Dubai Int. Airport (DXB), Dubai, United Arab Emirates
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Alamo at Dubai Int. Airport

Terminal 3, 67 Airport Rd - Dubai
00971 42 245 056
Pick-up instructions
The rental counter is located next to the exit door in arrivals inside the terminal. Please proceed to the National rental counter which will service your Alamo rental. All flights will be re-routed to Terminal 3 of Dubai International Airport, if for any reason your flight arrives at T1 please proceed to our desk at terminal 3 to pick up your vehicle. If you need any assistance please call 00971 50 1074072
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United States of America (USA)
Ford Explorer
March 13, 2024

Pros: Terrible

Cons: Zero customer service

United Arab Emirates
Ford Fiesta
February 15, 2024

Pros: In terminal pick up and good cars

Spain
Ford Figo
February 14, 2024

Pros: I got a better car than expected and the staff was proffessional.

Cons: Waiting time to pick up the car

Saudi Arabia
Ford Edge
January 23, 2024

Pros: Good rent agent

Cons: Take over 20 minutes waiting to dropping off the car. They have one person to recive the car from me.

Denmark
Ford Fiesta
January 16, 2024

Cons: Car was not super new.

Bahrain
Ford Figo
December 21, 2023

Pros: The staff are kind and accommodating.

Cons: The delivery of the car is too slow.

Belgium
Ford Figo
December 19, 2023

Cons: Pretty old car, overall in good conditions

Latvia
Ford Escape
December 18, 2023

Pros: very quick to get car and give back

Cons: it was not easy to find rental return

Saudi Arabia
Ford Figo
December 5, 2023

Pros: the customer service

Lebanon
Ford EcoSport
November 28, 2023

Pros: Still waiting for a refund because I wasn’t able to pick up my car.

Cons: My credit card was under my husbands name and I wasn’t able To pick it up and I couldn’t use my debit card.

Jordan
Ford EcoSport
November 25, 2023

Pros: Car was clean and in excellent condition Rental desk was very very slow processing . It took me over an hour waiting initially then processing. Papers and documents. Also although I purchased a full insurance at the desk for 35 AED + tax , I was told that tyres glass and mirrors issues aren’t covered !!!!

Cons: It’s only the processing time was bloody looooong . Even though I got a better car than expected .

Romania
Ford Figo
November 21, 2023

Pros: Totul,predare rapida ,ridicare rapida, mașini bune.

United Kingdom
Ford Focus
November 20, 2023

Pros: Everything, keep up the good work

Spain
Ford Figo
November 14, 2023

Pros: No contestan al teléfono

United Kingdom
Ford Escape
November 12, 2023

Pros: Dropping the car off was really easy and quick.

Cons: Alamo gave me a car that had gearbox problems and wasn’t going above 80kmh on motorway and kept misfiring and very high rpm. In the evening I had to go back which took me an hour and half to them and they kept bouncing me around until I found a very helpful staff member who then told me this car always has problems and management knows but they keep renting it out. And he exchanged the car for me I had to downgrade the car but I didn’t mind at that point as i already wasted so much time

Egypt
Ford EcoSport
November 11, 2023

Pros: Desk near passenger exit at airport.

Cons: Agents at desk were not helpful processing booking quickly enough. Had to haggle to get the car category I reserved. On car pickup in the parking, the agent was not at his desk and had to wait and search for him in the car park. Same thing happened at drop off.

Saudi Arabia
Ford EcoSport
October 31, 2023

Cons: I asked for a baby sitter and I paid for it 25 a day but it wasn't clean I had to clean

Seychelles
Ford EcoSport
October 25, 2023

Cons: I felt really bad for the guys working in the parking lot, which at this time of the year is stinking hot. They didn't even have a fan. I know the office is being renovated, but seriously, at least provide them with some sort of portable cooling device!

South Africa
Ford Figo
October 23, 2023

Pros: Ease of online booking

Cons: Speedy updates non existent....they are not proactive

Israel
Ford Explorer
October 13, 2023

Cons: I don't understand all the charges done to my credit card post-car drop. I haven't received any clarification email yet.

United Arab Emirates
Ford Figo
September 11, 2023

Pros: Good location of the desk, easy and straightforward collection and return process

Cons: I could not reach the company on the 24/7 call line for over 40 hours (1 and a half days)

Israel
Ford EcoSport
September 5, 2023

Pros: Everything, I don't have any complaints

Israel
Ford Figo
July 12, 2023

Pros: you chrage from me a haire price

United Kingdom
Ford Figo
July 7, 2023

Pros: All was good. I have been with Alamo for years now and they are the best.

Cons: All was good.

Kuwait
Ford Focus
June 10, 2023

Cons: Service was very bad when I received the car and when i drop it. Till now I didn’t receive the invoice

Netherlands
Ford Explorer
May 22, 2023

Pros: Great service, very quick and professional.

Cons: The car was not cleaned before I received it.

United Kingdom
Ford Focus
May 13, 2023

Pros: Friendly staff car was clean and tidy, deposit was refunded the day after we returned the car

United Kingdom
Ford Figo
May 7, 2023

Pros: 👌👌👌👌

Cons: 👌👌👌👌👌

Germany
Ford Figo
March 5, 2023

Pros: The car was very clean ,big and beautiful It was full tanked and we had fun in it I had a mistake because i have rented 2 cars, bei cancel one of the two i made a mistake but the mistake resulted very efficiency. I thank u for your help, because of your auto, our vacation in Dubai was very nice

Cons: The agent who received us could not very well communicate in english with us. He was not friendly and could not answer some questions regarding the reservation

France
Ford Explorer
March 4, 2023

Pros: Cheapest price for good quality car

Cons: Only one person at the counter when I had to drop off the car, and this persin was already dealing with another customer, so I had to wait

Saudi Arabia
Ford Figo
February 23, 2023

Cons: Long line for reaching Alamo desk Long waiting for car rental Long waiting for receiving car Long waiting for delivering car Only one Employee serving customers of 3 car rental offices Unacceptable x

Seychelles
Ford EcoSport
October 31, 2022

Pros: When the car I had chosen was unavailable, they upgraded me, which was lovely. The car was also very clean.

Cons: It took FOREVER to get through the initial stages at the arrival desk. I was there for at least 20 minutes. It should have taken 5, tops.

Israel
Ford Escape
October 17, 2022

Pros: Car in good condition

Cons: Locating the rental desks. Long time spending at the desks in both times. Car without multimedia.

Turkey
Ford Figo
October 6, 2022

Cons: THEIR PICK UP RENTAL DESK IN THE AIRPOST IS CLOSED AND THERE IS A NOTICE THAT PICK UP WILL BE DONE IN THE CAR PARK!!!. WHILE OTHER COMPANIES RENTAL DESKS ARE FULLY OPERATIVE IN THE AIRPORT.

United Kingdom
Ford Figo
October 3, 2022

Pros: Brilliant from start to finish, especially a very helpful young lady at the rental desk.

Denmark
Ford Expedition
October 1, 2022

Pros: They were very friendly

Cons: They should write much more clearly how to return the car - signs - terminal 3 and so on.

Israel
Ford EcoSport
August 31, 2022

Pros: they give us the same car that we rent , a new car , evrey thing is organized very good

Cons: they suggested us to get full insurance .... mean will we have afull insurance

United Kingdom
Ford Focus
August 17, 2022

Pros: Good customer service

Saudi Arabia
Ford Focus
January 16, 2022

Cons: Pick up and drop off took more than 40 minutes

Switzerland
Ford Figo
January 12, 2022

Pros: How is it possible that you have to wait more then 30min to pick up the car. You have every possible information before I arrive at the desk. But it takes anyway so long until you get the car. how is this possible with all the possibilities that exist to simplify this process the let the customer wait so long after having had a long journey behind. Including the identification of the client it should not take more the 5min. Thank you

Saudi Arabia
Ford Focus
January 10, 2022

Pros: I would like to give special thanx to mr momin for his professional services in DXb

Cons: I would like to give special thanx to mr momin for his professional services in DXb

Saudi Arabia
Ford Focus
December 14, 2021

Cons: The time of delivery was a bit too much

United Kingdom
Ford Edge
September 18, 2021

Pros: Staff was helpfull

Cons: Car was not a premium suv as booked rather more a basic suv , cloth interior no sat nav and didn’t feel like a premium car to drive so was very misleading for it to be described as a premium suv

France
Ford Figo
February 2, 2021

Pros: The customer service by DIscover car The price

Cons: The office desk is not well indicated at the airport, its under NATIONAL and not ALAMO, very annoying when you have traveled for hours and tired.. there were only 2 agents doing the car checking therefore it was very slow.. the condition of the car was unacceptable, old and i didnt feel safe.. it shouldnt be allowed to rent cars over certain years.. I found better price and much better condition car in a another agency therefore wont be renting a car anymore at Alamo

United Kingdom
Ford EcoSport
January 5, 2018

Cons: Staff not helpful

Most Popular Car Rental Deals

Dubai Int. Airport
Mini
Ford Figo or similar
Ford Figo
  • 5
  • 2
  • 3
  • A/C
  • Auto.
Alamo
$14.00 / per day
Dubai Int. Airport
Economy
Ford Figo or similar
Ford Figo
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Alamo
$14.31 / per day
Dubai Int. Airport
Economy
Ford Fiesta or similar
Ford Fiesta
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Alamo
$14.76 / per day
Dubai Int. Airport
Compact
Ford Focus or similar
Ford Focus
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Alamo
$16.23 / per day
Dubai Int. Airport
Standard SUV
Ford Escape or similar
Ford Escape
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$23.59 / per day
Dubai Int. Airport
Premium SUV
Ford Edge or similar
Ford Edge
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Alamo
$36.77 / per day
Dubai Int. Airport
Full-size SUV
Ford Explorer or similar
Ford Explorer
  • 7
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$40.90 / per day
Dubai Int. Airport
Premium
Ford Expedition or similar
Ford Expedition
  • 8
  • 4
  • 5
  • A/C
  • Auto.
Alamo
$49.14 / per day
Dubai Int. Airport
Full-size
Ford Bronco or similar
Ford Bronco
  • 4
  • 2
  • 3
  • A/C
  • Auto.
Alamo
$106.95 / per day
Dubai Int. Airport
Premium Elite Crossover
Maserati Grecale or similar
Maserati Grecale
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alamo
$120.77 / per day
Dubai Int. Airport
Luxury
Maserati Ghibli or similar
Maserati Ghibli
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Alamo
$167.11 / per day
Dubai Int. Airport
Luxury SUV
Maserati Levante or similar
Maserati Levante
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alamo
$183.87 / per day
The above prices are only approximate and were last updated at 00:59 on 2024-04-23. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 770.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability, VAT (value added tax).
Rate excludes
The following surcharges may apply: Parking Fee.
Driver requirements
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Australia, Austria, Belgium, Canada, Denmark, Germany, Greece, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Poland, Romania, South Korea, Spain, Sweden, Switzerland, Turkey, United Kingdom, USA.
Driver licenses from the following country(ies): Greece, Japan, South Korea, Turkey will be accepted only if the translation is approved by the Consulate or Embassy.

Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.


All extras are available at the rental counter. Prices vary, depending on the rental period.

It is allowed to add up to 1 additional drivers.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.

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