Brisbane Airport (BNE), Brisbane, Australia
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Big Boy Car Rentals at Brisbane Airport

539 Nudgee Road, Hendra
0061 736 232 300
Pick-up instructions
Once you have your luggage and have exited the airport terminal, call +61732684222 for collection by an ANDREW'S AIRPORT PARKING bus. Domestic Terminal Collection Zone is over Skybridge and down to the right, in Zone B1 and B2. International Terminal Collection Zone is down the stairs to the left in Zone 3. If you live within 100km of Hendra QLD, you will be considered a Local Renter. Local Renter's security deposit is $2000 and vehicle must be collected between 8:00AM and 5:00PM, Monday - Sunday. Local Renters will not receive a vehicle if they do not meet these conditions.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
08:00-18:00
Tue:
08:00-18:00
Wed:
08:00-18:00
Thu:
08:00-18:00
Fri:
08:00-18:00
Sat:
08:00-18:00
Sun:
08:00-18:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Australia
Toyota Corolla
10/13/25

Pros: Helpful staff. Good value for money.
Australia
Toyota Tarago
9/29/25

Pros: convenient and fast

Cons: .
Australia
Toyota Corolla
9/28/25

Pros: Unfortunately the rental did not take place as they refused to honour the terms of the sale so I was unable to find anything to like in those circumstances

Cons: I strongly advise avoiding Big Boy Rentals. My experience with them has been appalling and is now the subject of a formal ACCC complaint and pending civil action. Despite having already paid for full insurance coverage through the booking platform, Big Boy Rentals refused to recognise the insurance policy I had paid for, insisting that I either purchase their insurance or face a $5,000 excess. This is not just unethical — it appears to be misleading and deceptive conduct and a breach of Austral
Australia
MG 3
9/1/25

Pros: Cheap as chips car hire

Cons: Car was definitely not cleaned before collection. Interior floor dirty and supermarket receipts in the console. Dashboard screens were dirty, and the fuel was not a full tank so was unsure how much to refuel before I returned the car. A bit dodgy.
Australia
MG 3
8/6/25

Pros: excellent easy and staff very helpful

Cons: nothing
Australia
Toyota Corolla
7/24/25

Pros: They charged me for tall I got own account and paid for it It’s so nasty from company I asking refrains plus invoice they payed and how they avoid I got invoice for a time off using a car

Cons: Please regain da money plastika fee off incorrect charges Plus fine to be unfair $50.00
New Zealand
Toyota Tarago
7/20/25

Pros: Pick up and Drop off was fairly simple

Cons: Will hold judgement until I get my deposit back. Takes a long time to get it back which makes me wonder what "fees & charges" I will incur.
Australia
MG 3
7/13/25

Pros: The car had very obvious damage on the passenger side front and side panel plus lots of small marks all over. The car needed a vacuum and possibly a steam clean of the carpet due to the smell

Cons: The staff at the pick up location were not knowledgable about my booking particularly in relation to the full cover purchased. This made me feel a bit nervous if anything happened fortunately we had a smooth trip and no issues with the car
Denmark
Toyota Corolla
7/9/25

Pros: Good value for money. Don't expect a perfect car!
Australia
Toyota Corolla
7/7/25

Pros: Efficient & friendly

Cons: -
New Zealand
Toyota Camry
6/2/25

Cons: Manager wouldn't allow a refund when we were forced to return our car 4 days earlier due to the passenger seats worn out condition causing my wife to suffer from back pain.
New Zealand
Toyota Camry
6/2/25

Pros: Window tints again
Australia
MG 3
5/18/25

Pros: Great little car, spotless and in good condition,, good value, friendly staff.
Australia
MG 3
4/26/25

Pros: I was extremely disappointed with receiving an MG as my car. I specifically called and requested a Hyundai i model and that I did not want an MG and I was assured I’d have that upon collection. That was not the case, it had been hired out prior to my arrival. I was not happy about this and i later called the company requesting for a swap or even an upgrade, i was told the manager would call me back but i did not receive a call from anyone. I continued to drive the horrible MG for 8 more days.

Cons: This is what let down your companies service- care factor about my request was zero! Not very good service by half.
Australia
Toyota Corolla
4/22/25

Pros: The staff is able to speak Chinese.
Australia
Toyota Corolla
4/13/25

Pros: Great value with excellent customer service.

Cons: The service was outstanding. There was nothing we didn’t like.
United Kingdom
Toyota Corolla
3/26/25

Pros: Efficient practical and effective.

Cons: Nothing
Australia
MG 3
3/18/25

Pros: Friendly, helpful, good little car.

Cons: Nothing really, maybe a bit more instruction from the young girl when handing over the car as I wasn't used to automatics.
Poland
MG 3
3/18/25

Pros: Not a long wait for either pickup of dropoff.
Australia
Toyota Camry
3/12/25

Pros: Staff were good and price very competitive

Cons: Nothing
New Zealand
MG 3
1/28/25

Pros: Staff are friendly really easy to deal with and quick

Cons: Nothing
New Zealand
Toyota Tarago
1/28/25

Pros: Customer service was awesome, very helpful and easy process.

Cons: NIL
Australia
Toyota Tarago
1/14/25

Pros: good value

Cons: couldnt find the premisses
Australia
MG 3
11/25/24

Pros: Shuttle bus to airport

Cons: Nil
Australia
Toyota Corolla
11/17/24

Pros: Very good rates. Hybrid, great on fuel & easy to drive.

Cons: I asked for a medium sized sedan. I got a small hatchback that was dirty inside & out. No rubbish inside but dirty seats & floors. Lots of scratches, bird poop & dirt on the car.
Australia
Toyota Camry
10/30/24

Pros: Every thing went smoothly from start to finish, wonderful staff, very helpful.

Cons: Nothing that I can complain of.
New Zealand
MG 3
10/12/24

Pros: It is affordable and it was clean

Cons: The service was great
New Zealand
MG 3
10/9/24

Pros: Good and effecient

Cons: Good
New Zealand
Toyota Tarago
10/9/24

Pros: Pick up and drop off was easy.

Cons: Insurance conversation with rude manager. Car ran well but panel was coming off inside the door and a few dents and scratches.
New Zealand
MG 3
10/6/24

Pros: Very efficient very helpful very friendly could not thank all you staff enough big thank you to my shuttle driver

Cons: Nothing service was perfect
New Zealand
Toyota Corolla
9/10/24

Pros: Fast efficient service.

Cons: Car had a faulty windscreen it was blurry causing difficulty in driving. The car should not have had a warrant of fitness.
United Kingdom
MG 3
9/5/24

Pros: Staff were friendly and helpful. Car was great. No issues at all.
Australia
Toyota Tarago
8/29/24

Pros: As above - value for money!

Cons: Nothing
Australia
Toyota Corolla
8/26/24

Pros: Great staff, easy process, I extended the rental by a few days which was easy

Cons: Nothing - I would recommend Big Boy
New Zealand
Toyota Corolla
8/19/24

Pros: Good comunication. Overall great service
United Kingdom
Toyota Tarago
8/6/24

Pros: Friendly helpful 24/7 service
Australia
MG 3
7/23/24

Pros: It was a very good experience! Renting with the company was an excellent choice and experience. The entire process was quick and we received very good service. I recommend the company and congratulate them on their work and service. Thank you!
Ireland
Toyota Corolla
7/1/24

Pros: Easy find and staff were very nice

Cons: Car was clean but such a bad smell of smoke in it constantly. It was not compatible with my phone to connect for sat navigation.
Australia
MG 3
6/23/24

Pros: Would use them again

Cons: Easy and value for money
New Zealand
MG 3
6/22/24

Pros: Friendly staff
Australia
MG 3
6/21/24

Pros: Friendly efficient staff
New Zealand
MG 3
6/3/24

Pros: The service lady was amazing she deserves so much. Unfortunately we didn’t get her name.
Solomon Islands
Toyota Corolla
6/2/24

Pros: Friendly and efficient from Des at the reservation desk to Jim the return shuttle driver (I didn't get the pick up driver's name but he was just as friendly and efficient)
New Zealand
MG 3
5/8/24

Pros: 24/7 service really had be intrigued in a good way, knowing i could get an early hour flight and still be able to hire or get a car.
United Kingdom
MG 3
4/17/24

Pros: The reception staff and the drivers were all really efficient and friendly and gave clear information.
New Zealand
Toyota Corolla
4/9/24

Pros: They were nice and friendly. The customer service when we dropped off the car was confident, looked like she knew what she was doing and made the process easy.

Cons: Lack of communication between the customer service rep and the front desk people. Saying the car was ok even though the low pressure alert kept showing.
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Most popular car rental deals

Brisbane Airport
Compact
MG 3 or similar
MG 3
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  • A/C
  • Auto.
Big Boy Car Rentals
SEK 168.09 per day
The above prices are only approximate and were last updated at 9:14 AM on 10/19/25. Prices may vary based on the booking dates, length of rental, and car class.

Brisbane Airport (BNE), Brisbane, Australia

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 2790.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 85 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must be written in English alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
A local renter must possess a full (G) driver's licence.
Deposit and deductible policy
A deposit will be charged on the renter's credit card through the end of the rental period.

The deposit amount for local renters is 2000 AUD.
A local renter is defined as a renter who lives within 100 km of the pickup location and who is not flying into town with a return ticket.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.

The supplier will hold the vehicle for 2 hours after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:  
08:00 - 18:00
Tue:  
08:00 - 18:00
Wed:  
08:00 - 18:00
Thu:  
08:00 - 18:00
Fri:  
08:00 - 18:00
Sat:  
08:00 - 18:00
Sun:  
08:00 - 18:00

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Tue:
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yesaway
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Working hours
Mon:
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Tue:
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Wed:
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Thu:
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Fri:
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URDRIVE
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Good 7.8
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Working hours
Mon:
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Tue:
06:30-22:30
Wed:
06:30-22:30
Thu:
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Fri:
06:30-22:30
Sat:
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Good 7.7 / 5 reviews
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Working hours
Mon:
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Tue:
08:00-15:30
Wed:
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Thu:
08:00-15:30
Fri:
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Sun:
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Routes Car Rental
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Good 7.6 / 3 reviews
610738748150
Terminal Building,Brisbane, Queensland, 4007,Australia
Working hours
Mon:
06:30-23:59
Tue:
06:30-23:59
Wed:
06:30-23:59
Thu:
06:30-23:59
Fri:
06:30-23:59
Sat:
06:30-23:59
Sun:
06:30-23:59
SafeDrive Car Rentals
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Average 7.3 / 40 reviews
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Working hours
Mon:
07:00-22:30
Tue:
07:00-22:30
Wed:
07:00-22:30
Thu:
07:00-22:30
Fri:
07:00-22:30
Sat:
07:00-22:30
Sun:
07:00-22:30
Keddy
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Average 7 / 19 reviews
+610738748150
Domestic Terminal Building, Brisbane Airport, Brisbane QLD 4007
SEK 450 - SEK 1,199
Working hours
Mon:
06:30-23:59
Tue:
06:30-23:59
Wed:
06:30-23:59
Thu:
06:30-23:59
Fri:
06:30-23:59
Sat:
06:30-23:59
Sun:
06:30-23:59
  1. Car Rental
  2. Australia
  3. Brisbane
  4. Brisbane Airport
  5. Big Boy Car Rentals
 
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