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CTT Car Rentals at Paphos Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Fast, clean, easy
Pros: Łatwy kontakt, niska cena
Cons: Auto dość niskie i haczy przy większych progach w 7 osób
Cons: They turned up 5 hours late. I haven't had a call or refund of the deposit I paid
Pros: Everything was in order. I had come across some unfavorable reviews online before the trip, which made me a bit hesitant about this car rental company. However, everything was impeccable. Representative Mike was awaiting us at the airport and provided us with the car. We completed the payment and were on our way. A pleasant surprise was that although the website mentioned a refundable deposit of €300, Representative Mike informed us that it wasn't necessary due to the company's policy.
Cons: One thing that was unexpected, though not necessarily unpleasant, was that instead of the Volkswagen UP we expected, we received a Daihatsu Mira e:s. Initially, I was a tad disappointed about not receiving the Volkswagen, but the Daihatsu turned out to be satisfactory. It was a hybrid and impressively efficient, consuming only 3-4 liters of petrol per 100km on longer trips
Pros: Easy pick up and drop off. No deposit taken. Overall easy transaction.
Pros: Very efficient service and we got what we paid for (which we have found not to be the case with other companies).
Pros: The agent was super nice and the contract writing was quick.
Pros: Very straightforward process collecting car and returning
Cons: I raised a complaint that car condition was poor, both front and back bumpers were poorly attached and wobbly. Front one was damaged and on ramps was touching the wheel. Received unfriendly call back from a lady blaming me why I raised it after using it few days already, although we raised it at collection, we were assured the car was not damaged and in good condition. We were planning trip to mountains but were worried that it will not be able to make it, hence I raised a complaint.
Pros: Meeting and finalising paperwork was easy and straightforward
Cons: Cars are older that I usually rent when travel.
Cons: See above
Pros: After reading the reviews I was quite content when, after phoning the number as there was noone in the airport with a name plaque, I was directed outside to the vendor who then drove us into Paphos (opposite direction) to complete the paperwork in the office.
Cons: First phone call left me full off confidence. Second phone call not so much so. The car did not have a child seat at the airport but was collected from the office. Slight oversight.
Pros: The guys who gave us the car were so nice.
Cons: The quality of the car was awful.
Pros: The driver did not wait when our flight was delayed. When we landed we phoned and he was abusive and hung up and no car was provided.
Pros: Convenience at airport when returning it.
Cons: A little strange meeting at airport with no specific kiosk to go to.
Pros: Просто ,быстро,удобно
Cons: Не было
Pros: Despite the external look of the car, technically was in good shape
Cons: Child seat is very poor, not worth the money
Pros: Very easy to find with a meet and greet sign for me. Quick and efficient. Very helpful loading the cases.
Pros: pick up time and dropping off car time... car price-7 passengers.
Cons: phone charging in the car didnt work.. it was very hard to charge the phone from the usb output in the tape.
Pros: The process of reservation, picking up and dropping up was very easy
Pros: This car was a death trap so many components failed including a passenger seat belt, I would not recommend this company to anyone, I would like a refund as it was an old banger not fit for the road, should be ashamed of yourselfs offering sun dangerous vehicles to holiday makers.
Cons: Staff did not meet me at the airport with a sign with my name on it, one on the ladies in the airport rang the company representative for me , who claimed he would meet us at the departure entrance, then I received a phone call asking me to meet your representative at the costa coffee shop in the car park. It all seemed very dodgy to me. Avoid at all costs.
Pros: They were there waiting for us, car suited our need with 5 ppl and lot of luggage
Cons: Nobody there when we dropped car off. Told to leave it where we found it with keys under wheel. I really wanted them to check it over when we dropped it off.
Pros: Mike was very helpful
Cons: Would have been helpful to know that Mike was standing at the door as I spent time at the desks trying to find out where to go
Pros: Not much paper work. Easy drop off.
Cons: The car spoke Japanese and so did the entertainment system.
Pros: Very efficient. No hassle
Cons: Car was supposed to be 8 seater and hold 4 suitcases was very small and had to double up. We were advised it was a Honda and it was a Nissan on collection.
Pros: The service was easy to use and the agent contacted me just after I landed and gave me clear instructions on where to find him and the car the car was spotless and ready for our trip.
Cons: Nothing not to line
Pros: Everything was perfect Except that the car need some fix like the shock absorber
Cons: He was a very gentelman
Pros: Absolutely nothing. Zero.
Cons: Nobody to meet and greet. Had to contact them by another car rental's helpful person. This took very long. Car was an absolute banger - old, dented everywhere, several things not working or very sub-standard. Dropoff method changed via phone call on the day and had to leave car in car park with key on the front tyre.
Pros: Good perfect
Pros: Great to have the personalised agent but worrying if they weren't available. Mike was great.
Cons: Vehicle reliability and not having a back up SUV incase of issues
Pros: CCT were very friendly and efficient
Cons: No one waiting for us upon arrival
Pros: Excellent communication
Cons: The meet and greet service was stressful -
Cons: Basically the person who was talking with me at the car pickup, didn't give us a choice to even choose another car, we got Mazta Premacy instead of Toyota Rush or similar. I get that the car maybe similar, but the back seats (we are family of 6people) are not made for adults, like there is no space. But we managed. The car was slow, and had no turbo, which it makes slow to accelarate and hard to drive on worse roads. As well as the car didn't have cruise control. BAD service.
Pros: No fuel in the car . Not clean . And i have to pay on the airport ticket even the car rent man said he pay the ticket
Pros: Friendly and affordable
Cons: The car wasn’t the same one we ordered but we were happy with the one we were given
Pros: Were efficient friendly and really no hassle
Cons: Nothing to not like. As it was dark when we landed rep advised to photo any marks on car in the morning which we did and there was no problem whatsoever
Pros: Customer Service. Ease of picking up car/dropping off vehicle.
Cons: Condition of vehicle.
Pros: Everything great but get a bit uncomfortable leaving key on tyre without any proper sign off. Car was great though.
Pros: the car was great -very clear. they also kept us uptodate with the rental process.
Cons: the pick up and drop off were a little awkward as there isn't an actual desk in the terminal
Pros: Very nice people
Pros: Friendly and efficient.
Cons: Car was a little tired but probably fit the price paid.
Pros: Agents were not in arrivals hall as detailed on the confirmation. Several phone calls were required to arrange pick up. Agent asked for cash payment although the confirmation said payment by card. Payment by card was taken over the phone though. Agents rushed through the pickup, seemed like they couldn't get away quick enough.
Cons: Despite, as requested, confirming the time of the drop off agents were late at drop off at airport. Telephone calls were required, eventually instructed to leave the car in short stay car park.
Pros: Very easy to collect and drop off as it is on the airport.
Cons: The extra charges for our flight being delayed and the short time scale to collect
Pros: The car did what I wanted and carried all my passengers
Cons: The collection on arrival was very poor they did not Follow my request and then tried to blame me
Pros: Straight forward
Pros: The rental guys where very friendly and efficient at drop off and collection even when our flights was delayed 3 hours and we arrived at 1am on a Monday morning
Cons: dobio sam puno veći auto od traženog ali stariji i misl
Pros: The car was fine although nothing like the one I had paid for.
Cons: The operator was over an hour late and then incredibly rude, shouting at me and blaming me for him being late. Then he gave me a car nothing like the one I’d paid - I was given a Toyota Wish after paying for a 7-seater 4x4!!!! I would not use or recommend this company to anyone.
Cons: As above, would not use or recommend this company again. It was a terrible experience,
Pros: Fast pick up and drop off, good price
Cons: Car was old and low power
Cons: Aggressive owner who was happy to leave us (4 people) stranded.
Pros: Not a lot
Cons: Picking up and dropping off not very punctual
Pros: Meet and greet. Quick signing process and drop off.
Cons: When we arrived it took a few phone calls and a wait for the rental company to arrive. A suggestion would be for Discover Cars to email the process you need to follow when you arrive.
Pros: Very friendly and prompt service, no problems arose because of our flight delay (1 hr)
Cons: We had to pay balance in cash, they wouldn’t accept any credit card. We had to use an ATM because we hadn’t expected to pay that way. This cost us additional charges from the bank.
Cons: All the above. The car was so damaged and had every light on and the brakes barely worked. Rude staff
Pros: Car was great condition and very good value.
Cons: Car was outsourced to another hire company. Car was an alternative to Car originally reserved. No one arrived to collect Car- so had to leave vehicle unsecured as instructed over the phone.
Pros: Much cheaper than any other provider.
Cons: Car a little high on mileage but was reliable enough.
Cons: All of it
Pros: Nothing !
Cons: Very poor customer service just didn't seem to care
Pros: Friendly service. Mike was so nice!
Pros: Good service
Pros: Excellent communication, no issues collecting or bringing the vehicle back
Pros: Very accommodating
Pros: The time it took to go through the paperwork.
Cons: I was expecting a crossover vehicle but it was large enough anyway.
Pros: Great service, great clean car would definitely use again!
Cons: Ticket stated they would be in the arrival hall with my name on a board, they weren’t but when I called they were easily able to direct me to them outside!
Pros: The company not was in the airport We was in the night 1 hower and they not cam just after we call 10 time and wen they came they not bring the car that we pay of rental and not 7 sites and manual not otomtic The was brake all the car whit a lot of problems They not care abut this don’t want to change the car or to do refund
Cons: The company not was in the airport We was in the night 1 hower and they not cam just after we call 10 time and wen they came they not bring the car that we pay of rental and not 7 sites and manual not otomtic The was brake all the car whit a lot of problems They not care abut this don’t want to change the car or to do refund
Cons: Customer support is a joke
Pros: Friendly people when they finally arrived to get us at airport after having to phone them to ask where they were. Went through paperwork clearly
Cons: were not at airport with car. Had to phone them to get them to arrive as no person with card. this took some time to happen. the car had damage to it and one of the brake light bulbs was not working and it kept coming up with a warning that it needed a service and that the bulb was not working. The car lighter port did not work and caused my phone not to charge. The car was given to us with the tank only quarter filled, and the car was very poor on hills. thought it was going to break down.
Cons: The representative was not at the airport on arrival, we waited for quite some time (had no phone reception) a local rang the company for us it took them an hour to turn up then took only the driver to get the car. At drop off we rang to advise the time would be at the airport. Arrived no sign of anyone, after a while phoned them , they said they would chase. In the end we’re told to leave the car in the departure lay by unlocked with the keys under the mat !!!!
Pros: We didn’t take the car
Cons: Rude representative who lost his temper and police had to step in.
Pros: Not v good
Cons: The car had 135 thousand miles on the clock Was very uneconomic regarding fuel There was some damage to the bodywork and bumper The radio didn’t work and needed a code
Cons: My only moan is that we only had 2 bars of petrol when we picked up car,which was rather stressful when driving for the first time in Cyprus knowing we had to find a petrol station as a matter of urgency!
Pros: Easy process from start to finish
Pros: Very good value for money Very friendly staff
Cons: Nothing(!), although others may not like the fact the cars are not brand new.
Cons: Car was scratched and had some small damage
Pros: No deposit taken
Cons: Very old car, in bad cosmetic condition inside and out, smelt inside
Pros: Flexibility and kindness! Thank you Giorgos!!
Pros: the return of the car was very efficient. also, to their credit, when the car broke down, they sent someone right away to try to fix the battery.
Cons: see my general comments. since I did not receive what I reserved and had an overall negative experience, i hold CTT and Discover responsible for this negative experience.
Pros: Paid what I was quoted and no add ons. Good communication and friendly staff.
Cons: Didn’t get the car I ordered, but was given an adequate alternative.
Pros: דמטרי זה שספק לנו את הרכב היה אדם מיוחד מאוד ועזר בהכול איש יקר מאוד
Cons: רכב ישן ומרעיש
Pros: The staff were very polite and willing to help, especially when we had an issue with the car.
Cons: Their hire charges are considerably cheaper than other companies, but the condition of their vehicles are below the standard that you would expect.
Pros: An efficient ordering process, clear and fast. Fast and pleasant service. Available by phone when needed. fast retuen process. Car was in a clean and excellent condition. On the next trip to Paphos we we'll use your service again for sure.
Cons: everything was just wonderful.
Cons: I didn't proceed with this car hire. The reason for that it was the terrible condition of the car!! The tires were so thin that was really unsafe to drive the car. Additionally there was a nail inside the front tire and of course I pointed it to them. Also the interior of the car was so dirty with torn seats!! Nevertheless, the worst of all these was the rude behaviour of the owner and staff!!! We asked them very polite to give us another car, but the answer was: this it it, take it or leave it
Pros: That I know now to never deal with your service again
Pros: All in all a Great service
Pros: They were extremely friendly and helpful - couldn't fault the staff.
Pros: The staff were fantastic, friendly and helpful. They were obviously very busy as a lot of us arrived at once. The cars were all there ready and waiting and we wereon the road in no time. They were clean and tidy, we were helped with changing the seats and giving a full run through of all the lights and switches.
Pros: Not much
Cons: The car should have been in the scrapyard
Cons: Everything, including their threatening demeanour
Pros: The CTT rep was pleasant.
Cons: The tired condition of the vehicle engine and gearbox, subsequently the hire car used more petrol then I would have expected.
Cons: As above
Pros: Quick and easy
Cons: They didn’t wait in airplort by landing as said
Pros: The representative, Mike, was very nice and helpful, although he couldn't help with upgrading the car in the morning after I picked it up and realized it's to old and to small for my needs.
Cons: The car was neglected. It was cheep but I rather pay little bit more and get a well working car.
Pros: is nothing
Cons: You did not give me the vehicle and you also took my down payment that I paid
Pros: Nothing at all
Cons: Provided a smaller car
Pros: The rep was excellent, very friendly and helpful. Really great guy.
Cons: The car was the oldest, worst condition hire car I’ve ever seen. 150k miles on the clock?! Loads of scratches. Very tired interior. Smell of burning every time we went up a hill. It was meant to be a Ford Focus estate. We got a Nissan Tiide (or something like that) that wasn’t big enough to fit our 3 suitcases. I didn’t feel safe driving this car with our young children on board.
Pros: The agent was a very nice chatty gentleman
Cons: The car did not have AUX and the windscreen water was not working
Pros: The car provided at the airport was very old with a lot of dents and pilled paint. Interior of the car has also seen better days.
Cons: The car broke down on 3rd day and was taking in for repairs. We were given a tiny car for 5 people. It took another 7 days to actually get the car that we originally booked.
Pros: Very good dealing with the agents and very helpful.
Cons: Can’t think of one!
Pros: Very personal service, prompt and faultless. Car was very economical and very good value.
Cons: Lacked the peace of mind engendered by major firms, providing a fairly old car with the engine management light on constantly, dodgy front nearside suspension/shock absorber and a radio in Japanese.
Pros: Drop off only
Cons: Despite calling provider to advise possible delays this was ignored. Car smelt of cannabis. Slightly bald tyres, warning error on dash, all safety systems deactivated.
Pros: They were attentive to our needs when the car got a puncture and the battery fob failed
Cons: Very little fuel in the tank
Pros: Mike was efficient and took us to the car, a nice quick straightforward process to get us off and running on our holiday!
Cons: Nothing! All good!
Pros: Amazing price very nice representative.
Pros: Quick drop off and car pick up easy to communicate
Pros: friendly staff
Pros: I rent quite a few cars and I just need a reliable car that is value for money. That's exactly what I got. Quick pick up and drop off.
Pros: Service and price
Cons: Bad windscreen wipers and it was winter time with some storms around!
Pros: Offered the best price for a car rental. Representative met me at the airport and collected the car from the short stay car park and agreed to collect back from the airport on return date. Car was okay but slightly older than similar rental cars I'd had previously. Unfortunately representative failed to meet me when dropping off car but allowed me to leave in the short stay car park. Happy with the service overall.
Cons: Offered the best price for a car rental. Representative met me at the airport and collected the car from the short stay car park and agreed to collect back from the airport on return date. Car was okay but slightly older than similar rental cars I'd had previously. Unfortunately representative failed to meet me when dropping off car but allowed me to leave in the short stay car park. Happy with the service overall.
Pros: Really helpful
Pros: Very efficient
Pros: Excellent friendly local service.
Pros: Excellent customer service
Pros: No fuss
Cons: The car was not of a great standard
Pros: Very easy to deal with from home and once in resort
Cons: Nothing is to much to ask. Brilliant
Pros: good service, fine price
Pros: Nothing. It was a terrible experience.
Cons: CTT car rentals kept us waiting for 30 minutes. We called them 3 times, when they finally turned up they tried to give us a car with no child seat. We had specifically booked a child seat for our son to travel with us. The rep then tried to tell us to just get in the car and put our baby on a booster seat while we travelled to his head office 25 mins in the opposite direction to pick up a car seat. When we explained it wasn't safe he was rude to us. We then used a different company.
Pros: Fast and reliable. Easy to communicate with and spot on with timings.
Cons: 1- they changed the car with another smaller one. 2- the fuel policy on website was from full to empty, however, the agent reject this policy and make it same to same
Pros: Agnes was a nice lady and pleasant to talk to.
Cons: Besides what I already wrote. Demetris(owner) was terrible to deal with. Besides lying to me on multiple occasions. He then called me a liar when I told him what he had lied to me about. I would never recommend anyone do business with this company again. The car was unsafe and the owner is extremely rude and shady.
Cons: The front screen of the car (front glass) was covered with some layer that looked like plastic or something, which made the viewing of the road ahead very uncomfortable.
Pros: Excellent rental company Charming people I recommend them Best in Cyprus
Pros: Fast pick and deliver, no issue with cars condition
Pros: as writen above.
Cons: as writen above.