Viaggiare at Warsaw Airport

Pros: Friendly and helpful staff, well-maintained cars and fantastic value for money ratio

Cons: Everything was fine

Pros: Overall, renting a car from Viaggiare was a good experience. It was definitely a good value, and the car was nice and clean. Thank you.

Cons: A couple of minor hiccups. The tank was 3/4 full, which made it a bit challenging to return the car with the same amount of gasoline. The tank should have been full. A day before the end of the rental, the agent called me, puzzlingly, asking if I could return the car 2-3 hours before the scheduled time. I found that a bit strange and replied that I wasn't planning on it. There was no problem during the checkout, however.

Pros: The car was new and overall good condition but wasn’t very clean

Cons: The company have moved off the airport and it took 40 mins for the pick up to the new site after calling. I can let go this all go for cheaper hire car. What I object too, is for a small stone chip on the front bumper not to be classed as wear and tear. Which is described under their terms and conditions, Instead given a flat bill for an entire bumper respray of 1000z. This company was good but this change of direction will destroyed their reputation.

Pros: Good price

Cons: Car wasn't vacuumed

Pros: Viaggiare is a perfect car rental company!

Cons: Nothing

Pros: Almost all car have rear camera and cruiser control . Compact cars (Pegeaut 2008) have - blind spot detection - obstacles detetector - semi360 cameras

Pros: Initial car had an electrical fault. Replacement took over an hour, and was not cleaned inside (we agreed to accept it in this state to avoid further delays). Otherwise no problems.

Cons: Slow pick up and slow replacement when car was faulty

Pros: Acceptable price

Pros: Almost killed me by giving me a car with summer tyres.got help after 24 hours waiting at remote gas station in Poland in - 5 degrees

Pros: Quick and easy rental process. Very helpful and professional agents.

Cons: The distance I and my family had to walk from the airport to the parking lot where the car was parked.

Pros: I got a good price. Car had winter tires. Car was pretty new (just 20k mileage) and well equipped. Salespeople were nice and friendly, and surprisingly picking up phone calls.

Cons: Car had a check engine light. I thought it's only about tire pressure but it was something about lighting. I cannot fix their cars except for crucial safety aspects that I can fix myself without going to the repair shop. Onboard computer was in Italian although I rented it out in Poland (Polish or at least English would be nice)

Pros: Price To Money All cars excelt Fiat500 have back camera for parking .

Cons: Again car was full only 22/45 Parking spoty has no flag

Pros: Definitely site to be.

Pros: Friendly service, car in excellent condition

Cons: Pick up transaction long, location of the parking lot inconvenient and pretty far

Pros: good value for money, no problem with picking up and returning the car

Cons: not clear directions on how to get to parking in Warsaw

Pros: Everything was great until I came back and rental company put a bill on me for1560 plln on my credit card.Really upset about it.

Cons: Definitely not going to rent from this company again.I like discovercar I will do business again.Had better experience previously

Cons: There should be one location to drop off car and keys. Not to walk across whole airport to drop off keys.

Pros: Agents are really good :-)

Pros: Terminal pick up , good value of the rent -(£17 for 3 days) very expensive insurance (£100 for 3 days) ordered small car and got one, outdoor car park was nice ,

Cons: Very expensive full cover , not easy to find car at the car park , (need more signs) to get out of the car park you need to drive through the terminal, which has a terrible signs , so for those first time in warsaw - please drive through arrivals car park 1 or 2 , to get out - To return the car you need to drive back one traffic lights towards the city , turn around and take slip road just before terminal- via VIP slip road - but do Not drive out the car park via VIP as they are barriers .

Pros: Friendly service

Pros: I didn't know this company before. They are OK. The counter is seperated from the major rent companies. 2 stairs above. I got.good service from.the representatives. Espicially Damien who was very helpful. The car was good (a Pegeuot 2008 insread of Skoda Kamiq), but wasn't really clean

Pros: the competitive offer and relatively new car

Cons: relocation of rental car parking to a parking farthest away form the terminal

Pros: Not crowded, value for money

Cons: No indication that the return is confirmed.

Pros: Great price and good service

Cons: Very hard to find rental office at the airport, better instructions should have been provided, it's not where most rental companies are located.

Cons: It wasn’t open and didn’t fulfill my needs, had to pay more at another agency

Pros: I received my deposit back very quickly - just next business day the full amount was on my credit card. The car was pretty well equipped despite the fact it was still a B segment vehicle.

Cons: The car was cleaned very well inside, but the car body was a bit dirty (mug visible).

Cons: קיבלתם את מספר הטיסה, היה עיכוב בטיסה והייתם צריכים לדעת את זה. וכשהגעתי הדלפק היה סגור . ולא ענו לטלפון. החמצתי ביקור חשוב בגלל זה.

Pros: easy to find, price was good, easy to drop off.

Cons: cruise control in the car didn't work

Cons: The time it took for the agent to come to the office, when I called them. The way I was told where to find the car The way I was explained about the rental and the questions I had about it

Pros: Great client service, new cars, everything was impeccable.

Cons: Everything was great

Pros: Low level cooling liquid- warning

Pros: Good clean car with a good value for the price. Easy dropping the car.

Cons: Long time of waiting to rent a car. It looks like there was no freon in air conditioning system of the car - and as it was hot outside, whole ride wasn’t comfort because of that.

Cons: Provided servoce was good. Just rented car mehanical condition wasn't perfect. During the brake on high speed, car had the vibrations.

Pros: comme ci-dessus.

Cons: Le seul petit point négatif est l'absence de remise de la voiture au client, qu'il doit faire connaissance lui-même dans un garage assez sombre sans carnet d'entretien.

Pros: easy and clear instruction

Cons: none

Pros: They are a professional company that I use very often when I travel.

Cons: No critism of this particular office. They have to work within the confines of airport provisioning and Warsaw Chopin is one of the worst international airports that I use.

Pros: The car was almostra brand new

Cons: 4o minutes waiting despite calling them twice to check-in and arriving late to my appointment, 15 wait for check out. In both occasions the office was closed.

Pros: Good value for money, no problems with picking and returning the car.

Cons: That they often do not answer your phone and do not answer text messages.

Pros: Just normal renting service. Efficient and just works.

Cons: The parking lot near Warsaw Airport needs a bit clearer guidance to the spot for all the renting car companies parking space. It's easy to get lost in that garage.

Pros: Everything was great

Pros: Very professional and helpful staff.

Cons: Very difficult to find the office for the first time.

Pros: all good

Cons: not too easy to find the place to drop it off. Shoulld have clear signs where to drop off the rental car.

Cons: The staff did not walk thru the car with me to make sure about all condition. Gave me false information about the fuel level, then when I returned it, they charged me wrong charge for "missing fuel" - feels like a scam to me. Important! Must to verify all details and document it prior to leaving the premises.

Pros: Service

Cons: You should also accept Electronic Credid Cards

Pros: Nothing

Cons: Delay on serving Not picking up the phone The car wasn't full with fuel and the indicator didn't show the exact litters . When we returned the car although the indicator was in the same position compared to the day we picked up the car, we have been told that we have to pay fees otherwise we have to bring the car with 4 more litters. How I'm I supposed to know the exact litters if it is not full.

Pros: Professionalism, check in with them was easy

Cons: I had snow chains on booking and were never provided. I noticed it one or two days after I picked up the car. I did not mention anything as they were not necessary at the end.

Pros: Very good customer service. Employee Ms are friendly and flexible

Cons: I returned the car on Sunday. I have no idea their office closed on Sunday. I called many times and emailed many times all with no response. Emails all kicked back to me with unable to deliver. Phone calls no answer and no voice mail set up. I have no choice but drop the key in the drop box.

Cons: The car tyres have not been changed for winter tyres which is not good in Poland.

Pros: ABSOLUTELY NOTHING

Cons: AS DESCRIBED ABOVE. VERY-VERY POOR/ UNACCEPTABLE SERVICES. I had to return the car by 20:00 the latest on Saturday, the 25th of November and they called me around 17:30 to inform me that in half an hour they are lclosing the office and therefore I HAD TO RETURN THE CAR ! ! ! (They didn't care where I was and if I could return the car in half an hour). PICTURES OF THE CAR WITH THE ADVERTISEMENTS, ARE AT YOUR DISPOSAL.

Pros: All aspects of the rental was easy.

Pros: everything was perfect

Pros: I had a terrible experience with this car rental company. They clearly tried to scam me by pressuring me into purchasing additional insurance that was not necessary. I already had coverage through my credit card and airline, but they insisted I needed their ridiculously expensive insurance. To make matters worse, they falsely claimed I needed an international license to rent the car, which is untrue. I walked over to the car rental next door and had no issues whatsoever. The staff at this place

Cons: I had a terrible experience with this car rental company. They clearly tried to scam me by pressuring me into purchasing additional insurance that was not necessary. I already had coverage through my credit card and airline, but they insisted I needed their ridiculously expensive insurance. To make matters worse, they falsely claimed I needed an international license to rent the car, which is untrue. I walked over to the car rental next door and had no issues whatsoever. The staff at this place

Pros: Nice lovely people professional service

Cons: I like everything

Pros: It was fast, no line.

Cons: Very difficult to find where their spots are in the parking garage. I put in like a 1,000 steps on my Watch just trying to find where the car was parked. They don’t give you a map.

Pros: When picking up the car, the agents was very helpful and the service was present and overall good.

Cons: The car was not clean, and after returning the car 8 days after, I received an invoice that the company charge me of cleaning the car. This is my first time experiencing this type of demand and honestly, it was in a good shape considering how I received it.

Pros: They were great!

Pros: Easy, fast, no complains. Perfect client service represented by Damian. It sould be the benchmark for each rental car company!

Pros: good service, nice and fast

Pros: quick and efficient

Pros: Great customer support

Pros: Service was lousy, waited over 1hr for car, car was tiny and not as expected, was a 1.0litre, couldn’t fit 4 adults and 2 bags, a rip off

Cons: Service was shocking, slow, inefficient and they couldn’t care less

Pros: Super friendly

Cons: They accept only credit cards, no debit cards. It was not written when booking the car. Though I paid car rent and insurance in full when booking, they made me pay again 1,5 times more for their "insurance" when paying with the debit card!!!!

Pros: Car was brand new and agents were very friendly.

Pros: Car is new and clean, service was good.

Cons: Rental desk is in departures, was not clearly notified in e-mails or in notification, spent 30 minutes to find the office.

Pros: Very friendly and helpful agent who was responsible for giving me the car.

Cons: The location of the parking was a bit difficult to find at drop off but very helpful agent came out to meet me in the car park

Pros: I got the knowledge to never use them again.

Cons: No one at rental desk at the agreed up on time. Waited at least 30 minutes before anyone showed up and they did not answer the phone. The boy and girl that arrived blamed it on a "business meeting". Used 1.5 hours to rent the car, seemed they did not know what to do. Refused visa as payment, forced us to get extra insurance we did not want. When we got the car it was very dirty, even some garbage left there. 6 hours after we dropped off the car they called and told we did not deliver it.

Cons: Hard to find parking lot I had to pay for dropping off at the wrong parking lot initially

Pros: Great communication

Cons: Nobody at office when I arrived . I changed the car. He told me a price of an extra €100 . Then it was €150. When I had to pay and all the paperwork was done it was £212 ! Which was very unfair and misleading. On checking the car on collection they looked over the bodywork with me. On dropping it off he was looking at the interior / backseats and even shining a torch on the underside of the car. None of this was checked / documented prior , so how would they know if there was any damage ?

Pros: Everything

Cons: N/a

Pros: New car, please note the office is at the airport upstairs. Completely non-problematic rental, after it the inspection was normal, took around 1 minute.

Pros: Clear instructions, good car almost new, working fine.

Cons: There was a light, check tires, I had to go to the gas station and everything was fine, but the sensor was on all the time. Also, it would have been good to have a windshield scraper in the middle of winter.

Pros: Very polite, helpful, respectful and fun:)

Cons: Can’t find anything I didn’t like.