LocationAuto at Agadir Airport

Pros: Price of the car hire. The staff were friendly and helpful.

Cons: We followed the directions for the arrival and when we got outside no representative for the car hire was present. A security guard took us to the bottom of the car park where the car hire staff were stood dealing with other customers. The securith guard then asked for a tip for helping us. Without him we would have. Ee wondering around aimlessly. It took around 45 mins to get the car handed to us as the staff were busy dealing with other customers and we were all stood in the carpark.

Pros: Absolutely nothing, lesson learnt, better to pay couple extra pounds than having the hassle we went through.

Cons: Service was absolutely shocking, two random guys, in their own clothes no identification or uniform to identify them, issue with their card reader not working - no surprise there as they’re in the middle of the car park with no actual signal using their hotspots and asking people to show them their bank balances, getting aggressive when pointed out the card reader kept failing saying no service, several people before us having the same issue, should have never booked with them

Pros: Service is rude not helpful.

Cons: Nothing.

Pros: Friendly service

Cons: There were no problems

Pros: Location auto are cons at Agadir airport. Pretended my credit card wasn’t working so had to pay triple the price inside the airport. Where my card worked absolutely fine

Cons: Don’t book with location auto. Condition of car was terrible as well. Discover card might be alright but first time using this company and they need to get rid of certain car companies.

Pros: This was a disaster.

Cons: The car was significantly damaged and very dirty inside. When we asked for a different car, another man appeared but no car. So we proceeded with the payment but our credit card was not being excepted for an unknown reason. They told us there was a problem with our card and consequently didn't give us the vehicle. They cancelled our rental, after 2 hours of wasted time on our side, 10pm at night, we ended up without a car. We used the same card in the hotel without any issue, we have high credit

Pros: Courtesy

Cons: The gave us the car with an empty tank. We filled it and returned it with more than half a tank. Please see picture attached. We would like to ask for a refund of at least 300 MAD as a voucher.

Pros: Car was nice and was able to drive us through whole trip, it lacked a bit of HP but managed to get us to all places we wanted anyway. I did´t receive my deposit back yet, but I guess it would take some time.

Cons: It is really hard to tell where the rental should take place, we went to parking lot but actually took the vehicle on gas station nearby. Also car return was quite random in the middle of the lot. It would be probably better to have some office so people renting and returning cars won´t be confused

Pros: It appeared to be the cheapest offer goin

Cons: The car was in such bad shape it was life threatening to drive it - one of the tires was underinflated and upon inspection you could see the cords in the tire. The mechanic said we should call the police. Location Autos was not at all interested. We eventually ended up driving all the way back to change the car, for another very clapped out car. Very weak a/c, but of more concern were the wind screen wipers which were completely shot. We are NOT whingey, over-picky drivers. This was shocking

Pros: Nothing to be honest

Cons: Pretty much the whole experience I’ve hired cars all over the world and never had a car in such bad condition

Pros: No issues by returning the car

Cons: We received a car which had a lots of fissures. Apparently the car had more flat tires, so the spare tire as well as the accessoires looked very used. At the pick up we received a fully emptied tank with gasoline (we also could return it empty), but this is not a very fair handeling. Stuff at returning the car could not even say hello.

Pros: The agents were friendly

Cons: Not the car I booked. Was given a beat up car and was promised a replacement which never happened. Had no choice but to keep it since I needed one and that’s all they had.

Pros: Option of buying excess insurance.

Cons: It is relevant to the agent only - we left our navigation holder (he didn't noticed, unfortunately).

Pros: In the airport

Cons: Time to give car and no one present when dropping car off

Pros: The staff were very helpful

Cons: The car….

Pros: Good service, nothing to worry or to complain.

Pros: Friendly staff, easy and quick communication with the staff

Cons: the car broke down, I lost 5 hours when they were trying to repair it.

Pros: He is nice man very helpful

Cons: Nothing

Pros: everything ok

Pros: Everything was good. service not bad . But you need to check papers car ,before pick up

Cons: Still haven’t got the deposit back

Pros: The guy we picked the car up from was very friendly and nice but didn't know much English. All in all the service was good and so was the customer service.

Cons: There was no desk/reception/office, just picked up the car outside the Airport. Timing was very good though, we didn't have to wait around. The car given to us had no working in car charger port so driving around and not being able to charge our phones was not very nice.

Cons: Firstly, the car was in terrible condition when we arrived. It was nothing similar to the car we had organised (10 years older) and was covered in scratches, dents and cracks. After 200km of driving, we lost 5th gear and were told to drive 200 km to the closest branch to swap the car in 4th gear. After arriving, the car was not ready for us and was even worse than the car we swapped it for. There was no aircon (we were about to drive through the desert) which is what we had paid for. tbc