Aercar at Paphos Airport

Cons: My experience is that after I handed over the car to the Aercar rental company, they had no reservations, they did not return my €800 deposit due to some error on the payment terminal, that the matter would be resolved through their center, but I have not received my money back yet. So for this reason I would not recommend it to anyone.

Pros: GOOD SERVICE

Pros: Friendly knowledgeable staff

Cons: Nothing

Pros: Staff were helpful and courteous

Cons: Car key battery was low so wouldn’t work all the time. Car filthy on outside. Inside ok. Car didn’t like changing gears particularly on motorway. Automatic

Pros: Väga abivalmis ja professionaalne personal. Avatud 24/7.

Cons: Meeldis kõik.

Pros: Nothing really....

Cons: I chose Aercar for their high rating, but the experience was awful. The pickup process lasted over 2 hours, during which I was forced to sign a pre-inspection contract without checking the car. Overall, the service made it a poor choice and bad VFM.

Pros: car from 2014 with 202,000 km

Cons: they were fine

Pros: Very fast drop off and very fast return of the deposit.

Pros: The vehicle was really freshly cleaned and prepared for us. Fast paperwork and good english speaking personnel

Pros: The staff were very polite thoroughand considerate answering all queries

Cons: The car was well used but reliable. It had no USB for phone. The fuel gauge was unreliable

Pros: Car was returned after a couple of days because the bonnet catch was faulty. But got a replacement very quickly.

Cons: The staff never smiled or made us feel welcome. No customer friendliness at all.

Pros: Efficient

Cons: The car had a damaged headlight

Pros: Speedy airport pick up, friendly staff

Cons: Not getting the car I ordered

Pros: Good quality/cost ratio. Car was clean and good condition.

Pros: Quick departure from airport to car hire building.

Cons: Not clear where to find on arriving at airport and trouble with insurance cover when additional cover purchased.

Pros: The lady who assisted me was generally polite.

Cons: The car had numerous damages that were not documented in the inspection report they asked me to sign.

Pros: All the best.

Pros: Reliability, speed.

Cons: Different car than expected

Pros: Nice and friendly staff, convenient shuttle transfers between airport and car rental office.

Pros: The return everything was great, including the airport transfer.

Cons: When we picked up the car, we got a car with a lot of noise, we changed to another Nissan car, and the steering wheel pulled to the left, there was also a hole in the tire, air came out of it, we had to go back. The employee was nervous, finally in front of another employee we received the vehicle in good condition as we ordered, a Suzuki Swift. The vehicles come with a lot of dents, we had to photograph the vehicle, not the most sympathetic.

Pros: Car was prepared in perfect condition. Only wipers must be changed.

Cons: I had a problem with payment by my credit card. But I don’t know where was a problem. On my bank or Aercar🤷

Pros: We have been using this company For many years and they have never let us down

Cons: There is nothing I did not like

Pros: Serwis ok

Cons: Car poor quality vs car chosen on the webside

Pros: The agent was very helpful! He did more than it was expected from him!

Cons: I didn't got the car I've ordered. Still it was a decent car (Honda Fit/Jazz instead of Nissan Note), but different.

Pros: Fast service, clean car

Cons: They gave us a car with lot of screeches and brocken retrovisor plastic. The car had more than 115,000km. I was uncomfortable to rely on the insurance paid to Discovercars and I paid additional insurance in Aercar. I had a feeling that this was done intentionally since we book the car through a brocker - Dicovercars, not directly with them. The renting price in Discovercars was much cheaper then the one offered directly on Aercar website.

Pros: Forgot something and driver was so kind and helpful and drove us all the way back to collect. Refund returned promptly without issue or fuss. Great car, great price

Pros: Kind and efficient service, provided car was in good condition and suited our needs.

Pros: Fast pick and return

Cons: The car was very bad

Pros: Everything good everything just on time

Pros: Location and return was quick.

Cons: Very high mileage car when they clearly had newer cars of the same category on the lot. Agent was very slow hiring us the car.

Pros: It was quick and efficient

Cons: The false information on the website about free additional driver. Not being given a choice of car. The car was OK, but would not have been our choice, not very powerful, we were staying un a hilly part of Cyprus, which meant we didn't go on a much looked forward trip to the Troudos mountains.

Pros: The booking, receiving and returning the car was easy, simple, fluent and organised.

Cons: Extra charge

Pros: Very friendly and efficient.

Cons: Car was old and larger than the model we booked many months ago.

Pros: הם חיכו לנו בשדה התעופה עם שאטל אישי באמצע הלילה לאחר עיכובי הטיסה והמזוודות, בסבלנות, באדיבות ובאהבה

Pros: It was pretty seamless, they gave us the car which was in fine condition. There were no hidden fees or upsells, overall as good as needed!

Cons: We waited at the airport and it was pretty unclear how we were getting picked up. Eventually we called them but it was unclear that was what we had to do. And seeing as they had our flight info it would've been easy for them to be there for us

Pros: Sponecrbgkish

Cons: Car was clean but old and driving wasn't comfortable. Very noice on the motorway.

Cons: Very old car with a broken air conditioner system

Pros: Long waiting time for shuttle bus to pick-up point.

Pros: Staff exemplary, whole process easy, simple and clear. Easy airport transfers. Great location. Fabulous service.

Cons: Absolutely nothing. Cannot fault anything.

Pros: Fast service

Cons: DEPOSIT!

Cons: We didn't get a car

Pros: Good little car

Pros: speed of services and ease

Cons: condition of the car, clean and tidy but it has several dents and scratches.

Pros: Very clear pick-up process. State of vehicle and pre-existing damages is also clearly shown on the pick-up documents.

Cons: There was a problem with returning deposit through POS terminal on drop-off, but Aercar quickly resolved it by contacting the bank - deposit was returned within 2 business days.

Pros: Very good service

Cons: Very good

Pros: Easy to locate, smooth process of pick up and drop off

Cons: When i booked on line it told me what car I would receive but when I arrived I was told you never receive the car it says on the website.

Pros: Very helpful service

Cons: The back windscreen wiper was broken, but it did not rain so it was not an issue

Pros: Fast proccesing, fair dealing

Pros: Gyors. Barátságosak.

Cons: Nem volt ilyen.

Pros: Very back customer service

Cons: No thing I recommend Very bad deal

Pros: Customer service.

Cons: Using much used up cars for rentals...

Pros: My rental experience was mostly positive. The car was impeccably clean, and the return process was seamless.

Cons: Despite providing my arrival time, no one was there on time to pick me up. Moreover, the condition of the windscreen wipers was subpar. During rainy conditions, they failed to effectively clear the windshield, leaving behind streaks which impaired visibility and made driving challenging.

Pros: Very competent, efficient, quick, helpful staff, very good communication

Cons: The car was okeish.

Pros: everything

Cons: nothing

Cons: They charged me 220 euros for a 5 mm scratch on the lower front plastic spoiler. I was outraged!!!!

Pros: They are well organized, they explained me all very fast and clearly.

Pros: Czas realizacji

Cons: Zapach w samochodzie coś śmierdziało, stan techniczny piszczące tracę klocki, ślizgający się pasek osprzętu, coś stukało w zawieszeniu

Pros: They were profesional. We couldn’t start the car on the first day because of the dead battery but they replaced it in an hour.

Pros: Friendly and very understanding, helpful.

Cons: Nothing!

Pros: renting with Aercar many times already, always good service. no issues.

Cons: this time, already almost one week, money is not back, although they provided a check that they returned. might be smth didn't work

Pros: Quick drop off service and return of deposit.

Cons: Careless attitude of car scratches and other dents at the pick up, I was worry that they try to take advantage of me, as some scratches was not marked

Pros: Friendly and helpful staff at the pick up and drop off point. The car was clean.

Cons: I did not like technical condition of the car (brakes, wheel alignment). Moreover, we damaged the side door (dent). The door already had some defects. However, we were still charged for 700 Eur. In my opion it was too much.

Pros: Everything was very quickly and easy. The car Suzuki Swift was old and casual, but for this price it was all that I expected. The most important for me was to have A/C and automatic

Pros: Very lovely staff, especially driver from Newcastle

Pros: everything ok

Cons: unconcerned about the noise and possible mechanical failure and the loud noise from the rear!

Pros: The airport pick up drop of was quick

Cons: The car full of scratches caused some anxiety !!!

Pros: Staff is parfect, and there is no suprise when you take the car

Cons: Nothing

Pros: Nice car, efficient service

Pros: The Aercar staff are the best I have meet in all rental companies!

Cons: Nothing to complaint.

Pros: fast pickup and return.

Cons: CANNOT ENTER TURKISH SIDE OF CYPRUS. Car was very cheap, nevertheless it had a multimedia with android auto which helped a lot.

Pros: The stuff is professional and helping. The shuttle service is clean and on time both ways to the airport and rental office.

Cons: The silver suzuki swift is the worst. Everything is clunky with much noise, heavy moving, and hard steering wheel. The only thing that was perfect is the AC.

Pros: Fast service, no waiting on the airport or at the car drop out facility.

Cons: I asked to return the car hour later then agreed. They couldn't or wouldn't let me.

Pros: fast and friendly

Cons: waiting for the shuttle

Pros: It was quick, easy and painless, everything went out smooth

Cons: The AC was acting wierd and didn't cool very well, also on the third day the car brakes started making this horrible scratching sound, There was no Bluetooth, no phone holder, no phone charger, no nothing, basically we paid the cheapest and got the cheapest. I don't recommend getting a Nissan Note, that's a shitty car. We ordered Toyota Yaris at first but got this instead for whatever reason. PLEASE CHECK YOUR CAR CONDITION BEFORE LEAVING! we were too far away when we realized we were screwed

Pros: Easy, fast pickup procedures. Provided better car than expected.

Cons: Car wasn't new, it had some wear&tear. Had some scratches on left side.

Pros: The car was very convenient and had no problems during our stay. The agents at the desk were kind and efficient.

Cons: Whe we arrived I had to wait 40 minutes for the shuttle service to take me to the Aercar compound.

Pros: The front desk was Great in accepting and returning, car was exact as ordered, insurance was good. Telephone service was Great

Cons: Finding parking lot no 5 in the dark without signs. The car was a bit used.

Pros: speed, willingness, transportation from/to the airport

Cons: Meet point was not shared upfront.

Pros: Everything was perfect

Pros: Fast drop off

Cons: The booster seat is much more expensive than buying a basic one, same price as full seat. I thought i had to get a full seat for my child in Cyprus but staff said i only need a booster. I'm still not sure if that was ok with the law.

Pros: Very good service, affordable, clean, and helpful staff.

Pros: They were helpful and personable

Cons: The car was no where near up to standards. We booked a Nissan Note style car and although they say they upgraded the size it was an old car that could barely move and had a tyre losing air daily. Not good enough for a rental car abroad.

Pros: They were very kind and helpfull.

Cons: We had full insurance purchased from the service intermediary, but they still insisted to sell us their separate insurance.

Pros: as above

Cons: no such thing

Pros: Efficiency of the car rental agents !!

Cons: the car do not have amoltimedia system with a revers camera. the car do not have a usb charging socket.

Cons: I should mention that we ordered a car online for 4 days at a price of 100 euros, we paid another 25 euros to cancel the deductible, then we came to pick up the car and they said that we paid the broker for canceling the participation and not them, therefore it does not apply to them, and in addition it does not cover everything. Then they took another 70 euros from me for canceling the deductible. Take this into account when you order

Pros: Online reaervation and the staff

Cons: The car smelled bad (cigarets), we had to pay another insurance Even though we payed that with the reservation

Pros: I was told that I should cancel my booking as the shuttle bus doesn't pick up from my hotel and that reservations would refund me in full. Of course reservations refused to refund, and this is their scam, unfortunately many people have been caught like this and now they've been reported for international fraud on many counts. The insurance isn't valid and the booking isn't with them, it's with an aggregator or local hire company. A scam operation run by Latvian crooks, but not for much longer

Cons: Criminal scam, fraudulent insurance and car hire bookings. Do not book using this company. Better going direct to local hire companies. The insurance isn't actually insurance. International fraud investigation is underway. If they cease trading with your money you'll lose everything. If you have an accident under their 'insurance' you'll lose everything. Dirty thieving scoundrels

Pros: speed and simplicity

Cons: offices and car didnt have usb for charging

Cons: I did not get a car I had booked.

Pros: Clean car, friendly representative when dropping the car.

Cons: I had made a reservation for a VOLKSWAGEN UP (even paid somewhat more for it) , and was "upgraded" to an elderly ( 7 year old?) SUZUKI SWIFT that had done nearly 120 000km and of which the suspension was "dead"

Pros: The company representative who gave me the car and received it back at the end of the rental was very generous, the service I received was efficient and professional

Cons: The car I received was a little outdated without multimedia and without a good possibility to charge the cell phone

Cons: Good valuevfor money No truubels, no extra chargings We made 0 expense outside the rental car services, no ones press on us, very polite and reliable service from aercar people I will rent again from them

Pros: Efficient

Cons: The car motorical condition was very BAD. I just did not have the time to require being replaced. Please check this specific car ; try to travel at 60 km/h, no more. Is terrible …

Pros: Federica is the best.

Pros: They accept debit card! Great advantage.

Cons: Can’t think of anything

Pros: Great service

Cons: Local car dealers still offer better prices so it's best to keep competitive prices.

Pros: Very helpfull and nice service. The agnet gave us all informationa that we needed, and all options of insurance

Cons: everything

Pros: Very helpful agents

Cons: Car was quite old

Pros: fulfilling all promises and receiving a vehicle and releasing a vehicle in a pleasant and easy way. We received great service from 3 great and very professional company employees named Isilara, Athina and the especially kind Faddy. It is clear that I will come soon to rent a car from this company again.

Cons: non

Pros: We got a car

Cons: We had to wait for an unreasonable period of time to receive the car on arrival. about an hour and a half. The experience of returning it was also not so good.

Cons: Time spent picking up the car I rates low because I had to wait a bit longer because they gave me an automatic but I wanted manual

Pros: Friendly and efficient service provided.

Cons: The car was in good working condition but had a lot of dents and scuff marks.

Pros: I was not able to receive the car

Pros: Got a good car this time

Pros: They were open after 12 at night. Answered the phone immediately when I called upon landing. Fast and courteous service

Cons: I received a bigger car than the one I ordered, but the car is about 4 years old, with about 120,000 km, with a lot of noise. The car drove perfectly fine.

Pros: Everything went fine.

Cons: Some cars are older, the first one we got was having issues with trunk, but we got a different one. Also it is not that easy to find the pickup point at airport if you did not read comments of other people. But a quick call to the agency fixes it and they will guide you. Overall - very good experience.

Pros: The service vas kind fast and helping. They picked us up in front of airport and delivered us back when we returned the car. The agents were kind and helping with explaining questions asked.

Pros: I didn’t like

Cons: Is the worse company ever from the beginning,I have to wait more than one hour to pick the car.Then the next day the car is show me a signal light and I had to go to office to change the car but is said to me is fine so I keep the same car,just I spend my time.The worse thing it was when I had to dropping the car the staff there is not believe to me the car it was full of petrol and I had to go with one of them to petrol station so to see the car it was full.It was nightmare,no one apologised

Pros: Helpful and friendly staff, no queues!

Cons: Pick up location not signposted well

Pros: It was excellent

Cons: The shuttle

Pros: Fast service

Cons: Noise coming from the engine of the car. Secondly, since the client pays insurance there is no need the agent say that there are possibility a charge to take place regarding relative information.

Pros: Fast and easy

Cons: Service good Car condition terrible

Pros: Accurateness

Cons: Shuttle transfer airport-rental office -airport.

Pros: Good customer sery

Cons: Trying to locate shuttle outside terminal was tricky. Need more clearer instructions

Pros: Very professional and helpful

Cons: Nothing

Pros: The time we drop off the car

Cons: The time we took the car and overall condition of the car.

Cons: קנסו אותנו ב50 יורו בגלל שטענו שהרב לא חזר נקי

Pros: Prompt pickup.

Cons: Lack of instructions about cy.

Pros: Simple and easy pick up, no hard sell on any extras.

Cons: Nothing

Cons: The car on photo was 1-2 year old, in fact ypu get ~10 years old car and a different model.

Pros: Very quick and efficient

Cons: Not all marks were noted on the car sheet

Pros: Very friendly and efficient

Cons: Nothing negative

Pros: no problems

Cons: Staff not very courteous.

Pros: staff

Cons: the pick up instructions were not really clear

Pros: Very quick turn around, but the car was definitely not in the best condition.

Pros: Staff very friendly

Cons: N/A

Pros: Car was clean and in good condition

Cons: The service during the car pick up was painfully slow.

Pros: Good and clean cars

Cons: Its not clear where wait to shuttle

Pros: The car was better then I expected

Cons: Problem at the pick up with charging credit card, communication, bad service

Pros: Free shittle. Easy to find. Resposnsive.

Cons: We got very old and worn-ut child seat.

Pros: Pickup speed and frequency from and to airport was very good.

Cons: Pickup place at airport could have been communicated better.

Pros: Hello Discovercarhire. I would like to tell you about the worst experience ever. I book my car on 16.10 at 01:00. Aecar met us near the airport after 30 min its ok no problem we could wait. After we came to the Aercar by shuttle bus they told me that they don't have my car. They decide to offer me Nissan Serena but this car was not similar to Toyota Corolla. I asked to call the manager (her name was Joanna). I explained that this car is too big for me and I want to find something similar.

Cons: She was very rood to me and said that its 03:00 in the morning she is sleeping and I can go away or she will call the police. After one hour more they found Suzuki baleno - this car was in bad condition, messy and already had a visual defects. In my last day its broked in Paphos - low battery. They didn't offer me taxi or money for this situation and just told to wait for a service man. I almost lost my flight. Joanna was in the place and told me that I am bad customer and she don't want to talk

Pros: Everything

Cons: Wasn't told the pick up had been moved to a point outside the terminal

Cons: Child chair was old and dirty...service refused to help

Cons: Pure condition car with paint that stkrach easily Evan with my fingers. The back cover wad brokenh

Pros: Friendly staff and return the deposit immediately at dropping off the car.

Pros: The service was very easy and simple. The staff was very helpful and kind.

Pros: Very good Service, everything quick and professional

Cons: Quite old and used car, power stiring was wierd

Pros: Quick drop off.

Cons: Their office is not at the airport. It's 8 minutes away by car. They provide a shuttle from the airport to their office but its location is very difficult to find for someone who's landing for the first time in Paphos Airport. It's outside the airport and hidden from the immediate exit of the airport.

Pros: The lady on the desk was very efficient and helpful

Cons: There was nothing I disliked about the service provided

Pros: Very polite and friendly.

Cons: Nothing

Pros: We arrived where we wanted to

Cons: Nothing

Pros: Nothing extra

Cons: Bad condition of the car, horrible attitude of the staff handling our problem when the rental car broke down

Pros: Fast and efficient checkin and checkout. Friendly staff

Cons: The car only had Japanese sat nav!! No USB charging ports

Cons: Big deposit amount

Pros: Εξυπηρετηση και απόδοση.

Pros: Very easy to communicate with staff. Very quick pick up and drop off procedures.

Cons: Trunk of the car was a bit sandy.

Pros: The service was good

Cons: I didn’t like that I could not have the full insurance on the day I picked up the car and I had to pay the extra cost of €69!

Pros: Couldn’t ask for better service. Thank you so much.

Pros: The man who did our transfer back to the airport was friendly and helpful with our bags.

Cons: We were left waiting in the hot sun for 15 mins for the initial transfer

Pros: Good service, and they don't look for problems with the car when returning it. Pick up and return were also quick and efficiently.

Cons: The vehicle was old and weak. And when looking for the shuttle from the airport it is almost impossible. The driver is hiding in parking lot number 3 and there is no sign of where he is. When we returned the car, we had needed to wait 25 minutes to the driver for a shuttle to

Pros: friendly

Cons: De airco didn't work de last two days from or rent period. But that was not to blame on Aercar. Was not nice for us whit those high temperatures.

Pros: Meet sign at airport very hard to flaind. Shoulld have rge clear sign inside airport building or just outside.

Pros: we had a puncture and it was easy to ring up and speak with the emergency desk

Pros: Detailed explantion.

Pros: Amazing staff

Cons: Impossible to find the pickup point because there are no clear instructions. In the email you mentioned 'FREE SHUTTLE BUS. Outside of the Arrivals Exit'. We spent at least 20 minutes running around airport parking asking people about Aercar and no one had any idea. Eventually, we called their office and they told us it's car park area 5... it's that simple. Please add this essential info to the confirmation email or advise clients to call the office before pick up! Thanks

Cons: just one person at the desk when returning, spent 45 minutes waiting when handing the car back in.

Cons: At night only one person was working both as a driver and a front desk representative so we had to wait one hour to be picked up at the airport. Drop off was totally fine instead.

Pros: Very friendly - efficient

Cons: The car itself worked well but it was 9 years old and showed it

Pros: speed of transfers, friendly staff

Cons: nothing to report

Pros: English employees are very customer friendly

Cons: Verbal aggressiveness of 1 employee

Pros: Friendly people. No pushing of insurances.

Cons: There could be a better description of the meeting point at the parking of the airport. Car was aged, but ok. (but with a terrible colour green)

Pros: At office fast procedure

Cons: Waiting for shuttle

Pros: Car return process was quick. Transfer back to the airport also good, without having to wait too long.

Cons: 1. My wife and I had to wait half an hour before we were picked up to be taken to the car hire centre. 2. When we were about to take the car, we were offered an automatic, we had booked a manual drive. However, after some debate they did give us a manual and a higher grade of car without extra cost.

Pros: All very quick and easy

Cons: Nothing

Pros: All round ease from arrival to departure.

Cons: No sign at the airport how to find agency. Nobody told me befor that I need to call agent so lost some time walking around.

Cons: Quite difficult to find where to get on the bus from the airport. Plus every person met points to a different location.

Pros: I’ve used Aercar previously and have found them to be honest and efficient and very friendly and the vehicle rental prices are very competitive. Would recommend. No issues with having your own excess waiver insurance is a big plus too.

Cons: A little more clarity on where to wait for the free transfer minibus from Paphos airport to Aercar rental would be very useful.

Pros: Efficient and reliable

Pros: Friendly and generally efficient

Cons: Minor issue with fuel at collection. Due to a technical problem, tank was 1/4 full. But quickly rectified.

Pros: שירות מעולה. נציגים נחמדים והכל הלך מהר

Cons: קשה למצוא את דלפק ההשכרה. רשום שזה בשדה תעופה, אבל זה מחוץ לשדה ולא ידענו וסתם חיפשנו הרבה זמן.

Pros: Ease of pickup/dropoff, quick turnover

Pros: This company has BY FAR the best service. When i asked for an extention because i made a mistake with flight date, they said no problem. They call me to remind me the car had to be back that morning, and i totally forgot we changed the dates of the return flight. So i asked for an extention while beeing on the other side of Paphos with that same car, it was not a problem at all. The car was nice, clean and had very safe baby & toddler seats.

Pros: The interactions with the staff were great. Value is great.

Cons: Instructions for the shuttle are unclear, there is no signage anywhere in the airport, we had to ask taxi drivers where to wait (no idea for how long too). Car radio (which also had GPS that we didn't pay for) was in Japanese and had limited radio station reception

Cons: I was asked to tank the car, even despite the fuel indicator was showing full.

Cons: Pick up from airport was extremely long over an hour and when it did arrive incapable of accommodating all waiting. I was forced to pick up my car separate to my family further delaying my journey. Car park was poorly lit and not able to inspect car. When I got a chance to inspect the car it was in awful condition- dents, scuffs and front bumper coming away. When we returned the car we we’re accused of crashing car because of above condition. Awful service, awful car awful experience.

Pros: Friendly and quick service

Pros: Staff. Good condition of the car.

Cons: Slow return of the deposit.

Pros: clean car in good condition, everything was working, promptly returned full deposit when returning the car

Pros: Almost nothing

Cons: The car was very very old and very dirty. The mileage 52k for the rental car from 2014 it is a joke )

Pros: As above, value for money, great staff, clean car, ease of booking, great location.

Cons: The usual car rental pick ups like the cars window wipers were needing changed, the brake discs and pads could've done to have been changed however all in all a great little car that did exactly what I needed it for.

Pros: You stole money from me

Cons: You stole money from me

Pros: Friendly agents

Cons: 800 e guarantee, although full insurance

Pros: Quich friendly service good clean car

Pros: Very nice and cooperative staff.

Cons: Had to call to get shuttle to pick up from the airport.

Pros: Most things.

Cons: The car's overall condition (noisy).