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Autounion at Paphos Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: friendly staff
Cons: car had more than 75000km and was terribly underpowered
Pros: Car was reliable but 10 years and rather outdated. Rep. was helpful when we needed to extend hire in a domestic emergency.
Cons: Car collection arrangements were unsatisfactory and very stressful at the end of a long day's travel.
Pros: Don't like a thing
Cons: Autounin promise on the spot release of money, That didn't happen. When they collected the car they say all is good
Pros: Picked up and returned on time. Near airport.
Cons: I had booked manual but was "given upgrade to auto". Never driven an automatic, luckily there was a manual available.
Pros: Friendly staff
Cons: Had to wait some time for both collection and return
Pros: Car clean but windscreen wipers didn’t work on the worst night of storm . Phoned rental and told to get wipers sorted and claim payment on drop off
Cons: I didn’t like the fact that we ordered two cars and was taken by car down past airport to pick car the another car sent to get others in our group .
Pros: Very easy transaction
Cons: Poor pick up and drop off and poor condition of car
Pros: Price good and provided meet and greet
Cons: Booked manual but automatic provided, told take it or leave it as no other car available. Lots of paint damage on front of car. Took to office to complete paperwork so 3 adults in back of car for this, uncomfortable. Poor explanation off car workings, really rushed especially as never driven automatic before. Told to return to office rather than airport meet and greet, issues finding as arrived and picked up in dark small track off side of road. Did not see company name on road side
Cons: Everything .. waitstaff experience ever.
Pros: Personal, efficient service - no issues
Cons: Car was smaller than the type we booked
Pros: Meet and greet service
Pros: Pretty much everything
Cons: Prefer airport pick up where available
Pros: Really good service and value for money. I would definitely use them again. Just make sure you have a Mastercard for the security deposit.
Pros: hassle free
Pros: Terrible. Charged £50+ only to be left stranded at night at the airport with no car!
Cons: Terrible. Charged £50+ only to be left stranded at night at the airport with no car!
Pros: Nothing... very rude attitude on collection
Cons: Autounion should look seriously at the type of franchise they appoint .
Cons: The women that picked us up was not helpful. Turned up in a car that could not accommodate the number of people.
Pros: lovely people
Pros: Low budget car at a low budget price
Cons: Everything was perfect.
Pros: Allowed us to leave the car at drop off rather than drive back to office
Cons: Not a straight forward pick up
Pros: Lovely staff and unbeatable customer service
Cons: The car wasn’t really up to scratch - No USB, lots of body work damage, radio screen did not work, gear stick and interior extremely worn and ratty
Pros: They dropped off my sunglasses when I left them in the car
Pros: I never rented the car from them so really cannot offer an opinion.
Cons: I never rented the car from them so really cannot offer an opinion.
Pros: Very friendly and efficient rep
Pros: Very well oranised. Gentlemen was waiting in terminal building for us. We received free upgrade from manual to automatic. Car was very clean and nice.
Pros: not very much
Cons: No desk at the Airport. The agent said he saw me with 3 kids but left with a single woman. And then came back after an hour. The car was damaged - wing mirror case and bumper hanging out. scratches. tank only a quarter full. After a week the exhaust ( i suspect ) started rattling I reported this. The Paphos ignored my calls and txts. The lady in aiya nappa was helpful but it still took Paphos a week to contact us. By which time we stopped using the car and worried it would get us to the Airport.
Cons: Car was 8 years old. Had tape and zip tie holding gear knob together. Steering wheel looked like something had chewed it! Called emergency number 5 times and it was unanswered. Only answered after email to head office. Returned car early only to be told I would only get half refund! Meet and great was meet you at airport and take you offsite to get car and then have to drive back to airport to collect my family! Not as advertised!! Suggest use a bigger company next time!!
Pros: The agent went ver and above to help us extend our car hire and get us back to the airport as quickly as possible at the end of our stay.
Cons: The car was quite battered but it still worked fine and got us where we needed to be
Pros: The person that did pick me up at the airport and manage the bureaucratic parts was competent and clear.
Cons: The car was incredibly too noisy and at 90 km/h was almost impossible to talk with the person near to me
Pros: שרות מצוין ומהיר
Pros: Friendly staff, clean car, good AC.
Cons: 1. They gave me old Nissan March (2008), despite newer cars being available (2013+). 2. Car wiper blades were in poor condition, especially on driver's side (most important!) 3. Windshield cleaning liquid is just water. Cmon, put proper liquid - it is not too expensive 4. Car audio system is only in Japanese (imported car). Listening to my own music is important and I had no clue how to switch radio to AUX. Staff couldn't help either 5. Car was given with around 10% petrol left in the tank
Pros: Friendly and accommodating with a relaxed approach.
Cons: Discovery said meet and greet, and did not mentions a short drive to car rental location, misleading. Also reps were not allowed inside departures due to COVID19 but no mention on Discovery Cars. Poor man was waiting for me outside and I was inside waiting, luckily he sneaked in to get me and my family.
Pros: Very efficient
Cons: Nobody at the office when returning the car
Pros: Drop off- agent already waited for us at airport, very easy, no extra actions required. Called at the drop off day, reminded of himself. Very fast freeze cash back -3 working days.
Cons: Though the car rental agent itself was not really good at pick up. We had meet&greet option, he claimed he waited for us for an hour, though we didn’t see anyone looking for us with name on it. When tried to reach them, number provided on the booking, didn’t work. Agent itself said he contacted us through sms, but he typed wrong number...