Brisbane Airport (BNE), Brisbane, Australia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Alamo at Brisbane Airport

International Terminal, Brisbane Airport, Brisbane 4006
0061 738 605 766 / 0061 731 874 450
Pick-up instructions
Your Rental will be serviced by Enterprise. Upon arrival please be on the lookout for Enterprise counter located in the Arrivals hall of the airport terminal. Your rental will be serviced there. Your Rental will be serviced by Enterprise. The rental counter is located on Level 1 of the Brisbane International Airport. Proceed through the baggage claim area, through customs then exit to the right and follow the signs to the Car Rental counters.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Singapore
Kia Carnival
May 15, 2023

Pros: i like how it's so accessible from the airport in terms of picking up and dropping off.

Cons: N/A

Australia
Toyota Yaris
March 20, 2023

Pros: Really happy with Alamo. At first I was not pleased with the age of the car I had rented however for just $10 more a day we got an amazing one. Pretty happy with the reasonable upgrade and resolution 😃 service was great! At the end of the day they just wanted to ensure I was happy. Great management and staff

Australia
Toyota Hiace
February 18, 2023

Pros: The ease of picking up the vehicle from the airport without the need for shuttle transport

Cons: The person that served us at pick up was quite rude, gave us the wrong information on our paper work and verbally. We hired a 12 seater bus and she told us to bring it back full of regular petrol, we asked and she reaffirmed this. Paperwork also stated this, it was extremely obvious it was a diesel engine. We filled it correctly and passed the feedback on at drop off. It could have been a disaster

Australia
Kia Picanto
February 5, 2023

Pros: Friendly, helpful, I extended a day via email so no phone call was made or being put on hold. Will use again

Cons: They didn’t smile enough.. joking.. nothing to write here

Australia
Kia Picanto
December 22, 2022

Pros: Our Qantas flight was cancelled and we were moved to a later arriving flight. I called Alamo and was told the flight would arrive after the office had closed and my options were to cancel the booking or make our own way to the hotel and return in the morning to collect the car. I asked if the key could be left with another car company that stayed open later for us to collect or left on the wheel of the vehicle . None of these options were possible. Appalling service.

Cons: Our Qantas flight was cancelled and we were moved to a later arriving flight. I called Alamo and was told the flight would arrive after the office had closed and my options were to cancel the booking or make our own way to the hotel and return in the morning to collect the car. I asked if the key could be left with another car company that stayed open later for us to collect or left on the wheel of the vehicle . None of these options were possible. Appalling service

New Zealand
Kia Picanto
June 1, 2022

Pros: Very pleasant and helpful

Cons: Activating my Apple iPhone was very unsuccessful and the office was aware there was problems with

New Zealand
Toyota Yaris
April 27, 2022

Pros: Nice car

Cons: Very disorganized for pickup ,had to get directions for everything.

Australia
Toyota Hiace
January 10, 2022

Pros: Great fast service on pick up and drop off

Cons: The confirmation details sent me to the international terminal, to which there was a sign at the international desk saying to go back to the domestic terminal desk. Very annoying with 4 kids in tow.

Australia
Kia Carnival
January 5, 2022

Pros: didnt like it

Cons: worst customer service.

Australia
Mitsubishi Outlander
March 9, 2021

Pros: Fast and easy.

Cons: Nothing

Netherlands
Kia Cerato
December 3, 2020

Pros: People were nice, everything was convenient apart from the pick up inside the terminal was not there, and there was just a very badly written sign at the desk that we needed to get to a desk inside the car park...

Australia
Kia Cerato
October 11, 2020

Pros: There promptness and friendliness

Cons: We needed to specifically ask for them to show us how the car boot and map system worked

South Africa
Kia Cerato
March 9, 2020

Pros: Efficiency

Cons: Exterior of car was still somewhat dirty

Singapore
Subaru Forester
December 21, 2019

Pros: Prompt service. Staff went beyong call of duty to get my car becaus we arrive earlier than planned.

Australia
Hyundai i20
October 31, 2019

Pros: They were cheap

Cons: They had a policy that meant because I live too close to them I have to pay $1000 deposit, no one told me this until I arrived at the international airport at 9pm to pick up my car.

Australia
Toyota Land Cruiser Prado
October 30, 2019

Pros: Friendly staff and very efficient. Couldn't help the 2 stupid pommie groups in front of us that took an hour to hire cars

New Zealand
Toyota Hiace
October 20, 2019

Pros: very nice and friendly and very helpful

New Zealand
Kia Rio 3d
December 3, 2018

Pros: I found the staff member on duty very helpful and accommodating. I originally booked a 2 door vehicle and despite the lack of availability of a replacement due to the time the vehicle was collected, the staff member made every effort to provide an alternative option. This is customer service at its best.

Cons: N/A

Most Popular Car Rental Deals

Brisbane Airport Car Rental
Standard
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$55.51 / per day
Brisbane Airport Car Rental
Compact SUV
Skoda Kamiq or similar
Skoda Kamiq
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alamo
$62.98 / per day
Brisbane Airport Car Rental
Economy
MG 3 or similar
MG 3
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Alamo
$63.41 / per day
Brisbane Airport Car Rental
Compact
Toyota Yaris or similar
Toyota Yaris
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$64.07 / per day
Brisbane Airport Car Rental
Intermediate
Hyundai i30 or similar
Hyundai i30
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alamo
$65.38 / per day
Brisbane Airport Car Rental
Intermediate SUV
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alamo
$67.18 / per day
Brisbane Airport Car Rental
Intermediate SUV
MG HS or similar
MG HS
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Alamo
$68.16 / per day
Brisbane Airport Car Rental
Full-size
Toyota Camry or similar
Toyota Camry
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$71.57 / per day
Brisbane Airport Car Rental
Full-size SUV
Toyota Kluger or similar
Toyota Kluger
  • 7
  • 3
  • 5
  • A/C
  • Auto.
Alamo
$92.37 / per day
The above prices are only approximate and were last updated at 20:46 on 2023-05-29. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 3165.00), Roadside Assistance (in the country of pick-up), Third Party Liability, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
For certain car groups, minimal rental age is 25 years.
Minimum rental age is 30 years for car group Luxury, Premium, Fullsize, SUVs. A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, valid driver license, booking voucher. Renters from the following country(ies): Australia must provide the following documents: passport, credit card, valid driver license, booking voucher, proof of home address (e.g. Utility bill) in order to collect the car.
Deposit and deductible policy
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.

Cash, Cheques, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
It is forbidden to cross country borders.
It is forbidden to drive to some locations in the country as well as on some specific roads. For more information, please contact the rental office.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.


All extras are available at the rental counter. Prices vary, depending on the rental period.

Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information

In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

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