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Hertz at Agadir Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: At pick up there were 2 representatives at the desk both chatting/haggling with a customer who didn't have a booking while the rest of us who had pre booked were kept waiting for over 30 mins. It was only when I started getting angry that one of them decided he could server people at the same time
Pros: The car was great and clean. The staff at the counter speak good English tried very much to help, although 75 minutes spent to get the car.
Cons: Although we have booked a specific car, it was not readily available due to some reason (as what the staff told us). However, it was settled a few minutes after that. When dropping off the car, we were asked about the cleaning fee which never came across before! A strange information from the staff mention clean-to-clean concept! We presumed a hidden agenda of the staff (requesting cash money to clean the car). I found that too many fishy things in Morocco, which could be aware of by everyone!
Pros: Competency of personnel when here Good car, well equipped
Cons: (1) lack of information about the need to wash the car before returning it, which led to difficulties upon return (2) GPS was useless (located the car miles away from the road all the time. I will write to Hertz Morocco HQ to request a refund (paid about 40 Euros for a useless device) (3) availability of personnel on the airport parking lot (lots of wait time with nobody around both at pick up and return)
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee of 32.54 EUR per rental applies to drivers under the age of 23.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Senior drivers 80 years of age or older who wish to rent a vehicle must purchase Super Collision Damage Waiver (SCDW).
For vehicles in groups Compact, Intermediate, Premium, Fullsize a driver license issued at least 2 years ago is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
A signed credit card imprint will be taken at the start of all rentals for security reasons. The imprint may be used to cover any additional charges at the end of the rental.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied.
Delivery/Collection service is available only by previous request.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Pick-up & Drop-off