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Aercar at Paphos Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: fast and friendly
Cons: waiting for the shuttle
Pros: It was quick, easy and painless, everything went out smooth
Cons: The AC was acting wierd and didn't cool very well, also on the third day the car brakes started making this horrible scratching sound, There was no Bluetooth, no phone holder, no phone charger, no nothing, basically we paid the cheapest and got the cheapest. I don't recommend getting a Nissan Note, that's a shitty car. We ordered Toyota Yaris at first but got this instead for whatever reason. PLEASE CHECK YOUR CAR CONDITION BEFORE LEAVING! we were too far away when we realized we were screwed
Pros: Easy, fast pickup procedures. Provided better car than expected.
Cons: Car wasn't new, it had some wear&tear. Had some scratches on left side.
Pros: The car was very convenient and had no problems during our stay. The agents at the desk were kind and efficient.
Cons: Whe we arrived I had to wait 40 minutes for the shuttle service to take me to the Aercar compound.
Pros: The front desk was Great in accepting and returning, car was exact as ordered, insurance was good. Telephone service was Great
Cons: Finding parking lot no 5 in the dark without signs. The car was a bit used.
Pros: speed, willingness, transportation from/to the airport
Cons: Meet point was not shared upfront.
Pros: Everything was perfect
Pros: Fast drop off
Cons: The booster seat is much more expensive than buying a basic one, same price as full seat. I thought i had to get a full seat for my child in Cyprus but staff said i only need a booster. I'm still not sure if that was ok with the law.
Pros: Very good service, affordable, clean, and helpful staff.
Pros: They were helpful and personable
Cons: The car was no where near up to standards. We booked a Nissan Note style car and although they say they upgraded the size it was an old car that could barely move and had a tyre losing air daily. Not good enough for a rental car abroad.
Pros: They were very kind and helpfull.
Cons: We had full insurance purchased from the service intermediary, but they still insisted to sell us their separate insurance.
Pros: as above
Cons: no such thing
Pros: Efficiency of the car rental agents !!
Cons: the car do not have amoltimedia system with a revers camera. the car do not have a usb charging socket.
Cons: I should mention that we ordered a car online for 4 days at a price of 100 euros, we paid another 25 euros to cancel the deductible, then we came to pick up the car and they said that we paid the broker for canceling the participation and not them, therefore it does not apply to them, and in addition it does not cover everything. Then they took another 70 euros from me for canceling the deductible. Take this into account when you order
Pros: Online reaervation and the staff
Cons: The car smelled bad (cigarets), we had to pay another insurance Even though we payed that with the reservation
Pros: I was told that I should cancel my booking as the shuttle bus doesn't pick up from my hotel and that reservations would refund me in full. Of course reservations refused to refund, and this is their scam, unfortunately many people have been caught like this and now they've been reported for international fraud on many counts. The insurance isn't valid and the booking isn't with them, it's with an aggregator or local hire company. A scam operation run by Latvian crooks, but not for much longer
Cons: Criminal scam, fraudulent insurance and car hire bookings. Do not book using this company. Better going direct to local hire companies. The insurance isn't actually insurance. International fraud investigation is underway. If they cease trading with your money you'll lose everything. If you have an accident under their 'insurance' you'll lose everything. Dirty thieving scoundrels
Pros: speed and simplicity
Cons: offices and car didnt have usb for charging
Cons: I did not get a car I had booked.
Pros: Clean car, friendly representative when dropping the car.
Cons: I had made a reservation for a VOLKSWAGEN UP (even paid somewhat more for it) , and was "upgraded" to an elderly ( 7 year old?) SUZUKI SWIFT that had done nearly 120 000km and of which the suspension was "dead"
Pros: The company representative who gave me the car and received it back at the end of the rental was very generous, the service I received was efficient and professional
Cons: The car I received was a little outdated without multimedia and without a good possibility to charge the cell phone
Cons: Good valuevfor money No truubels, no extra chargings We made 0 expense outside the rental car services, no ones press on us, very polite and reliable service from aercar people I will rent again from them
Cons: The car motorical condition was very BAD. I just did not have the time to require being replaced. Please check this specific car ; try to travel at 60 km/h, no more. Is terrible …
Pros: Federica is the best.
Pros: They accept debit card! Great advantage.
Cons: Can’t think of anything
Pros: Great service
Cons: Local car dealers still offer better prices so it's best to keep competitive prices.
Pros: Very helpfull and nice service. The agnet gave us all informationa that we needed, and all options of insurance
Pros: Very helpful agents
Cons: Car was quite old
Pros: fulfilling all promises and receiving a vehicle and releasing a vehicle in a pleasant and easy way. We received great service from 3 great and very professional company employees named Isilara, Athina and the especially kind Faddy. It is clear that I will come soon to rent a car from this company again.
Pros: We got a car
Cons: We had to wait for an unreasonable period of time to receive the car on arrival. about an hour and a half. The experience of returning it was also not so good.
Cons: Time spent picking up the car I rates low because I had to wait a bit longer because they gave me an automatic but I wanted manual
Pros: Friendly and efficient service provided.
Cons: The car was in good working condition but had a lot of dents and scuff marks.
Pros: I was not able to receive the car
Pros: Got a good car this time
Pros: They were open after 12 at night. Answered the phone immediately when I called upon landing. Fast and courteous service
Cons: I received a bigger car than the one I ordered, but the car is about 4 years old, with about 120,000 km, with a lot of noise. The car drove perfectly fine.
Pros: Everything went fine.
Cons: Some cars are older, the first one we got was having issues with trunk, but we got a different one. Also it is not that easy to find the pickup point at airport if you did not read comments of other people. But a quick call to the agency fixes it and they will guide you. Overall - very good experience.
Pros: The service vas kind fast and helping. They picked us up in front of airport and delivered us back when we returned the car. The agents were kind and helping with explaining questions asked.
Pros: I didn’t like
Cons: Is the worse company ever from the beginning,I have to wait more than one hour to pick the car.Then the next day the car is show me a signal light and I had to go to office to change the car but is said to me is fine so I keep the same car,just I spend my time.The worse thing it was when I had to dropping the car the staff there is not believe to me the car it was full of petrol and I had to go with one of them to petrol station so to see the car it was full.It was nightmare,no one apologised
Pros: Helpful and friendly staff, no queues!
Cons: Pick up location not signposted well
Pros: It was excellent
Cons: The shuttle
Pros: Fast service
Cons: Noise coming from the engine of the car. Secondly, since the client pays insurance there is no need the agent say that there are possibility a charge to take place regarding relative information.
Pros: Fast and easy
Cons: Service good Car condition terrible
Cons: Shuttle transfer airport-rental office -airport.
Pros: Good customer sery
Cons: Trying to locate shuttle outside terminal was tricky. Need more clearer instructions
Pros: Very professional and helpful
Pros: The time we drop off the car
Cons: The time we took the car and overall condition of the car.
Cons: קנסו אותנו ב50 יורו בגלל שטענו שהרב לא חזר נקי
Pros: Prompt pickup.
Cons: Lack of instructions about cy.
Pros: Simple and easy pick up, no hard sell on any extras.
Cons: The car on photo was 1-2 year old, in fact ypu get ~10 years old car and a different model.
Pros: Very quick and efficient
Cons: Not all marks were noted on the car sheet
Pros: Very friendly and efficient
Cons: Nothing negative
Pros: no problems
Cons: Staff not very courteous.
Cons: the pick up instructions were not really clear
Pros: Very quick turn around, but the car was definitely not in the best condition.
Pros: Staff very friendly
Pros: Car was clean and in good condition
Cons: The service during the car pick up was painfully slow.
Pros: Good and clean cars
Cons: Its not clear where wait to shuttle
Pros: The car was better then I expected
Cons: Problem at the pick up with charging credit card, communication, bad service
Pros: Free shittle. Easy to find. Resposnsive.
Cons: We got very old and worn-ut child seat.
Pros: Pickup speed and frequency from and to airport was very good.
Cons: Pickup place at airport could have been communicated better.
Pros: Hello Discovercarhire. I would like to tell you about the worst experience ever. I book my car on 16.10 at 01:00. Aecar met us near the airport after 30 min its ok no problem we could wait. After we came to the Aercar by shuttle bus they told me that they don't have my car. They decide to offer me Nissan Serena but this car was not similar to Toyota Corolla. I asked to call the manager (her name was Joanna). I explained that this car is too big for me and I want to find something similar.
Cons: She was very rood to me and said that its 03:00 in the morning she is sleeping and I can go away or she will call the police. After one hour more they found Suzuki baleno - this car was in bad condition, messy and already had a visual defects. In my last day its broked in Paphos - low battery. They didn't offer me taxi or money for this situation and just told to wait for a service man. I almost lost my flight. Joanna was in the place and told me that I am bad customer and she don't want to talk
Cons: Wasn't told the pick up had been moved to a point outside the terminal
Cons: Child chair was old and dirty...service refused to help
Cons: Pure condition car with paint that stkrach easily Evan with my fingers. The back cover wad brokenh
Pros: Friendly staff and return the deposit immediately at dropping off the car.
Pros: The service was very easy and simple. The staff was very helpful and kind.
Pros: Very good Service, everything quick and professional
Cons: Quite old and used car, power stiring was wierd
Pros: Quick drop off.
Cons: Their office is not at the airport. It's 8 minutes away by car. They provide a shuttle from the airport to their office but its location is very difficult to find for someone who's landing for the first time in Paphos Airport. It's outside the airport and hidden from the immediate exit of the airport.
Pros: The lady on the desk was very efficient and helpful
Cons: There was nothing I disliked about the service provided
Pros: Very polite and friendly.
Pros: We arrived where we wanted to
Pros: Nothing extra
Cons: Bad condition of the car, horrible attitude of the staff handling our problem when the rental car broke down
Pros: Fast and efficient checkin and checkout. Friendly staff
Cons: The car only had Japanese sat nav!! No USB charging ports
Cons: Big deposit amount
Pros: Εξυπηρετηση και απόδοση.
Pros: Very easy to communicate with staff. Very quick pick up and drop off procedures.
Cons: Trunk of the car was a bit sandy.
Pros: The service was good
Cons: I didn’t like that I could not have the full insurance on the day I picked up the car and I had to pay the extra cost of €69!
Pros: Couldn’t ask for better service. Thank you so much.
Pros: The man who did our transfer back to the airport was friendly and helpful with our bags.
Cons: We were left waiting in the hot sun for 15 mins for the initial transfer
Pros: Good service, and they don't look for problems with the car when returning it. Pick up and return were also quick and efficiently.
Cons: The vehicle was old and weak. And when looking for the shuttle from the airport it is almost impossible. The driver is hiding in parking lot number 3 and there is no sign of where he is. When we returned the car, we had needed to wait 25 minutes to the driver for a shuttle to
Cons: De airco didn't work de last two days from or rent period. But that was not to blame on Aercar. Was not nice for us whit those high temperatures.
Pros: Meet sign at airport very hard to flaind. Shoulld have rge clear sign inside airport building or just outside.
Pros: we had a puncture and it was easy to ring up and speak with the emergency desk
Pros: Detailed explantion.
Pros: Amazing staff
Cons: Impossible to find the pickup point because there are no clear instructions. In the email you mentioned 'FREE SHUTTLE BUS. Outside of the Arrivals Exit'. We spent at least 20 minutes running around airport parking asking people about Aercar and no one had any idea. Eventually, we called their office and they told us it's car park area 5... it's that simple. Please add this essential info to the confirmation email or advise clients to call the office before pick up! Thanks
Cons: just one person at the desk when returning, spent 45 minutes waiting when handing the car back in.
Cons: At night only one person was working both as a driver and a front desk representative so we had to wait one hour to be picked up at the airport. Drop off was totally fine instead.
Pros: Very friendly - efficient
Cons: The car itself worked well but it was 9 years old and showed it
Pros: speed of transfers, friendly staff
Cons: nothing to report
Pros: English employees are very customer friendly
Cons: Verbal aggressiveness of 1 employee
Pros: Friendly people. No pushing of insurances.
Cons: There could be a better description of the meeting point at the parking of the airport. Car was aged, but ok. (but with a terrible colour green)
Pros: At office fast procedure
Cons: Waiting for shuttle
Pros: Car return process was quick. Transfer back to the airport also good, without having to wait too long.
Cons: 1. My wife and I had to wait half an hour before we were picked up to be taken to the car hire centre. 2. When we were about to take the car, we were offered an automatic, we had booked a manual drive. However, after some debate they did give us a manual and a higher grade of car without extra cost.
Pros: All very quick and easy
Pros: All round ease from arrival to departure.
Cons: No sign at the airport how to find agency. Nobody told me befor that I need to call agent so lost some time walking around.
Cons: Quite difficult to find where to get on the bus from the airport. Plus every person met points to a different location.
Pros: I’ve used Aercar previously and have found them to be honest and efficient and very friendly and the vehicle rental prices are very competitive. Would recommend. No issues with having your own excess waiver insurance is a big plus too.
Cons: A little more clarity on where to wait for the free transfer minibus from Paphos airport to Aercar rental would be very useful.
Pros: Efficient and reliable
Pros: Friendly and generally efficient
Cons: Minor issue with fuel at collection. Due to a technical problem, tank was 1/4 full. But quickly rectified.
Pros: שירות מעולה. נציגים נחמדים והכל הלך מהר
Cons: קשה למצוא את דלפק ההשכרה. רשום שזה בשדה תעופה, אבל זה מחוץ לשדה ולא ידענו וסתם חיפשנו הרבה זמן.
Pros: Ease of pickup/dropoff, quick turnover
Pros: This company has BY FAR the best service. When i asked for an extention because i made a mistake with flight date, they said no problem. They call me to remind me the car had to be back that morning, and i totally forgot we changed the dates of the return flight. So i asked for an extention while beeing on the other side of Paphos with that same car, it was not a problem at all. The car was nice, clean and had very safe baby & toddler seats.
Pros: The interactions with the staff were great. Value is great.
Cons: Instructions for the shuttle are unclear, there is no signage anywhere in the airport, we had to ask taxi drivers where to wait (no idea for how long too). Car radio (which also had GPS that we didn't pay for) was in Japanese and had limited radio station reception
Cons: I was asked to tank the car, even despite the fuel indicator was showing full.
Cons: Pick up from airport was extremely long over an hour and when it did arrive incapable of accommodating all waiting. I was forced to pick up my car separate to my family further delaying my journey. Car park was poorly lit and not able to inspect car. When I got a chance to inspect the car it was in awful condition- dents, scuffs and front bumper coming away. When we returned the car we we’re accused of crashing car because of above condition. Awful service, awful car awful experience.
Pros: Friendly and quick service
Pros: Staff. Good condition of the car.
Cons: Slow return of the deposit.
Pros: clean car in good condition, everything was working, promptly returned full deposit when returning the car
Pros: Almost nothing
Cons: The car was very very old and very dirty. The mileage 52k for the rental car from 2014 it is a joke )
Pros: As above, value for money, great staff, clean car, ease of booking, great location.
Cons: The usual car rental pick ups like the cars window wipers were needing changed, the brake discs and pads could've done to have been changed however all in all a great little car that did exactly what I needed it for.
Pros: You stole money from me
Cons: You stole money from me
Pros: Friendly agents
Cons: 800 e guarantee, although full insurance
Pros: Quich friendly service good clean car
Pros: Very nice and cooperative staff.
Cons: Had to call to get shuttle to pick up from the airport.
Pros: Most things.
Cons: The car's overall condition (noisy).