Noleggiare at Brindisi Airport

Pros: The staff was not customer friendly. It also took them a long time to service us for the pick up. On top... Before the pick up we received confirmation from the headquarters for a child seat (as ordered online when booking). Upon pick up this was suddenly not certain. Eventually they 'found' a very basic baby chair that we had to install ourselves.

Pros: Nothing

Cons: Immediately sold a fully comprehensive insurance that doubled the rental cost. When I proved I had full cover when the booking was made the rude staff told me to read the small print. This was the agent’s fault not theirs. The agents cover was not what it said it was. Claimed it was not their problem. It is !!! Shouldn’t use that agent. I was told not to use an Italian rental and that is good advice

Pros: Horrible company. They were quite rude and did not rent us a car despite it was prepaid because we did not have credit card. The payment was not refunded either.

Pros: Really good car

Cons: A bit far from the airport. Quite inefficient

Pros: Quick and easy.

Cons: They pushed their insurance coverage package quite hard after I explained I had already bought insurance via discover cars website.

Pros: I originally booked a Golf but was told I'd be given a Punto on arrival, however, I was quickly upgraded to a SUV

Cons: During the online booking it was stated the office was 'in terminal' which makes you think it's in the terminal building. Instead it was a 10 minute walk away

Pros: Good value, great flexibility, easy to find, no issues with car

Cons: Gates through to drop off at Bari airport were incredibly tight - could have easily scratched the car going through the gates. Would also have liked to have known about the excess cover before turning up rather than only hearing from the sales agent.

Pros: Very good service and picking up was done in five minutes.

Cons: .

Pros: Nol we’re great. Knowledgeable and polite staff. Car was good

Cons: Very expensive. They said the xtra cover I had paid for with discover cars didn’t count so I paid €450 extra.

Pros: Cars were in good, clean condition.

Cons: Attempted to charge me false damage. Drew marks with chalk on the vehicle in an attempt to charge additional fees. Thankfully I had my own photos to negate their claims. Very dishonest.

Cons: i dont like that everytime I book a car in italy there are problems related to insurance even if I took full cover

Pros: worthless service

Cons: Rented a car at Noleggeria through booking.com. It takes a while to find the location. The voucher says they are in arrivals hall. It is 500 meters from the arrivals hall in a small office. It was very busy and chaotic. First they try to sell you extra insurance. I did not do this, I had already taken out extra cover via booking.com. After the administrative process, I received the key to the car, after which I was allowed to sort it out myself. Not very customer friendly. No lap around the car,

Pros: Nothing. Horrible company.

Cons: Wrong car that was not even similar to what we requested. Car smelled of smoke. No washer fluid. Poor customer service and speed of service. Inability to understand we returned the car on the same tank level as we received it. And yet we are charged for a full tank. We demand a partial rebate for an entirely sub par and unsatisfactory experience.

Pros: At the desk, they offered a discount to the online price. One of the quickest collection and drop-off interactions I have ever experienced when renting cars!

Cons: The Noleggiare office at Brindisi airport is not in the same building as other car rental companies. It is a slightly longer walk in the other direction when exiting the terminal.

Pros: Nothing. They are rude thieves.

Cons: They are thieves. They charge twice for drop off in different location, even though I paid for that already. Never again!

Pros: Quick

Cons: Car was slightly damaged and the damage not recorded on rental voucher. We had to point this out on pick up. The fuel tank was also 7/8th full, not full.

Pros: Professional and efficient agents. Received the car I expected. Excellent overall service.

Pros: Nothing.

Cons: Pressure to take out further insurance cover.

Pros: Friendly agent.

Cons: High charge for the small damage to one alloy wheel.

Pros: Everything went smoothly and all our questions were answered.

Cons: No negatives

Pros: Nothing. Will not use again

Cons: Service was extremely poor. Poor communication, disorganised and located some distance away from the airport with poor signage

Pros: Friendly and knowledgeable.

Cons: No problems

Pros: Very friendly

Cons: Location of rental desk.... ie not in terminal

Pros: A very easy process to pick up and drop off.

Cons: Slightly off airport.

Cons: They let us waithing for an hour, even the car was there on parking lot

Cons: Baby seat was not clean an in bad condition. They wanted to sell me an extra insurance and told me that full coverage by discover cars is not ok for them.

Pros: Excellent professional and quick

Cons: Office a bit out of the way

Pros: Drop off easy because it was 7 am - I would have preferred an agent so that we could agree the car was returned in same condition

Cons: Dishonest people- just rented a car in Switzerland- total different story!!!

Pros: kindness

Cons: The opel corsa has bad clutch

Pros: great car; helpful agents

Cons: email about where to return rental van was incorrect

Pros: N/A overall appalling

Cons: Everything poor from start to finish

Pros: Ok

Cons: Car was not cleaned

Pros: The staff were kind and helpful

Pros: Nothing, they are cheaters

Cons: Absolutely nothing don’t book!!

Pros: Quick and easy pick up and return

Cons: Car was dusty both outside and inside.

Pros: Spoke English quite well

Cons: They said they would email me the terms and conditions but they didn’t

Pros: Super fast and friendly staff

Cons: Nothing! It was all perfect and the car was brand new!

Pros: Service great, car cleanliness was below average, seats stained, car somewhat dirty, exterior of car was severely dented on one side and had many other scrapes around the exterior but the engine was top notch and the car ran great.

Cons: Service was fine no complaints.

Pros: They ask for 250€ more took on the crédit card, why ?

Cons: Kein Autoradio

Cons: Still reserve on creditcard!!!

Pros: The staff were helpful and the car of a good standard.

Cons: The drop-off location was not in the airport but there was no shuttle due to the time we were returning the car (2:30am). They assured us it was within walking distance but when we mapped it, it was a 25 minute walk. However, the drop off was not at the address provided. After driving around in the middle of the night, we finally found it along the road to the airport. There was no drop box for the key as we were told there would be so we had to leave the key on the tire. Do not recommend.

Pros: No leggier e was great and I would go directly to the company next time instead of using discover Cars

Pros: Generally pretty quick pick up and drop off.

Cons: Trying to sell me more insurance when they could see I already had additional insurance

Cons: Hanno sottolineato che la macchina doveva essere pulitssima dentro offrendo anche per 9.90 euro il servizio. Onestamente non mi era mai successo. Ritengo che un utilizzo normale della vettura dovrebbe essere compreso.

Pros: Good signage at the airport-- easy to find even though not in the terminal. Fair prices.

Cons: Only having one agent to issue and receive vehicles which forced some waiting time. But i understand and would definitely do business again.

Pros: il prezzo che ho trovato prenotando mesi e mesi prima

Cons: code interminabili per ritirare l'auto sotto il solo cocente, nemmeno una tettoia sotto cui ripararsi, 6 famiglie in coda per ritirare l'auto e 1 persona per gestire il tutto, bocciati

Pros: Good value for money

Cons: They require you to wash and clean the car before returning it, otherwise they charge you about 10€. This information was not clear at the moment of the booking.

Pros: Nothing at all

Cons: The staff were rude, unhelpful, stand-offish. The car was very damaged with huge dents and the bumper falling off and it wasn’t listed correct on the damages. They were unwilling to change damages form, give me a different car and had to really put up a fight for a refund.

Pros: Upgraded car

Cons: Tried to sell me

Pros: Awful service. Scammers, will never use them again

Cons: Trying to charge me for damage that was not caused by myself. After reading reviews I realise this is not new for them. Awful service, would not recommend anyone to use them

Pros: We had a good quality car , it was clean and no damages .

Cons: It was an automatic and we were not offered an option, the office is not really in the main car rental building but slightly off site which took a little time to locate . We found the staff very cold and unfriendly, it was as if the job was beneath them and we felt like we were bothering them . No warm Italian welcome .

Pros: Nothing

Cons: The worst experience of a car hire company ever. Never use them again

Pros: Fair price, correct car polite staff.

Cons: Waiting over an hour to collect the car, as only one member of staff, long queue, small stuffy office. 2nd member of staff eventually turned up, over complicated paperwork involving photo copying everything, there must be a better system to use?

Pros: gentilezza puntualità!!