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AutoRent Cyprus at Paphos Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Everything. The agent rang to say he was waiting at arrivals exit at airport with the minibus. When we came out I rang him back and he was there waving. Excellent.
Cons: Absolutely nothing.
Cons: Car fleet are old and badly maintained.
Pros: car was as advertised and service was good overall, drop off speed was exceptional.
Cons: representative was late to the airport pickup point (though I appreciate it was busy and late) and fuel wasn't full to full as advertised.
Pros: Friendly, straightforward and simple booking/collection
Pros: They pick you up from airport, quick process of handovering car
Cons: Car was in a good condition but it would require some service on chasis. There were some strange noises coming out from chasis when going thru holes on the road.
Pros: Helpful, no waiting and good all round service.
Cons: Nothing the agent was very helpful
Cons: The car was falling apart and sounded like it had multiple problems. I was also given the car with almost no petrol in it.
Pros: Lovely friendly service
Cons: Nobody to pick us up - we had to call to chase the but that was the only negative
Pros: Good car, great service.
Pros: So easy and so pleasant - Themis is brilliant
Pros: Not a lot
Cons: The car was old It ran ok, however had a lot of knocks and rattles A few bodywork knocks. Nothing major Rear doors did not open Took car back after 3 days, however all they did was write the issues on the contract To be honest, I should have insisted
Pros: The agent, Athenia. Our flight was 3 hours late but she waited up to meet up until 01.30. She was very helpful and answered all our questions.
Cons: Reliable clear and easy.
Pros: Friendly staff
Pros: Service was good. Very responsive and honest people
Cons: The car first given was not clean. Got it exchanged for one which was very basic. Could have been a better car but overall ok experience
Pros: Excellent and efficient pick up and drop off
Cons: Nothing. May have been nicer to have a pick up at the airport itself but understand that impacts costs and pricing so the service was exceptional
Pros: Friendly. Easy to contact
Cons: Car is a little older than some. Charger not working. Radio reception not too good
Pros: A very friendly manager of the local representative office met us at the airport at 1 o'clock in the morning :)
Pros: Polite and friendly
Pros: Great service & really friendly staff
Pros: Good service
Cons: Just radio unable to tune.
Pros: Reliable and efficient service
Cons: Got lost coming out airport and knowing where to go, but it was alright in the end.
Pros: Pleasant staff
Cons: Not easy to find at airport
Pros: Car was clean and suited our needs
Cons: Friendly service.
Pros: Very professional, nothing too much trouble
Pros: Good service and nice, very friendly stuff
Cons: Nothing, everithing is good.
Pros: Car was a bit old and had some bad out visiability, also left mirror wasnt functioning
Pros: Great helpful staff
Pros: Nice service, pleasant, effficient
Cons: Took time to pick us from terminal. but was OK
Pros: They provided as a better car than we should have and really fast picking up the car.
Cons: They have not a car park on the airport
Pros: The representative was very polite and efficient
Cons: Pick up from the airport was a little lax
Pros: Very friendly agents, were not waiting for us but came very quickly when we phoned from the airport
Pros: Staff were very friendly
Cons: Cars are an absolute joke and should be taken off the road
Pros: Kindnes and helpfull atmosfere.
Cons: Tire conditions!!! Car was ok but it has over 100k mileage. 4 year old car, with repair sheets. Wipers in bad conditions.
Pros: rental process and the value of the rental
Cons: the car deposit can come full to facilitate the delivery of the car
Pros: Friendly helpful.staff
Pros: The people were very helpful and polite.
Pros: Very friendly staff and great value
Pros: They were very efficient and helpful in sorting out the rental and shuttle bus service from and to the airport
Cons: Very efficient service
Pros: Friendly, genuine, not trying to rip me off
Cons: Late to collect us from airport. Car was very old and rattly; fuel cap cover wouldn't open. Didn't offer Full-Full as advertised, had to do 'about half' to 'about half'.
Pros: Very nice
Cons: Evrithing oz perfect
Pros: Great service
Cons: Had to phone to ask about pick up when arriving took a while
Pros: Lovely helpful agent
Cons: Reasonable price ti hire car for a week
Pros: Speedness on delivering car and returning car.
Cons: No balcony on airport, had to call to get transfer to rental agency.
Pros: They were kind and friendly.
Cons: I had pick the company as I prefer Full to Full but it was on the quarter mark and wasn’t sure how long that would last.
Pros: Good communication, help with issues.
Cons: Problem with first car.
Pros: Booked online very easy paid on arrival and no pressure to take out extra insurance cover
Pros: Good service. Very kind after accident. The replacement car was a bit tatty but worked.
Pros: Easy to find the shuttle on arrival.
Cons: I had to return the first one because the lighter didn't work (impossible to use GPS on the phone). I've been told the tank was full but was fake. And the second one was ok but the driver wiper was dead (that was very dangerous).
Pros: Poor. The car it should be on the road as rear boot was u/s and passenger door was not locking. I spent 2 hours going round garages with a company rep but no joy of fixing the door locking mechanism as the part it was too expensive €250. I spent 10 days worrying that the car will be stolen.
Cons: The car was not up to standards. The boot was not operational and I was informed by the agent. Also it was the only car apparently available so didn’t really had a choice. When eventually arrive at my destination I discover that the passenger door was not locking either. I contacted the office and mention the problem but again no car available to exchange. I was then contacted by a member of the car rental company only to be advice that I need to drive to a specific area in Limassol to fix it.
Pros: Quick pick up
Cons: See comments above in how likely am I to recommend
Pros: Nice helpful people
Cons: The pick up at the airport was not very clear.
Cons: Waiting at the airport to be picked up
Pros: I could not get on with my first car a automatic and I called and they changed immediately without a problem
Pros: Gave us an automatic car and extra driver for no extra cost.
Cons: Not clear on arrival where to meet pick up person. The car was very old a worn and was not really suitable for any hilly drives. No water in the screen wash, smelt badly of cigarettes inside and had a wing that wasn’t attached properly.
Pros: We rented a car at a cheaper price than other operators. The car (Nissan Note automatic) was not brand new but efficient, perfect for our trip.
Cons: Picking up and returning the car does not take place at the airport, although the operation is still quite quick (the staff is very efficient)
Pros: Our flight was delayed and they held on to pick us up from the airport for no extra expense
Pros: Communication of staff
Pros: Really efficient in car pick up and return
Pros: Quick and quality service
Pros: Car had almost no petrol and we had issues finding petrol station next to our hotel
Pros: The representatives were excellent, clear information and friendly service.
Cons: The car had seen better days, it struggled to get beyond 3rd gear and maintain speed and the timing belt needs looking at but it got us from A to B and didn't break down.
Pros: Easy and hassle free service, friendly staff and decently price rental with no problems whatsoever. Decent enough car.
Cons: Petrol was half tank to half tank return. Would have been easier if it was just full to full.
Pros: My car didn't show up. I had to rent another ca in the airport
Cons: No one came!!!!
Pros: Quick check in and out.. not pressured to buy add on insurances. Very accommodating and helpful.
Cons: Car was old and battered and overdue a service.
Pros: The came after onlyi10 minutes to the airport and take US to the agency which Is not in
Cons: Car ready to be destroyed
Pros: The agents did their best to help, within their limited capability.
Cons: Poor mechanical quality of vehicles (flat tyre, rear door that wouldn't shut etc...)
Cons: The car doesn't have the full of fuel
Cons: Car was dirty and had lots of marks and dents. We were given an automatic which we had not requested. Car had a bulb out which we didn’t realise until the first evening, company said to take to a garage but my husband insisted someone came out to replace it, no one came. So we spent the whole 2 weeks with a headlight out!
Pros: Easy to drop off
Pros: Smooth operation and shuttle bus was a bonus
Pros: great, correct and reliable service.
Pros: Very friendly and efficient representative. Picks you up from the airport and takes you directly to car location so no searching needed
Cons: The service was top notch, the car could be cleaner
Cons: Not friendly at all neither driver spoke from pick up and drop off to airport and the drop of did speak english as he was the one who booked car in and out ,
Pros: met all requirements
Cons: airport meeting I was told by driver I had not answered my phone I hadn`t even switched it on. Shuttle bus was not sign written just grey van
Pros: Staff were friendly, but only head office can deal with complaints, and don't!!
Cons: Staff did their job except from checking the car over before renting out! Car had 129k km on the clock and was knackered!!
Pros: Cheap and simple
Cons: Nothing about the service, but car was 10 years old and struggled when loaded to get up into the hillier parts of Cyprus.
Pros: easy and quite fast service
Cons: absolutely the oldest car I have ever owned
Cons: I had to call them once I had arrived as they were nowhere to be seen at the shuttle bus stop, once called it took about ten minutes for them to arrive which is fine but had this been the instruction it would have been easier.
Pros: they were quick to look over the car once returned
Cons: The car was less than brilliant but I guess that’s the reason for the price. The example images of the hire car only proved the type of car not the quality
Pros: Did not like it
Cons: Slow response lack of transparency in "calculation of damage" - nobody did any evaluation, so paid 250 euros for few scratches on bumper (new bumper for the car I had costs around 100 euros)
Pros: Nice lady took me back to airport
Cons: Paid deposit but then didn’t get booking ref so had to pay again and still trying to sort out. Difficulty tracking down collection and dropping off. Only 1/4 tank petrol on collection. Given incorrect route directions from pick up causing one hour delay. Hired satnav which was obviously out of date and took me on an unmade road at one point. Told I should use Google Maps on my phone! Who’s paying my roaming charges? Discover Cars are agents for others. My car was at Autorent. All round, lousy
Pros: Faulty back door wouldn’t open and fuel gage was faulty and the car was underpowered
Cons: Very good
Pros: Staff were helpful and friendly
Cons: Poor quality o& car
Pros: Good price, good drop off back to airport.
Cons: failed to pick us up at agreed time. car was old and had noisy drive shaft.
Pros: Customer facing.
Cons: The lady who dealt with us at the rental agent was lovely.
Pros: Fast and easy going service
Pros: Good price, nice staff, easy airport pick up, no stress. The car was as expected, nothing special for the price. It goes
Pros: All was in accordance with negotiated terms
Pros: There were no hidden charges for the insurance. It was easy to book.
Cons: I had booked for meet and greet, they weren't at the airport so had to wait. Could not use the A/C as it was so noisy. I told them when I picked it up that it was very noisy, they said it would stop once we got going but it got worse. Could not talk to each other while it was on. We drove with the windows open the entirel time
Pros: The rental representatives were really helpful and visible at the airport arrivals. Everything was processed and explained well at the office and it all went smoothly
Cons: not great car
Pros: Tha lady who dealt with us was very pleasant and helpful
Cons: Could have been more fuel in the car only quarter of a tank when usually the tanks are full
Pros: Very friendly and helpfull. They gave us even better car. Very honest business.
Pros: Service was great and the people are very kind. They upgraded us to an automatic car for free!
Cons: Car was a bit old and we were afraid that some parts could break at any point, but eventually we made it to the end of our trip. Considering the price I paid I cannot complain.
Cons: They were not interested in walking around the car with me on collection. Then when I returned the car they went straight to one piece of damage which was already there. They were not interested in any other part of the car, or fuel usage. I have a video of the car on collection and photos of the fuel gauge.
Pros: The price was good ....the car condition good and the staff friendly. Didn't spend ages getting or dropping car off.
Cons: Where to meet for pick up wasn't that clear .
Pros: We hot exactly what we paid for without any problems
Pros: Watsapp communication
Cons: Old dirty car.
Pros: Good value and friendly service. Have already rebooked for my next trip.
Pros: Time spent ti picking up and dropping off
Cons: Broken passenger Windows - car no clean inside - No full tank of fuel to pick up and faulty fuel gauge I charge more 15 €
Pros: Friendly service representative called us when we arrived to let us know where to meet them x when the representative dropped us back to the airport we realised we had left something at the autorent office they arranged to have it brought to us great service .
Pros: fast friendly professional.
Cons: Nothing to dislike..
Pros: Drivers were polite and helpful. Price and service was great
Pros: Great service will be using them again this year
Cons: Was nothing i disliked
Pros: It wasn't fussy. We go to cyprus a lot and they did not try to sell us things we do not want/need. Also there are days when we do not use the car so price is important.
Cons: Waiting at Paphos airport arrivals and then phoning to get someone to pick us up, to go to their site 5/6km from the terminal
Pros: Autorent were very helpful & very quick with the turnaround hen renting the car
Cons: only one small problem was the cleanliness of interior, I think it must have had a dog in it before
Cons: Rental car company is possibly fraudulent. They claim they lost my rental slip and are unable to make a refund of my deposit. have tried to contact discover but no one is replying. Car also advertised as 7 seats and 4 luggage but doesn't even fit one luggage when all seats are extended. Also they Rented me a Japanese car which I would guess is not legally allowed to drive on the road and even if so is certainly a safety hazard. Multiple warning lights appeared and I had no way of knowing what th
Pros: The lady who was on duty at the time we collected & returned the car
Cons: Electric window on passenger side didn’t always work
Pros: Everything went very fast
Cons: Nothing, good service
Pros: Although there was a bit of delay picking us up from the airport on arrival, the rest of the process ran very smoothly and we were taken straight back to the airport for our departure.
Pros: Friendly service
Pros: it was very easy and simple
Cons: it was a bit unproffecional
Cons: spent 30 mins trying to find agent at the airport to find they had not arrived had to phone for attendance
Cons: I still miss my 550€ as a pre-auth amount
Pros: we wate allmost one hour for the shuttle
Pros: Very efficient and can be trusted. I recommand AutoRent Cyprus
Pros: Good service
Cons: My booking was mixed up with someone with the same first name and I had to wait for over 30 minutes while they sorted out the mix-up with the bookings.
Pros: Excellent 👌
Pros: They gave one extra day as compensation of fuel.
Cons: the car they provided us was horrible. it broke down next day. the agents stopped answering our call and we had to call to the uk number to get hold of them. We have a child sitting in the car and they couldnt say when the car will be replaced. called 100 times before finally they got back to us. it ruined half of our day and when replacement car arrived the gentle man started to blame us that may be we have left the lights on, though we didnt. i wouldnt go to them next time.
Pros: The staff were very helpful and friendly
Pros: Quick, efficient and friendly
Cons: Ordered a manual car and we were given as automatic
Pros: Nothing , shocking, appalling customer service, could not care less attitude
Cons: They left us standing at the airport for 2 hours before we were picked up. We tried ringing the number on the agreement but it was dead The driver when he eventually turned up was rude We waited 45 minutes at the drop off for some one to turn up Really poor, poor customer service
Pros: Was hassle free and the customer service was great
Cons: The car had alot of damage which I were constantly wary about worrying if Id be charged even though noted at pick up
Pros: quality service, good price
Cons: quality service, good price
Pros: Quick and easy pick up of car and return was quick. Was even given an upgrade so car was better than I expected
Pros: Friendly staff and very efficient
Pros: The people working here are great.
Cons: I had no issues.
Pros: Easy and efficient service
Pros: Affordable with good service.
Cons: Full-to-full policy was not provided. Some logistic problems with meeting the agent - no steady meeting point, rather at-hoc arrangements.
Pros: Staff were first class and very personable.
Cons: No issues.
Pros: Very good and nice staff
Cons: Facilities were a bit precarious, but other than that all was great
Pros: Customer service
Pros: Reps and service excellent. No problems being collected from airport and dropped off again.
Cons: Problem with car - engine management warning light came on and strong persistent smell of petrol, requiring car exchange - time consuming when you're a day's drive away.
Pros: Nothing. They forgot us on the airport. I rang 6 times at the given number and no answer for a whole hour. Another car rental tracked down the shuttle bus driver eventually, Athina, arrived giving out that we hadn't been there at 7pm but we were actually early. Oh, and she had misplaced her phone. Then she didn't have a car for us. And no time to drive us to our hotel at least. Eventually, 2.5 hours later she found a driver who brought us to the hotel, at 10pm. Where the restaurant was closed.
Cons: Promised us a car for the next morning but never delivered it. Numerous phone calls later we gave up and got a car from a local agency in Coral Bay. Who were shocked when they heard that they forgot us at the airport
Pros: Friendly staff and nice car
Pros: Easy and quick transaction
Pros: See comments above. They were otstanding
Cons: The communication breakdown between Discover cars and Autorent
Pros: Good value for money and friendly rep.
Cons: There was no battery in the key fob so we had to use the car key manually to lock and unlock the car.
Pros: Very pleasant experience with staff
Cons: Third gear didn't engage and lots of clanking noises. We discovered this after filling with petrol and before being cleared to be out and about following PCR tests at airport. To be fair they would probably have changed car had we gone back but then the hassle of retrieving our petrol money etc. Basically, the car wasn't checked or was checked and used inappropriately.
Pros: good and efficient and friendly
Cons: upgrade on a car but when changed to third gear there was a crunch and general driving funny rattles when I phone up they said they know about the problem why send it out
Pros: everithing like described, clean cars, punctuality, kind service
Pros: The lady was fantastic took us to petrol garage ( late at night ) actually physical drove in front of us to get us on motor way to ensure we didn’t get lost then once we were ok left , lively gesture.
Cons: Waited 30 minutes to get picked up but to be fair other people mistakenly took our place but was sorted out not really company’s fault
Pros: The rental lady was very kind and helped us with learning to drive on the left side.
Cons: Car was not in the best condition.
Pros: They were responsive
Cons: We had to change car 3 times during 14 days period, because all the cars were not working properly.
Pros: Great staff
Cons: Got confused on pick up but was resolved promptly
Pros: So nice! Helping us amend the date of our rental, which is huge. Personable.
Cons: Did not meet us at airport as promised. Took a long time to come. seemed anxious about renting us a car (over-explaining how to use it, telling us horror stories of past customers, almost sounded like they were trying to discourage us from renting). Car seemed old, not modern. Everything in Chinese or Japanese so couldnt figure out how to use car amenities.
Pros: Professional and very kind service of the staff
Pros: All good
Cons: Nothing to complain about
Pros: Prompt responsive service, helpful
Cons: No manual drive alternative available, old stock
Pros: Very nice and helpful ladies.
Most Popular Car Rental Deals
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 23.
There is no maximum age.
A senior driver fee applies to drivers over the age of 73.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Pick-up & Drop-off