AutoRent Cyprus at Paphos Airport

Cons: Went back to car rentals has car was running badly would not change it then car broke down completely had to take it back for a replacement my self even though car was dangerous

Pros: Nothing. We had four cars.. each with issues. Didn't have a car for 3 days of the hire. Now trying to get a refund.

Cons: Attitude of the employees. Disrespectful. Rude. Lied.

Pros: Η πολύ καλή εξυπηρέτηση

Pros: Cheap

Cons: Old car, took a while to pick up/drop off. Agents were very chatty which is nice but sometimes you're in a hurry.

Pros: Excellent return service from the service agent. Refund deposit done there and then with no fuss. Santie was most helpful when I reported a fault with the brake lights. The mechanic was very helpful when he attended to resolve the issue.

Cons: The rental agent at pickup was more interested in telling stories about his army career then getting us on the road, bearing in mind we arrived late at night. His stories were hugely exaggerated about training with the SAS. It was as if he was trying to impress my daughter! The car provided was old (2014)and the brake lights failed. Although the mechanic resolved the issue, they failed again and went off completely. The car also had a headlight out. Car only 1/2 full of fuel on collection.

Pros: All was terribly bad

Cons: We waited more than one hour at airport at night time, while their shuttle took us. We got almost broken car, all scratched, technical condition terrible. We supposed to received car with full tank but received almost empty, fairly enough to go to gas station, at night it was not working... agent who picked up us was unprofessional totally. Worst car rental experience ever and bad holidays.

Pros: Fast and easy drop off

Cons: It took about 45 mins to pick up the car

Pros: Service was good. Friendly and efficient.

Pros: Very friendly and professional staff with good advice.

Cons: Unfortunately our car was on its way onto retirement and was a little old and tired.

Pros: Efficient service desk

Cons: Car was a somewhat outdated

Pros: Rental price is adequate to car condition

Cons: Nothing , considering the price I paid I have no doubts to provided service

Pros: The car was ok

Cons: The plane was on time, they should have been waiting for me but I waited at the airport 1:30 hours before they picked me up (just me because my family didn’t fit in the shuttle). In the meantime I called them 3 times. After getting the car I had to go back after my family.

Pros: We forgot the cell phone in the shuttle, the company found it and agreed to drop it off at the airport and we managed to get it before our flight. They deserve all the credit for their great service.

Cons: An old car and the air conditioner did not cool properly

Cons: there was no representative it took ages to find someone that could help. The lady that dealt with the paperwork was not very friendly at all.

Pros: I had no car provided instead of the “canceled one”.

Cons: The lady was helpful and they dropped us off to another car rental shop. But the overall experience was very unprofessional.

Pros: The representative was very helpful and informative.

Cons: We waited at the airport at the pick up spot for ten mins but had to call to get someone to collect us which was a little disappointing after arriving late at night in heat but after phoning, we were picked up within 10 mins.

Pros: the only minus was the AC its function was too low overall the service was good, i would recommend it if you go to paphos, cyprus

Pros: They áre very polite

Cons: They charge me 150 for a mirror i broke. I did not understand that they had to pick up me at the airport

Pros: Cheap, no frills

Cons: Claimed we underfueled the car on return.

Pros: price

Cons: old car 136K km, some deficiencies like windscreen washing did not work

Pros: Staff were extremely professional, polite and helpful. Price was cheaper than competitors and car provided was of good quality.

Cons: Rental site is off airport, so a shuttle is required - you need to call to confirm you are out of security. Time taken to be collected and for rental procedures to happen can be long because of this.

Pros: Very prompt on returning excess payment

Cons: Very poor communication and irresponsible personnel in liasing regarding car drop off times

Pros: Pik up driver was very patient as we lost a bag he waited until this was dealt with by the airline

Pros: Cheap no frills car options available

Cons: Took a few days to get my €550 deposit back. They actually take it from your card so if you are in on a budget, just beware as you’ll hve to wait for it to be transferred back to your bank.

Pros: Ease of use, friendly and efficient

Cons: Not so easy to find, needs a much bigger sign up.

Cons: Car was in awful condition and contact on the way out was rude. Tried to contact several time about a wheel imbalance and no calls were returned.

Pros: Nice people. Nice car. Pretty smooth experience. No hidden fees. I accidentally ordered the wrong car and they were very nice and upgraded me to an automatic with no extra charge. I forgot to return the keys and they were really nice about that too, they helped me to arrange the return.

Cons: There is one person both manning the rental and chauffering back and forth from the airport. Pickup and dropoff times were very long for this reason. You need to weigh whether it is worth it to spend an extra 30-60 minutes on each end of your trip in order to save money. I think I would do it again as it was NOT stressful dealing with this company. But it's a factor to consider.

Pros: There was no charging phone cable and very old radio with no gps viewer and google maps

Pros: Great communication, with the representative calling me when we landed in Cyprus and picking us up right outside the airport. She was vey friendly and polite, ensuring I understood and was happy with every aspect of the car rental. I will definitely use AutoRent when we return to Cyprus

Cons: Nothing to mention

Pros: The agent picked us up on time at the airport. Possibility of taking an automatic car. Good service overall.

Cons: The explanations given during the handover were not sufficient.

Pros: Drop off was quick.

Cons: Pick up from Paphos Airport was late. Car wasn't the one I booked, had lots of dents and scratches, only had less than 1/4 tank fuel in it, they told me to fill it up on my way to Hotel, arriving at 10.30 pm in the dark and being my first time in Cyprus, it wasn't a good experience finding a fuel station that was manned. Car made squeaking noises when driving. BE AWARE, when you plan your itinerary in advance. They don't allow you to drive their cars off road, must be on tarmac roads only.

Pros: Τhe person who picked us up from the airport and the person who provided the car delivered an excellent customer service

Pros: Picking up and dropping the car were easy and fast.

Cons: First of all the real name of the rental agency is Autorent M. C. and there are very mixed reviews about this company. I have booked a Kia Piccanto with manual gearbox, but received a very old (more than 10 year old) Suzuki Alto with automatic gearbox and 660 cm3 engine. If you put the Suzuki and the Kia side by side, it is clear that the two cars have a significant difference not just by age but by size as well. Worst car I have ever driven. Many visible damage, hand painted on rust.

Pros: Łatwość i czas obsługi oraz cena.Nie było problemów z odbiorem auta pomimo opóźnienia samolotu .Auto trochę inne niż zamawiałem ale ogólnie prowadziło się bardzo dobrze. Pomimo opcji full to full otrzymałem połowę zbiornika ale z taka sama ilością miałem zwrócić. Żadnych problemów.

Pros: the rental agents were very nice, super helpful

Cons: Car fleet are old and badly maintained.

Pros: car was as advertised and service was good overall, drop off speed was exceptional.

Cons: representative was late to the airport pickup point (though I appreciate it was busy and late) and fuel wasn't full to full as advertised.

Pros: Friendly, straightforward and simple booking/collection

Pros: They pick you up from airport, quick process of handovering car

Cons: Car was in a good condition but it would require some service on chasis. There were some strange noises coming out from chasis when going thru holes on the road.

Pros: Helpful, no waiting and good all round service.

Cons: Nothing the agent was very helpful

Cons: The car was falling apart and sounded like it had multiple problems. I was also given the car with almost no petrol in it.

Pros: Lovely friendly service

Cons: Nobody to pick us up - we had to call to chase the but that was the only negative

Pros: Good car, great service.

Cons: N/A

Pros: So easy and so pleasant - Themis is brilliant

Pros: Not a lot

Cons: The car was old It ran ok, however had a lot of knocks and rattles A few bodywork knocks. Nothing major Rear doors did not open Took car back after 3 days, however all they did was write the issues on the contract To be honest, I should have insisted

Pros: Friendly staff

Pros: Service was good. Very responsive and honest people

Cons: The car first given was not clean. Got it exchanged for one which was very basic. Could have been a better car but overall ok experience

Pros: Excellent and efficient pick up and drop off

Cons: Nothing. May have been nicer to have a pick up at the airport itself but understand that impacts costs and pricing so the service was exceptional

Pros: Friendly. Easy to contact

Cons: Car is a little older than some. Charger not working. Radio reception not too good

Pros: A very friendly manager of the local representative office met us at the airport at 1 o'clock in the morning :)

Pros: Polite and friendly

Pros: Great service & really friendly staff

Pros: Good service

Cons: Just radio unable to tune.

Pros: Reliable and efficient service

Cons: Got lost coming out airport and knowing where to go, but it was alright in the end.

Pros: Pleasant staff

Cons: Not easy to find at airport

Pros: Car was clean and suited our needs

Cons: Friendly service.

Pros: Very professional, nothing too much trouble

Cons: Nothing

Pros: Good service and nice, very friendly stuff

Cons: Nothing, everithing is good.

Pros: Car was a bit old and had some bad out visiability, also left mirror wasnt functioning

Pros: Great helpful staff

Pros: Nice service, pleasant, effficient

Cons: Took time to pick us from terminal. but was OK

Pros: They provided as a better car than we should have and really fast picking up the car.

Cons: They have not a car park on the airport

Pros: The representative was very polite and efficient

Cons: Pick up from the airport was a little lax

Pros: Very friendly agents, were not waiting for us but came very quickly when we phoned from the airport

Pros: Staff were very friendly

Cons: Cars are an absolute joke and should be taken off the road

Pros: Kindnes and helpfull atmosfere.

Cons: Tire conditions!!! Car was ok but it has over 100k mileage. 4 year old car, with repair sheets. Wipers in bad conditions.

Pros: rental process and the value of the rental

Cons: the car deposit can come full to facilitate the delivery of the car

Pros: Friendly helpful.staff

Pros: The people were very helpful and polite.

Pros: Very friendly staff and great value

Cons: Nothing

Pros: They were very efficient and helpful in sorting out the rental and shuttle bus service from and to the airport

Cons: Very efficient service

Pros: Friendly, genuine, not trying to rip me off

Cons: Late to collect us from airport. Car was very old and rattly; fuel cap cover wouldn't open. Didn't offer Full-Full as advertised, had to do 'about half' to 'about half'.

Pros: Very nice

Cons: Evrithing oz perfect

Pros: Great service

Cons: Had to phone to ask about pick up when arriving took a while

Pros: Lovely helpful agent

Cons: Reasonable price ti hire car for a week

Pros: Speedness on delivering car and returning car.

Cons: No balcony on airport, had to call to get transfer to rental agency.

Pros: They were kind and friendly.

Cons: I had pick the company as I prefer Full to Full but it was on the quarter mark and wasn’t sure how long that would last.

Pros: Good communication, help with issues.

Cons: Problem with first car.

Pros: Booked online very easy paid on arrival and no pressure to take out extra insurance cover

Cons: Nothing

Pros: Good service. Very kind after accident. The replacement car was a bit tatty but worked.

Pros: Easy to find the shuttle on arrival.

Cons: I had to return the first one because the lighter didn't work (impossible to use GPS on the phone). I've been told the tank was full but was fake. And the second one was ok but the driver wiper was dead (that was very dangerous).

Pros: Poor. The car it should be on the road as rear boot was u/s and passenger door was not locking. I spent 2 hours going round garages with a company rep but no joy of fixing the door locking mechanism as the part it was too expensive €250. I spent 10 days worrying that the car will be stolen.

Cons: The car was not up to standards. The boot was not operational and I was informed by the agent. Also it was the only car apparently available so didn’t really had a choice. When eventually arrive at my destination I discover that the passenger door was not locking either. I contacted the office and mention the problem but again no car available to exchange. I was then contacted by a member of the car rental company only to be advice that I need to drive to a specific area in Limassol to fix it.

Pros: Quick pick up

Cons: See comments above in how likely am I to recommend

Pros: Nice helpful people

Cons: The pick up at the airport was not very clear.

Pros: Speed

Cons: Waiting at the airport to be picked up

Pros: I could not get on with my first car a automatic and I called and they changed immediately without a problem

Pros: Gave us an automatic car and extra driver for no extra cost.

Cons: Not clear on arrival where to meet pick up person. The car was very old a worn and was not really suitable for any hilly drives. No water in the screen wash, smelt badly of cigarettes inside and had a wing that wasn’t attached properly.

Pros: We rented a car at a cheaper price than other operators. The car (Nissan Note automatic) was not brand new but efficient, perfect for our trip.

Cons: Picking up and returning the car does not take place at the airport, although the operation is still quite quick (the staff is very efficient)

Pros: Our flight was delayed and they held on to pick us up from the airport for no extra expense

Pros: Communication of staff

Pros: Really efficient in car pick up and return

Pros: Quick and quality service

Pros: Car had almost no petrol and we had issues finding petrol station next to our hotel

Pros: The representatives were excellent, clear information and friendly service.

Cons: The car had seen better days, it struggled to get beyond 3rd gear and maintain speed and the timing belt needs looking at but it got us from A to B and didn't break down.

Pros: Easy and hassle free service, friendly staff and decently price rental with no problems whatsoever. Decent enough car.

Cons: Petrol was half tank to half tank return. Would have been easier if it was just full to full.

Pros: My car didn't show up. I had to rent another ca in the airport

Cons: No one came!!!!

Pros: Quick check in and out.. not pressured to buy add on insurances. Very accommodating and helpful.

Cons: Car was old and battered and overdue a service.

Pros: The came after onlyi10 minutes to the airport and take US to the agency which Is not in

Cons: Car ready to be destroyed

Pros: The agents did their best to help, within their limited capability.

Cons: Poor mechanical quality of vehicles (flat tyre, rear door that wouldn't shut etc...)

Cons: The car doesn't have the full of fuel

Cons: Car was dirty and had lots of marks and dents. We were given an automatic which we had not requested. Car had a bulb out which we didn’t realise until the first evening, company said to take to a garage but my husband insisted someone came out to replace it, no one came. So we spent the whole 2 weeks with a headlight out!

Pros: Easy to drop off

Pros: Smooth operation and shuttle bus was a bonus

Pros: great, correct and reliable service.

Pros: Very friendly and efficient representative. Picks you up from the airport and takes you directly to car location so no searching needed

Cons: The service was top notch, the car could be cleaner

Cons: Not friendly at all neither driver spoke from pick up and drop off to airport and the drop of did speak english as he was the one who booked car in and out ,

Pros: met all requirements

Cons: airport meeting I was told by driver I had not answered my phone I hadn`t even switched it on. Shuttle bus was not sign written just grey van

Pros: Staff were friendly, but only head office can deal with complaints, and don't!!

Cons: Staff did their job except from checking the car over before renting out! Car had 129k km on the clock and was knackered!!

Pros: Cheap and simple

Cons: Nothing about the service, but car was 10 years old and struggled when loaded to get up into the hillier parts of Cyprus.

Pros: easy and quite fast service

Cons: absolutely the oldest car I have ever owned

Cons: I had to call them once I had arrived as they were nowhere to be seen at the shuttle bus stop, once called it took about ten minutes for them to arrive which is fine but had this been the instruction it would have been easier.

Pros: they were quick to look over the car once returned

Cons: The car was less than brilliant but I guess that’s the reason for the price. The example images of the hire car only proved the type of car not the quality

Pros: Did not like it

Cons: Slow response lack of transparency in "calculation of damage" - nobody did any evaluation, so paid 250 euros for few scratches on bumper (new bumper for the car I had costs around 100 euros)

Pros: Nice lady took me back to airport

Cons: Paid deposit but then didn’t get booking ref so had to pay again and still trying to sort out. Difficulty tracking down collection and dropping off. Only 1/4 tank petrol on collection. Given incorrect route directions from pick up causing one hour delay. Hired satnav which was obviously out of date and took me on an unmade road at one point. Told I should use Google Maps on my phone! Who’s paying my roaming charges? Discover Cars are agents for others. My car was at Autorent. All round, lousy

Pros: Everything

Cons: Nothing

Pros: Faulty back door wouldn’t open and fuel gage was faulty and the car was underpowered

Cons: Very good

Pros: Staff were helpful and friendly

Cons: Poor quality o& car

Pros: Good price, good drop off back to airport.

Cons: failed to pick us up at agreed time. car was old and had noisy drive shaft.

Pros: Customer facing.

Cons: The lady who dealt with us at the rental agent was lovely.

Pros: Fast and easy going service

Cons: -

Pros: Good price, nice staff, easy airport pick up, no stress. The car was as expected, nothing special for the price. It goes

Pros: All was in accordance with negotiated terms

Cons: nothing

Pros: There were no hidden charges for the insurance. It was easy to book.

Cons: I had booked for meet and greet, they weren't at the airport so had to wait. Could not use the A/C as it was so noisy. I told them when I picked it up that it was very noisy, they said it would stop once we got going but it got worse. Could not talk to each other while it was on. We drove with the windows open the entirel time

Pros: The rental representatives were really helpful and visible at the airport arrivals. Everything was processed and explained well at the office and it all went smoothly

Cons: not great car

Pros: Tha lady who dealt with us was very pleasant and helpful

Cons: Nothing

Pros: Everything

Cons: Could have been more fuel in the car only quarter of a tank when usually the tanks are full

Pros: Professionalism

Pros: Very friendly and helpfull. They gave us even better car. Very honest business.

Pros: Service was great and the people are very kind. They upgraded us to an automatic car for free!

Cons: Car was a bit old and we were afraid that some parts could break at any point, but eventually we made it to the end of our trip. Considering the price I paid I cannot complain.

Cons: They were not interested in walking around the car with me on collection. Then when I returned the car they went straight to one piece of damage which was already there. They were not interested in any other part of the car, or fuel usage. I have a video of the car on collection and photos of the fuel gauge.

Pros: The price was good ....the car condition good and the staff friendly. Didn't spend ages getting or dropping car off.

Cons: Where to meet for pick up wasn't that clear .

Pros: We hot exactly what we paid for without any problems

Pros: Watsapp communication

Cons: Old dirty car.

Pros: Good value and friendly service. Have already rebooked for my next trip.

Pros: Time spent ti picking up and dropping off

Cons: Broken passenger Windows - car no clean inside - No full tank of fuel to pick up and faulty fuel gauge I charge more 15 €

Pros: Friendly service representative called us when we arrived to let us know where to meet them x when the representative dropped us back to the airport we realised we had left something at the autorent office they arranged to have it brought to us great service .

Pros: fast friendly professional.

Cons: Nothing to dislike..

Pros: Drivers were polite and helpful. Price and service was great

Pros: Great service will be using them again this year

Cons: Was nothing i disliked

Pros: It wasn't fussy. We go to cyprus a lot and they did not try to sell us things we do not want/need. Also there are days when we do not use the car so price is important.

Cons: Waiting at Paphos airport arrivals and then phoning to get someone to pick us up, to go to their site 5/6km from the terminal

Pros: Autorent were very helpful & very quick with the turnaround hen renting the car

Cons: only one small problem was the cleanliness of interior, I think it must have had a dog in it before

Cons: Rental car company is possibly fraudulent. They claim they lost my rental slip and are unable to make a refund of my deposit. have tried to contact discover but no one is replying. Car also advertised as 7 seats and 4 luggage but doesn't even fit one luggage when all seats are extended. Also they Rented me a Japanese car which I would guess is not legally allowed to drive on the road and even if so is certainly a safety hazard. Multiple warning lights appeared and I had no way of knowing what th

Pros: The lady who was on duty at the time we collected & returned the car

Cons: Electric window on passenger side didn’t always work

Pros: Everything went very fast

Cons: Nothing, good service

Pros: Although there was a bit of delay picking us up from the airport on arrival, the rest of the process ran very smoothly and we were taken straight back to the airport for our departure.

Pros: Friendly service

Pros: it was very easy and simple

Cons: it was a bit unproffecional

Pros: value

Cons: spent 30 mins trying to find agent at the airport to find they had not arrived had to phone for attendance

Cons: I still miss my 550€ as a pre-auth amount

Pros: we wate allmost one hour for the shuttle

Pros: Very efficient and can be trusted. I recommand AutoRent Cyprus

Pros: Good service

Cons: My booking was mixed up with someone with the same first name and I had to wait for over 30 minutes while they sorted out the mix-up with the bookings.

Pros: Excellent 👌

Pros: They gave one extra day as compensation of fuel.

Cons: the car they provided us was horrible. it broke down next day. the agents stopped answering our call and we had to call to the uk number to get hold of them. We have a child sitting in the car and they couldnt say when the car will be replaced. called 100 times before finally they got back to us. it ruined half of our day and when replacement car arrived the gentle man started to blame us that may be we have left the lights on, though we didnt. i wouldnt go to them next time.

Pros: The staff were very helpful and friendly

Pros: Quick, efficient and friendly

Cons: Ordered a manual car and we were given as automatic

Pros: Nothing , shocking, appalling customer service, could not care less attitude

Cons: They left us standing at the airport for 2 hours before we were picked up. We tried ringing the number on the agreement but it was dead The driver when he eventually turned up was rude We waited 45 minutes at the drop off for some one to turn up Really poor, poor customer service

Pros: Was hassle free and the customer service was great

Cons: The car had alot of damage which I were constantly wary about worrying if Id be charged even though noted at pick up

Pros: quality service, good price

Cons: quality service, good price

Pros: Quick and easy pick up of car and return was quick. Was even given an upgrade so car was better than I expected

Pros: Friendly staff and very efficient

Pros: The people working here are great.

Cons: I had no issues.

Pros: Easy and efficient service

Pros: Affordable with good service.

Cons: Full-to-full policy was not provided. Some logistic problems with meeting the agent - no steady meeting point, rather at-hoc arrangements.

Pros: Staff were first class and very personable.

Cons: No issues.

Pros: Very good and nice staff

Cons: Facilities were a bit precarious, but other than that all was great

Pros: Customer service

Pros: Reps and service excellent. No problems being collected from airport and dropped off again.

Cons: Problem with car - engine management warning light came on and strong persistent smell of petrol, requiring car exchange - time consuming when you're a day's drive away.

Pros: Nothing. They forgot us on the airport. I rang 6 times at the given number and no answer for a whole hour. Another car rental tracked down the shuttle bus driver eventually, Athina, arrived giving out that we hadn't been there at 7pm but we were actually early. Oh, and she had misplaced her phone. Then she didn't have a car for us. And no time to drive us to our hotel at least. Eventually, 2.5 hours later she found a driver who brought us to the hotel, at 10pm. Where the restaurant was closed.

Cons: Promised us a car for the next morning but never delivered it. Numerous phone calls later we gave up and got a car from a local agency in Coral Bay. Who were shocked when they heard that they forgot us at the airport

Pros: Friendly staff and nice car

Pros: Easy and quick transaction

Pros: See comments above. They were otstanding

Cons: The communication breakdown between Discover cars and Autorent

Pros: Good value for money and friendly rep.

Cons: There was no battery in the key fob so we had to use the car key manually to lock and unlock the car.

Pros: Very pleasant experience with staff

Cons: Third gear didn't engage and lots of clanking noises. We discovered this after filling with petrol and before being cleared to be out and about following PCR tests at airport. To be fair they would probably have changed car had we gone back but then the hassle of retrieving our petrol money etc. Basically, the car wasn't checked or was checked and used inappropriately.

Pros: good and efficient and friendly

Cons: upgrade on a car but when changed to third gear there was a crunch and general driving funny rattles when I phone up they said they know about the problem why send it out

Pros: everithing like described, clean cars, punctuality, kind service

Pros: The lady was fantastic took us to petrol garage ( late at night ) actually physical drove in front of us to get us on motor way to ensure we didn’t get lost then once we were ok left , lively gesture.

Cons: Waited 30 minutes to get picked up but to be fair other people mistakenly took our place but was sorted out not really company’s fault

Pros: The rental lady was very kind and helped us with learning to drive on the left side.

Cons: Car was not in the best condition.

Pros: They were responsive

Cons: We had to change car 3 times during 14 days period, because all the cars were not working properly.

Pros: Great staff

Cons: Got confused on pick up but was resolved promptly

Pros: So nice! Helping us amend the date of our rental, which is huge. Personable.

Cons: Did not meet us at airport as promised. Took a long time to come. seemed anxious about renting us a car (over-explaining how to use it, telling us horror stories of past customers, almost sounded like they were trying to discourage us from renting). Car seemed old, not modern. Everything in Chinese or Japanese so couldnt figure out how to use car amenities.

Pros: Professional and very kind service of the staff

Pros: All good

Cons: Nothing to complain about

Pros: Nothing!

Cons: Everything

Pros: Prompt responsive service, helpful

Cons: No manual drive alternative available, old stock

Pros: Very nice and helpful ladies.