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Big Boy Car Rentals at Brisbane Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: I was extremely disappointed with receiving an MG as my car. I specifically called and requested a Hyundai i model and that I did not want an MG and I was assured I’d have that upon collection. That was not the case, it had been hired out prior to my arrival. I was not happy about this and i later called the company requesting for a swap or even an upgrade, i was told the manager would call me back but i did not receive a call from anyone. I continued to drive the horrible MG for 8 more days.
Cons: This is what let down your companies service- care factor about my request was zero! Not very good service by half.
Pros: The staff is able to speak Chinese.
Pros: Great value with excellent customer service.
Cons: The service was outstanding. There was nothing we didn’t like.
Pros: Efficient practical and effective.
Cons: Nothing
Pros: Friendly, helpful, good little car.
Cons: Nothing really, maybe a bit more instruction from the young girl when handing over the car as I wasn't used to automatics.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 85 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in English alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
A local renter must possess a full (G) driver's licence.
The deposit amount for local renters is 2000 AUD.
A local renter is defined as a renter who lives within 100 km of the pickup location and who is not flying into town with a return ticket.
The supplier will hold the vehicle for 2 hours after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.
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