Dubai Int. Airport (DXB), Dubai, United Arab Emirates
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Autostrad Rent A Car at Dubai Int. Airport

Dubai International Airport Terminal 1. Arrivals
0097142200544/0097142245040
Pick-up instructions
Rental company located in the Terminal 1 in the Arrivals area after the luggage collection within the main Car Rentals Area. Fast Rent A Car rental desk. (Please note all these facilities are together - Hotels, Currency Exchange & Car Rentals).
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Mitsubishi ASX
April 29, 2022

Pros: Friendly staff, car was as advertised.

Cons: Customer should be informed that the pick up location is in Terminal 1 which is not easy to get to if you're arriving into Terminal 3.

United Kingdom
Mitsubishi ASX
April 29, 2022

Pros: No support to other terminals . Car was in very good condition . Terminal 1 arrival pick located not far but if you have family and bags no support from car rental

Cons: No pick up and drop off facility on other terminals

Thailand
Mitsubishi Eclipse
April 19, 2022

Pros: Satisfied with Autostrad

Cons: Rental counter is not easy to find

Israel
Mitsubishi Eclipse
April 16, 2022

Pros: Bed service. I recived 2 hours late the car!!! Very bad services !!!! The car was very very dirty. Don't clean before. I wait there at 23 pm to clean my car. Don't recommend this company !!!

Israel
Mitsubishi Eclipse
April 16, 2022

Pros: Bad services !!!

United Kingdom
Nissan Sunny
April 3, 2022

Pros: Nothing

Cons: Everything

Portugal
Nissan Sunny
April 2, 2022

Pros: Not good

Cons: What I wrote above

United Kingdom
Nissan Sunny
April 1, 2022

Pros: very poor and very unhelpful

Cons: useless company should be removed from your bookings

Sweden
Nissan Sunny
April 1, 2022

Pros: Nothing

Cons: See above comments.

Spain
Nissan Sunny
March 27, 2022

Pros: Pick up was quick and simple, easy to find and people very helpful.

Cons: I went early in the morning. The car was old and full of scratches all over when I picked it up and the pick up agent spent a while marking them all in the paper. Still, the car was clean and worked perfectly. The drop off agent was assigning me a scratch that was already there when I picked up the car. Finally I was in a rush and had no time to discuss, and he said he would look at his archives and see what happens. I hope you won't make me pay for something I did not do.

Saudi Arabia
Nissan Sunny
March 25, 2022

Pros: Nothing

Cons: Every thing

United States of America (USA)
Mitsubishi Attrage
March 25, 2022

Pros: Nothing

Cons: Agents did not communicate with each other so we had to go through the process multiple times, car was filthy and breaking down, no agents at drop off and we were hung up on when we tried calling

United Kingdom
Mitsubishi Attrage
March 24, 2022

Pros: Staff friendly and car was clean and acceptable. Dropping the car was easy and quick

Cons: Long waiting at rental desk and car park when picking up the car. Also, having to travel from terminal 1 to 3 to pick up and drop rental car was annoying as had to get a cab between terminals. Should have option to drop and pick up car from terminal 3 at Dubai international Airport

Cyprus
Mitsubishi Eclipse
March 24, 2022

Cons: Terrible company!!!

Malaysia
Mitsubishi Attrage
March 22, 2022

Pros: Nothing

Cons: Your staff are not helpful & give you the impression that they really cannot be bothered.

Israel
Nissan Altima
March 18, 2022

Pros: Too long waiting time after a long flight very frustrating, the agent is not efficient

Cons: To slow and frustrating, there was me and another customer and they not manage the registration and agency is always on the phone. We wait 1 hour just for registration , there are 2 guys who managed inefficiency. Will never order from those company that worked with autostard.

Netherlands
Nissan Sunny
March 11, 2022

Pros: bad

Cons: see above

Israel
Nissan Altima
March 9, 2022

Cons: you take my money and give me nothing

Israel
Mitsubishi Attrage
March 9, 2022

Pros: idont gut the car

Finland
Nissan Altima
March 4, 2022

Pros: absolutely nothing

Cons: took 2.5 hours to deliver the car. they took me to their depo, and searched for half hour to find the car, once they did, the car was dirty, they wanted me to take it, i refused since it was hard to figure out what is dirt and what is scratch. then they gave me another car that was accidented and the entire front of the car felt loose on the road. they do not deserve to be at the airport with their service and low end cars

United Kingdom
Mitsubishi ASX
March 2, 2022

Pros: Efficient staff

Cons: Everything else especially location

Australia
Nissan Sunny
February 28, 2022

Pros: Very poor service they over charged me the car was in very poor condition they literally ripped me off they charged me extra saying they received fines haven’t provided any proof and they took money out of my account

Cons: Very poor service they over charged me the car was in very poor condition they literally ripped me off they charged me extra saying they received fines haven’t provided any proof and they took money out of my account

Italy
Nissan Sunny
February 22, 2022

Cons: Hard to find, no car available, we had to go to a coumpound after a long flight to pick up a car on a prking lot in moddel a of the night. The car was a second hand car, not clean at all, with empty tank. A old model, with not even a USB plug...I will make sure to never rent a agin with that company!

United Kingdom
Mitsubishi Attrage
February 21, 2022

Cons: I was provided with an old and poor condition car. It had dents and scrapes around the whole car with burns on seats inside car. It was also provided empty of petrol at after midnight, even though i had it booked to pick up at 10pm. It was not at airport and me and my wife were driven to a car park and given the car in pitch black with no petrol. When i complained i was told there were petrol station on every corner. i almost ran out of petrol on the next morning and wasted a day of my holiday.

Bahrain
Mitsubishi Attrage
December 31, 2021

Pros: NA

Cons: It was difficult to find as the name on the desk was different.

United Kingdom
Mitsubishi ASX
December 21, 2021

Pros: Continued from what I didn’t like as ran out of space - report sheet and as I was attending an event I had no choice but to sign the form to allow me to rent the car and not be late. I’d already waited 20 minutes on arrival for the car to be collected from where it was parked. The return check of the car was a thorough 20 minutes and included myself cleaning marks on the car to demonstrate items that were to be put down as damage were in fact dirt/dust/sand.

Cons: I received the car with the low tyre pressure warning sign lit up on the dashboard as well as less than half a tank of fuel. This is not what you expect from a hire company when you arrive in a new city. As well as being a safety issue, being unfamiliar with the city meant it was at least 1 hour before I found a petrol station to put air in the tyres and refuel. The check of the car on arrival lasted all of 5 minutes with the operative refusing to put down the marks I identified on the damage

Czech Republic
Mitsubishi ASX
December 14, 2021

Pros: easy instructions

France
Mitsubishi ASX
November 27, 2021

Pros: Not a lot!

Cons: Insurance not provided even though I paid for it. General quality of the car wasn't great.

United Kingdom
Nissan Sunny
November 24, 2021

Pros: Nothing, absolutely nothing

Cons: Everything from beginning to end

Saudi Arabia
Nissan Sunny
November 17, 2021

Pros: Absolutely nothing

Cons: Everything

United Kingdom
Mitsubishi ASX
November 2, 2021

Pros: Nothing.

Cons: lack of flexibility of agent, who also tried to change the price of the rental, depsite the contract already being in place.

United States of America (USA)
Mitsubishi Lancer
January 24, 2020

Pros: Some of staff at vehicle pick up/drop off are friendly and try to provide good customer service.

Cons: Fast was pushing to give me their smallest car even though I paid for a sedan. They take a long time at check in and push to sell you insurance, etc. I got and email and was charged for a "scratch" several days after returning the car even though I did a walk around upon returning the vehicle and saw no scratches. This was my second bad experience with FAST and so I would not recommend booking with them.

United States of America (USA)
Mitsubishi Lancer
January 12, 2020

Cons: They always push you to accept a smaller car that's in a cheaper class than what you booked and paid for.

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Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 570.00), Theft Protection, Roadside Assistance (in the country of pick up), Toll fee device, Airport surcharge, Road tax, VAT (value added tax).
Rate excludes
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period. An E-Toll is offered in order to avoid violation fees.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Cash, MasterCard credit card, VISA credit card, American Express credit card.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following country: Oman.
Information on the exact fee amount is available by request.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Delivery fee, Personal Accident Insurance, Cross border fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 29 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 240 minutes.

Pick-up & Drop-off
Mon:  00:00 - 23:59
Tue:  00:00 - 23:59
Wed:  00:00 - 23:59
Thu:  00:00 - 23:59
Fri:  00:00 - 23:59
Sat:  00:00 - 23:59
Sun:  00:00 - 23:59

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