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Budget at Dublin Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Very friendly, new cars, and overall satisfaction.
Cons: Long waits, and car wasn't clean. Although it wasn't in bad shape, you could see car was barely clean after last use.
Pros: Great staff, very easy.
Cons: the huge excess that you need on your card
Pros: Great service. Very quick
Cons: Nothing
Pros: simplicity
Cons: Car was old
Pros: Price, relatively easy drop off process
Cons: Long wait (>45 min) to pick up car, not easy to find the actual rental desk to pick up, old model car, unclear instruction on barrier-free toll payment
Pros: Extremely disappointed
Cons: Extremely disappointed with the Dublin branch of Budget . Firstly I booked Economy Volkswagen Polo or similar, ECMN/ECMN but I was tried to be given a Suzuki swift with 15 defects. The car was a small car and not the size I had booked. It was a blatant move to get the car moved off the Dublin premises to be dropped off to Knock. After using Budget numerous times already this year I would like to think I deserved some minimum respect. I refused the car and the correct car was swapped over.
Cons: suspition de fraude
Pros: Efficient car return.
Cons: This rental car had 120,000 miles on it. No back-up camera and seems to be anything they rent to DiscoverCars are the worst of the lot. This is older than my 2016 Lexus NX that has a back-up camera. Just glad it didn't break while we were using it.
Pros: Very nice agents at rental desk and at drop off. Really helpful and pleasant
Cons: Can’t think of anything
Pros: I loved the customer service / people working for the company
Cons: It was very difficult to find the car pick up and then even more difficult to find drop off. I had to call and get voiced over directions because the gps address didn't get me even close to drop off
Pros: staff and personal - nice and efficient
Cons: the condition of the car
Pros: Nothing
Cons: The courtesy bus long time waiting on collection and drop off. Poorly run in comparison with lots of other car rental companys
Pros: They were fairly quick and efficient
Cons: I was told fuel tank was full, I didn't check and ran out of petrol after 40 miles. Was told to bring back car with fuel full and they will refund. I hve not received a refund yet
Cons: For a medium sized car it had virtually no luggage space. Could have got a small car with same size luggage.
Pros: Service staff extremely helpful
Cons: Huge queue for collection
Pros: Fast operations
Cons: The car was not clean.
Pros: Service could not be faulted -flight late so did not get desk until after 12 midnight - and I know they close at midnight but to his credit he waited for me in his own time
Cons: Could not fault service
Pros: A great agent
Pros: Return went smooth
Cons: Everything but the return and the person who exchanged our second for third car. Small town and he helped us out
Pros: It was clear and quick.
Cons: I don't understand why you need a credit card - either I have the money or I don't. I had to have my credit card issued just because of this hassle.
Pros: Quick and easy
Cons: Nothing
Pros: Everything beside what I described in the "what I didn't like field". Unfortunately characters limit didn't allow me to finish the story.
Cons: I was unfortunately misled by a Budget employee when I finally managed to call the company (I think it was the 4th time), because he mentioned that picking up the car the next day after 5 o'clock (the flight was delayed by 3h, so there was no option for me to pick up the car on time) would not be a problem and the reservation would not be lost. However, after a night at the airport and going to the board, I was informed that it was a problem after all (the gentleman was moderately nice...
Pros: Efficient service with regards to drop off
Cons: The car itself was in really bad shape. The clutch and brakes need replacing. Also hiring a car that has over 100k on the mileage is not something that I would expect - especially the money I paid.
Pros: Generally, the Irish folks are generally delightful.
Cons: Delay in shuttle and check-in.
Cons: Crappy heavy-mileage and dammaged Dacia Duster in place of an advertised Nissan Qashqai
Pros: Very streamlined both picking up and dropping. Minor rim issue dealt with swiftly too.
Pros: Great service at the rental desk and efficient checking of car upon return to get it passed off before we left. And quick check of fuel gauge
Cons: Size of car not as ordered. Opel cross is smaller than Toyota Corolla or equivalent!
Pros: The total price online was €418.92, unfortunately when we arrived at the Dublin desk at Budget, not having sufficient availability on the €2000 credit card, so they charged us a total of €797.21. I had already paid a deposit online on the Discovercars website of €139.44 but Budget did not deduct this from my total final balance. As a result, the total amount I had to pay came to €936.65. I find this exaggerated figure absolutely unacceptable, Budget speculates on customers' difficulties.
Pros: The car was value for money & the swapped car easily when they had initially offered the wrong size car paid for.
Cons: Initial car was not size originally ordered.
Pros: None
Cons: I didn't like the attendants
Cons: Creditcard was not accepted. Herefor i needed to pay an extra coverage of 570 euro. Besides that we got a smaller car then paid for.
Cons: Hidden costs, due to credit card not being in my name. This was not clear on booking as I would not have booked it.
Pros: The car was very old and beaten up. It had numerous dents and scratches and it felt like it would breakdown at any point.
Cons: Good service from budget but the car was terrible!
Pros: Service is good . Agents lovely but spoilt by a dirty car.
Pros: Return at knock was friendly, efficient, no fuss.
Cons: Poorly signalled process at Dublin airport. Queued at terminal desk only to be told to go straight to bus. Bus was overfull. Received an Aygo but I thought that I had specifically paid a few euros more to get a slightly higher grade of compact car. Should have just gone for the cheapest option. Didn’t feel like a company that cares for its customers.
Pros: When we picked up the car in Dublin, John was our rep and he was excellent. Super friendly and helpful and gave us some good advice.
Pros: All except the overcharge
Cons: I was charged an amount of Euros 95.23 on 17/4 when I made the booking DC-7607342. This was not deducted by Budget who have now charged me a further Euros 158.88
Pros: Accessibility in the airport
Cons: No respect of the contact in terms of budget Level of the car not in line with the one booked ans expected
Pros: Staff were friendly and helpful.
Cons: The middle seatbelt in the car was faulty, as confirmed when we returned the car. We had three passengers leaving the airport but when we picked up my husband a day later we realised the seatbelt There were not enough staff and a two hour wait without explanation was not a good start.
Pros: Absolute awful customer service
Cons: When picking up the car it had a smell of food inside and noticed it had v high mileage. It then broke down after 10 miles into our road trip. Tried phoning the desk but no one answered the phone. Spent half a day trying to get the car replaced… only answering after 30 or so attempts. Will never use this company again
Pros: The price was great
Cons: It's a bit silly to disarm the GPS in a car when it's 2024. Also, the windscreen was permenantly marked from people afixing what I guess is phone holders. The M50 toll set up is abysmal, but this is probably the same for all companies. You have to pay the toll totally blind of know what you owe!
Pros: Quick check in and check out
Pros: Friendly and conditions are clear
Pros: Super quick and easy
Cons: The guys weren’t the nicest but were not unpleasant
Pros: Good, low mileage car. All parts of the rental were seamless.
Cons: Windshield (inside) was a bit dirty and had to clean it early on
Pros: We had an engine warning light come on during the first few days of the trip. Budget was great with exchanging the car at the closest airport.
Pros: Very efficient service. Even though it is not located right away in the airport, it provides shuttle service to the office.
Cons: The pick up place is not right away in the airport, so it will add up to your pick up time spent. Finding the place to get the shuttle may be also challenging but there will be easily identifiable people along the way to help you. Still, overall it went smooth and on a good pace.
Cons: I had to take an insurance because they refused to block 2000eur on 2 different credit cards. So I ended up paying 3 times the price I was expecting Also: there were 2 alarmlights on the dashboard when I picked it up. Nothing serious but it shows a lack of maintenance checks by budget
Pros: Was supposed to pick up ar terminal, qued for 20 mins zo be told to head for bus to pick up car at drop off point, rude bus driver, shouting at customers, and then my car wasn't ready , fortunately for me a free upgrade but very untidy car ,
Pros: Very efficient and courteous
Cons: Sometimes a longer wait for the bus to terminal than before
Pros: Fast and efficient
Cons: Trying to find a petrol station at the airport took a while
Cons: The car was with Hugh mileage over 111.000kms it smelled weird and it had lots of scratches
Pros: Good value
Cons: The car wasn't ready, despite the fact that we arrived on time.
Pros: Fast, efficient pick-up and drop-off.
Cons: Older car, very bumpy ride. The car was not very clean especially the windshield was full of bug spots. No A/C in the car and the fan only worked at OFF or full speed which made the ride very noisy. Otherwise had to drive with open windows which was also very noisy.
Pros: It was the only quote we could get that wasn’t exorbitant.
Cons: Staff at pick-up weren’t clear about what we’d already paid for and tried to charge us again for some items (second driver and crossing the border). Staff at drop-off didn’t know what each other was doing and thought we hadn’t refilled the fuel tank than that we hadn’t returned the keys. The instructions at pick-up were to return the car to the same car park. However, at drop-off we realized this was wrong and we had to go all round the houses to get to the correct location to leave the car.
Pros: Car was in poor condition Not happy
Cons: Representative attitude at desk was couldn’t care less.. Tried to give me VW POLO or similar when I ordered SUV quashqai or similar.. Appalled
Pros: Good cad for a nice price. The return was quick and easy
Cons: Nothing, really
Cons: They were trying to give me a car with more than 120 000 km!! Only after my complaint they switch to another one, a Dacia Sandero which seems much inferior to the car I have booked
Pros: Car was dirty, damaged and tyres showing under inflated
Cons: Check in and pick up staff at Dublin couldn’t care less and rude
Pros: Staff we dealt with great. BUT. They sent out a car in which both passenger windows did not work. Spent 11 days with this issue. Terrible
Cons: Se t out a car they knew had windows that did not work.
Pros: No surprises
Cons: The deposit amount was higher than in voucher disription.
Pros: Car was good, and the staff were pleasant.
Cons: Had a pick-up time of 9:00 am. Arrived at the Dublin airport at 9:00...sent downstairs and waited about 20 minutes to get a shuttle...quite a line-up to pick-up the vehicle. Finally got to an agent about 10:15, and then got into our vehicle about 10:30...would have liked to be on the road a lot sooner.
Pros: Long wait, long lines, car not clean and full of scratches & dents.Wipers poor, suspension poor, try to shaft me for OLD damages...lucky I had a video of the car condition prior engagement.
Cons: Long wait, long lines, car not clean and full of scratches & dents.Wipers poor, suspension poor, try to shaft me for OLD damages...lucky I had a video of the car condition prior engagement.
Pros: Budget needs to have more staff on hand for picking up cars. Waiting in line for almost an hour is unacceptable.
Pros: Friendly, accommodating
Pros: Fast and efficient- value for money.
Pros: Good price. Fast to get us in car once at pickup
Cons: Poor direction at terminal. Don’t assume we know to get the bus instead of the “touch free” area straight ahead Had to spend extra 20 minutes retracing steps to bus pickup. Car was tired on exterior. Door panel missing , extra scrapes. Etc. we documented same with photos, so no issue at pickup.
Pros: Ease of pickup and drop off.
Cons: Didn't receive the car/size reserved.
Cons: It took almost 2 hours to get the rental. I booked it for 11am (1 month ahead) and didn’t walk out until 12:45 (I got there at 10:45). We had to sit around because they didn’t have the car they were planning on giving us ready. After finally complaining they gave us a different car (the lot was full of available cars). The car we got was dented and scratched all over. You don’t do a spot check with staff so you just have to document a bunch on your own prior! Just so unorganized!
Pros: Excellent except for confusing map for shuttle bus
Cons: Price and drop off
Pros: Speed and efficiency.
Cons: There was a large dent and scratches on the car. This should have been pointed out to me so that I already knew it. I inspected and took pictures but it would have been better if they had advised.
Cons: The car was absolutely filthy and completely damaged in every way. Our driver couldn’t even see over the steering wheel due to the car not even having a pump up on the chair. I know it’s budget but come on. One windscreen wiper didn’t even work
Pros: Friendly and efficient
Cons: Nothing
Pros: If you say polo, then give polo... Why don't you statw the car options, not the best one, whi h you don't ever have
Pros: Quick at drop off, shuttle service was great!
Cons: Me having to prove the damage on the car. At pick up it would be nice for them to point out and document to me the pre existing damage.
Cons: The car was making noises and had a loose hubcap.
Pros: Very efficient, helpful & professional
Cons: There was nothing to dislike
Pros: Had to change car but that was Avis’s issue not Discover-Cars
Pros: Everything
Cons: Nothing
Pros: It had lots and lots of scratches etc but I don’t care about that at all as long as I can get from a to b.. I just did not want to be told I’d done the damage and then charged the excess!!! I did have the photographic proof that the damage was done on pickup. But I didn’t need to provide that!! Thankfully.. I’ve have no problem driving around a damaged car 👍
Pros: No hassle or pressure
Cons: Nothing
Pros: Nice lady who was most helpful at the arrivals counter
Pros: Price and quality of car
Cons: The pick up could be made easier. It was slightly cumbersome to first go to the airport and then comeback to the pickup spot.
Pros: Decent price
Pros: Call me
Cons: Call me
Pros: All pretty great
Cons: Swearing of staff at pick up. Didn't tell me that they were charging for petrol
Pros: Very smooth and professional....pick up from airport car park rather than remotely
Cons: No real issues
Pros: Best experience of around the agency
Cons: All
Pros: Nothing at all.
Cons: Very rude staff and unhelpful and unwellin to understand any issues the customer has. Everything is someone else is fault.
Pros: Good reliable firm
Cons: Nothing
Pros: Desk agent took time to talk to us and tell us information about Dublin.
Pros: Swift
Cons: All good
Pros: Nothing
Cons: Car was totally battered. Scratched and dented all over the place and they didn’t want to check it over. Just said take pictures. The diagram they showed me with dents didn’t even match the car I was given. No interest what so ever. Just rude and unhelpful
Pros: Fast and efficient
Cons: N/A
Cons: THEY DID NOT HAVE ANY SUVs AS ORDERED. HAD A 100,000KM SKODA. NOT GOOD ENOUGH!!
Pros: Fast efficient Helpful
Pros: Excellent staff
Cons: N/A
Cons: They charged me for fuel and shouldn't have done so. I'm still waiting on the credit of $147.
Pros: efficiency on pickup and return
Cons: no hint at the border fee of 30+ euros to go to Northern Ireland. This was not specified in the voucher either, it seems
Pros: Efficient
Cons: Please remind to bring a credit rather than a debit card!
Pros: You sold an on airport pick up…. Yet I had to board a bus and drive 8 minutes to a lot. This is misrepresentation. I’ve hired with you more times than I should’ve. This will be the last. I paid more for in airport pick up and did. Or receive one. In your response please highlight how you’ll make it up to me if you wish to keep me as a customer.
Pros: Friendly and efficient
Cons: The return to the airport from the drop off took 30mins in total
Pros: Fast and good service.The car was very clean
Pros: Efficient service
Cons: Staff
Pros: Friendly and efficient
Cons: There were a lot of people waiting for the mini bus to return to the airport, which was a little frustrating
Pros: Budget rental is great company, great prices , great costumer service.
Cons: Nil
Pros: Quick, easy and professional
Pros: Staff were polite and efficient
Cons: N/A
Pros: Some staff were friendly
Cons: Car maintenance issues, poor facilities
Pros: I had to change the first rental car as I had an issue with the fan heater. The car kept steaming up which resulted in practically zero visibility
Pros: The people that work there
Pros: Collection was ok but I was tired and end up in a queue again instead of going straight to collection. No one there to check and direct people. Dropping off was clear and fast! All good. Despite of having to wait in the cold 🥶
Cons: The car was very used for family with 2 kids and breaks were really annoying.
Pros: Very easy to pick up and drop off.
Cons: Shuttle bus to depot could have been quicker
Pros: Value for money
Cons: Contacted company about item left and got no reply
Pros: The first car they provided - the boot did not open. They immediately swapped for a new car, no questions asked and it was a newer and better model. The price remained the same
Cons: The only comment would be to have car mats its your rental cars - easier to keep the cars clean then
Cons: Shuttle buses slow to arrive.
Cons: Car condition was bad, unpleasant car to drive
Pros: The rental agent was courteous and very efficient. From the time we stepped up to the counter to finding the car was very short.
Pros: Friendly and efficient
Cons: Nothing I didn’t like
Pros: Great
Cons: Nothing
Pros: I liked the efficiency of collection and return in addition to the car I was assigned.
Cons: n/a
Pros: Efficient, quick and car was in new condition.
Pros: they had my details from last time
Cons: big shuttle bus to get back to airport so look a bit too long to load
Pros: Things went fairly quickly. The return procedure was very smooth. They didn't try to claim that existing marks on the car were caused by me.
Cons: I expected a slightly bigger car.
Pros: Clear instructions
Cons: Car not as advertised and not in as good condition as expected.
Pros: Friendly, professional, helpful, and didn't try to upsell.
Cons: The car had some minor issues. The Budget desk isn't easy to get to from the airport.
Pros: Great service, prompt and polite, sign posting for return area needs upgrading/to be rethought.
Cons: Nothing really, very happy with the overall service and experience
Pros: Good car, nice staff
Cons: After confirming my details at their desk in the airport it then took a further half hour to wait for and then get on a shuttle bus to where I could actually pick up the car.
Pros: Staff on the desk at Dublin airport were really helpful and friendly
Cons: Response when I emailed requesting help for a passenger with a broken leg was less helpful
Pros: Head light one didn’t work at all the other only sim engine warning light on car was not fit be on the road
Cons: Head light one didn’t work at the other only sim engine warning light on car not fit for the road and budget awful to contact phone just rang no one answered no reply to email
Pros: normally very efficient
Cons: the delay waiting for transport back to terminal this time.
Pros: Quick and easy. Shuttle was regular
Cons: The car was very badly scratched & dented & didn't look like it had been cleaned.
Pros: Nothing.....very rute staff.....the only negative thing about ireland
Cons: Everything....very bad....a disaster
Pros: Ease of return, no drama for out of hours return
Cons: Nothing
Pros: Friendly staff, easy and fast process at pick-up and drop-off, great service.
Pros: Budget service was good, it’s a shame one of the headlights didn’t work
Pros: Good customer service.
Cons: Offsite parking.
Pros: Worse experience with a car rental company we have ever had. Avoid at all costs. All the customers in the queue had the same awful service when we was there.
Cons: Service was terrible. Was told at drop off there was a fault starting the car, until the rep realised we paid for the excess waiver and the car magically was working perfectly again.
Pros: Great service. Would definitely use again.
Pros: Fast and friendly staff and perfect service even arriving late due to flight delay.
Cons: This my 2nd rental with budget in the space ot a few weeks. 1st time no issues , queued up in terminal, done paperwork and keys are in a locker with a code, Great service! This time I queued up at the desk in dublin terminal for 10mins to then be told I didnt need to queue here all i needed to do was jump on the bus . I then had to queue up at the rental office for another 10mins. Had car issues 1st car fuel was not full and had tyre warning on dash and 2nd car was only half a tank!
Pros: Pick-up and drop-off time spent
Cons: The car was dirty at the pick-up and a real low budget one, the lady at the pick-up station was inpolite and rude.
Pros: Fairly quick drop-off, and shuttle bus driver kindly waited for me
Cons: Was surprised that Budget refused to accept my debit card unless I bought full insurance. I offered to put down a full €2000 deposit against damage instead but this was refused - I felt this was very inflexible. I felt the young lady at the counter was not very interested in trying to accommodate me or find alternatives to the situation. The car itself had two problems. One was a loose wheel-arch lining rubbing the tyre, the other was spluttering from the engine on overtaking - not very safe.
Pros: Fast, efficient, courteous.
Pros: Friendly staff
Cons: The car felt old
Pros: Everything was spot on .. all easy going and everything explained
Cons: All good
Pros: Car steering faulty
Cons: Car steering faulty
Pros: Quick return of a deposit
Cons: Indifferent service at the counter; aggresive pushing of their car insureance (despite the fact that I had 2 third party insurances); huge 2000 Eur deposit, fuel deposit of 170 Eur (?); booked an economy car, but was given an unasked for SUV (gas guzzler), the car had 55K+ on the clock, which showed - the car was dirty, scuffed all over; discoloured upholstery. And this was before all the technical issues started during the trip - various lights flashing (to check engine, brakes, etc.)
Pros: Had our car ready so that once we were at the desk it took very little time for us to be on our way.
Cons: Need to have more agents working, waited in line too long even though we had already reserved the car and had paid the down payment. The line behind us got very, very long - when you have travelers who just arrived on overnight flights, making them wait for so long is not what you want to have to experience.
Pros: Budget was also very easy. They rep was friendly and process easy
Cons: I wish they'd explained the toll process a little more clearly.
Pros: Check out was quick. Check out representatives were efficient
Cons: Check in took way too long. Shuttle driver was late and had to be called three times. He was not helpful
Pros: Very quick and well explained, especially for American tourists.
Cons: There was no one out where the cars were parked so if we had a question, we would have to huff it all the way back to the desk in the terminal which was the last thing we wanted to do after a long flight. The tire pressure on one of the tires was low which we noticed only as we were driving out. The car should have been checked before it was given to us! Should not be on us. I didn’t mind the missing hubcap, but after seeing the low tire pressure light, I did worry about the condition of the car
Cons: Was forced to buy CDW ! (from either Discover or Budget and the terms to choose not buy it were entirely onerous amounting to blackmail almost !!!
Pros: Budget agents were friendly and fair. They worked with me at the end to get a discount since we returned it a day early.
Cons: Only problem was the car. It was a Skoda with a ventilation system that didn't work and no air conditioning Other than that it was fine
Pros: Not much
Cons: The car was not fit for purpose. The stop start wouldn’t work and the clutch was about to go! We thought it just a bit cold etc but no the clutch was dreadful. We got stuck on the gears several times and it made you very weary of driving the out the city and towns. We did tell them when we got back to not let this out until it is looked at.. most definitely the worst rental car we have ever had!
Cons: waiting for the shuttle van
Pros: Quick and efficient
Cons: I arrived to pick up and was told the car was being washed and would be ready in 5 minutes. Almost an hour later no car. When I asked I was told that the car I was supposed to have had a flat so they had to get a different car.
Pros: Nothing.
Cons: Didn't get the car or our deposit back because, "we booked through a third party." And could only use an my partner's credit card if I took out extra insurance at 3 times the quoted cost of the car. (I have annual insurance to cover damage not covered by CWD.)
Pros: nothing special about budget.
Cons: Adding a €34 charge which was not mentioned anywhere. Providing a car which is in a different category. Arrogance of agent!
Pros: Staff were efficient at collection and drop off
Cons: Crap cars
Pros: The service was good, the car was a nightmare.
Cons: Almost impossible to use the car as gears wouldn't go in.
Pros: Professional, accurate, accommodating.
Cons: The long lines to claim the vehicle due to only 3/7 representatives.
Pros: Mostly everything. It was pretty expensive but oh well.
Cons: It took forever for the shuttle to show up to take us to the desk and nearly as long on the line to see the agent.
Pros: Very kind working staff
Cons: very long queue to the desk for picking up the car
Cons: I do not know the total bill as third party through Discovery cars complicated the whole process
Pros: Ease of drop off
Cons: No one told use about the rolling toll on the M50 - massive failure by the company!
Pros: Very efficient when dropping off the car.
Cons: It took a little more time to pick up the car but then again we get switch the car last minute. The car we got was phenomenal so thank you so much
Pros: Very efficient agent. No problem at all for the dropp off .
Cons: Nothing
Pros: The office in the terminal, the car was in good condition, very fast pick and return.
Cons: The 2000Eu deposit is too high.
Pros: Nothing
Cons: Service from Budget in Dublin was the worst possible.
Cons: My cost was more than double what it was to be through Discover cars. They were misleading and gave me the run around when I brought it up on return refusing to honor the discover card agreement.
Pros: The service from the point in airport of directions for vehicle pick-up shuttle all the way through explaining to us the process of rental charges, use of the vehicle, return, checking out & shuttle return to airport was perfect!
Pros: Very efficient ,and we also had air conditioned car even though we didn't ask
Cons: It should be more detailed how to get to the desk
Pros: Staff at the desk friendly, helpful and efficient
Cons: The car provided was of very poor quality and when I raised my concerns at the time of pick up I was told it was safe and dismissed. I did not feel happy driving the car at any point. Tires warn at the edges on a day of heavy rain and an intermittent rattling sound. Significant damage that required a lot of photos to record.
Pros: It was nice and easy collecting and dropping off
Cons: The headlights didn’t work and I was also promised a full tank when it had under half. I don’t know how the car passed the check before I collected it
Pros: The drop off was fast, easy, very polite and honnest.
Cons: The young man at the pick up desk in Dublin airport was inpolite and unhelpfull.
Pros: No queue at check in but now I know why - awful overall service!
Cons: All stated above. Filthy car and clearly trying to pin the blame of someone else’s damage on me
Pros: They where very helpfull
Cons: Perfect, only the return was quite hectic, a lot of cars at the same time
Pros: The battery of the key is low and the car service light is on since we have the car after one day Very stressful
Pros: Everyone was very helpful especially the lady at Dublin Airport Reception Desk
Pros: Hassle free drop off but when returned a day early, nobody wanted to engage about revised pricing.
Cons: Pick up of vehicle there was a delay of about 20-30 minutes and eventually we were given a different car. Lost time was critical on that day.
Pros: Seemed helpful and friendly. Sorry that I have had this problem. Leaves a bad taste
Cons: As above. Over charging
Pros: efficency
Cons: - I didn't receive a copy of the contract by email - lady at the desk was not so empathetic with us in solving a main issue concerning the 2000€ deposit
Pros: Value for money. Very obliging personnel. None of the traditional nastiness of companies over insurance and possible damage.
Pros: The lady at the desk when dropping off the car was immediately appologetic when I pointed out that I did not get the correct car - yet was told it was the same category as I had ordered when I picked it up. She apologised and gave me some money off.
Cons: The queues were enormous - I found the girl at the desk rather rude when I questioned her about the bill. I also told her that I had ordered an Open Corsa and that the Picanto in my opinion was from a smaller category and not what I had paid for. She disputed this and because it was so busy and a I had been waiting so long I accepted it. I then questioned it on returning the car and found out that I had been correct and it was a smaller catergory that I had paid for.
Pros: Friendly n professional
Cons: All good
Pros: They did not provide any service
Cons: These guys are scammers. On the desk the asked more than the booking
Pros: Rude staff. Gave us a broken child seat. We will be filling a complaint to the numerous issues we had picking up.
Cons: at the airport table there were no customers but they told us to go to the rental center where instead there were DOZENS of customers in the queue waiting for more than an hour, BAD SERVICE BAD vehicle tyres; year 2023 car of 2016 tires of 2016 old and worn, one succumbed to consumption 20km from the airport, had we been on the motorway it would have been VERY dangerous
Pros: Quick, efficient, friendly
Cons: Nothing
Pros: Only the car doing the job getting me from a to b, and the guys at the drop off.
Cons: Had to return to the car hire desk to report more bumps, dents and scratches that were not shown on my car hire report/invoice, so delayed me by up to an hour waiting in the queue, wasn’t good!
Pros: Quick, efficient, affordable.
Cons: The car ran out of window wash very quick and the inside was a bit dirty.
Pros: The guys at the desk were nice. Also, for once, there were no surprise charges at the last minute.
Pros: in addition to all the inconveniences that I have described to you, I discovered during the holiday that the car was fitted with 3 different types of tires and the rear ones were particularly worn, please also consider that when the car was collected they had to return because there was an engine failure signal on Screen
Pros: Beyond slow. Over 2 hours to pick up car from arriving at car rental facility.
Cons: Not impressed had much better from other providers not given correct information
Pros: Nothing in particular the car was in line with expectations
Cons: Extremely long handling time at front desk Credi card deposit still blocked 8 days after returning the car with no damage I’m experiencing heavy problems due to reaching the CC plafond!!! Your phone number rings for hours and nobody picks up A dreadful service
Pros: OK
Cons: Expensive for an old car model
Cons: Non hanno accettato l'assicurazione base + la copertura totale (rimborso franchigia) effettuato con Discovercars, dicendo che la carta di credito non accettava l'addebito della franchigia di 2000e. Non ci è mai capitato questo problema con altre compagnie, nemmeno con + di 2500e di franchigia. Abbiamo dovuto stipulare un'assicurazione aggiuntiva andando a pagare il doppio. Inoltre l'auto non aveva nemmeno l'autoradio ne la possibilità di collegare lo smartphone
Pros: The return process was super easy
Cons: The pickup of the car in Dublin was really unorganized.
Pros: Nothing at all
Cons: Everything
Pros: Great service, affordable, easy to use, nice car. Will definitely use again 😊
Pros: not a lot - staff ok
Cons: never hired a Skoda Fabia before let alone one with 83000 kms. passenger window did not open rear passenger nearside door did not open from inside - no visible child lock. an unwelcome half packet of tampons discovered in the glove box. the car was on its last legs and really was not fit to hire out. one would think that for the money they would try a bit harder. the tyre pressure light kept flickering on so first thing after pick up at 10pm wasted 2 euro at the air pump as it made no difference
Cons: Not answering the phone
Pros: Price advertised 339 Euros price eventually paid after all the extra insurance 514 Euros
Cons: Price advertised 339 Euros price eventually paid after all the extra insurance 514 Euros
Pros: Customer service provided
Cons: Nothing
Pros: Not much
Cons: See above. Pickup was disorganised and prolonged.
Pros: Not much really. I was threatened, given child seats that did not work, offered a swift instead of clio , told to fuck off and never got to say a final goodbye to my father - how would you rate budget
Cons: Please sack Noah working for Budget in Dublin airport and the service personal who managed the cars across from the airport - threatened my wife - I know this is not the budget I’ve have dealt with for 15 years and across my our countries
Pros: Easy to find at the airport
Cons: No vehicle condition checks undertaken with a member of staff just asked to sign the paperwork and not shown the controls on the vehicle
Cons: Old car not in very good condition
Pros: Counter staff very accommodating
Cons: Return was a little long, the car was dented and should have been flagged on paper work in advance rather than having to highlight this
Cons: Price expensive, the car was a bit dirty. Returning far away from the terminal.
Pros: Relatively fast booking in- and pick up of the car
Cons: The car wasn’t up to my expectations for cleanliness- seemed a bit worn. Finger marks and smudges all over the panel and doors inside. Fusty Smell masked by some cheap smelling air freshener. I had recently hired another car on another trip (Renault Clio) the one I was given in this occasion was a Kia Picanto - which is not ‘similar’ to the Clio in any way (i.e. build quality, specifications , onboard tech etc) So a bit disappointed.
Pros: Agent when we picked up car.
Cons: Taking a bus after dropping off car.
Pros: Fast efficient service
Cons: Man who checked the car on return was unfriendly and rude
Pros: I wish they would take debit cards as well
Cons: The representative seemend very distracted when we came to pick up the car. Answring everybody's question but our own
Pros: speed of pick up
Cons: no complaints
Pros: A very substandard car was provided. No screen or CarPlay, which made it a lot harder to drive around Ireland. Very basic car, that felt extremely old despite its 2021 age.
Cons: Terrible drop off experience at Dublin airport. It took far too long, and we almost missed our flight because of it. We (along with others) had to stand beside our cars in the rain, to wait for one of 3 inspectors to inspect a massive amount of cars. I’ve never had that before when renting a car. With hertz, you drop off the keys and that’s it. I’d never use Budget again.
Pros: very efficient and courteous
Cons: nothing wrong with Budget, just the frequent chaos at the airport
Pros: Very easy and very quick,
Cons: Nothing to dislike