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DiRent at Agadir Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Hard to find representative on the parking at picking up and drop off.
Pros: Excellent car and pick up / drop off was efficient.
Cons: Pick up location at the airport was not as advertised and we had trouble finding the car, which was located at a bay in the car park but nothing was sign-posted so we had to ask several people.
Pros: First of all never ever deal with your company again you never answer the phone, I arrived in my destination waited for some doggy guy to turn up at the airport after 2:38 minutes of waiting then demanded 10,000 dirhams as a deposit which I paid on my card rude and broke. Car from every angle dirty filthy he couldn’t speak a word of English I was told I would get my deposit back on the day of return I have not received a penny back yet I would never recommend you people to anyone there’s much .
Cons: Where’s my security for my deposit that I paid?!! I bet you can’t help with that, the fact it took you 4 days to send me a confirmation of the booking to my email it says a lot how you treat people once you collect your money it’s no longer your problem I’ll avoid dealing with you again 0 out of 10 all the way .
Cons: Car broke down after one day, all the fuel I put in was lost. Took 4 hours to replace. Drop off again a nightmare wanted to charge me because the car was dirty. And worst I am still waiting for my deposit after 5 days, never again!
Pros: Nothing to like about the service
Cons: First of all I could not find the agent once I got to the airport. I had to ask other agents where DiRent is located. I was directed to another car in the parking lot. There was no one to provide the service. I had to call several times. after about 45 of waiting someone showed up. He was not very nice and could not answer my question. I wanted to know how anyone go about find this agent. Also the car was on empty. Luckily I found a gas station close by.
Pros: Omar that served us was a great gentleman. We had to wait but we were early. Did his job swiftly and efficiently.
Cons: The peugeot 208 provided to us was dented all the way round the car. Halfway up including the front and back. It looked as though somebody had a 360 degree crash in it. Omar assured it was safe and the vehicle engine and internal was fine. Upon me not accepting. He advised its the only car he has.
Pros: All good with the rental, pick up and drop. Easy talk with the representative, he still drop me the car around 2am when we arrived, without problems in rental desk in Airport Carpark. Recomend
Pros: They were able to show up early to return the car.
Cons: They didn’t try to charge me for non-existent damage like some company’s do.
Pros: Car did not turn up, excuses after excuses, offered another car then still did not turn up. Still waiting fir a refund
Pros: Quick response to arrange drop off
Cons: Car was not in a roadworthy condition - speedometer not working, ABS warning light on. Very poor condition car that was also very unclean inside.
Pros: I come to dop the car at 17 as scheduled there is no di rent agent to be seen… been trying to call him and his office for 45 minutes… then i decided to take car paper works and keys with me to the Uk as they hold loads of money as deposit… when i texted him stating that he called me back straight away… i cant stand the guy they he was trying to say none of this is his fault and asked me to file a complaint as he is the only one dealing with multiple customers at the same time… lots of none sense
Cons: Agent wasnt on the arrival there is no desk at all, waited 30 minutes to pick up the car then found the rude agent in the car park of the airport، he told me we dont have desk and we dont wait fro the customers in the arrival they have to come to designated area in the car park… nevertheless been told in the voucher to find dirent desk at the arrival. The car is filthy with no fuel at all… the windscreen washer broken never see anything like it windscreen Empty i had to use bottles to 🧼…to
Pros: I'm extremely disappointed!!! I was cheated by You !!! Can you explain me where is my car that I've booked for 2 weeks ???!!! Yesterday I landed in Agadir Airport at 18:30 and for 3 hours I was looking for direct office that was to be open for 24h 7 days a week. Not found!!! The employees of other rental companies told me that I should go on the Parking and so we did, for 3 hours. Meanwhile I was calling the direct office in Casablanca, after one hour of calling some person finally picked up
Cons: I'm extremely disappointed!!! I was cheated by You !!! Can you explain me where is my car that I've booked for 2 weeks ???!!! Yesterday I landed in Agadir Airport at 18:30 and for 3 hours I was looking for direct office that was to be open for 24h 7 days a week. Not found!!! The employees of other rental companies told me that I should go on the Parking and so we did, for 3 hours. Meanwhile I was calling the direct office in Casablanca, after one hour of calling some person finally picked up
Cons: The car was scraped and damaged on the rear drivers side before the pick up, I mentioned that I wasn’t happy and would like to have a different vehicle. The representative insisted it was ok. I told him I didn’t want any issues when returning he told me there would not be any problem. On returning he says I scraped it a little then he agrees it was ok there’s no problem. On returning home two days later they take £364.55 without any reason. I try ringing them but they not answered.
Pros: Great pickup and drop off.
Cons: Car was slightly poor condition
Cons: Almost no service. I hate empty to empty policy. I got car where I could not adjust my seat as a driver. My back hurt really bad.
Pros: Nothing, scummers! No desk at the airport, allthough I booked „in terminal“, no one outside, no one replied at the phone, waring time one hour, the a car that I did not book arrived, completely dirty!!! never seen before! Gibe me your mail adress I send you pictures!!!
Cons: Which service? Ther is NO SERVICE at all in Agadir! No terminal desk, nothing! Not even a contact person! NEVER AGAIN
Pros: DiRent ended up bringing us a smaller car than what we specifically requested. Then said we had to pay the same amount for it. We did not take the car.
Pros: Nothing. He should have been waiting for me at least if there is no booth.
Cons: Déjà l'agent était pas au rendez vous , arrivee au bout de trois quart d'heure apres, surprise la caution pas possible en espèces comme s'était marque comme solution c'est la carte ne fonctionne pas.
Pros: The agent was kind and professional, he explained all what we asked for and about.
Cons: All was good
Pros: Agent named Omar is nice and provide good service. Answer all questions and is very friendly.
Cons: Everything was perfect. Unfortunately I could not add one week in my reservation as my flight has been postponed.
Pros: Mr Omar who served me was a very nice man
Pros: trying to be ripped off for £7000 by your man in Agadir
Cons: the complete lack of responceability you show for this attempted thieft
Pros: Good price but car needed attention
Cons: Overall all good
Pros: DiRent Agadir is full of scam! Guys are rude and unhelpful. They want money from the customers and demand tips non stop!
Cons: DiRent is the worse car rental in Agadir. Guys are rude, liars and unhelpful
Pros: Ayub was great who served us
Cons: The car belonged in the scrap yard very damaged car
Pros: Service was good, nice car, only beter Information about pick-up could be provided
Cons: Service was good, nice car, only beter Information about pick-up could be provided
Pros: Nothing - it was terrible service.
Cons: The agent was late and did not have the car we rented. We needed something with clearance (Duster), and he tried to force us to take a sedan. Only after refusing was he able to get us a Qashqai. The whole process of getting our vehicle took 4.5 hours and wasted an entire afternoon.
Pros: Nette Agenten
Cons: Erst wollten sie uns einen kia piccanto andrehen - obwohl wir Limousinen Klasse bestellt hatten. Erst nach beschweren und langem telefonieren hatten sie es eingesehen und uns eine mini mittelklassewagen zur Verfügung gestellt.
Cons: they didnt give me the car i requested. they gave me a smaller and much older car. also, they gave me automatic when i opted for manual.
Pros: L'état général de la voiture Le contact avec l'agent
Cons: L'agent pas au RDV à l'arrivée et au départ L'état des pneus
Pros: They were more than happy to help out where possible, and gave us a bigger car when we were struggling with what we hired. Great service and were more than happy to help
Cons: Credit Card machine not working, but that wasnt their fault, the network was poor
Cons: The agent could not speak english and was very uncommunicative at drop off. then there was the whole scam of having to clean the car. We didn't know how much extra they charged so took the car to be cleaned then were late to the airport. Then the agent couldn't be found even though i told him where we were on the phone and dropped the car off where he had told us.