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Rhodium at Florence Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nothing. The agent tried to scam me for expensive insurance and while I did not go for it, it made me very anxious about driving until I could reach my credit card company to verify that I did not need the insurance.
Cons: A hard sell on the insurance that scared me into thinking my credit card coverage would not apply. I didn't go for the scam, which would have cost me $400 or more additional. I called my credit card company and verified that I did not need the extra insurance. But I spent the whole vacation worrying that Rhodium / GoldCar would make it nearly impossible for me to recoup my 1,500 Euro deposit if something did happen. No accident occurred so I did not have to find out, but it was very unpleasant.
Pros: The person who provided us with customer service was the best part of my experience here.