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Europcar at Brindisi Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The staff at the pick up / drop off area were helpful and more friendly.
Cons: The Hurd mentality. The company does not think of creating an overall convenient, pleasant experience for the customer. I would like to see more staff available per customer so I don’t have to queue at a high stand. I would prefer to sit and talk to someone either at a desk or comfortable lounge area. I would like the staff at reception to be more professional and friendly. I would like the car to be compact if I have chosen a compact car- not a Fiat Panda!
Pros: Efficient, fast.
Pros: Pickup was great in Brindisi. Easy to find, smooth process, quick representative. The car seat was already at the car waiting for us.
Cons: The drop off was horrible. Finding the location was extremely difficult. The voicemail system said they closed at 8pm but actually closed at 6pm so we were stuck with the car an extra day (& charged for it). No drop-off after hours. Luckily the representative (once we found the place) helped us because we couldn't figure out how to get the car to the place so she walked with us to get it. The representative (female) was amazing but not the location, website, voicemail for drop off.
Cons: We had an argument with Europecar agent because he tried to blame us for already existing car damage
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
In addition to documents mentioned previously, the customer will need the following: driver license with photo. A digital driver's license will not be accepted — you must bring your physical driving license.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 80 % battery charge remaining.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.