Alamo at Paphos Airport

Pros: I’ve been using Alamo for months now and always receive exceptional service each time I visit. Paul has assisted me on two occasions now and he’s an asset to Alamo, extremely friendly and polite and very professional.

Pros: Very friendly and helpful staff

Cons: nothing

Pros: Everything was as it should be. The car was clean, the staff was nice and helpful. I recommend Alamo.

Pros: Efficient and friendly esp early am

Cons: Auto car shown on system instead of manual

Pros: I have renewed my rental with Alamo for the 3rd month running now, it’s actually cheaper to do this for me as opposed to leasing or purchasing a vehicle.

Pros: Personal greeting by friendly and efficient staff

Pros: Perfect

Cons: Everything

Pros: Immediate airport pick up. No queue. Super fast collection. No pushy insurance sell. Helpful polite staff. Rapid drop off.

Cons: Top notch. Deffo would use again

Pros: The service, attitude and care

Cons: Had to wait 20m at airport and 25 more at the office due to plenty of customers

Pros: Great guys, great and fast service, very good car

Pros: The staff were very approachable & helpful.

Cons: Wind screen washer water container was EMPTY. Drivers wiper blade in v. poor condition. Because we opened the bonnet, we also found that the engine coolant was on the LOW marker.

Pros: Very friendly staff very helpful

Cons: Did not have any problems with this rental company

Pros: היה ממש שרות טוב ומהיר

Cons: הכוונה למצוא את מקום איסוף היה קצת קשה

Pros: Very nice staff, everything went smooth

Cons: Nothing

Pros: all the aspects were ok

Cons: although the airport shuttle was provided on time it is always easier to pick the car at the airport, but I suspect it woul be more expensive?

Cons: I would like to know conditions of rental while using debit card instead of credit card before choosing an offer

Pros: Alamo staff were very helpful and professional.

Pros: Fast , friendly and great value

Cons: No debit card accepted. For debit cards the deposit amount is huge and unacceptable

Pros: Great all round. Lovely new vehicle, easy short transfer to pick up, dropped back off quickly after short handover of car.

Pros: Staff are wonderful, very friendly and happy to help.

Cons: Cars were in overall terrible condition, it really took me by surprise how run down and unloved their were, it was trully shocking to be given a key to a 6yo car with 130k km mileage.

Pros: Everything was perfect. Very polite people, very nice car.

Pros: Nothing unfortunately

Cons: Car was hit by the hire driver before we even had the car, car bodywork was damaged and no other car offered, very poor

Pros: Everything was very good, fast car pick up, drop off. Good service, responsive and very good employees. Fast deposit return. We recommend this company to others.

Cons: -

Pros: Excellent service from Paul

Pros: Alamo is very professional. The time it took for me to pick up the car was approximately 15 minutes. The car I had reserved had a manual transmission, but when I picked up the car at Alamo, I received an automatic transmission car at no extra cost. Driving with such a car was much easier and safer. When I returned the car, it took me only 5 minutes with the agent to inspect the vehicle. Upon returning to the office, the deposit was promptly refunded to my credit card. you, Alamo.

Pros: Excellent service. Polite and friendly

Cons: Nothing

Pros: Feb 2024 inexpensive off season weekly rental, fast pickup/dropoff, Alamo depot is 5min minibus transfer from airport. Drop the car back there afterwards then fast 5min minibus to Pfafos Airport. Good staff who explain everything clearly (also not pushy). With provider we jointly cheked over the car noting any existing scratches or dents etc before leaving the rental parking & when we returned this + fuel refilled etc re-checkd + get your pre authorised deposit non drawn reciept.

Pros: Błyskawiczny transfer z lotniska do wypożyczalni. Szybkie i sprawne przekazanie auta i jeszcze szybszy zwrot. Kaucja odblokowana zaraz po oddaniu auta.

Pros: specious car in good condition, best value for the price

Cons: car has no carplay and cruise control

Pros: Good quality clean car.

Cons: Needs better signs in the airport to direct to the pick up point

Pros: Clear about the deposit, the risks and the choices.

Pros: Rental agents

Cons: Fear service

Pros: The staff are great. Very professional and helpful. Top marks. The cost was reasonable.

Cons: The directions for the shuttle bus pick up outside the airport were poor. The car I rented was very tired with over 140000km on the clock and some minor problems (i.e. nearside rear passenger door didn't open reliably)

Pros: Staff were very courteous and efficient.

Cons: Nothing.

Pros: Eventually got a reasonable car

Cons: The condition of the first car offered was quite simply the worst i had ever seen. Every panel, including the roof, was badly dented or scratched. In a car park full of quite new cars, they brought out this old black wreck, which had even been partially, but badly re-sprayed. I was staggered that such a poor car was offered to me. I expected much better service from what I thought was a reputable company.

Pros: Low price with full insurance

Pros: price and quickness of providing the car

Cons: car was not totally clean. there was a leftover of chewing gum on the steering wheel

Pros: Very polite and friendly staff , clear explanations

Cons: N/A

Pros: The staff were super friendly. There was a mistake with the booking where I accidentally ordered a manual vs automatic which I originally wanted. Within 5-10 minutes they sorted the issue, providing us an automatic option. Had to pay more but was happy to. Thank you.

Cons: Insurance charges are excessive. Seeing the condition of the car with the scratches, chipped paint etc. it makes me think these charges are charged for the sake of it with actual repairs not taken out on the vehicles to keep them in top condition for future customers. Just think if you are charging such high excess fees and holds, the cars should showcase repairs.

Pros: Nothing

Cons: Car was 10yo with 250,000 km on the clock. I hired the car for 35 days. Very dirty interior. Unable to get refund for unwanted period of child seat rental, I only needed 12 days. Your agent did not believe anything I was saying and asked for proof for "clarification" Never again

Cons: Transfer from airport to rental site was a bit slow. I feel the car I got was a bit of a downgrade from what I expected.

Pros: The overall process was smooth and faultless. The staff at the Paphos office were very nice, interactive and kind

Pros: No issues. Car rental process was straight forward. Drop off and shuttle bus back to the airport was very quick

Cons: I would of liked a newer car as the bone we got had a few dents etc. that I needed to make sure were noted on the paperwork

Pros: fast airport shuttle, clean car

Pros: logical and efficient

Cons: none

Pros: Cheap and easy to view and amend booking

Cons: When we picked up the car, we were told to arrive 3h prior to our departure to drop off the car due to increased security at Paphos airport because of the Israel-Gaza conflict. Our flight was at 0945am so we arranged to get to the rental place for 7am. Nobody was there until 0745am. Luckily we got through security ok but we weren’t impressed that there was no communication about staff being late or misinformed about the arrival time of clients.

Pros: staff superb

Pros: Excellent service,great people.

Cons: Nothing

Pros: My best experience in my life !! Teansfer was great staff was beyond expectstion even when we pay 600 euro in 1-2 euro lol!!

Cons: This service is excellent !!!!!!!

Pros: Gentle people

Cons: Service was perfect, but the car needed more power. Sometimes it was difficult to get up hill because of less power.

Pros: Old, scratched and eeal engine. Really bad quality. Was not an equivalent of the carwe ordered

Pros: Incredibly friendly and welcoming team

Cons: no pick up van as advertised until direct phone call

Pros: Maybe a map in addition to road directions

Cons: Cruise control would be nice in the cheapest car but besides that i have nothing to complain about!

Pros: Very friendly lady in the reception. No waiting time for pick up and dropping.

Pros: Friendly and efficient

Cons: no issues

Pros: Problem with air-conditioned

Pros: Very efficient and friendly service from the staff. Perfect car for our group at a reasonable price.

Pros: The guys in the alamo office where brill. Very informative and great at making sure you have all the info needed. I have rented cars through other companies in paphos but will definitely be using these again as the service was brilliant.

Cons: Nothing, the only thing with the car was the interior looked as though it needed a bit of a clean.

Cons: I was originally asked to get in the boot of the van for the return trip to the airport. Someone then got a car

Pros: Very friendly service The car itself was a class below (Toyota Viz vs Ford Fiesta). The car was quite mature vs about 92,000km on Odometr. The car was stretched all across the upper and lower body. The overall impression is not sarisfactory

Cons: Again. Good service and old, shaky car. There Is a lot of room for improvement.

Cons: I didn't like: Did I received an old car with $130,000 KM on odometer To lift mirror was broken and I was founded when I received the car on the spot, The representative tried to help me but it was a mechanical problem and they told me instead of changing the car that that's what they have. Next time I would not recommend to approach your agency at all cost.

Pros: Speedy and polite. Didn’t try too hard to sell extra insurance

Pros: The staff were excellent

Cons: The car was ford fiesta or similar. Owning the same car i thought i was renting, i know what i could and couldnt get in terms of luggage. The car i got was much much smaller than anticpated, however by the time i was at the aiport to pick my family up, it was too late. It resulted in me having to pay for an additional taxi to get them back to the hotel.

Pros: Complete ease

Cons: Car was dented all round

Pros: Johan!

Cons: The other clerk.

Cons: hi insurance cost

Pros: Kind and welcoming

Cons: The car broke, got smaller car, got charged for another "full insurance" and been told that what i paid was for the booking company not for them

Pros: People at the desk were friendly and helpful

Cons: The car tyres where very worn out

Pros: We rented a car for 2 weeks. The whipping car was in poor condition,smoked, did not meet our order, bad suspention condition.

Cons: Alamo staff resolved the problem and replaced the car. There were no major problems with the second.

Pros: They switched the vehicle quickly for us when we had problems. they handled us with care and attention and kindess. <3

Cons: It was perfect.

Pros: Very easy to collect and drop off!

Pros: Very efficient

Pros: Everything was fast, car clean and rental agents were great

Cons: The air conditioning in the car stoped working after 10 minutes of driving every time. After the rest it worked again for 10 minutes

Pros: Very helpful staff

Cons: Car a little bit tired

Cons: Windscreen wipers were useless. Car ran sluggish, needed a service.

Pros: The representatives were very helpful, in fact, on the return there was only one individual dealing with hires, returns and transfers back to the airport. He was very apologetic and run off his feet. That said he was very assuring and customer facing.

Cons: The quality fo the vehicle was not what i would have expected. defective boot handle to open, rear nearside door lock played up, overall car condition was poor,

Pros: efficient, easy going, on time

Cons: The rented car in our opinion needed servicing prior to renting (brakes need checking and dampers) and, it didn't have a UBS connection for loading phones :-(

Pros: friendly Staff. Quick turnaround,

Cons: Outrageous rental cost, more than 4 times the price paid in Sept.2020 for a shorter rental period. We were told that the vehicle was not good enough for rental and that we should exchange it the next day

Cons: Oldish car, no bluetooth, no other ways to connect phone for music/navigation

Pros: The lady at the reception was very helpful

Pros: Great helpful personnel

Cons: Car could have been in better condition.

Pros: It was value for money

Cons: The service was a little slow busy still efficient