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Aercar at Paphos Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Not a lot
Cons: Everything
Pros: The vehicles provided were SUVs, even though sedans had been ordered. The vehicles supplied were well-suited to our needs.
Cons: We rented three vehicles. For two of them, a hold was placed on the credit card for the insurance excess without an actual charge; however, for the third vehicle, the driver's card was actually charged, and a refund was issued upon the vehicle's return. It seems to me that this shouldn't have happened. I didn't appreciate the aggressive attempt to sell zero-deductible coverage by claiming—though I don't know if there was any basis for it—that the insurance extension we purchased on the dealer's
Pros: Told me everything l needed to know clearly, and in a friendly manner
Cons: Can fault the service l was given, very professional, and look forward to dealing with again soon.
Pros: They were straightforward and no nonsense - I got the impression the staff were about providing a good straightforward service as opposed to maximising income.
Cons: Thought it was all ok
Pros: Very quick hand over and return
Cons: Would have scored higher but the employee who did the handover at the beginning was incredibly off-hand and curt. He at least said hello to me when I returned the vehicle. Some customer care training is in order here
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