Corolla Sedan
July 18, 2021

Pros: Good and cheap

Australia
Mitsubishi Lancer
June 17, 2021

Pros: Good

Cons: Drop off communication

Australia
Hyundai Accent
May 30, 2021

Pros: Friendly and efficient

Cons: Nil

Australia
Mitsubishi Eclipse
April 19, 2021

Pros: Fast, efficient and friendly service

Cons: Hidden charges regarding insurance

Australia
Mitsubishi Lancer
March 18, 2021

Pros: Provided an excellent service at a very reasonable price.

Cons: Nothing

Australia
Toyota Corolla Sedan
March 14, 2021

Pros: Staff were very friendly Nd understanding

Cons: That when you have paid the insurance with discover they kinda make you feel that you have to buy there insurance as well Nd loud Nd clear they tell you that if anything happens we have to pay 4,400 straight away then chase discover to get it back .

Australia
Mitsubishi Lancer
February 28, 2021

Pros: Free filtered water in the foyer.

Cons: Car comparison to booking way off, had to get wet in pissing rain loading our luggage into the courtesy van ourselves while the driver nicked off somewhere (he could have parked undercover there was plenty of room), and car smelled weird, like sweat with a hint of cigarette.

Australia
Hyundai Accent
December 20, 2020

Cons: I still haven’t received my $1000 deposit and it’s 5 days after I dropped the car off.

Australia
Mitsubishi Lancer
November 16, 2020

Pros: Friendly helpful Staff

Cons: I booked and paid for Mtsubishi Lancer or similiar and got delivered a Hyundai Accent. Other than having 4 wheels I would not classify these as similiar cars. Very dissappointed in the car!!

Australia
Toyota Corolla Sedan
July 29, 2020

Pros: To be honest, nothing.

Cons: Old scratched up car, dodgy and very poor service, no confidence in hire at all.

Australia
Mitsubishi Outlander
February 11, 2020

Pros: They were extremely professional and helpful. On time airport pick up and drop and zero hassles in picking up and dropping the car off.

Australia
Hyundai Accent
February 10, 2020

Pros: It was easy to organise and the cost was good.

Cons: I didn’t like that they try to add extra insurance even after you have paid for it before. I felt pressured and wasn’t impressed.

Australia
Suzuki Swift
February 9, 2020

Pros: EastCoast are great. This is first time I’ve used them in Brisbane but I often use them in Sydney at Kings Cross. Lovely people, efficient and very good price

United Kingdom
Mitsubishi Outlander
January 31, 2020

Pros: The price was very reasonable and the car was good condition.

Cons: The young lady at the counter was rude. Even though I purchased the full coverage she told me I was cheated by the company I booked online and then tried to sell me another cover. She scared me of an accident even before I even got the car!!! Not the best was to welcome someone to the country.

New Zealand
Hyundai Accent
November 29, 2019

Pros: I didn't want the excess as it was covered by my travel insurance. I only had a debit card to pay the bond which didn't work and the customer service person wasn't very friendly and welcoming.

United Kingdom
Toyota Corolla Sedan
November 12, 2019

Cons: But I would warn them about the $22 charge you get if you drop the vehicle off at Andrews Parking. Something the Rental Desk Operative omitted even when we discussed the early drop off.

Australia
Hyundai Accent
November 4, 2019

Pros: The shuttle bus drivers were great, friendly and very professional

Cons: Car stereo did not work. Check in staff member was rude.

Singapore
Mitsubishi Eclipse
September 29, 2019

Pros: Staff are very attentive and helpful

Cons: Baby car seat that we rent are a bit old

New Zealand
Toyota Corolla Sedan
September 21, 2019

Pros: Friendly service and pleasant staff. Relatively east to get to pick up

Cons: Car was a little rough as regards paint work although drove well

New Zealand
Kia Carnival
September 17, 2019

Pros: Arrived slightly earlier than booked and your agent was able to arrange a suitable vehicle quickly to get our journey underway.

United Kingdom
Toyota Corolla Sedan
August 30, 2019

Pros: Friendly, helpful and professional

Cons: Nothing at all

Australia
Suzuki Swift
August 30, 2019

Pros: Quick, kids friendly

Australia
Hyundai Accent
August 12, 2019

Pros: Arrived at airport late evening, clear instructions sent via SMS regarding phone number to call for courtesy bus to pick up and transfer to office, where hire car was ready and off we went. No waiting time at all. Friendly driver and office staff. Very professional.

New Zealand
Hyundai Accent
July 29, 2019

Pros: Quick turn around and good price

Australia
Hyundai Accent
July 27, 2019

Pros: Good shuttle service and professional staff

Cons: The car had a lot of scratches and blemishes on the outside that had to be careful noted to avoid problems when returning it

Indonesia
Kia Carnival
July 16, 2019

Pros: price and car quality

Cons: no counter at airport

United Arab Emirates
Suzuki Swift
June 13, 2019

Pros: Fast & efficiency. Good value for my money

Cons: Slightly overcharged me. Final amount to pay @ pickup 112.86. but charged 122.27 but I am happy of their services

Fiji
Suzuki Swift
June 3, 2019

Pros: Well priced and friendly staff

Cons: The wait at the airport for the bus pickup

New Zealand
Toyota Corolla Sedan
May 19, 2019

Pros: Easy and fast

Cons: Nice.

Australia
Hyundai Accent
May 2, 2019

Pros: hassle free

Cons: call centre agent

United States of America (USA)
Hyundai Accent
March 28, 2019

Pros: Friendly staff. Easy to book. No long wait times. Good value

Cons: The only thing that I wasn't impressed with is that when they gave me the rental car, part of the front bumper was coming off.

Most Popular Car Rental Deals

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Kia Picanto or similar
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  • 5
  • 1
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Toyota Camry or similar
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LDV D90 or similar
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The above prices are only approximate and were last updated at 01:24 on 2024-05-24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 2690.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax, Total taxes.
Rate excludes
The following surcharges may apply: Toll pass / E-toll device.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
If renter travels through a toll collection point, the renter’s credit card will be charged for the toll and an administration fee of 1.85 AUD per cross.
Mileage policy
Mileage is limited to 200 km per day for 12 Passenger Van car group(s).
The cost for additional mileage (mileage extension) depends on the vehicle type.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Customers who have held their driver license for less than 2 years will have to buy the following insurance: Loss Damage Waiver (LDW).

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

A local renter is defined as a renter who lives within 150 km of the pickup location and who is not flying into town with a return ticket. Due to an increased theft risk, all domestic renters must provide the following additional documents: proof of home address (e.g. Utility bill), Australian Provisional Licence.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit or debit card on a main driver's name, booking voucher, passport hard copy (in case IDP is used).
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
An administrative charge of 2.2 % will apply for payments made using the following credit card(s): American Express.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

Travel to the following territory(ies): Kangaroo Island, Stradbroke Island, Magnetic Island, Bribie Island, Phillip Island, Bruny Island is allowed.
Moving the car from one island to another is forbidden.
Crossing country borders is forbidden to the following territories: Tasmania, Western Australia, Northern Australia.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Driving vehicles to snowy areas is not allowed.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.

Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
Business hours
Service outside of business hours is not available.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:  07:00 - 22:00
Tue:  07:00 - 22:00
Wed:  07:00 - 22:00
Thu:  07:00 - 22:00
Fri:  07:00 - 22:00
Sat:  07:00 - 17:00
Sun:  07:00 - 19:00

Top Suppliers at Brisbane Airport

Hertz
Very good 8.8 / 64 reviews
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$69 - $119
Working hours
Mon:05:00-23:59
Tue:05:00-23:59
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Ace Rent a car
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Simba Car Hire
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Alamo
Very good 8.5 / 102 reviews
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Europcar
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Alpha car hire
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Bargain Car Rentals
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Tue:09:00-17:00
Wed:09:00-17:00
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Avis
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Tue:05:30-23:59
Wed:05:30-23:59
Thu:05:30-23:59
Fri:05:30-23:59
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Carwiz
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Enterprise
Very good 8 / 1 review
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7/32 Airport Dr, Brisbane Airport QLD 4007
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Tue:06:00-23:00
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Firefly
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Tue:05:00-23:59
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Thu:05:00-23:59
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Tue:08:00-15:30
Wed:08:00-15:30
Thu:08:00-15:30
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Jucy
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Routes Car Rental
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Keddy
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Working hours
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Tue:06:30-23:59
Wed:06:30-23:59
Thu:06:30-23:59
Fri:06:30-23:59
Sat:06:30-23:59
Sun:06:30-23:59
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