Dollar at Dubai Int. Airport

Pros: You fill out a form of the Condition of the car by takeover. They filled out some very small scratches we even havent seen - all things we mentioned were already on the form! So they are very fair and do not want you to pay anything that is not on your duty (we did not have a full insurance by dollar car rental).

Cons: When taking over the car, there were some minutes waiting time untill the car arrives because there are not so many parking-lots at the office.

Pros: I really like their service and would like to build good relationship in the future

Pros: Very helpful

Pros: Everything was within expectations and even above.

Cons: Nothing.

Pros: At parking terminal the staff was very good and efficient. 5 star.

Cons: In terminal the person was trying to sell me different car and making stories and wasted my time. Name ashraf or akbar was rude. In terminal. 0 points to him.

Pros: Service is very good

Pros: Fast service and kind staff.

Cons: Everything was perfect

Pros: Fast serving

Pros: Fast attendance

Cons: Car return could be faster too.

Pros: Very friendly and helpful staff, efficient in the pick up and drop off process. Good and direct instruction for us when we asked for a different drop off location at the airport.

Cons: nothing I don't like, just for next time I would book a hybrid car with more gadgets to enjoy on the road.

Pros: Every thing

Cons: Every thing

Pros: Brand new car

Pros: Very good

Cons: When i came to give him the booking number he did not know iam from dullar unless i explain to him and i sow him the print out booking

Pros: Forgot to get your deposit back. And they tried to get money from Credit card after I dropped off The car.

Pros: Fast delivery is the officer who helps

Cons: Unfortunately, the gentleman who received the vehicle while returning the vehicle examined all the points of the car with a phone light in his hand. He even marked the small points, which made us very stretched. He said that we made a scratch in the buffer area, but we shot it to the camera when we received it and showed that scratch. Delivering was quite difficult and reactionary. Maybe it's the employee's individual fault. Please everyone take the vehicle to the camera when they pick it up. Th

Pros: Very efficient and friendly drop off experience

Cons: Very long pick up waiting time (from first contact to receiving the car)

Pros: the car was exactly the same model as I booked

Cons: the car didn't have carplay-compatible media, which didn't really match my expectations considering the car class

Pros: Providing enough staff to accelerate the car pickup process.

Pros: Very quick and easy I recommand 100%

Pros: Efficiency

Cons: Car collection office at parking level 2 was so cramped .

Pros: Quick delivery and quick drop off

Pros: Told car is New…. 23KM

Pros: Good service and and trust worthy company

Pros: Fast Checkout. Everthing was clearly explained at the beginning of the rental.

Cons: Returning the car. Had to figure out who to enter the return area without any signs.

Pros: I could choose the car in the category. More then that, the car was new and clean. The servies was good and answer all my questions.

Pros: Quick during check out

Cons: Not a good car. They gave an old nissan sunny, which is not what I booked.

Pros: The company is not professional at all charge twice without taken a permission or call me to informed that there is an additional charge so this is an acceptable at all

Pros: Over All good

Cons: I had opted for hybrid corolla but I was given a Kia car,though car was ok

Pros: Fast service

Pros: The service

Cons: The hidden extras

Pros: Very professional

Cons: When picking up the car, the lady at the desk didn't mention my email adress correctly. She told me that everything now was paperless. So during all my trip i did not have any contract or file in case of emergency

Pros: Simple and quick

Cons: The deposit was far higher than I expected.

Pros: The people were nice and fast, but car company should improve their cars.

Pros: I like the man at rhe reception by the time I pick up the car

Cons: Dollar cars forced me to pay extra for parking ticket as they don't want to provide the company trade license number

Pros: very good service,

Cons: they charge too high for baby car seat

Pros: Very friendly and easy process.

Cons: Nothing

Pros: Fast, correct

Cons: Customer service was appalling

Pros: Everythig on time, clean and new car, good price

Cons: The rep. Was not clear and straight forward with me. After dropping the car he asked me to pay the Toll roads fees which is ok and he said everything is done and you are set to go then 2 days later they charge me more toll roads fees and another fee for a traffic violation which until now they not where did it occur eventhough I sent 3 emails to inquire about it. Then they charge me for the Airport parking fee eventhough it says clearly on the Discovery car website that it is included.

Pros: The service was ok however I had to wait when arrived at the airport to pick up the car they need to employ more staff and be more efficient

Cons: The rep. Was not clear and straight forward with me. After dropping the car he asked me to pay the Toll roads fees which is ok and he said everything is done and you are set to go then 2 days later they charge me more toll roads fees and another fee for a traffic violation which until now they not where did it occur eventhough I sent 3 emails to inquire about it. Then they charge me for the Airport parking fee eventhough it says clearly on the Discovery car website that it is included.

Pros: The main manager helped ease the situation and Said he will report the incident. The main guy who speaks Arabic was very nice. It was because of him I still rented the car

Cons: The drive was a horrible driving experience, I spent a bit more to get a bigger car. It felt very unsafe at hi speeds. 100-120km. I can’t be sure if it was the car model or a problem with it. Will never get a Toyota rush again!

Pros: They are absolutely pathetic company , I was late by 2 hours and they charged me heavily for one whole day. Wouldn’t recommend them to use.

Cons: Lot of extra charges.

Pros: Fast pick up and drop off, they returned the 3000 AED within 2 days to my account

Cons: Car was dusty, and not washed from outside.

Pros: Professionalism.

Cons: Trustworthy

Pros: Very smooth process throughout, a welcome upgrade and very helpful people

Cons: The terms for use of a Debit card are totally unreasonable. I choose not to use a a Credit card. With a debit card my security deposit will not be refunded by Dollar cars before 45 days, placing me in debt! Irrational and unreasonable, I therefore will not be using Dollar cars again!

Pros: Very efficient, car was clean and had 3/4 tank of fuel saving me looking for a fuel station first thing.

Cons: The latest 2022 model but there was no SatNav in the car

Cons: I send many email regarding the delay of my flight and they ignore it and charged me more than they should

Pros: They good reasonable price

Cons: Good nice new cars

Pros: Good communication and fast transfer of the car and really fast pick up without problems

Cons: I like how they Was kind and They was upgraded our car to more good car then we order

Pros: Relatively flexible as I arrived at the rental desk early and they managed to accommodate me by bringing another car. Thank you

Cons: The suggested day rate for no excess was AED600/day ridiculous Not the car I requested - even the type of car provided was medium (fortunner) SUV compared to the requested larger SUV (Pajero) Condition of the car was very poor and very very ditry