AutoRent Cyprus at Paphos Airport

Pros: Not much. bad service for collection at airport. No obvious signs as to where to wait for shuttle bus

Cons: It was good value for money, but when we were leaving, out flight was at 6:10 am and we should be in rental at 4:00am, but the employee was picking up other group from the airport and came to the office at 4:20 am and before our dropp off he had to manage the group which we picked up on the airport, so we were leaving the office at 4:30. This wasnt organize good. We were waiting there 30’ minutes employee was in hurry with everything.

Pros: Very quick pickup and procedure. I was on the road in no time

Pros: Closeness to the terminal

Cons: Found the agent quite rude and abrupt. Kept us waiting for our return to the terminal to almost make us miss our flight

Pros: Friendly, speed of service and quality of car.

Pros: Use them all the time

Cons: Nothing

Pros: Cheap, friendly, quick

Pros: Cheap and efficient

Cons: Drop off agent was abrupt and said there was not enough fuel in car even though there was more than when we picked up

Pros: Kept the car even if our incoming flight had 3 hours delay. Good english. Good car. Highly recommended.

Pros: Efficient and easy to navigate from airport

Pros: .

Cons: To start the instructions for pick up shuttle outside the terminal is misleading. Eventually we found out they pick up from the nearby petrol station. But have to call first. No instruction to do this. First car was a shambles, unroadworthy, bald tyres and engine management light on. Totally unsafe. We called and they offered a new car but we had to drive back 1hr to swap with it being unroadworthy taking time out of our holiday. New car ok but used our fuel and time to get.

Pros: staff were friendly and helpful. Once we had been taken to their local office, collection of the car was quick with no queuing, although there was only other party requiring a vehicle at the same time

Cons: we waited over half an hour at the pick-up point at the airport to be collected. No-one had mentioned we needed to call AutoRent to let them we were waiting as it wasn't stated in the information we received upon making the booking

Pros: Everything

Cons: Nothing

Pros: Lovely gentleman picked us up was working on his own very busy not his fault it took two hours but totally unacceptable

Pros: Mánager Giorgio is súper nice and effective

Cons: Car Volkswagen UP was 172,000 km but it worked. I called number received at rent , after 5 attempts they answered. If one has an Emergency, this is a problema

Pros: Nothing majorly wrong with the actual company

Cons: The car! It was dreadful and not comparable To the car we actually chose.

Pros: Easy and simple

Cons: Nothing

Pros: Excellent

Cons: Collection time at airport was too long

Pros: Service Oise, Only, Amazing, The where waiting For Me At, the Airport to Take, Me to the Carol, Office, After, Midnight, So, It Way Ahead, The All Back to Pick. Me up Back to Dear, porte When We Left, Cypress, The Way be late, but This Is, the Kind of Service I, Never see in any other country Was the cool part

Cons: Car was way too old

Pros: Shuttle bus was pleasant.

Cons: Check in lady was slightly abrupt.

Pros: They were mostly friendly and helpful

Cons: The car was old and not in the greatest condition

Pros: Great lovely people. Great service. Great cars. Just great all round!

Cons: Nothing not too like!

Pros: Very professional

Cons: Nothing to say

Pros: Friendly

Cons: Booked car not given.

Pros: Friendly, pretty quick pickup and drop off, good price compared to other companies, decent car in good condition

Cons: Not the easiest pickup from the airport, all dashboard instructions in Japanese!

Pros: Staff very nice and efficient

Pros: Tutto perfetto, sono stati veloci e la macchina era in buone condizioni.

Pros: On time .Fast and frindly

Cons: Had to wait 20 minutes for pickup transfer

Pros: Lovely and efficient staff

Cons: Nothing not to like

Cons: At pick up time woman from company was more interested in telling us she was on her own than dealing with us. Later on for some reason they had to exchange our car for another and wanted us to drive the car to them (20 Km away) thus interrupting our holiday. Same woman was rude and antagonistic on the phone re the car exchange. Second car was worse than the first.

Pros: Absolutely nothing to like

Cons: Everything

Pros: We hired two cars they gave us two old, horrible cars a Corolla that shuddered and struggled up small hills and a fabia that didn’t lock.

Cons: They did change the fabia for another one but generally these cars shouldn’t have been in circulation

Pros: Price

Cons: The wait and wrong location for collection

Pros: Friendly helpful polite service

Pros: Good value, know the staff

Cons: Pick up at EKO petrol station

Cons: Air conditioning did not Work properly. It is crucial at Cyprus in July.

Pros: Not much

Cons: See above comments

Pros: Very helpful staff and good quality car

Pros: Really supportive and assisted us in every step of the way.

Pros: Reasonable price

Cons: Car a bit old

Cons: Gave me a car wuth no mot

Pros: The nature of the support provided by staff

Cons: Credit cards that are not issued by a physical bank are not accepted. Mine is from the ÖAMTC.

Pros: Helpful service

Pros: Very polite courteous professional interaction

Pros: Easy

Cons: need to leave the depot as soon as our plane lands, we have no luggage so are waiting in a couple of minutes of landing

Pros: Polska obsługa :) szybkość załatwienia odbioru i zwrotu auta, cena!!!!

Pros: Very friendly and efficient

Pros: None

Cons: Unable to hire the car of my choice

Pros: Absolutely spot on good service

Pros: Quick easy and friendly service.

Cons: Car was poor- over 10 years old, automatic, kept stalling every time you stopped. It got us to where we wanted but was always hard work getting there.

Pros: They were really helpful and gave instructions prior to pickup for the meeting location. Nice and helpful and the experience was smooth. The car was good, all we needed for the trip..

Cons: Nothing

Cons: It was only one person and 5 customers waiting. Also the car was in a very bad shape.

Pros: Car was fine,

Cons: Drop off took a bit longer than anticipated due to a problem with another client and lack of staff when we got the there.

Cons: The first car was in a really bad condition with damage all over it and broke down before we even left the site after a conversation and being blamed for the car breaking down they swapped the car second was not much better all cars seemed old and not in the best condition sometimes you get what you pay for

Pros: Lovely people great car, honest kind service. Great value

Cons: NA

Pros: They were easy to find and communication was brilliant

Cons: The car was not in a great state mechanically, it had 150k km, handbrake would stuck sometimes and the car was struggling up hills. When we picked it the agent was great, helpful and polite. When we were dropping the car off, the agent was rude and tried to charge us for some invisible scratches

Pros: Good communication, excellent price, car was very clean.

Pros: The agents did the best they could but it was a stressful experience trying to time things around other customers pick up and drop off times with only one agent available to do both.

Cons: It wasn't in the terminal as advertised.

Pros: The price

Cons: There was only one poor guy working and there was a large queue when we were waiting to return our car for our flight home. Has to wait 50 minutes.

Pros: So easy to use. fast & friendly.

Pros: Nothing, absolutely terrible.

Cons: Absolutely terrible car rental. First they lied to me by saying they would pick me up in 10 minutes at the airport. They took 45 minutes! And when I complained, the owner got upset and started giving me ridiculous excuses. He came to pick me up with the same car I was going to rent, obviously using the same petrol I would have to refill. They gave me probably the worst car in their fleet. Some many dents and damages that they hardly fit the drawing that you sign initially. Avoid.

Pros: So easy, all communication was clear and helpful. Staff are very friendly.

Cons: We didnt get the exactl car we were hopi g for...not a big deal really.

Pros: The hard working workers kidnes espacially who dropped us.

Pros: Friendly welcoming and efficient staff.

Cons: Need to be clearer with customers where to meet agent at airport. We had to ring company to find out where we were being picked up at airport.

Pros: Texted the day of with a picture of the meeting point. Very easy to add an additional driver. Drop-off of the car was very efficient

Cons: Not based at the airport which is slightly annoying but they take you there and back.

Pros: They were ok

Cons: Ok

Pros: Excellent value for money and the customer service was fantastic!

Cons: The car did not have Apple Maps support this is important for when on holiday.

Pros: price/quality

Pros: ease of use

Cons: would have preferred another car,

Pros: Very accomodating

Cons: Nothing

Cons: The agent was rude for no reason.

Pros: Perfect for a small runaround car and not much more than paying for a return taxi to and from the airport.

Cons: N/A

Pros: Very helpful

Cons: Super efficient

Pros: Everything was easy and agent was super nice

Pros: Alien for money and quick pickup and drop back from airport

Cons: Pickup in garage forecourt near airport was fine except there was no designated point for pickup. Ideally instructions as to exactly where to wait would have been good.

Pros: Efficient friendly staff, quick service and very helpful.

Cons: They tried to double the rental charge by charging extra for a driver aged 75 by saying the driver was over 75! The rental voucher issued by you said that the extra charge would only be applicable for people over 76-i.e 77 onwards. This needs clarification before we book with Discover and Autorent in future.

Pros: Very kind and very friendly

Cons: Good service and fast

Pros: We were able to drop the car back early and were driven straight to the airport.

Cons: No signs or info at the airport, we’re not collected at airport, given phone number didn’t work and had to ask around to find someone who had the right number, took an age to sign and pay for the car, the car was awful and not as described in terms of size and quality, paperwork said fuel tank was full but it had half, car was battered and did not drive well, system was entirely in Japanese and kept speaking Japanese through the stereo.

Pros: always answer the phone

Cons: pick up took some time

Pros: efficient

Cons: old car, poor clutch

Pros: Efficient and friendly

Pros: Fast and friendly.

Cons: car needed new wiper blades.

Pros: All easy quick and simple

Cons: All is fine

Pros: friendly and helpful

Pros: The car had bumps and scratches all over, not one had ever been repaired.

Cons: When i returned the car, she pointed to a random dent and said that I had done it. I do not like being scammed!

Pros: Very quick service

Pros: Easy, simple, efficient

Cons: Nothing

Pros: Especially drop off at Larnaca was really quick.

Cons: Cars are old and high mileage but appear to be well maintained. I would suggest that customers should be very careful to document car with video before driving off as these vehicles have numerous scratches and dents which are highly scrutinised on return. I would recommend getting your own online excess insurance for peace of mind.

Pros: Friendly small business and easy going. Minor issue on fuel level speedily resolved. Really nice guy.

Cons: Nothing

Pros: Car quite new (15 k km), driver in shuttle car is very friendly. Pick up is from gas station at the very end of parking lots. Not advantage or disadvantage - just info which I had to find out myself.. :)

Cons: 1) Ordered Fabia, got Polo with explanation, that polo is bigger. Google says it is not more spacious in cabin..:) 2) south side only. Wasn't a problem for me, bet if anyone's reading this - probably would want to know. 3) paved roads only. "only on asphalt" :) Of course, I understand the reasons, but that makes it nervous even to park a car near sandy beach (if you read google reviews - this company can charge you for cleaning cabin from sand).

Pros: Sorry but nothing to say at the Paphos centre.

Cons: The chap at the Larnaca centre was nice and friendly.

Pros: Will definitely book car again thank you

Cons: It was great experience

Pros: It was first time renting a car abroad and I was a bit nervous how it will be. Unfortunately I also had my first accident with the car and I broke the side mirror. I needed to pay extra 500eur for the damage. After I returned home in 1 or 2 days I got back my car deposit and then I filled the insurance request and got back the damage money.

Cons: The car I got was even better than the previous. Personal was respectful and welcoming. They gave me the documents and everything. Communication was easy.

Cons: there was confusion about whether my age-75-attracted additional costs of insurance. This entailed a lengthy conversation with your office for both myself and the Autorent manager. I was 75 in August 2025, but they tried to say I was therefore in my 76th year and that would cost more!! They eventually agreed that 75 was, indeed 75!!

Cons: Having received a confirmation that the rental price was euros127.79 I had to pay euros 225.30 to take the car.

Cons: Auto Rent Cyprus 1. They didn't come to pick us up from the airport until we called. 2. They tried to say the driver's license was not good. 3. We received a car with damaged wipers (it had rained), the brakes were squeaking. 4. When we returned the car, there was a girl who inspected the car and looked for defects in a rude way. We rent every year in Paphos and will not rent a car from this company.

Pros: Staff were helpful and efficient

Pros: Fast,service.

Cons: Car was poorly maintained.Windscreen wipers awful.Oil service light on.

Pros: Car was modern and clean but had no oil so we had to nag them to fill this up before we left cause for some reason they really didn’t want to fill it up?

Cons: Receptionist was rude, when told we had to pay an extra day for the car as we were 45 minutes early she was grinning in a sarcastic way as obviously I was not happy about it! Their prices were the cheapest but they obviously have ways of getting more money out of you on arrival when you’ve already paid a deposit and have no other option but to proceed with the extra payment which is just not right, never again!!!

Pros: No hassle and was easy to pick up and drop off the car

Pros: Communication: Very good. The WhatsApp messages were clear and helpful, especially in guiding me to the transport pick-up point for the car hire premises. Driver Transporting: Also very good. The driver was friendly and helpful—a genuinely nice chap.

Cons: Rental Agent: Unfortunately, this part of the experience was disappointing. The agent was quite rude and initially refused to accept my Mastercard for the deposit. It took a call to her manager to resolve the issue. As a returning customer, I found the interaction unnecessarily unpleasant, especially in front of other clients. Car Condition: The vehicle itself had issues. It wouldn’t lock at all, and there was a persistent dashboard warning about low tyre. Warning light stuck on the dashboard.

Pros: your staff was very friendly

Cons: the car was very dirty when we arrived to collect but we did arrive at 02:00

Pros: Nothing

Cons: state of car provided, did not run properly when picked up, windscreen wipers had no rubber, engine light on

Pros: They were friendly and efficient

Cons: Felt like cars exhaust was going to fall off

Pros: AutoRent Cyprus provided smooth and professional service — friendly staff, a clean car in excellent condition, and a quick, hassle-free pick-up and drop-off.

Cons: Overall, the service was good, but the pick-up location signage was a bit unclear, and I had to wait a few minutes for the car to be ready

Pros: Helpful and efficient staff

Cons: The car was ok had seen some action, but was ok for a weeks rental

Cons: car condition -

Pros: הרכב שלנו התקלקל ביום השני הרכבים ישנים ולא מטופלים

Cons: לקח לנו שעה לקבל את הרכב בחיים לא יזמין יותר מחברה זו

Pros: Car was clean.

Cons: Pick up was terrible, 10 pm and with three kids and we wait 45 minutes our turn, rental officer take old lady before uss and thats ok but then we thougt we are next but no she takes young couple (spoke same language) over uss allso. Drop off...urgh...rental officer didn't know such a thing "visa/debit" combination card and just say go your bank solve your problem. I teach her how it works and i get My 1000€ deposit back.

Pros: Nothing

Cons: Nothing

Pros: THE PROVIDER DIDN'T GIVE THE CAR

Cons: YOU DIDN'T TELL ME THEY WANT INTERNATIONAL LISENCE

Pros: very quick and efficient, no quibbles, great price

Cons: Car was old and a bit damaged but it was great on fuel!

Pros: Great value, cheap car

Cons: Nothing

Pros: Friendly staff and easy to deal with throughout

Pros: As always they are so helpful, professional and easy to use. We never use anyone else now. We arrived late at night ad nothing was too much trouble. Was asked if I could use a manual for the first night and collect an automatic the next day. Didn’t mind at all as they are always so good and have lovely staff. Thank you auto rent for looking after us.

Pros: Variety of the cars and great service and staff

Pros: Free second driver

Cons: The car was old, 6 years I think with 120000 Km on the clock. The inside of the front screen was filthy.

Cons: Some of the staff were very rude, not happy with the service provided

Pros: Nothing

Cons: We arrived at 2 a.m. with two exhausted babies, but the owner refused to try our credit card and only after an hour of arguing did he test it, and it worked. The same issues happened with the second car, and we were charged an unnecessary extra fee. The child seats we paid for didn’t fit, he refused to help, the cars were dirty, and his attitude was unpleasant and impatient. On the way back to the airport, he drove while using his phone and ignored my request to stop.

Pros: קרוב לשדה תעופה

Cons: אנטישמי, חסר סבלנות. המזגן במכונית לא עבד טוב

Pros: Nothing. Worst car rental ive ever Had. Customer service ZERO. Car condition BAD. Baby seat HORRIBLE and inappropriate

Cons: We arrived at the airport and had to call the rental as we had no idea where to go because we received no information. Then they told us to walk and wait at a petrol station outside the airport which was super annoying as we were with a baby. The car they gave us was smaller than the small category of cars it was in SO bad condition. In addition I rented a baby chair for babies between 0-12montgs and they gave me one for a toddler in terrible condition, i didn’t even use it and paid for it

Pros: We didn't had the car, auto rent cancelled us at the place, I sent you an e mail but you didn't answer until now. Very disappointed!

Pros: Quick

Cons: Nothing

Pros: quick, responsive, great customer service.

Pros: The fuel policy should have been full to full but the vehicle was provided with 4/8 full. Fuel gauges are not accurate. We returned the vehicle with over 3/4 full. Who Benefits from the additional Fuel? If the full to full policy was followed this would not have been an issue.

Cons: The car was rented out in an unroadworthy condition. Apart from an illegal tyre, split wiper blade, Yellowed plastic headlamps restricting light in unlit Cyprus motorways, Engine hesitating when driving, temperamental and hesitating engine with lack of power, temperamental boot lock, steering and suspension issues. I am also a Certified Automotive Engineer and a Member of the Institute of the Motor Industry and in 50 years of renting vehicles this is the worst example rented so far

Pros: No fuss clear instructions

Cons: N/a

Pros: I didn't like absolutely everything. First of all, because I got a very poor car, the low beam of the car didn't work, I had to drive with high beam in the dark. The gears were very difficult to shift. The car is old, unsafe, not at all what I expected.

Cons: only that after returning the car - we were taken to the airport

Pros: Free second driver added

Cons: Dirty damaged care, picked up in the dark and when i contacted the team i had no reply

Pros: Value for money, Air conditioning of car was amazing

Cons: Car was not the one I've ordered (Daihatsu instead of Volkswagen

Pros: Nice people, easy pick up and drop of

Cons: That sand wasn’t allowed in the car was a bit strange, but everything else was good.

Pros: Easy to find, nice and simple pick up procedure, good and reliable car, and no issues when we returned the car. Very happy.

Pros: Collection agent charming and very helpful, likewise at drop off

Cons: agent doing paperwork more than grumpy and not user friendly, just gave a list of dont's in poor english

Pros: Quick and easy in getting the car and on check out.

Cons: The instructions given on where to meet the company for the car pick up weren’t correct so we had to call them. However they quickly provided accurate instructions and they picked us up then within 5 mins.

Pros: Agent was very helpful and was working extremely hard

Cons: Car was very old and things didn’t work! Broken switch on radio. USB didn’t work so unable to charge phone. No clarity as to what to do on arrival at the airport I had to ask 3 different people before being directed out of terminal. Finally had to ring them in desperation- waited almost 30 mins to actually be picked up from Airport. Coming back even worse! Waited approx 45 mins to be taken back to the airport

Pros: It was a very good communication at all stages: pick up, drop off, explaining and giving guidance, providing the car according pur requirements!

Cons: Nothing to mention

Pros: Relatively easy.

Cons: Car horn failed during the hire, this was dangerous due to not being able to give a warning when necessary. Constant rumble from either a worn wheel bearing or worn drive shaft.

Pros: Staff very friendly

Cons: It took over 60 minutes for shuttle pick up to arrive, although we had completed online check in prior to pick up (website not great), the additional free driver had to complete lots of forms so collection took another 20 minutes. The fuel contract was full-to-full but the fuel tank was less than half full. Take photos of mileage and fuel gauges for return!

Pros: Very easy and freindly

Pros: Phoned just after we landed to confirm pickup, we were at the office and had the car within 30 minutes of landing, drop off was super easy, they checked the car, and we were on our way to the airport in no time. Make sure to take photos of the fuel and around the car as soon as possible as they did double check fuel levels. Overall a great experience highly recommended.

Cons: Nothing

Pros: La Dame à l'accueil de l'agence Autorent aeroport Paphod est formidable et très professionnelle. 👍👍

Cons: Tout est bien

Cons: No car seat - had full refund. Would never use or recommend

Pros: Very competitive price, good drop off service.

Cons: Waiting for shuttle at pick up too long.

Pros: Nothing didn’t take car in end the electric key didn’t work, told me they had car seats for my kids as requested there was 1 car seat between 2 kids and only had one strap on seat so couldn’t use anyway

Cons: Everything

Pros: Paperwork was quick on collection.

Cons: Old car not in great condition. Dropped off the car with no issues raised, the next day receive an email informing I was being charged a 60 euro cleaning fee for some sand in the footwell and watermarks which were already on the seats.

Pros: They gave to me an upgraded car and I my family was comfortable.

Cons: I went to company an hour before pick up my car because I didn’t want to be late and to prepare the contract… they told me that is very early and I wouldn’t be late… I went again on pick up time and I got the car 20 minutes later

Pros: Drop off was efficient

Cons: The agent tried to extort €60 extra saying as my birthday was in April I was not 75 but over 75,I explained my dog was on the contract,he walked away and said go through the contract and come and see me when you have sorted it but you cannot have the car unless you pay the extra.After sifting through the contract I was able to show the excess senior driver charge did not apply until you reach 76 ,he reluctantly accepted this and no apology gave us a very poor vehicle.

Pros: Helpful staff Easy service

Pros: Nothing especially

Cons: Service received. Agent on desk. Condition of car, key was faulty.

Pros: Nothing !

Cons: The pick up instructions were pathetic and inadequate . It took over 40 mins to get picked up . Lady at checkin overworked and miserable

Pros: I got my €800 back I hope, haven’t been to the bank to check yet. Then we were taken to the airport.

Cons: I was sent a message from Autorent, while I was on the plane. It came through the next day. It took over a hour and a half to find them and get the car. The car was half full and they said it was nearly full. Both front tyres were illegal, windscreen was damaged in line of view. Wiper blade (driver side) had been damaged for a while, that’s why the screen was damaged. It rained on Friday 30-4-25, and I could not use the car; as visibility was compromised. Plus I was charged more than I should

Pros: Instructions were very clear and the whattsapp messaging service was very helpful

Cons: The car was quite old and bigger than the one booked

Pros: Would highly recommend, great staff, very friendly and easy to use.

Pros: The service in Larnaca during drop off was very good.

Cons: The service in Paphos was not good at all. Very late during pick up.

Pros: Easy communication. Pick-up at the airport and all paperwork was quite fast. On the day of departure after the drop-off they took us to the airport.

Pros: Accident damage on both bumpers, marks and scratches all over. Plus the battery went flat

Cons: VERY!!! Dishonest Company. Advertised a new vehicle Nissan Micra and received a 13 year old Nissan March, with accident damage and scratches all over. They get you to sign the paperwork, before giving you the keys. It was late when I collected the vehicle and parked in a dark place, I just wanted to get home and didn’t complain. The car broke down several days later, due to battery. They called someone to change the battery. When I asked to change vehicle, they said they had no other vehicle ava

Pros: Pleasant when meeting, Full discussion on paperwork etc. Straight to the point, And did not try and pest you for other addon's

Cons: Nothing

Pros: The drop off was really easy and we were taken immediately to the airport. We would not have even minded waiting for a while.

Cons: Our booking information stated "The representative will be waiting at the shuttle bus meeting point located outside the departure hall." We had to walk round for some time and ask 2 other rental companies for information. In the end we needed to ring to ask for a pick up. Recommend it states this on the booking information.

Pros: Car was auto and very clean

Pros: Quite friendly

Cons: The collection point was not as stated at the departure area it was in the petrol station across from the terminal and the car was not full of fuel as stated but 5/8 of a tank to be returned the same and the car was not a new model as it had over 108,000kms on the clock and the car was making some weird noises underneath

Pros: Fantastic service all round and excellent value for money. Definitely recommend!!

Pros: Late pick up 1 hour to do booking only one person serving three people waiting plus us

Cons: Car was not cleaned ie others things in glove box car rattled and gears hard to find

Pros: Cost.

Cons: No airport presence and I had difficulty finding anyone who knew anything about Auto Rent.

Pros: All was good..

Cons: Didn't get much info re car or driving locally though. And for some reason they insisted on half to half petrol even though my contract was full to full which is a bit easier to manage on return

Pros: Service was great l, start to finish. Pick pick up from airport and quick drop off back to airport. Paid €1000 deposit on the car, when I returned the car it was checked and the deposit was refunded immediately. No hassle

Cons: We received an old car that had done a lot of milage. Didn’t expect a car that old. However for the price I paid I shouldn’t be too surprised

Pros: Nothing. They are very bad...

Cons: I was disappointed with the service because the car had over 120,000 miles and was in poor condition—with significant damage and a trunk that barely held anything. Additionally, they charged us for full insurance without informing us of the car’s state, and we weren't allowed to use WS.

Pros: Cheap, they also deliver and collect to hotel for 40Euro

Pros: That you could check all your details online before travel which made the collection quicker

Pros: Dirty inside both seats and floor, had not been cleaned, bumper held on by one bolt, battery in key not working

Pros: The local guy very polite and friendly.

Pros: Staff were friendly and helpful. No issues with damage or excess return.

Cons: Car provided was a bit tatty, missing trim, bulb out but worked ok and was fine for the price we paid.

Cons: No instructions where we would be collected from at the airport to transfer us to the car hire premises

Pros: Good communication and ease if pick up

Pros: Everything was great

Pros: everything is fine, I recommend

Pros: Good company!

Cons: Too much time spent picking up. The representative was absent in airport.

Pros: Communication at pick-up

Cons: Without doubt the worst experience I've encountered over 30+ years renting cars. The car itself had many issues including no working interior light and the inability to engage reverse gear at times. I overlooked all these and thought Autorent would give me some goodwill when I returned the car with a mirror missing. Oh no, they stung me with a £150 charge .. complete rip-off!

Pros: Took a lot of running around to find the pick up place for transfer. When we eventually got to car hire place the car was damaged in various places. We asked for a parcel shelf as we were going to store our luggage in the car for some of the trip. We were told that there wasn't one and booking got cancelled. Would ever use again

Pros: Service was good

Cons: Car is very old with almost 170k km

Pros: Ok on collection but no indication where to meet them and had to ring twice to be collected

Cons: On returning there was only one person to return car, provide car and take you to airport!! Accused of scratching car and deposit held, Video I had taken showed scratch already there. On my return to UK money was released the next day.

Cons: You cancelled my Car Hire on the morning. I was due to fly out when I contacted you to ask why you then said I can rebook at three times the cost that I would originally agreed to pay so I was not very happy.

Pros: Dimitri the Rep was very helpful

Pros: Very nice people. Schuttel from and to the airport. Easy paperwork. We had an automatik problem with our rented car, Georgina gave us another car immediately. That worked perfectly all week. By dropping off the car, we got our deposit back. We had a very good experience with AutoRent Cyprus!

Pros: Nice people, especially the first who was welcoming us after we left the airport, fast and professional document’s filling. Very positive attitude to guests, very polite and friendly. Car was clean and it was very important for us, since we really take car about our cars in Poland. Return of the car was also professional and in very friendly atmosphere. The person who was driving us to the airport was as friendly as the first man who we met. 5 stars ;)

Pros: Kind people, explained in details what is expected and what is not allowed.

Pros: Autocar charge me 50 euro for no more 10 litres missing fuel I can prove it the tank on vw up is 35 litres and my was almost full. I return the car like that because they told me the petrol stations around the airport are24/7 nad I checked 3 of them in 4am they all was close. 10 litres full by1.4 are 14 euro not 50

Cons: Autocar charge me 50 euro for no more 10 litres missing fuel I can prove it the tank on vw up is 35 litres and my was almost full. I return the car like that because they told me the petrol stations around the airport are24/7 nad I checked 3 of them in 4am they all was close. 10 litres full by1.4 are 14 euro not 50

Pros: Nothing!

Cons: Only one staff member who is arrogant, rude, inept and shifty.

Pros: Always the same from this company. Polite, speedy. Look after you.

Pros: Good service

Pros: Cheap

Cons: Very old and badly sounding car. Reception staff were grumpy and had arguments with other customers in front of me both on pickup and drop-off. Didn't really feel welcoming.

Pros: Friendly and helpful. Speedy staff.

Cons: shuttle service from airport to car rental place, had to call them to collect us. was a little confused at first what to do.

Pros: It was the best price we could find. We had a small car which was fine for all we needed. They collected us from the airport and the whole process was very easy. Staff were great and friendly.

Pros: Agents were elegant and very nice, service was excellent.

Cons: Agents were elegant and very nice, service was excellent.

Cons: car had cracked wing mirror etc which AutoRent didn't think was even an issue! They also try everything to add on "cleaning" costs which is unreasonable compared with other car providers in Cyprus. Wouldn't use or recommend again as an independent travel agent! Avoid!

Pros: Nothing absolutely terrible service

Cons: When we artived they let us wait for 2.30 hours to give us the car and the car they gave us was demaged. On the second day it didn't start. They took a verly long tome to come and see whats wrong with the car. Then finally they changed the car but still the new car was not in good shape the windows would not go down. We paid for the gps and it did not work. The people at the office were very rude and didn't give us money back for the gps. Don't think about renting a car from autorent.

Pros: Nick and Mandy at the Larnaca office were amazing. Really helpful with sorting us a new car and great with the return process

Cons: We had an issue with the original car that was given to use in Paphos. It was very very old and dated, the car didn’t start so we had to get a newer alternative

Pros: Nothing.

Cons: Everything. Rude people, we paid for a service which we didn’t get.we arrived at 1am to pick up the car at 3.30am was still there as all the cars had some Damage. when talking to them nicely they shout at you. We rented a gps for 70 euro and they gave us one that didn’t work. We told them and they said they dont have another one to replace it. We asked for the money back they didn’t give it back. My advice to anyone who is about to rent a car is to run away as fast as they can from that company.

Pros: Friendly young lad who gave me the car. Shuttle from the airport once I found the place to get shuttled from was good.

Cons: When I came back with a query about the breaks, he drove it and said there was nothing wrong with it and says it was fine. But how he drove it, didn’t represent driving slowly in traffic and then trying to stop.

Pros: Nothing.very bad servis

Cons: They gave me worst car citroen cactus,and when i said that I didnt order this car they said it is same class and they did not have another car with automatic transmission. The gear was scrapped off, so we could not see where is drive or reverse. During the checkout the employee was also very rude.

Pros: Staff and vehicle (Perfect for Pafos)

Cons: No idea where to go after landing. Took a long time to figure out where to go. 1 sign would be ideal or clear instructions on who to call and where to stand.

Pros: Great and helpful staff, very fast and efficient

Pros: Close to airport

Pros: Guy that dropped me back to the airport was friendly and efficient

Cons: Had to reject the first car I was given as it had 2 bald tyres. The next car I was given had a gearbox/clutch that was on its way out, no aircon and broken seatbelts which meant I did not get what was advertised. Have photos of this, please contact me

Pros: Easy to follow, pick up and drop off at airport. Clean car that drove really well.

Cons: N/A

Pros: Poberejo te na letališču in pripeljejo do prostora, kjer prevzameš avto. Enako tudi, ko avto vrneš. Prijazno osebje.

Pros: Everything was smooth and fast.

Cons: You can not buy full coverage directly from Autorent.

Pros: This was my first time with car rentals and i thought they will not scam me.

Cons: They charged my card with almost 400€ without any information after i left cyprus. When i asked about it, they said there were damages on the car after inspection... They give you junk cars and charge you with hidden damages.

Pros: Straight forward car pick up once found rental pick up to location of rental car.

Cons: I found finding the rental pick up van hard to find as I was told to wait at costa and there were 2 of them. Think better signage is needed. There was plenty for europecar enterprise ect. Also we paid for a baby seat which was dearer then child seat and it wasn't appropriate for our young baby

Pros: The car was as I expected for the price paid.

Cons: Just one particular agents attitude.

Pros: Only a few minutes away from the airport. Agents were very efficient all paperwork was finished in minutes. They were very patient and kind even though I got my pin wrong twice.

Cons: It would have been better if they had waited inside the airport building, but it's only my impression.

Pros: Very nice people working there

Cons: I would like more information about the car that I am getting before I rent, such as age of the car

Pros: Ho avuto un problema con una gomma scoppiata su un cordolo, esono stati gentili e solleciti nel sostituirmi l:auto e nelle pratiche

Cons: All'arrivo hanno tardato parecchio a venirmi a prendere in aeroporto

Cons: We had a terrible experience with this rental car agency. First, they gave us a car covered in scratches and extremely dirty. When we returned the car, despite not using it much, they tried to charge us for a scratch that was already there when we picked it up. The staff became rude and unfriendly, but luckily we had a video proving the scratch was there initially. We then had to wait nearly 30 minutes due to an issue with their system, which incorrectly showed that we hadn't paid, even though w

Pros: The staff are so helpful And assist when needed. I was travelling alone and they were brilliant.

Cons: Everything’s. Staff are great

Pros: Very friendly and prompt service after initial confusion where to meet for pick up

Cons: We had rain in Trodos and the windshield wipers were not good..we had to stop..you must check it

Pros: Easy to find at airport friendly staff

Cons: Only 1 member of staff on at night. We was left at the office while he went to pick up other customers from airport

Pros: Friendly and efficient. Good little car and good value for money

Cons: Wasn't too clear where to get picked up from a the airport

Pros: The supplier was under staffed, trying to pick people up at the airport and do all the paperwork. One person trying to deal with four customers. He was rushing. He didn’t want us to check the vehicle condition , because someone else wanted picking up at the airports. He got angry and threatened to make us wait while he went and picked someone up. Card machine printer fouled up and he couldn’t sort it.

Cons: Car had squeaking rear shock absorbers and engine management light kept coming on and vehicle was in limp mode at times

Pros: Nothing

Cons: AWFUL EXPERIENCE. WAITED AND WAITED AT THE AIRPORT. NO ANSWER ON THE PHONE. EVENTUALLY A GUY TURNED UP APOLOGIZING. we were taken in a van to the car park to pick up the car. I took one look at it and said on no way am I driving that! Complete rubbish. Old. Tired. Dirty. we got taken back to the airport and I had to pay more than double the price to hire one from Avis because we hadn't booked it in advance! Never again.

Pros: Прием и сдача машины прошли быстро.

Cons: Техническое состояние автомобиля оставляет желать лучшего. Что-то иногда постукивало в подвеске и в рулевых рейках на крайних углах поворота.

Pros: I liked a lot of things including; cash payment, cleanliness, convenient, economical, friendly and helpful staff!

Cons: N/A

Pros: The shuttle bus arrived at the airport immediately. The guy at rental desk at the time of drop off (29.4.2024 at 8pm) was extremely nice and had fun with my sons. It was a good end to the holiday.

Cons: The woman at rental desk at the time of pick up was not very helpful and it was not a good start to the holiday. That car needs service.

Pros: Could’nt recommend them enough. Excellent customer service and staff fantastic

Pros: It was friendly, efficient & cheap

Cons: The restrictions about Adonis Bath

Pros: Price was cheapest but get what you pay for

Cons: Car was old, battered and dirty. Headlight out so had to change to a different car which had no screen wash in it.

Cons: 2012 car, old and battered. Not much power in the engine. Not what we’d asked for.

Pros: Easy to reach, very exact service, fare price, car in very good condition. No remarks, definitely will recommend to my friends.

Cons: No remarks.