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Enterprise at Dubai Int. Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Car Is in good condition and clean as it should be
Cons: The worst thing that the agent has forced me to write my full credit card number with expiry date and she didn't get enough with the electronic Pre-authorization as all the reputable companies do. In Addition , the Filipino lady agent was nervus and complicating the process and not welcoming at all to travelers who came after long travel to pick a car at late night.
Pros: Nothing I don't recommend
Cons: I don't recommend
Pros: Nothing.
Cons: High credit card hold amount. Couldn't take the car out, had to cancel the order, no refund. Would not recommend and would not use again.
Pros: Got a nice, modern and spacious vehicle
Cons: Appallingly slow pickup, uninterested staff with poor English. At the actual car collection area, complete chaos reigns, no staff at the Alamo/Enterprise desk for ages, then it’s a random, un uniformed staff member with no ID. Very unprofessional and poor.
Pros: Very efficient and friendly
Cons: Everything
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 65 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Australia, Austria, Belgium, Canada, Denmark, Germany, Greece, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Poland, Romania, South Korea, Spain, Sweden, Switzerland, Turkey, United Kingdom, USA.
Driver licenses from the following country(ies): Greece, Japan, South Korea, Turkey will be accepted only if the translation is approved by the Consulate or Embassy.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, flight information.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
It is allowed to add up to 1 additional drivers.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
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