Dubai Int. Airport (DXB), Dubai, United Arab Emirates
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Driver's country of residence is United States of America (USA) and age is 30-65
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DRIVUS at Dubai Int. Airport

Dubai International Airport, 67 Airport Rd, Garhoud, Dubai
00971525800788
Pick-up instructions
Our representative will be ready to meet you at the meet and greet point. For assistance, please contact DRIVUS Car Rental: WhatsApp / Call +971525800788
Drop-off instructions
To drop off your car, please contact DRIVUS Car Rental: WhatsApp / Call +971525800788 Our representative will be available to receive the car at the departure parking.
Business hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Period outside of business hours
Mon:00:00-07:59; 22:01-23:59
Tue:00:00-07:59; 22:01-23:59
Wed:00:00-07:59; 22:01-23:59
Thu:00:00-07:59; 22:01-23:59
Fri:00:00-07:59; 22:01-23:59
Sat:00:00-07:59; 22:01-23:59
Sun:00:00-07:59; 22:01-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Arab Emirates
Kia Optima
June 9, 2024

Pros: Super efficient

Cons: Nothing

United States of America (USA)
Hyundai Kona
June 9, 2024

Pros: Car was delivered and picked at parking

Cons: The delayed in delivering car

United Arab Emirates
Mitsubishi ASX
June 6, 2024

Pros: They are punctual and responsive company, overall process was smooth.

United Kingdom
Haval H6
May 12, 2024

Cons: They have no office at the airport and they came 1.5 hour late to deliver the car.

Romania
Toyota Corolla
May 9, 2024

Pros: Fast customer support on the phone, good overall service.

Cons: Need to be more on time for car pick up/drop off and improve customer support on the ground by explaining the car before pick up.

United Kingdom
JAC Refine S3
April 29, 2024

Pros: Nothink, never going to use them again.

Cons: No pick up or drop off rental desk, absolute chaos, communitacion on Whatsup, a lot of hidding charges, deposit taken immediately from the account. To get the deposit back they charge 120AED, if you return the car dirty cleaning charge of 600 AED. They make you to pay the parking on the pick up 50AED. They also deduct Salikfrom the deposit this just goes on on. DONOT RECOMMEND THIS TO ANYONE.

Switzerland
MG ZS
April 22, 2024

Pros: fantastic almost new car, got cleaned on site

Cons: more clarity about pick up and drop off would have helped to avoid 30 mins wait time when the arrival and departure times were communicated upfront.

United Kingdom
Mitsubishi Xpander
April 12, 2024

Pros: quick service

Cons: car needed to clean

South Africa
Toyota Corolla
April 4, 2024

Pros: Easy to converse with someone over WhatsApp. Car was good condition and spacious enough.

Cons: I really did NOT like the fact that your office hours open so late in morning, and you have a very sneaky / disingenuous charge for drop off at the airport before 8am! 250aed is unreasonable, so I have to drop at your offices and catch a taxi! This is not good at all.

United Arab Emirates
Hyundai Kona
March 29, 2024

Pros: Excellent experience, thank you guys for made my vacation

United Kingdom
Mitsubishi ASX
March 24, 2024

Pros: Clean new car

Cons: Unfriendly staff at pick up. Little rude. Still waiting for my deposit

Singapore
JAC Refine S3
March 22, 2024

Pros: Value for money but you get what you pay for.

Cons: Spent too much time looking for agent. Did not meet us at the terminal. Had to look for agent at the carpark which is difficult to locate. Car had minimum fuel and had to spend time looking for petrol station to refuel. It is also difficult to estimate returning car with same amount of fuel.

United Arab Emirates
Citro?n C3 Aircross
March 21, 2024

Pros: All went perfectly

United Arab Emirates
Kia Optima
March 21, 2024

Pros: The service I received from their staff and the car, it was an upgrade ... Thanks

United Arab Emirates
Hyundai Kona
March 20, 2024

Pros: easy and smoth process

United Arab Emirates
Haval Jolion
March 19, 2024

Pros: Fast service, less talk

United Arab Emirates
Hyundai Creta
March 19, 2024

Pros: Perfect customer service and super clean car

United Arab Emirates
Citro?n C3 Aircross
March 19, 2024

Pros: they have been very helpful and the car given to us was upgraded ... Thanks

United Arab Emirates
MG ZS
March 17, 2024

Pros: Fair prices, new cars and friendly staff

Poland
MG ZS
March 16, 2024

Pros: Najlepsza wyposażalnia w Dubaju

United Arab Emirates
MG ZS
March 16, 2024

Pros: Friendly staff and smooth process

United Kingdom
Mitsubishi ASX
March 14, 2024

Pros: Only had to wait 30-40 mins for pick-up and drop-off.

Cons: Being scammed by the MAX insurance policy.

United Arab Emirates
Mitsubishi ASX
March 13, 2024

Pros: Neat and clean car with very easy pick and drop service, Highly recommended

United Arab Emirates
Mitsubishi ASX
March 13, 2024

Pros: Great cars with very cheap price as compare to the market

United Kingdom
Mitsubishi ASX
March 12, 2024

Pros: Very friendly and quick service.

Cons: Nothing - brilliant experience.

United Arab Emirates
Nissan Sentra
March 8, 2024

Pros: I am very impressed with service of Drivus, with there new cars and fast service, would highly recommend

United Arab Emirates
Toyota Corolla
March 8, 2024

Pros: new cars and staff helpfullness

United Arab Emirates
Kia Rio
March 7, 2024

Pros: Super clean car and professional staff

United Kingdom
Mitsubishi ASX
March 6, 2024

Pros: Pickup and drop off of the vehicle was a shambles.

Cons: Extremely poor communication from the Drivus staff.

Canada
Toyota Corolla
February 28, 2024

Pros: Nothing. It is a scam company. They told me they did not have a car for me upon arrival.

Cons: I liked NOTHING. I hate you and your scam company.

United Arab Emirates
Kia Rio
February 25, 2024

Pros: Excellent from the beginning to the end

United Arab Emirates
Nissan Sentra
February 25, 2024

Pros: Made my life easy

United Arab Emirates
Nissan Sentra
February 25, 2024

Pros: Beautiful experience

United Arab Emirates
Toyota Corolla
February 25, 2024

Pros: Quality services and new car

United Arab Emirates
Kia Rio
February 25, 2024

Pros: Friendly staff

United Arab Emirates
Suzuki Ciaz
February 25, 2024

Pros: Fast pick up and drop off

Saudi Arabia
Hyundai Creta
February 24, 2024

Pros: Good car, upgraded vs the booked one. Friendly team

Cons: Still operating on a manual paperwork (the very old way of renting), asked me to drop off the car at the airport without receiving it (asked me to leave the car with the key inside and leave!). Of course I did not agree, and insisted to have someone receive and sign on the paper. Also, when I received the car, or was not clean from outside since they don't have a covered parking

United Arab Emirates
Nissan Sentra
February 24, 2024

Pros: Brand new car

Taiwan
Mitsubishi Xpander
February 21, 2024

Pros: Nothing.

Cons: If you want to have a smooth trip, doint choose this rental. They came 4 hours late, they bring different 5 seat can while i rented 7 seat car. That was my worse experince in renting car. They brought me a dirty car. Please dont make your trip aweful.

Israel
Nissan Kicks
February 20, 2024

Pros: The kindness of drivus man,

Cons: They give me different car, after 3 days change it to what I want

Denmark
Nissan Kicks
February 20, 2024

Pros: Nothing they told that they will change the Car because of the Applecarplay didnt work i waited everyday and they didnt come and they was late with the Car to they gave it to me 1 day after i had to take a taxi to the hotel because they wasnt at the airport.

Cons: Everything they was late with the Car almosy 2 days late. The cars functions didnt work i called Them and wrote with Them to change the Car.

United Kingdom
Mitsubishi ASX
February 13, 2024

Pros: Competitive Price

Cons: No desk at airport, no clear communications re picking up and dropping off car. Had to wait ages for my car to arrive, in the end settled for an inferior car as I was too tired to wait.

United Kingdom
Mitsubishi ASX
February 9, 2024

Pros: Nothing at all

Cons: Was given wrong car and refused to help I paid for a full SUV and they given me small car and refused to help a really bad company PLEASE AVOID THIS COMPANY

United Arab Emirates
Mazda 3
February 9, 2024

Pros: The service good and complete

Cons: -

United Arab Emirates
Mazda 3
February 4, 2024

Pros: Customer service was excellent. Very helpful staff.

Cons: Nothing.

Saudi Arabia
Mitsubishi ASX
February 2, 2024

Pros: They made me pay full ensurance although i took it from the web site

Saudi Arabia
Toyota Innova
January 29, 2024

Pros: Everything was ok except the fine without any information to avoid in the future no photo no place no details it’s 800 AED without information. ? How

Cons: Just give the driver full information about fine

United Arab Emirates
Toyota Corolla
January 27, 2024

Pros: Very professional service. Thank you

Cons: The fuel reading was not exactly full.

United Arab Emirates
Mazda 3
January 26, 2024

Pros: Quick and efficient

Cons: Bit confusing on drop of location and communication. Could do with a specific drop of zone

United Kingdom
JAC Refine S3
January 21, 2024

Pros: Major issues with this company.....They stole the deposit I have reported them

Cons: Major issues with this company.....They stole the deposit I have reported them

Saudi Arabia
Honda BR-V
January 17, 2024

Pros: every thing was good

Cons: every thing was good

United Arab Emirates
Nissan Sentra
January 14, 2024

Pros: 👍🏻👍🏻

United Arab Emirates
Kia Rio
January 14, 2024

Pros: Easy to deal

United Arab Emirates
JAC J7
January 14, 2024

Pros: Friendly staff

United Arab Emirates
Kia Rio
January 14, 2024

Pros: New and clean cars

Estonia
Mitsubishi ASX
January 11, 2024

Cons: Late at getting the car, poor communication and no terminal desk. TOLD i could not drop the car off before 8am otherwise of someone is there approx 65 euro extra. In the end they allowed me to take photos and lesve the car in the car park but they should offer this first

Ireland
Mitsubishi ASX
January 10, 2024

Cons: Needed car shades but werent there but still was offerred car replacement

Lithuania
Toyota Innova
January 7, 2024

Pros: Nothing

Cons: Total crap!!!

United Arab Emirates
Nissan Sentra
January 5, 2024

Pros: Excellent service

Israel
Toyota Corolla
January 4, 2024

Pros: Easy to book

Cons: Car was clean inside but not very clean outside. Difficulty and need pay extra if delivery car during night. I think should be other options. To avoid this , I left car at 12:00 and just was told to deliver car in parking take photo of position parked and places of keys. No one was at deliver. My question is, why not do this during night, when no one at office??

Saudi Arabia
Hyundai Tucson
January 3, 2024

Pros: Very efficient service.

Poland
Mitsubishi Xpander
January 3, 2024

Pros: nothing

Cons: I explain everything above and repeat here: the process of rental, is not easy... have to contact with company, with driver, no office, have to get all personal details to driver (not safe). also the car is not expected one... I order full size van and got Chevrolet Captiva... that is too small, no space for luggage... this is not DRIVUS car... they rent from another company generally I'm really dissapointed

United Kingdom
JAC J7
January 3, 2024

Pros: Nice car

Cons: have to wait 30 days to get my 325 pound deposit back sucks !!

India
Mitsubishi ASX
January 1, 2024

Pros: Booked full size suv. But they tried to give a compact suv. Hence had to cancell the booking. Please refund the money..

Cons: Booked full size suv. But they tried to give a compact suv. Hence had to cancell the booking. Please refund the money..

United Arab Emirates
Mazda 3
December 31, 2023

Pros: Friendly staff, new car

United Kingdom
JAC Refine S3
December 31, 2023

Pros: Nothing Very Bad Company

Cons: They do not have a desk in terminal i had to wait nearly an hour for the car to arrive with a driver they have charged me a early return fee because there office opens at 8am what are you meant to do when your flight is before 8 in the morning a pure con company from start to finish i had a speeding fine in the vehicle which i couldn't pay on the gov website i asked them to take it out of my security deposit which they said we no we need you to come to our office and pay CASH Stay well Clear

Kuwait
MG ZS
December 30, 2023

Pros: The company blocked 1500 derhems UAE money and still not give back the money

Cons: Not bad

Netherlands
Toyota RAV4
December 25, 2023

Pros: Very neat service

Cons: A long wait for the car to be picked up at the hotel

United Kingdom
Hyundai Creta
December 18, 2023

Pros: Efficeint

Cons: Trouble near the border

United Kingdom
Hyundai Tucson
December 17, 2023

Cons: Poor communication and costumer service skills, won’t use them again

Australia
Ford Galaxy
December 13, 2023

Pros: Nothing. So sorry but I have to be honest.

Cons: I requested to deliver and pick the car to hotel. Car was delivered 1.5 hours late. On pick up day, nightmare of communication was started as they were insisting me to drop the car at airport without out knowing that car was delivered at hotel & was agreed on booking form. Driver who contacted me to pick car was arguing in bad way, without knowing & trying to understand insisting me to drop the car at different location. Later on they were struggling to send someone to pick car due to shortage.

United Kingdom
Mitsubishi ASX
December 7, 2023

Pros: Ease of drop off

Cons: Different car to the model advertised

Canada
Hyundai Tucson
December 6, 2023

Pros: Horrible experience...do not recommend.

Cons: Nothing

Singapore
Hyundai Tucson
December 5, 2023

Pros: Car condition is good

Cons: Nil

Canada
JAC J7
December 1, 2023

Pros: They are easy to find and very accommodating.

Cons: Car was clean and staff was friendly

Saudi Arabia
Toyota Innova
December 1, 2023

Pros: Flexibility in dealing and professionalism of employees

Cons: There is no fixed reception desk at the airport to receive customers

Australia
Mitsubishi ASX
December 1, 2023

Pros: Prompt responses

Cons: Long wait to receive the car. No clear car drop of instructions or assistance. Had to pay parking both at the time of receiving the car and at the time of return which is really unusual.

Saudi Arabia
Ford EcoSport
November 30, 2023

Pros: Good service when i pick up the car

Cons: The car was not clean the conditions of the renting is not clear There were not clear on how to return the car and about the deposit

Belgium
Mitsubishi ASX
November 30, 2023

Cons: the car was not cleaned inside

United Kingdom
Ford EcoSport
November 27, 2023

Pros: WhatsApp communication was OK, but slightly manic and a little disorganised at the end.

Cons: Paying for the parking on arrival. Return of deposit 21 days later! Not good

Egypt
Toyota Fortuner
November 26, 2023

Pros: DriveUS don’t have desk in Dubai airport and i wait them 4 hours and after coming they didn’t want to rent me the car as they didn’t accept my local license.

Saudi Arabia
Mazda 3
November 26, 2023

Pros: Everything was very bad, this is the worst car rental I've had deal with, i sent to the customer service they read the message with no response, i asked them to refund the last two days because my trip was on 23 and my booking till 25 they didnt refund, the car very bad ( damage, noise)

Cons: when i received the car i informed them about my return flight because it was at late night , they said you can return the car anytime you want just send to us or the driver before your flight,and the last day i contact them for return the car they informed if you return it after 11 pm we will charge you 350 , i told them you said no charge before they said gave us any whatsup about this duscussion, really everything was very very bad

Saudi Arabia
Ford Galaxy
November 24, 2023

Cons: Can't imagine service worse than yours

Saudi Arabia
Hyundai Creta
November 23, 2023

Pros: the office is no in the airport.

Cons: لا يوجد مكتب في مطار دبي ولاكن التسليم في المطار في المواقف

Pakistan
MG ZS
November 18, 2023

Pros: Fantastic Customer Support. It has been the best experience I have ever had with car rental companies. Rental Price was good. Car Condition was perfect. Customer Support was equals or superior to big car rental companies. I had to extend my drop off by 2 days. Despite my car was rented to a new customer the manager was very generous to extend the rental by additional 2 days for me despite being sold out on my required dates. Customer support goes a loooong way. I will definitely recommend Drivus

Cons: Nothing

United Arab Emirates
JAC J7
November 18, 2023

Pros: Cars and mohamad rahil

Cons: Nohamd rahil understanding customers needs

United Kingdom
JAC J7
November 18, 2023

Pros: Easy communication, friendly agents, great condition if car and value

United Kingdom
JAC Refine S3
November 17, 2023

Pros: Quick and efficient

India
Nissan Sentra
November 16, 2023

Cons: I have not received security deposit yet.

Lebanon
JAC J7
November 13, 2023

Pros: Got free upgrade to higher car

United States of America (USA)
Mitsubishi ASX
November 10, 2023

Pros: Nothing. This was the WORST. I repeat WORST Car rental company I have ever worked with.

Cons: They provided me 2 broken vehicles and one dirty car. I have to spend an hour on them arguing amongst themselves about what replacement car they were to provide for me knowing 5 hours in advance I was coming back. Then tried to give me a dirty car and said the cleaners left. So I had to constantly tell them I refuse to take a dirty car before they gave me a new car that smell like complete smoke and was still unclean. Embarassed that my partner had to witness such a thing.

United Kingdom
Nissan Sentra
October 30, 2023

Pros: At the time of booking appeared to be good value for money. But on the whole nothing.

Cons: Hidden charges! Did not deliver the car on time. Charged us their parking cost at the airport. Charged us £120 on top for delivery of the car and subsequent collection of the car as the flights fell out of their office hours. Lied about charges. One agent tried to charge more than the other for the out of office hours collection. On the whole a terrible experience. Would never use or recommend.

Saudi Arabia
Suzuki Vitara
October 23, 2023

Pros: Price and Friendliness of the staff

Cons: Time to locate the representative and time to wait for the car.

India
Toyota Camry
October 14, 2023

Pros: Nothing. Horrible experience,

Cons: Car was bad, staff was rude. They didn’t give the car we booked instead gave some Chinese car which had no pick up and stopped few times.

Israel
Mazda 3
October 14, 2023

Pros: I didn't like that they tried to drop old damage that was in the car on me. Fortunately, I took a picture of the vehicle on the day of collection and made a video clip proving the damage. And after checking with the rental company he realized it was before and said everything was fine.

Thailand
Mazda 3
September 24, 2023

Pros: Your staff could not find the parking ticket when we were leaving so are insisting on a 200dir charge which is ridiculous!

Cons: We will be coming monthly to Dubai for business but would never use this company again. Trying to communicate with your “so called” staff was extremely unprofessional

United Kingdom
Hyundai Elantra
August 30, 2023

Pros: Easy to book. Good communication with reps. Easy pick up and drop off.

Cons: The quibble over damage to the car on return, that we had already discussed and photographed at pick-up.

United Kingdom
Toyota Innova
August 27, 2023

Pros: Personal service direct communication via WhatsApp throughout the rental.

Cons: The driver arrived late and car was dirty however they reimbursed me the charge of me taking the car to a car wash.

Ireland
VW Tiguan
August 14, 2023

Pros: Driver was quite late for start of rental!! I had to wait some time

Cons: Great car, very clean

Saudi Arabia
Toyota Corolla
August 11, 2023

Cons: They are not refunded deposit from 14 of July 2023 till now

United Kingdom
VW Tiguan
August 4, 2023

Pros: Ease of renting

Cons: Once landed I had to wait for my phone network to switch over to get hold of drivus, it took me ages to finally get the car, it was frustrating for my kids. I provided flight details however no one was present at the airport.

Saudi Arabia
VW Tiguan
July 16, 2023

Cons: Car cleanliness Way different than than what I chose Waiting time Bad customer service

India
Toyota Corolla
July 12, 2023

Pros: The Car was new and Good

Cons: I didn't get the car which I booked Toyota Corolla.

Israel
Toyota RAV4
July 11, 2023

Pros: The service of dropping the car was excellent

Cons: It was difficult to find the man from the agency in the airport

Saudi Arabia
Toyota RAV4
July 9, 2023

Pros: I like the car (just the car)

Cons: There was a lack of cooperation when I got a violation, as there was an amount on the account of 1,500 riyals .. I told the customer service that you can deduct the amount from the insurance, so his method with me was unprofessional .. Either you pay or there is another deal with you that does not make you happy. When I came to the airport, the car recipient told me that there was an amount that I don't know what it was, but I was surprised. 145 riyals will be deducted from the original amount

United Kingdom
Hyundai Creta
July 8, 2023

Pros: Great service, lovely staff

Cons: Couldn't fault it, was perfect

Denmark
Hyundai Creta
July 8, 2023

Pros: IT was so bad!!!!!

Cons: Drivus is really bad. They made us pay a deposit and we will never get that money back. They also claimed it was not insured and they charges extra to drop off the car in the air port because it was outsider their opening hours. They did not answar our email and the car ended up coating twice as much as we signded up for...!!!!!

Saudi Arabia
Nissan Altima
July 6, 2023

Cons: There is no desk or agency for your car in the airport I spent about an hour waiting to get the car

United States of America (USA)
Toyota Innova
July 4, 2023

Pros: Comfort

Cons: Delay in car pick up. Car was not in the airport. Car agent came to pick us up to the vehicle location

Saudi Arabia
Mazda CX-5
July 1, 2023

Pros: Car clean

Cons: Didn’t inform that i have to pay deposit till i meet the representative and i was surprised to pay 1500 or refuse to deliver the car, and i booked Mazda c5 but i got MG5

Israel
Honda BR-V
June 30, 2023

Pros: I was very happy A good service very reliable company.

United Kingdom
Mitsubishi ASX
June 22, 2023

Pros: They replied via WhatsApp quickly.

Cons: 3 different people from Drivus messaged me when I got to the airport to collect my car, I didn't know who to contact. There wasn't a designated meet stop, I had to walk around looking for the rep. They don't have a uniform or carry a sign. My car wasn't ready so I had to wait for it to arrive. They tried to sell me extra insurance claiming the one I got from Discover cars wasn't enough. They told me that I was early by a day, trying to claim I only had the car for 6 days.

United Kingdom
VW Tiguan
June 16, 2023

Pros: The team dropped the car at my hotel saving me time.

Saudi Arabia
Nissan Altima
June 13, 2023

Pros: .

Cons: I paid twice and it was deducted from the account and until now I have not refunded it .. Also, I paid the insurance twice

Romania
Toyota Corolla
May 24, 2023

Pros: Prompt response. Very good comunication, they cand find a solution for anything.

Cons: None

United States of America (USA)
JAC J7
May 18, 2023

Cons: There's nothing good about the service. They don't have office at the airport. You have to call and wait for a long time before someone Contact you to get your car and this is the 1st time for me when I rent a car from DXB airport. I have to pay the parking ticke for there car. The smell was very bad inside the car and the costumer service It's very bad I will never rent from this company again. Not recommend to no one.

France
Hyundai Creta
May 2, 2023

Pros: Price/ Quality of the car/ Reactivity of drivus

Cons: No agency at the airport. Very long waiting time

Saudi Arabia
Toyota Camry
May 2, 2023

Pros: They have excellent customer service received me immediately after finishing passport and customs. Highly recommended

Cons: Almost all

Denmark
Suzuki Vitara
April 29, 2023

Pros: There is no service

Cons: Communication, car type

Israel
Mitsubishi ASX
April 28, 2023

Pros: Clean components, good mechanical condition

Saudi Arabia
Mitsubishi ASX
April 27, 2023

Cons: The baby car seat was nit ready and I received it 2 days after my trip

Kuwait
JAC Refine S3
April 27, 2023

Pros: The man who picked up the car left us He waiting for us only 15 minutes then he said if you want the car you need to come to my place And his attitude very bad

Cons: The driver must consider the time that we may late to pick up our luggage Also when we return the car we tried many times to call the agent and the driver to tell them that we returned the car They saw the message but no body replied

United Kingdom
Renault Duster
April 24, 2023

Cons: Required to call a WhatsApp number and then to get messages to say WhatsApp call don’t work

Israel
Toyota Corolla
April 22, 2023

Pros: great price clean car

Cons: lack of rental desk in dubai airport.

United States of America (USA)
Mazda 3
April 21, 2023

Pros: pickup and drop off was smooth

Cons: was not refunded as agreed when car had to be returned early

Israel
MG ZS
April 11, 2023

Pros: clean

Cons: android auto dosent work had to pay parking because the driver waited there

Israel
Honda BR-V
April 10, 2023

Pros: Very kind and easy to communicate

United Kingdom
Nissan Sentra
April 10, 2023

Pros: What's app messages

Canada
Mitsubishi ASX
April 9, 2023

Pros: Reasonable price

Cons: Model of car selected not available, tried to tell us full coverage (which we paid for!) was not included.

Israel
Mitsubishi ASX
April 9, 2023

Pros: היה פשוט לעשות את העיסקה והכי חשוב השירות

Cons: העניין שלא עדכנו אותי שאחרי 22:00 גובים אקסטרה כסף 240 שקל זה ממש המון ולא הוגן בכלל

United States of America (USA)
Nissan Altima
April 6, 2023

Pros: Online portal was easy.

Cons: Was good till the moment I returned. As I had a tks it has been so difficult to get a response from them, so I could pay the ticket. A code is required, so I could pay it online.

Hungary
Mazda 3
April 4, 2023

Pros: The car was superb, new and clean, great value for money. They were always available at whatsapp, and answered all of our questions.

Cons: We've waited almost an hour for our car at the airport.

United Kingdom
Mitsubishi ASX
March 18, 2023

Pros: They should give better cars.

Cons: The car was not clean inside and had dents etc.

Saudi Arabia
Honda BR-V
March 12, 2023

Pros: The pickup process was terrible.

Saudi Arabia
Mitsubishi Xpander
March 11, 2023

Pros: The agent brought me a small car when I requested a 7 seater car and left me and my family with no choice.

Cons: The agent brought me a small car when I requested a 7 seater car and left me and my family with no choice.

United States of America (USA)
Toyota Innova
February 26, 2023

Pros: None

Cons: I had asked for a Innova sized car. Instead I got a smaller 7 seater. The central electronic console on the car did not work because of which there was no backup camera, no music etc. They promised a replacement within 12 hours. They never contacted me again for the replacement. Once they take your money, you are on your own.

Israel
Hyundai Creta
February 22, 2023

Pros: efficient even without an office, all seemed straightforward, still to see if my deposit is returned

Cons: car condition and cleanliness

Israel
Mitsubishi ASX
February 20, 2023

Pros: לא מסרו לי את הרכב

Cons: לא אהבתי

Kuwait
Hyundai Creta
February 12, 2023

Pros: Very bad service and servers, it was a bad experience. very rude servers. Bad timing. Not a practical late On On booking picking up the car picking up the car. Also late and dropping off the car. Also, late in dropping off the car. They hang up the phone on me so many time. They hang up the phone on me so many time.

Cons: Nothing it was a very bad experience. They’re late on picking up the car and dropping off the card. Not to practical at all. Bad servers and rude. Not practical at all. Bad servers and rude. disrespectful.

United Kingdom
Suzuki Vitara
February 9, 2023

Pros: Very responsive in communication

Canada
Suzuki Vitara
January 16, 2023

Pros: Sales representative work ethic

Cons: Drop off procedure and hidden charges

United Arab Emirates
Mitsubishi ASX
January 14, 2023

Pros: all perfect

Cons: nothing bad

Finland
Toyota Corolla
January 10, 2023

Pros: The drop-off was easy and efficient.

Cons: Meet and Greet did not happen. They didn't follow the provided flight number. It took a few calls and almost 2 hours until they met us. Around midnight, we got an old car with broken parts and a missing safety belt in the back. The car did not start the next day because key battery went low. After calls again, they brought a newer car to the hotel. The car had zero petrol indicator, so I sent it back to get a refill. They basically ruined one day of our holiday. The rest of the days were OK.

United Arab Emirates
Toyota Corolla
January 9, 2023

Cons: Car had strong cigarette odor

Russian Federation
Toyota Camry
January 7, 2023

Pros: Nobody

Cons: I booked a Toyota Camry, but the company gave me a small Chinese car mg5 with a small engine. I consider this a violation, since they should provide a similar class of car. It smelled strongly of cigarettes. I had to wait a long time and look for an нagent in the parking lot.

Paraguay
Mitsubishi ASX
January 7, 2023

Pros: That was easily the worst experience with a rental car company ever. The representative was rude and very unprofessional. This is a very bad rental company.

Cons: Absolutely nothing

United Arab Emirates
MG ZS
January 5, 2023

Cons: Rude personnel, not helpful, asked to pay for extra insurance when I took the full cover from the website booking! Dirty car from the inside, late to pick up the car

Israel
Ford EcoSport
January 5, 2023

Pros: I dont get the car the let because the want more mouny from 10 pm. So the let to get more mouny

Cons: Nathing

United Kingdom
Mazda 3
January 2, 2023

Pros: Very easy to drop off car as I was told to leave the keys in the vehicle

Cons: The fuel level in the car was below the reserve, I had to find a petrol station ASAP to avoid being stuck in the middle of the road.

United Kingdom
Mitsubishi ASX
January 1, 2023

Pros: Driver waiting on airport

Cons: Driver did not meet us on airport

Canada
Mitsubishi Xpander
December 30, 2022

Cons: Picking up and dropping off of vehicle and having to pay for parking at the airport.

Israel
Hyundai Creta
December 27, 2022

Pros: i ordered a hyundai and got m.g without fuel i paid40 a.d for an apartment with parking i will poston facbook

Cons: i ordered a hyundai and got m.g without fuel i paid40 a.d for an apartment with parking i will poston facbook

Hungary
Mazda 3
December 25, 2022

Cons: The car smelled like a pigsty.

Saudi Arabia
Toyota Innova
December 11, 2022

Pros: Easier, Faster, Flexible, friendly..,

Cons: Not available..,

Singapore
Honda BR-V
December 1, 2022

Pros: The car was new with 600km and clean. Definitely no complaints

Cons: There was an issue with the wifi router and representative forgot the charger

Finland
Ford EcoSport
November 28, 2022

Pros: Nothing

Cons: We had to wait for the representative of the rental company for more than an hour when we returned the car. When we got the car, the representative lied to us twice about the navigation device BR, Pasi Tuominen patuominen@luukku.com

United Kingdom
Suzuki Vitara
November 24, 2022

Pros: Nothing. It was appalling

Cons: Everything. Staff attitude, false accounting, attempts to rewrite the booked contract. Never ever deal with these people

Slovakia
Kia Rio
November 21, 2022

Pros: drivus employs arrogant people without any education. they are slimes until they get the money they play what they will do for you. in the end they invent additional fees, they charge for things that are not even in the contract. worst car rental in all of dubai

United Kingdom
Mitsubishi ASX
November 20, 2022

Pros: Friendly and helpful

Kuwait
Mitsubishi ASX
November 14, 2022

Pros: the service are very professional and exceptional. will love to rent car again from DRIVUS

Cons: none

South Africa
Ford EcoSport
November 3, 2022

Pros: Great service, WhatsApp communication initiated by Representative upon landing. Upgraded car.

Cons: The fact that a deposit was taken from my credit card and only to be refunded after 21 days. This may have been in the fine print, however it should be highlighted more prominently when making the booking.

Saudi Arabia
Toyota Camry
October 24, 2022

Pros: I liked nothing and I won't recommend anyone to rent from them.

Cons: 1. The car I booked wasn't available nor a similar one. 2. The car they provided was severely damaged in a previous accident (cranking engine noise, poor paint job, cheap windshield replacement, load street noise, and a list of a lot more issues)

United Arab Emirates
MG ZS
October 17, 2022

Cons: car was delivered 40 minutes late, had to wait after flight with family at the airport. and for drop of the car at the airport similar issue, agent came late tp pick up and i almost lost my flight and had to run at the airport with family to catch the plane. still waiting for response from Drivus on my messages from them as to when will i get the deposit back and bill for salik toll used. zero response from them. i have messages with me and would be happy to share with you.

United Kingdom
Toyota Corolla
September 5, 2022

Pros: Terrible would never use

Israel
Mitsubishi ASX
August 28, 2022

Pros: Nothing be careful not to use this car service DRIVUS!!!

Cons: Nothing , be aware don’t use DRIVUS! They Thief and one big crooks. We order car suv type , with baby seat , We landed in DXB airport , they don’t have front desk in airport , driver was waiting out side ,when car arrived we saw it’s not the car we orders , we order a big suv that should feet 3 big luggage , we got a car that can fit 1 luggage. And without a baby seat!!! Car arrived with empty gas we waited 2.5 hours in 45 degree to get baby seat. They threatened was need to order police.

Saudi Arabia
Hyundai Tucson
August 3, 2022

Cons: The deposit process is taken much time to return it.

Philippines
Renault Duster
July 27, 2022

Pros: it was easy to find

Cons: the smell of the car because as if someone smoked in that car for a long time and it was hard to get rid of the smell. also, i didn't get the car i asked for or anything similar to it

United Arab Emirates
Nissan Micra
June 29, 2022

Pros: friendly staff, brand new car, supper clean, fast respond

United Kingdom
Hyundai Creta
May 31, 2022

Pros: Very polite and professional

Kuwait
Hyundai Tucson
May 10, 2022

Pros: Relatively cheaper than other agents.

Cons: As stated above.

Israel
Hyundai Tucson
May 8, 2022

Pros: The agent waited for me.

Cons: Got another car. Deposit Wasn’t full at pick up

United Arab Emirates
Toyota Corolla
May 3, 2022

Pros: car was delivered very dirty and empty of fuel

Cons: Friendly service

Israel
Hyundai Creta
April 27, 2022

Pros: The car was dirty and without fuel. Plus it's not the car I ordered I'm really disappointed

Hungary
Hyundai Tucson
March 22, 2022

Cons: The whole unfair and cheapy style they are representing..

United Kingdom
Hyundai Creta
February 24, 2022

Cons: Contact details of car company wrong

United Kingdom
Hyundai Creta
October 12, 2021

Pros: Nothing

Cons: Wrong description of car and the cars are old

United Arab Emirates
Hyundai Creta
July 5, 2021

Pros: Very bad organization

Cons: Every thing

Most Popular Car Rental Deals

Dubai Int. Airport
Standard SUV
Mitsubishi ASX or similar
Mitsubishi ASX
  • 5
  • 2
  • 5
  • A/C
  • Auto.
DRIVUS
$21.65 / per day
Dubai Int. Airport
Standard SUV
MG ZS or similar
MG ZS
  • 5
  • 2
  • 5
  • A/C
  • Auto.
DRIVUS
$21.65 / per day
Dubai Int. Airport
Compact SUV
Hyundai Kona or similar
Hyundai Kona
  • 5
  • 3
  • 5
  • A/C
  • Auto.
DRIVUS
$21.65 / per day
Dubai Int. Airport
Compact
MG 5 or similar
MG 5
  • 5
  • 2
  • 5
  • A/C
  • Auto.
DRIVUS
$22.11 / per day
Dubai Int. Airport
Compact
Hyundai Elantra or similar
Hyundai Elantra
  • 5
  • 2
  • 4
  • A/C
  • Auto.
DRIVUS
$22.11 / per day
Dubai Int. Airport
Intermediate Crossover
JAC Refine S3 or similar
JAC Refine S3
  • 5
  • 3
  • 5
  • A/C
  • Auto.
DRIVUS
$22.14 / per day
Dubai Int. Airport
Compact SUV
Nissan Kicks or similar
Nissan Kicks
  • 5
  • 3
  • 5
  • A/C
  • Auto.
DRIVUS
$28.53 / per day
Dubai Int. Airport
Compact SUV
Hyundai Creta or similar
Hyundai Creta
  • 5
  • 2
  • 5
  • A/C
  • Auto.
DRIVUS
$28.53 / per day
Dubai Int. Airport
Intermediate
Citroën C4 or similar
Citroën C4
  • 5
  • 2
  • 4
  • A/C
  • Auto.
DRIVUS
$28.53 / per day
Dubai Int. Airport
Compact SUV
Haval Jolion or similar
Haval Jolion
  • 5
  • 2
  • 5
  • A/C
  • Auto.
DRIVUS
$28.53 / per day
Dubai Int. Airport
Intermediate SUV
Citroën C3 Aircross or similar
Citroën C3 Aircross
  • 5
  • 2
  • 5
  • A/C
  • Auto.
DRIVUS
$28.53 / per day
Dubai Int. Airport
Intermediate Elite SUV
Renault Duster or similar
Renault Duster
  • 5
  • 2
  • 4
  • A/C
  • Auto.
DRIVUS
$28.53 / per day
Dubai Int. Airport
Standard SUV
Hyundai Tucson or similar
Hyundai Tucson
  • 5
  • 3
  • 5
  • A/C
  • Auto.
DRIVUS
$34.86 / per day
Dubai Int. Airport
Intermediate SUV
Kia Sportage or similar
Kia Sportage
  • 5
  • 3
  • 5
  • A/C
  • Auto.
DRIVUS
$34.86 / per day
Dubai Int. Airport
Standard
Kia Optima or similar
Kia Optima
  • 5
  • 2
  • 4
  • A/C
  • Auto.
DRIVUS
$35.71 / per day
Dubai Int. Airport
Intermediate
JAC J7 or similar
JAC J7
  • 5
  • 2
  • 5
  • A/C
  • Auto.
DRIVUS
$35.71 / per day
Dubai Int. Airport
Standard
Chevrolet Malibu or similar
Chevrolet Malibu
  • 5
  • 3
  • 4
  • A/C
  • Man.
DRIVUS
$35.71 / per day
Dubai Int. Airport
Standard
Nissan Altima or similar
Nissan Altima
  • 5
  • 2
  • 4
  • A/C
  • Auto.
DRIVUS
$35.71 / per day
Dubai Int. Airport
Standard SUV
Exeed LX or similar
Exeed LX
  • 5
  • 2
  • 5
  • A/C
  • Auto.
DRIVUS
$37.16 / per day
Dubai Int. Airport
Full-size SUV
Haval H6 or similar
Haval H6
  • 5
  • 3
  • 5
  • A/C
  • Auto.
DRIVUS
$37.16 / per day
Dubai Int. Airport
Oversized Monospace
Mitsubishi Xpander or similar
Mitsubishi Xpander
  • 7
  • 2
  • 5
  • A/C
  • Auto.
DRIVUS
$39.83 / per day
Dubai Int. Airport
Standard Van
Ford Galaxy or similar
Ford Galaxy
  • 7
  • 1
  • 5
  • A/C
  • Auto.
DRIVUS
$39.83 / per day
Dubai Int. Airport
Full-size Van
Citroën SpaceTourer or similar
Citroën SpaceTourer
  • 7
  • 3
  • 4
  • A/C
  • Man.
DRIVUS
$107.63 / per day
The above prices are only approximate and were last updated at 12:09 on 2024-06-17. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Additional driver, Collision Damage Waiver (deductible: ~€ 510.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Personal Accident Insurance, Airport surcharge, VAT (value added tax), Free modifications.
Rate excludes
E-Toll/Sunpass activation fee is 6 AED per cross. The following surcharges may apply: Parking Fee.
Mileage policy
Mileage depends on the rental period.
For rentals of 1–27 days, mileage is unlimited.

For rentals of 28 days or more, mileage is limited to 5000 km per rental.
Mileage is limited, there will be a surcharge for each additional km.
Driver requirements
Minimum rental age is 25 years.
A Young driver fee is not applied.

Maximum rental age is 99 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

GCC (Gulf Cooperation Council) national licences are acceptable if drivers are holding a GCC passport. GCC countries are as follows: Oman, Saudi Arabia, Qatar, Bahrain, Kuwait and the United Arab Emirates. Drivers from other countries must have a valid International Driving Permit plus their own national licence. A national or International Driving Permit alone is not acceptable.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: Cash, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.

Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
It is forbidden to cross country borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Wi-Fi.
Prices for extras are shown on the booking page.

When picking up the vehicle, all drivers must be present and must provide valid documentation.

Additional drivers are allowed free of charge.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  08:00 - 22:00
Tue:  08:00 - 22:00
Wed:  08:00 - 22:00
Thu:  08:00 - 22:00
Fri:  08:00 - 22:00
Sat:  08:00 - 22:00
Sun:  08:00 - 22:00

Top Suppliers at Dubai Int. Airport

Dollar
Very good 8.8 / 280 reviews
+97142244855
Dubai International Airport Terminal 1 (Arrival - Dubai - United Arab Emirates
$19 - $504
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
KTC GULF Rent A Car
KTC GULF Rent A Car
Very good 8.8 / 167 reviews
+971521718977
Building No S2 31 41 A Street, Garhoud Dubai
$28 - $580
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Alamo
Very good 8.7 / 267 reviews
+97142245056
Terminal 3, 67 Airport Rd - Dubai
$18 - $183
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Thrifty
Very good 8.4 / 352 reviews
+97142245404 / +97142245364 / +97142203700
Dubai International Airport, Dubai
$19 - $276
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Hertz
Hertz
Very good 8.2 / 128 reviews
+97180043789 / +97142203013
DUBAI INT'L AP TERM 3
$28 - $150
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Quick Drive
Quick Drive
Good 7.9 / 85 reviews
+971501044863 / +971501066595
Dubai International Airport
$20 - $267
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
National
National
Good 7.9 / 12 reviews
+97142245056
Terminal 1, 67 Airport Rd - Dubai
$20 - $206
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
AddCar
Good 7.8 / 197 reviews
+971506263439
Airport Road D89 Al Garhoud Airport Terminal 1 - Dubai
$24 - $1266
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
GreenMotion
Good 7.8 / 141 reviews
+971564151666
Mövenpick Grand Al Bustan Hotel Dubai.Casablanca St-Garhoud - Dubai
$20 - $46
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59