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Surprice at Split Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Straight forward
Pros: Very relaxed and helpfull. They gave us all the time to check the car and we didn't have to worry about small scratches and dents.
Cons: The pick-up location changed and was vague
Pros: I liked how easy the entire process was. Picked up at airport and drop the car off at the airport.
Pros: The document filing and payment was quick.
Cons: It is actually about a half kilometer away from the airport.
Pros: Good car. Great service when dropped of the car
Cons: We waited for the representative for 2 hours after our arrival. We landen at 9am, nobody waiting, provided phone numbers didn't worked. We found on the web the Zagreb station number. After few calls to them we received a call from Split representative. He said that he will meet us in 20 minutes, bu met in 1 hour.. We received our car around 11:30 am. Terrible service on our arrival to Split.
Cons: I arrived to the airport and SurPrice doesn't exist anymore (more than a year ago)! I had to rent a car with a different company and extra price because of the hurry. Discover Cars is not helping with the problem and I'm losing my money.
Pros: Nothing, since they did not offer any service.
Cons: There was no service, so that would be something I did not like.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 65.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
In the event of damages to the car, without providing a police report, CDW and any other additional protection become voided.
The driver is fully responsible for the cost of the repairs for any damage to the mirrors, tires, undercarriage and all mechanical parts of the vehicle. This is not limited to the excess amount.
The following credit cards issued on the main driver's name are accepted: Diners, MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off