Brisbane Airport (BNE), Brisbane, Australia
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Keddy at Brisbane Airport

Domestic Terminal Building, Brisbane Airport, Brisbane QLD 4007
0061 0 738 748 150
Pick-up instructions
Rental desk is located in terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:30-23:59
Tue:06:30-23:59
Wed:06:30-23:59
Thu:06:30-23:59
Fri:06:30-23:59
Sat:06:30-23:59
Sun:06:30-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Singapore
Toyota C-HR
February 25, 2024

Pros: Drop off instruction is clear. Pick instruction is wrong. I came in international email advice was collect at domestic airport.

Cons: The pick up email info is very wrong

Australia
Toyota C-HR
January 5, 2024

Pros: All information was provided to the customer before picking up. Good quality car. We were satisfied with the Europcar customer service at Gold Coast Airport when dropping off a car. Your agents are excellent and so professional.

Cons: I received my service from Europcar. I wasn't satisfied with the customer service agent at Brisbane Airport on the 23rd of December 2023 at 14.03. She isn't professional at all. She is very rude to me as she had her personal life issues and other issues with her supervisor. Her hygiene is very poor, especially her nicotine mouth breathing which made me have a bad headache. As I am a customer, I expect to receive impressive rental car customer service, especially at my first rental car.

Thailand
MG ZS
November 24, 2023

Pros: Keddy did not have a kiosk at Brisbane Airport. Its rentals were handled by Europcar. Keddy should have advised me of this.

Cons: Europcar's rep turned up about 30 minutes late. Also Europcar has overcharged me by getting my dropoff location incorrect. I have complained.

New Zealand
Kia Carnival
October 21, 2023

Pros: Awesome car did everything we needed and great boot size for an 8 seater but it was really expensive

Cons: Very very slow at counter to collect the car took about 45 minutes and we were the first there

United States of America (USA)
Nissan X-Trail
February 28, 2023

Cons: I was not able to find the rental agent or counter. No signs or assistance in terminal. had to use a different company.

United Kingdom
MG HS
February 20, 2023

Cons: Keddy do not exist. It is Europcar

Singapore
Hyundai Kona
January 15, 2023

Pros: Staff at counter in the domestic airport is helpful enough.

Cons: Bad connection of flow through services between third party provider "Discovery Car" and EuroCar under Keddy.

United States of America (USA)
Nissan X-Trail
March 1, 2022

Cons: The resolution for replacing my car that had mechanical issue tool all day. Resulting wasting my entires day of vacation

Most Popular Car Rental Deals

Brisbane Airport
Compact SUV
Nissan Juke or similar
Nissan Juke
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Keddy
$74.74 per day
Brisbane Airport
Intermediate SUV
MG ZS or similar
MG ZS
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Keddy
$75.96 per day
Brisbane Airport
Intermediate
Cupra Formentor or similar
Cupra Formentor
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Keddy
$78.48 per day
Brisbane Airport
Standard SUV
MG HS or similar
MG HS
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Keddy
$79.19 per day
Brisbane Airport
Full-size SUV
Ford Everest or similar
Ford Everest
  • 5
  • 4
  • 4
  • A/C
  • Auto.
Keddy
$98.68 per day
Brisbane Airport
Premium Van
Kia Carnival or similar
Kia Carnival
  • 8
  • 4
  • 5
  • A/C
  • Auto.
Keddy
$149.71 per day
The above prices are only approximate and were last updated at 06:12 on 2024-07-13. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Loss Damage Waiver (damage deductible: ~€ 4670.00), Airport surcharge, Third Party Liability, Road tax, Vehicle registration fee, Environmental charge, VAT (value added tax), Free modifications.
Rate excludes
An administrative charge of 1.18 % will apply for payments made using the following card(s) Visa.
An administrative charge of 1.45 % will apply for payments made using the following card(s) MasterCard, American Express, JCB.
An administrative charge of 3.40 % will apply for payments made using the following card(s) Diners.

The following surcharges may apply: Premium Location surcharge.

E-Toll/Sunpass activation fee is 3.30 AUD per day.
An E-Toll is offered in order to avoid violation fees.
Driver requirements
Minimum rental age is 21 years.
For certain car groups, minimal rental age is 25 years.

A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard, Visa, American Express, Diners.
Cash is/are not accepted.
For the Prestige car group, a minimum of two credit cards issued on the main driver's name are required.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Crossing the country border or using a ferry (traveling to an island) is allowed.
Travel to the following territory(ies): Kangaroo Island, Stradbroke Island, Magnetic Island, Bribie Island, Phillip Island, Bruny Island is allowed.
Information on the exact fee amount is available by request.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.

Pick-up & Drop-off
Mon:  06:30 - 23:59
Tue:  06:30 - 23:59
Wed:  06:30 - 23:59
Thu:  06:30 - 23:59
Fri:  06:30 - 23:59
Sat:  06:30 - 23:59
Sun:  06:30 - 23:59

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