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DRIVUS at Dubai Int. Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: High quality service… Thanks discover car
Cons: Company is based out of the airport, waiting period for pickup was long, did nit even meet the driver during drop-off, I had to leave the car in the parking bay at the airport with the keys in the car as I would have missed my flight. Furthermore there was a little ash in the car and Drivus is charging me 600AED for a car wash, this exorbitant amount is unacceptable. I will never rent with them again .
Pros: النظافة السريعة، المبلغ بديل السيارة المناسب
Cons: خذ مبلغ تامين ولم أيضا هك علما باني أرسل رسالة واتس لمعرفة كيف كيف تستلم السيارة ولكن لم يتم التضاح لم يكون الوقود كامل
Pros: Drop off was easy and fast
Cons: At the pick up
Pros: Because there was a person who made me hate the car and the moment I rented the car, he frequently sent messages and requests to pay the Salik fee and not the Salik violations, and after a few days he also asked for the Salik payment. This behavior was repeated several times, and in the end he threatened me if I did not pay the violation fee, he would stop the car and disable it. I paid the fine of 400 dirhams,
Cons: and the next day the car stopped working while I was outside Dubai at noon during the intense heat. Because he did not bother to check whether I paid the fine or not. A lazy, disengaged, and impolite person who is not fit to deal with customers at all. He carries mobile number 0522841836 and his name is Nazar.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
For rentals of 1–27 days, mileage is unlimited.
For rentals of 28 days or more, mileage is limited to 5000 km per rental.
Mileage is limited, there will be a surcharge for each additional km.
A Young driver fee is not applied.
Maximum rental age is 99 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
GCC (Gulf Cooperation Council) national licences are acceptable if drivers are holding a GCC passport. GCC countries are as follows: Oman, Saudi Arabia, Qatar, Bahrain, Kuwait and the United Arab Emirates. Drivers from other countries must have a valid International Driving Permit plus their own national licence. A national or International Driving Permit alone is not acceptable.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: Cash, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional drivers are allowed free of charge.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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