Brisbane Airport (BNE), Brisbane, Australia
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Europcar at Brisbane Airport

Brisbane Airport,
0061 0 738 748 150
Pick-up instructions
Rental desk is located in Europcar booth in the carpark
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:30-23:59
Tue:06:30-23:59
Wed:06:30-23:59
Thu:06:30-23:59
Fri:06:30-23:59
Sat:06:30-23:59
Sun:06:30-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Australia
Isuzu MU-X
November 23, 2023

Cons: We booked the car for 11am pick-up and drove out at 12.30pm.
Australia
Cupra Formentor
November 18, 2023

Pros: They were at the airport & friendly and efficient

Cons: Because I booked with a third party “Discover” they said they couldn’t see that I had paid for full car cover insurance. I had to show them on my phone via the email invoice
New Zealand
Isuzu MU-X
November 5, 2023

Pros: Good drop off.

Cons: Had to wait 45 minutes to pickup our car. Inside was clean but outside wasn't.
New Zealand
MG HS
October 28, 2023

Cons: Pickup from airport was horrendous. No manned desk had to trek some distance to pickup car long walk for my mother who had heart problems and breathing problems was not ideal and spoilt the remainder of our family holiday she fell quite ill as a result of the long distance walk. Arrived to a pop up office printer outside on pavement paperwork had to be done manually in the cold would not recommend.
Australia
Isuzu MU-X
October 22, 2023

Pros: Wuick and efficient

Cons: Nothing
Australia
Kia Carnival
October 15, 2023

Pros: Very friendly customer service
New Caledonia
MG ZS
September 25, 2023

Pros: disponiblité a l'aéroport etat général de la voiture

Cons: de ne pas avoir payé le prix indiqué sur la réservation d'avoir augmenter la game du véhicule ayant occasionné 180 dollar de plus de ne pas avoir retrouver en réduction sur la facture l'acompte versé 85,72€
New Zealand
Kia Carnival
September 22, 2023

Pros: When we got to the desk at the intl terminal there was a sign that the desk was closed and to collect the car from domestic terminal. Not easy when you arrive at night with 5 people and lots of luggage. Also is why we chose to go with europcar as it was supposed to be easy airport pick up.It took ages for someone to finally turn up.

Cons: You quote a price from brisbane intl Airport and Europecar added on 28% of the hire value as a storage charge for collecting at the airport. This was not explained at all so had to pay an additional $160 AUD. This is disgraceful and misleading. Also see above
United Kingdom
Kia Carnival
June 7, 2023

Pros: The desk person was really friendly and the car was great!

Cons: Wifi in the office would’ve been helpful
New Zealand
MG HS
May 24, 2023

Pros: Europcar service was excellent.

Cons: Your, Discovercars, service was disgusting!
Australia
MG ZS
May 22, 2023

Pros: Friendly, personal service

Cons: Nothing really
New Zealand
Toyota Commuter
May 9, 2023

Pros: It was easy, simple and hassle free
Australia
Suzuki Baleno
May 8, 2023

Pros: Nice people

Cons: Took too long to sign all the forms etc etc
New Zealand
MG ZS
May 7, 2023

Pros: Friendly helpful staff
Australia
MG 3
April 28, 2023

Pros: It was quick and efficient

Cons: Absolutely no explanation of some of the workings of the car, just handed me the keys and told me where to find it. Lucky my own car has keyless ignition or I wouldn not have known how to start it even.
United Kingdom
MG HS
April 17, 2023

Pros: The car itself was perfect, spotless clean and in excellent condition. Drop off was very easy as well.

Cons: The car rental desk is in domestic terminal which is a treck to/from the international terminal, that can't be helped but it should be more explicit in the information as its advertised as "right in the terminal" which only applies to domestic. Time spent to get the car was far too long, only 1 rep working and they were very methodical but very slow.
Netherlands
MG 3
March 24, 2023

Pros: Zoals gezegd, men bleef tot na sluitingstijd wachten ivm vertraging van mijn vliegtuig. Een gratis upgraden van de auto. Auto inleveren ging heel soepel.

Cons: Ik was niet op de hoogte dat de auto in Sydney op een andere locatie moest worden ingeleverd. Dat heeft wel een eind rijden en belletjes gekost voordat ik t gevonden had
Australia
MG 3
February 12, 2023

Pros: Overall efficient.

Cons: The internal component of the care was not clean, there was a 3/4 empty bottle of water that rolled out from under the passenger seat as I accelerated out of the complex. The woman at the counter serving me on arrival had to be directed to serve me verses dealing with an email/online correspondance. I was the only customer in the business at the time and waited over 5 minutes to be addressed.
Australia
Suzuki Baleno
February 7, 2023

Pros: Excellent service all round.
Australia
MG 3
January 13, 2023

Pros: It’s so good and it’s easy renting the car there and people are nice
New Zealand
Kia Stonic
January 10, 2023

Pros: - Drop off was really fast and easy

Cons: - Arrived at the International Terminal late at night. Desk had a note to catch the transfer bus to the Domestic Terminal Carpark to pickup the car. With luggage and little kids in tow this was definitely an inconvenience. - Was told tolls would be charged to our card at the end of our car hire, however the tolls were charged at random times during our car hire and also we were not notified that $3.30 would be charged on top of the toll total, each day we went through a toll. - Car alignment
Australia
Ford Everest
January 5, 2023

Pros: Zero

Cons: Bad i feel like racism from euro car staff i think im asian and she thought we can not speaking english and even didn't say hello to us and very rude and aggressive and car is not clean also engine warning sign after 1hour drive from euro car office
Australia
Suzuki Baleno
December 31, 2022

Pros: Nice car

Cons: Car not ready on pick up - 1 hour wait
United Kingdom
MG 3
December 31, 2022

Pros: Good service, receipt sent via email was great and helpful.

Cons: I contacted about pre existing damage, and was informed 'it might not be averted as pre-existing', so didn't see point in taking video/photos on departure!
United Kingdom
Ford Everest
December 17, 2022

Pros: Friendly staff

Cons: Rates not the lowest
Australia
Hyundai i30
October 23, 2022

Cons: No introduction to anything on the car.
Australia
MG 3
October 6, 2022

Pros: prompt, friendly

Cons: cost
Australia
Kia Carnival
August 11, 2022

Pros: Efficient, friendly service

Cons: Didn't have a car ready , had to get one from elsewhere, which delayed departure.
Australia
Mitsubishi Outlander
August 12, 2021

Pros: Didn't get to use

Cons: Didn't get to use
New Zealand
Mitsubishi Outlander
June 29, 2021

Pros: Friendly

Cons: Car was supposed to be sanitized, but there was rubbish in the glove box and mostly clean but some speckles of something on the car floor so possibly not thoroughly cleaned
Netherlands
Mitsubishi ASX
February 23, 2020

Pros: friendly staff
Australia
Kia Cerato
September 6, 2019

Pros: tried to offer a cheap upgrade. service desk open at midnight. patient while we researched our travel insurance
New Zealand
KIA Cerato
September 4, 2018

Pros: Everything good

Cons: Only problem was car drop off in Brisbane at the Sofitel. No signs made it a bit difficult, otherwise very good and their rep there was excellent.
United Kingdom
Hyundai Tucson
August 29, 2018

Pros: efficient- and emailed docs

Cons: No indication of fuel type on the car
Australia
Mitsubishi ASX
April 14, 2018

Pros: Easy drop off

Cons: Didn’t get what I wanted, was informed upon pick up of my supposed upgrade. Car was dirty on door trims inside. Didn’t feel comfortable driving it, wasn’t what I ordered.
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Most Popular Car Rental Deals

Brisbane Airport Car Rental
Compact
MG 3 or similar
MG 3
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$38.14 / per day
Brisbane Airport Car Rental
Intermediate
Suzuki Baleno or similar
Suzuki Baleno
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$40.96 / per day
Brisbane Airport Car Rental
Intermediate SUV
MG ZS or similar
MG ZS
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$43.49 / per day
Brisbane Airport Car Rental
Intermediate
Cupra Formentor or similar
Cupra Formentor
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$44.02 / per day
Brisbane Airport Car Rental
Compact SUV
Toyota C-HR or similar
Toyota C-HR
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$44.02 / per day
Brisbane Airport Car Rental
Standard SUV
MG HS or similar
MG HS
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$44.07 / per day
Brisbane Airport Car Rental
Intermediate Elite
Audi A3 or similar
Audi A3
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$51.74 / per day
Brisbane Airport Car Rental
Standard SUV
Ford Ranger or similar
Ford Ranger
  • 5
  • 4
  • 4
  • A/C
  • Auto.
Europcar
$53.73 / per day
Brisbane Airport Car Rental
Standard SUV
Nissan X-Trail or similar
Nissan X-Trail
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$54.15 / per day
Brisbane Airport Car Rental
Full-size Elite SUV
Isuzu MU-X or similar
Isuzu MU-X
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Europcar
$54.84 / per day
Brisbane Airport Car Rental
Full-size Elite
Cupra Leon or similar
Cupra Leon
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$55.59 / per day
Brisbane Airport Car Rental
Full-size SUV
Ford Everest or similar
Ford Everest
  • 5
  • 4
  • 4
  • A/C
  • Auto.
Europcar
$55.88 / per day
Brisbane Airport Car Rental
Full-size Elite
Cupra Ateca or similar
Cupra Ateca
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Europcar
$59.27 / per day
Brisbane Airport Car Rental
Full-size SUV
Toyota Fortuner or similar
Toyota Fortuner
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Europcar
$65.02 / per day
Brisbane Airport Car Rental
Luxury
Audi A6 or similar
Audi A6
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$72.42 / per day
Brisbane Airport Car Rental
Standard SUV
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Europcar
$74.82 / per day
Brisbane Airport Car Rental
Standard Elite SUV
BMW X3 or similar
BMW X3
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$76.04 / per day
Brisbane Airport Car Rental
Premium Van
Kia Carnival or similar
Kia Carnival
  • 8
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$80.52 / per day
Brisbane Airport Car Rental
Premium SUV
Ford Everest or similar
Ford Everest
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Europcar
$85.35 / per day
Brisbane Airport Car Rental
Premium Elite SUV
Audi Q7 or similar
Audi Q7
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$93.61 / per day
The above prices are only approximate and were last updated at 12:15 on 2023-11-27. Prices may vary based on the booking dates, length of rental, and car class.

Brisbane Airport (BNE), Brisbane, Australia

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Loss Damage Waiver (damage deductible: ~€ 3010.00), Airport surcharge, Third Party Liability, VAT (value added tax), Free modifications.
Rate excludes
The following surcharges may apply: Premium Location surcharge.

E-Toll/Sunpass activation fee is 3.30 AUD per day.
An E-Toll is offered in order to avoid violation fees.
Mileage policy
If the customer plans to drive a large number of miles, he/she must return to the local car rental office to inspect the vehicle before reaching 10000 km.
Driver requirements
Minimum rental age is 21 years.
For certain car groups, minimal rental age is 25 years.

A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains, then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard, Visa, American Express, Diners.
Cash is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
It is forbidden to cross country borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.

Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company. Travel to the following territory(ies): Kangaroo Island, Stradbroke Island, Magnetic Island, Bribie Island, Phillip Island, Bruny Island is allowed.
Information on the exact fee amount is available by request.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
If the customer would like to extend the rental period, he/she should return to the car rental office at the end of the rental period to sign a new agreement.
The contract will be extended with prices updated according to the prices for each period.
Business hours
Service outside of business hours is available by request and for an additional charge.

Pick-up & Drop-off
Mon:  06:30 - 23:59
Tue:  06:30 - 23:59
Wed:  06:30 - 23:59
Thu:  06:30 - 23:59
Fri:  06:30 - 23:59
Sat:  06:30 - 23:59
Sun:  06:30 - 23:59

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Tue:07:00-17:00
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Budget
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Working hours
Mon:05:30-23:59
Tue:05:30-23:59
Wed:05:30-23:59
Thu:05:30-23:59
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Thrifty
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Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
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National
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Very good 8.8 / 80 reviews
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Dollar
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Very good 8.8 / 2 reviews
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Working hours
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Tue:06:00-23:59
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Abaa Car Rentals
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Working hours
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Tue:09:00-17:00
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Avis
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Working hours
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Tue:07:00-20:45
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Firefly
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Working hours
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Working hours
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Tue:06:30-23:59
Wed:06:30-23:59
Thu:06:30-23:59
Fri:06:30-23:59
Sat:06:30-23:59
Sun:06:30-23:59
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