Dublin Airport (DUB), Dublin, Ireland
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Driver's country of residence is United States of America (USA) and age is 30-65
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Budget at Dublin Airport

Arrivals Hall Terminal 1 & 2 Dublin Airport Dublin Co. Dublin K67 E4P2
00353 1 844 5150
Pick-up instructions
Customers arriving into Terminal 1 should turn right when exiting the baggage reclaim area where you will see the Budget car rental desk directly in front of you. Customers arriving into Terminal 2 should leave the baggage reclaim area and continue straight across the arrivals hall. The Budget desk is located on the left as you enter the multi-storey car park. Customers are brought to the car rental centre by shuttle bus to collect their car. The distance is about 2 kms.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:05:00-00:00
Tue:05:00-00:00
Wed:05:00-00:00
Thu:05:00-00:00
Fri:05:00-00:00
Sat:05:00-00:00
Sun:05:00-00:00
Holidays (Office closed)
December 25
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United Kingdom
Volkswagen Polo
July 14, 2024

Pros: Friendly and conditions are clear

United States of America (USA)
Skoda Citigo
July 8, 2024

Pros: Super quick and easy

Cons: The guys weren’t the nicest but were not unpleasant

United States of America (USA)
Toyota Corolla
July 5, 2024

Pros: Good, low mileage car. All parts of the rental were seamless.

Cons: Windshield (inside) was a bit dirty and had to clean it early on

United States of America (USA)
Renault Clio
July 5, 2024

Pros: We had an engine warning light come on during the first few days of the trip. Budget was great with exchanging the car at the closest airport.

Portugal
Volkswagen Polo
June 24, 2024

Pros: Very efficient service. Even though it is not located right away in the airport, it provides shuttle service to the office.

Cons: The pick up place is not right away in the airport, so it will add up to your pick up time spent. Finding the place to get the shuttle may be also challenging but there will be easily identifiable people along the way to help you. Still, overall it went smooth and on a good pace.

Belgium
Toyota Aygo
June 23, 2024

Cons: I had to take an insurance because they refused to block 2000eur on 2 different credit cards. So I ended up paying 3 times the price I was expecting Also: there were 2 alarmlights on the dashboard when I picked it up. Nothing serious but it shows a lack of maintenance checks by budget

United Kingdom
Toyota Corolla
June 22, 2024

Pros: Was supposed to pick up ar terminal, qued for 20 mins zo be told to head for bus to pick up car at drop off point, rude bus driver, shouting at customers, and then my car wasn't ready , fortunately for me a free upgrade but very untidy car ,

United Kingdom
Skoda Citigo
June 17, 2024

Pros: Very efficient and courteous

Cons: Sometimes a longer wait for the bus to terminal than before

United Kingdom
Toyota Aygo
June 14, 2024

Pros: Fast and efficient

Cons: Trying to find a petrol station at the airport took a while

Ireland
Toyota Aygo
June 13, 2024

Cons: The car was with Hugh mileage over 111.000kms it smelled weird and it had lots of scratches

United Kingdom
Nissan Qashqai
June 4, 2024

Pros: Good value

Cons: The car wasn't ready, despite the fact that we arrived on time.

United States of America (USA)
Toyota Aygo
June 4, 2024

Pros: Fast, efficient pick-up and drop-off.

Cons: Older car, very bumpy ride. The car was not very clean especially the windshield was full of bug spots. No A/C in the car and the fan only worked at OFF or full speed which made the ride very noisy. Otherwise had to drive with open windows which was also very noisy.

France
Dacia Jogger
May 29, 2024

Pros: It was the only quote we could get that wasn’t exorbitant.

Cons: Staff at pick-up weren’t clear about what we’d already paid for and tried to charge us again for some items (second driver and crossing the border). Staff at drop-off didn’t know what each other was doing and thought we hadn’t refilled the fuel tank than that we hadn’t returned the keys. The instructions at pick-up were to return the car to the same car park. However, at drop-off we realized this was wrong and we had to go all round the houses to get to the correct location to leave the car.

United Kingdom
Nissan Qashqai
May 28, 2024

Pros: Car was in poor condition Not happy

Cons: Representative attitude at desk was couldn’t care less.. Tried to give me VW POLO or similar when I ordered SUV quashqai or similar.. Appalled

United States of America (USA)
Renault Clio
May 27, 2024

Pros: Good cad for a nice price. The return was quick and easy

Cons: Nothing, really

Portugal
Toyota Auris
May 26, 2024

Cons: They were trying to give me a car with more than 120 000 km!! Only after my complaint they switch to another one, a Dacia Sandero which seems much inferior to the car I have booked

United Kingdom
Kia Picanto
May 13, 2024

Pros: Car was dirty, damaged and tyres showing under inflated

Cons: Check in and pick up staff at Dublin couldn’t care less and rude

Canada
Volkswagen Polo
May 11, 2024

Pros: Staff we dealt with great. BUT. They sent out a car in which both passenger windows did not work. Spent 11 days with this issue. Terrible

Cons: Se t out a car they knew had windows that did not work.

Latvia
Toyota Corolla
May 10, 2024

Pros: No surprises

Cons: The deposit amount was higher than in voucher disription.

Canada
Toyota Corolla
May 9, 2024

Pros: Car was good, and the staff were pleasant.

Cons: Had a pick-up time of 9:00 am. Arrived at the Dublin airport at 9:00...sent downstairs and waited about 20 minutes to get a shuttle...quite a line-up to pick-up the vehicle. Finally got to an agent about 10:15, and then got into our vehicle about 10:30...would have liked to be on the road a lot sooner.

United States of America (USA)
Skoda Citigo
May 9, 2024

Pros: Long wait, long lines, car not clean and full of scratches & dents.Wipers poor, suspension poor, try to shaft me for OLD damages...lucky I had a video of the car condition prior engagement.

Cons: Long wait, long lines, car not clean and full of scratches & dents.Wipers poor, suspension poor, try to shaft me for OLD damages...lucky I had a video of the car condition prior engagement.

United States of America (USA)
Toyota Aygo
May 7, 2024

Pros: Budget needs to have more staff on hand for picking up cars. Waiting in line for almost an hour is unacceptable.

United Kingdom
Toyota Corolla
May 7, 2024

Pros: Friendly, accommodating

United Kingdom
Ford Ka
May 6, 2024

Pros: Fast and efficient- value for money.

United States of America (USA)
Toyota Corolla
May 2, 2024

Pros: Good price. Fast to get us in car once at pickup

Cons: Poor direction at terminal. Don’t assume we know to get the bus instead of the “touch free” area straight ahead Had to spend extra 20 minutes retracing steps to bus pickup. Car was tired on exterior. Door panel missing , extra scrapes. Etc. we documented same with photos, so no issue at pickup.

United States of America (USA)
Toyota Corolla
April 30, 2024

Pros: Ease of pickup and drop off.

Cons: Didn't receive the car/size reserved.

Canada
Skoda Citigo
April 29, 2024

Cons: It took almost 2 hours to get the rental. I booked it for 11am (1 month ahead) and didn’t walk out until 12:45 (I got there at 10:45). We had to sit around because they didn’t have the car they were planning on giving us ready. After finally complaining they gave us a different car (the lot was full of available cars). The car we got was dented and scratched all over. You don’t do a spot check with staff so you just have to document a bunch on your own prior! Just so unorganized!

Australia
Toyota Corolla
April 26, 2024

Pros: Excellent except for confusing map for shuttle bus

Cons: Price and drop off

United States of America (USA)
Skoda Citigo
April 24, 2024

Pros: Speed and efficiency.

Cons: There was a large dent and scratches on the car. This should have been pointed out to me so that I already knew it. I inspected and took pictures but it would have been better if they had advised.

United Kingdom
Ford Ka
April 21, 2024

Cons: The car was absolutely filthy and completely damaged in every way. Our driver couldn’t even see over the steering wheel due to the car not even having a pump up on the chair. I know it’s budget but come on. One windscreen wiper didn’t even work

Australia
Kia Picanto
April 17, 2024

Pros: Friendly and efficient

Cons: Nothing

Malaysia
Renault Clio
April 15, 2024

Pros: If you say polo, then give polo... Why don't you statw the car options, not the best one, whi h you don't ever have

Canada
Toyota Corolla
April 10, 2024

Pros: Quick at drop off, shuttle service was great!

Cons: Me having to prove the damage on the car. At pick up it would be nice for them to point out and document to me the pre existing damage.

United States of America (USA)
Toyota Aygo
April 7, 2024

Cons: The car was making noises and had a loose hubcap.

Jersey
Skoda Citigo
April 5, 2024

Pros: Very efficient, helpful & professional

Cons: There was nothing to dislike

United Kingdom
Toyota Aygo
April 3, 2024

Pros: Had to change car but that was Avis’s issue not Discover-Cars

United Kingdom
Renault Clio
April 3, 2024

Pros: Everything

Cons: Nothing

United Kingdom
Toyota Aygo
March 30, 2024

Pros: It had lots and lots of scratches etc but I don’t care about that at all as long as I can get from a to b.. I just did not want to be told I’d done the damage and then charged the excess!!! I did have the photographic proof that the damage was done on pickup. But I didn’t need to provide that!! Thankfully.. I’ve have no problem driving around a damaged car 👍

United Kingdom
Nissan Qashqai
March 30, 2024

Pros: No hassle or pressure

Cons: Nothing

United Kingdom
Toyota Aygo
March 25, 2024

Pros: Nice lady who was most helpful at the arrivals counter

India
Toyota Corolla
March 21, 2024

Pros: Price and quality of car

Cons: The pick up could be made easier. It was slightly cumbersome to first go to the airport and then comeback to the pickup spot.

United Kingdom
Toyota Corolla
March 20, 2024

Pros: Decent price

United States of America (USA)
Kia Picanto
March 19, 2024

Pros: Call me

Cons: Call me

United Kingdom
Renault Clio
March 14, 2024

Pros: All pretty great

Spain
Renault Clio
March 12, 2024

Cons: Swearing of staff at pick up. Didn't tell me that they were charging for petrol

United Kingdom
Toyota Corolla
March 5, 2024

Pros: Very smooth and professional....pick up from airport car park rather than remotely

Cons: No real issues

Ireland
Toyota Aygo
February 27, 2024

Pros: Best experience of around the agency

Cons: All

United Kingdom
Nissan Qashqai
February 15, 2024

Pros: Nothing at all.

Cons: Very rude staff and unhelpful and unwellin to understand any issues the customer has. Everything is someone else is fault.

United Kingdom
Volkswagen Polo
February 12, 2024

Pros: Good reliable firm

Cons: Nothing

United States of America (USA)
Volkswagen Polo
February 11, 2024

Pros: Desk agent took time to talk to us and tell us information about Dublin.

United Kingdom
Toyota Aygo
February 5, 2024

Pros: Swift

Cons: All good

United Kingdom
Nissan Qashqai
February 5, 2024

Pros: Nothing

Cons: Car was totally battered. Scratched and dented all over the place and they didn’t want to check it over. Just said take pictures. The diagram they showed me with dents didn’t even match the car I was given. No interest what so ever. Just rude and unhelpful

United States of America (USA)
Toyota Corolla
January 23, 2024

Pros: Fast and efficient

Cons: N/A

United Kingdom
Nissan Qashqai
January 21, 2024

Cons: THEY DID NOT HAVE ANY SUVs AS ORDERED. HAD A 100,000KM SKODA. NOT GOOD ENOUGH!!

United Kingdom
Renault Clio
January 20, 2024

Pros: Fast efficient Helpful

United Kingdom
Toyota Corolla
January 17, 2024

Pros: Excellent staff

Cons: N/A

United States of America (USA)
Toyota Corolla
January 12, 2024

Cons: They charged me for fuel and shouldn't have done so. I'm still waiting on the credit of $147.

France
Toyota Aygo
January 9, 2024

Pros: efficiency on pickup and return

Cons: no hint at the border fee of 30+ euros to go to Northern Ireland. This was not specified in the voucher either, it seems

United Kingdom
Toyota Corolla
January 8, 2024

Pros: Efficient

Cons: Please remind to bring a credit rather than a debit card!

United Arab Emirates
Toyota Aygo
January 8, 2024

Pros: You sold an on airport pick up…. Yet I had to board a bus and drive 8 minutes to a lot. This is misrepresentation. I’ve hired with you more times than I should’ve. This will be the last. I paid more for in airport pick up and did. Or receive one. In your response please highlight how you’ll make it up to me if you wish to keep me as a customer.

Spain
Toyota Corolla
January 8, 2024

Pros: Friendly and efficient

Cons: The return to the airport from the drop off took 30mins in total

France
Renault Clio
January 7, 2024

Pros: Fast and good service.The car was very clean

United Kingdom
Renault Clio
January 6, 2024

Pros: Efficient service

Cons: Staff

United Kingdom
Volkswagen Polo
January 5, 2024

Pros: Friendly and efficient

Cons: There were a lot of people waiting for the mini bus to return to the airport, which was a little frustrating

Ireland
Renault Clio
January 4, 2024

Pros: Budget rental is great company, great prices , great costumer service.

Cons: Nil

United Kingdom
Volkswagen Polo
January 2, 2024

Pros: Quick, easy and professional

United Kingdom
Renault Clio
January 1, 2024

Pros: Staff were polite and efficient

Cons: N/A

Spain
Toyota Aygo
December 31, 2023

Pros: Some staff were friendly

Cons: Car maintenance issues, poor facilities

Ireland
Toyota Corolla
December 30, 2023

Pros: I had to change the first rental car as I had an issue with the fan heater. The car kept steaming up which resulted in practically zero visibility

Netherlands
Renault Clio
December 30, 2023

Pros: The people that work there

Denmark
Hyundai ix35
December 29, 2023

Pros: Collection was ok but I was tired and end up in a queue again instead of going straight to collection. No one there to check and direct people. Dropping off was clear and fast! All good. Despite of having to wait in the cold 🥶

Cons: The car was very used for family with 2 kids and breaks were really annoying.

New Zealand
Toyota Corolla
December 28, 2023

Pros: Very easy to pick up and drop off.

Cons: Shuttle bus to depot could have been quicker

United Kingdom
Kia Picanto
December 28, 2023

Pros: Value for money

Cons: Contacted company about item left and got no reply

Netherlands
Toyota Aygo
December 22, 2023

Pros: The first car they provided - the boot did not open. They immediately swapped for a new car, no questions asked and it was a newer and better model. The price remained the same

Cons: The only comment would be to have car mats its your rental cars - easier to keep the cars clean then

Hungary
Volkswagen Polo
December 12, 2023

Cons: Shuttle buses slow to arrive.

Ireland
Volkswagen Polo
December 11, 2023

Cons: Car condition was bad, unpleasant car to drive

United States of America (USA)
Volkswagen Polo
December 10, 2023

Pros: The rental agent was courteous and very efficient. From the time we stepped up to the counter to finding the car was very short.

United Kingdom
Toyota Corolla
December 6, 2023

Pros: Friendly and efficient

Cons: Nothing I didn’t like

Netherlands
Toyota Corolla
December 6, 2023

Pros: Great

Cons: Nothing

Hong Kong
Toyota Corolla
December 6, 2023

Pros: I liked the efficiency of collection and return in addition to the car I was assigned.

Cons: n/a

United Kingdom
Volkswagen Polo
December 4, 2023

Pros: Efficient, quick and car was in new condition.

United Kingdom
Skoda Citigo
November 30, 2023

Pros: they had my details from last time

Cons: big shuttle bus to get back to airport so look a bit too long to load

Slovenia
Toyota Corolla
November 28, 2023

Pros: Things went fairly quickly. The return procedure was very smooth. They didn't try to claim that existing marks on the car were caused by me.

Cons: I expected a slightly bigger car.

United Kingdom
Volkswagen Polo
November 19, 2023

Pros: Clear instructions

Cons: Car not as advertised and not in as good condition as expected.

United States of America (USA)
Toyota Corolla
November 16, 2023

Pros: Friendly, professional, helpful, and didn't try to upsell.

Cons: The car had some minor issues. The Budget desk isn't easy to get to from the airport.

Ireland
Toyota Corolla
November 15, 2023

Pros: Great service, prompt and polite, sign posting for return area needs upgrading/to be rethought.

Cons: Nothing really, very happy with the overall service and experience

United Kingdom
Ford Ka
November 14, 2023

Pros: Good car, nice staff

Cons: After confirming my details at their desk in the airport it then took a further half hour to wait for and then get on a shuttle bus to where I could actually pick up the car.

United Kingdom
Hyundai ix35
November 14, 2023

Pros: Staff on the desk at Dublin airport were really helpful and friendly

Cons: Response when I emailed requesting help for a passenger with a broken leg was less helpful

United Kingdom
Ford Ka
November 9, 2023

Pros: Head light one didn’t work at all the other only sim engine warning light on car was not fit be on the road

Cons: Head light one didn’t work at the other only sim engine warning light on car not fit for the road and budget awful to contact phone just rang no one answered no reply to email

United Kingdom
Volkswagen Polo
November 5, 2023

Pros: normally very efficient

Cons: the delay waiting for transport back to terminal this time.

United Kingdom
Volkswagen Polo
November 4, 2023

Pros: Quick and easy. Shuttle was regular

United Kingdom
Renault Clio
November 2, 2023

Cons: The car was very badly scratched & dented & didn't look like it had been cleaned.

Denmark
Volkswagen Polo
November 1, 2023

Pros: Nothing.....very rute staff.....the only negative thing about ireland

Cons: Everything....very bad....a disaster

United Kingdom
Ford Ka
October 31, 2023

Pros: Ease of return, no drama for out of hours return

Cons: Nothing

United States of America (USA)
Renault Clio
October 31, 2023

Pros: Friendly staff, easy and fast process at pick-up and drop-off, great service.

United Kingdom
Ford Ka
October 30, 2023

Pros: Budget service was good, it’s a shame one of the headlights didn’t work

United States of America (USA)
Toyota Corolla
October 30, 2023

Pros: Good customer service.

Cons: Offsite parking.

United Kingdom
Volkswagen Polo
October 30, 2023

Pros: Worse experience with a car rental company we have ever had. Avoid at all costs. All the customers in the queue had the same awful service when we was there.

Cons: Service was terrible. Was told at drop off there was a fault starting the car, until the rep realised we paid for the excess waiver and the car magically was working perfectly again.

United Kingdom
Volkswagen Polo
October 29, 2023

Pros: Great service. Would definitely use again.

United Kingdom
Hyundai ix35
October 27, 2023

Pros: Fast and friendly staff and perfect service even arriving late due to flight delay.

United Kingdom
Toyota Corolla
October 26, 2023

Cons: This my 2nd rental with budget in the space ot a few weeks. 1st time no issues , queued up in terminal, done paperwork and keys are in a locker with a code, Great service! This time I queued up at the desk in dublin terminal for 10mins to then be told I didnt need to queue here all i needed to do was jump on the bus . I then had to queue up at the rental office for another 10mins. Had car issues 1st car fuel was not full and had tyre warning on dash and 2nd car was only half a tank!

Hungary
Volkswagen Polo
October 23, 2023

Pros: Pick-up and drop-off time spent

Cons: The car was dirty at the pick-up and a real low budget one, the lady at the pick-up station was inpolite and rude.

United Kingdom
Ford Ka
October 22, 2023

Pros: Fairly quick drop-off, and shuttle bus driver kindly waited for me

Cons: Was surprised that Budget refused to accept my debit card unless I bought full insurance. I offered to put down a full €2000 deposit against damage instead but this was refused - I felt this was very inflexible. I felt the young lady at the counter was not very interested in trying to accommodate me or find alternatives to the situation. The car itself had two problems. One was a loose wheel-arch lining rubbing the tyre, the other was spluttering from the engine on overtaking - not very safe.

United States of America (USA)
Skoda Citigo
October 20, 2023

Pros: Fast, efficient, courteous.

Bulgaria
Ford Ka
October 19, 2023

Pros: Friendly staff

Cons: The car felt old

United Kingdom
Renault Clio
October 18, 2023

Pros: Everything was spot on .. all easy going and everything explained

Cons: All good

United Kingdom
Volkswagen Polo
October 17, 2023

Pros: Car steering faulty

Cons: Car steering faulty

Lithuania
Toyota Corolla
October 16, 2023

Pros: Quick return of a deposit

Cons: Indifferent service at the counter; aggresive pushing of their car insureance (despite the fact that I had 2 third party insurances); huge 2000 Eur deposit, fuel deposit of 170 Eur (?); booked an economy car, but was given an unasked for SUV (gas guzzler), the car had 55K+ on the clock, which showed - the car was dirty, scuffed all over; discoloured upholstery. And this was before all the technical issues started during the trip - various lights flashing (to check engine, brakes, etc.)

United States of America (USA)
Toyota Corolla
October 16, 2023

Pros: Had our car ready so that once we were at the desk it took very little time for us to be on our way.

Cons: Need to have more agents working, waited in line too long even though we had already reserved the car and had paid the down payment. The line behind us got very, very long - when you have travelers who just arrived on overnight flights, making them wait for so long is not what you want to have to experience.

United States of America (USA)
Hyundai ix35
October 16, 2023

Pros: Budget was also very easy. They rep was friendly and process easy

Cons: I wish they'd explained the toll process a little more clearly.

United States of America (USA)
Toyota Corolla
October 15, 2023

Pros: Check out was quick. Check out representatives were efficient

Cons: Check in took way too long. Shuttle driver was late and had to be called three times. He was not helpful

United States of America (USA)
Skoda Citigo
October 5, 2023

Pros: Very quick and well explained, especially for American tourists.

Cons: There was no one out where the cars were parked so if we had a question, we would have to huff it all the way back to the desk in the terminal which was the last thing we wanted to do after a long flight. The tire pressure on one of the tires was low which we noticed only as we were driving out. The car should have been checked before it was given to us! Should not be on us. I didn’t mind the missing hubcap, but after seeing the low tire pressure light, I did worry about the condition of the car

Canada
Toyota Corolla
September 28, 2023

Cons: Was forced to buy CDW ! (from either Discover or Budget and the terms to choose not buy it were entirely onerous amounting to blackmail almost !!!

United States of America (USA)
Renault Clio
September 27, 2023

Pros: Budget agents were friendly and fair. They worked with me at the end to get a discount since we returned it a day early.

Cons: Only problem was the car. It was a Skoda with a ventilation system that didn't work and no air conditioning Other than that it was fine

Guernsey
Toyota Corolla
September 23, 2023

Pros: Not much

Cons: The car was not fit for purpose. The stop start wouldn’t work and the clutch was about to go! We thought it just a bit cold etc but no the clutch was dreadful. We got stuck on the gears several times and it made you very weary of driving the out the city and towns. We did tell them when we got back to not let this out until it is looked at.. most definitely the worst rental car we have ever had!

United States of America (USA)
Toyota Corolla
September 22, 2023

Cons: waiting for the shuttle van

Canada
Volkswagen Polo
September 22, 2023

Pros: Quick and efficient

United States of America (USA)
Toyota Corolla
September 21, 2023

Cons: I arrived to pick up and was told the car was being washed and would be ready in 5 minutes. Almost an hour later no car. When I asked I was told that the car I was supposed to have had a flat so they had to get a different car.

France
Ford Ka
September 21, 2023

Pros: Nothing.

Cons: Didn't get the car or our deposit back because, "we booked through a third party." And could only use an my partner's credit card if I took out extra insurance at 3 times the quoted cost of the car. (I have annual insurance to cover damage not covered by CWD.)

Malta
Hyundai ix35
September 20, 2023

Pros: nothing special about budget.

Cons: Adding a €34 charge which was not mentioned anywhere. Providing a car which is in a different category. Arrogance of agent!

United Kingdom
Toyota Corolla
September 20, 2023

Pros: Staff were efficient at collection and drop off

Cons: Crap cars

Spain
Hyundai ix35
September 15, 2023

Pros: The service was good, the car was a nightmare.

Cons: Almost impossible to use the car as gears wouldn't go in.

United States of America (USA)
Volkswagen Up
September 14, 2023

Pros: Professional, accurate, accommodating.

Cons: The long lines to claim the vehicle due to only 3/7 representatives.

United States of America (USA)
Toyota Corolla
September 13, 2023

Pros: Mostly everything. It was pretty expensive but oh well.

Cons: It took forever for the shuttle to show up to take us to the desk and nearly as long on the line to see the agent.

Italy
Volkswagen Polo
September 12, 2023

Pros: Very kind working staff

Cons: very long queue to the desk for picking up the car

United States of America (USA)
Toyota Corolla
September 11, 2023

Cons: I do not know the total bill as third party through Discovery cars complicated the whole process

United Kingdom
Volkswagen Polo
September 11, 2023

Pros: Ease of drop off

Cons: No one told use about the rolling toll on the M50 - massive failure by the company!

Canada
Volkswagen Polo
September 10, 2023

Pros: Very efficient when dropping off the car.

Cons: It took a little more time to pick up the car but then again we get switch the car last minute. The car we got was phenomenal so thank you so much

France
Renault Clio
September 10, 2023

Pros: Very efficient agent. No problem at all for the dropp off .

Cons: Nothing

Israel
Volkswagen Polo
September 10, 2023

Pros: The office in the terminal, the car was in good condition, very fast pick and return.

Cons: The 2000Eu deposit is too high.

United States of America (USA)
Toyota Corolla
September 9, 2023

Pros: Nothing

Cons: Service from Budget in Dublin was the worst possible.

United States of America (USA)
Renault Clio
September 9, 2023

Cons: My cost was more than double what it was to be through Discover cars. They were misleading and gave me the run around when I brought it up on return refusing to honor the discover card agreement.

United States of America (USA)
Toyota Corolla
September 9, 2023

Pros: The service from the point in airport of directions for vehicle pick-up shuttle all the way through explaining to us the process of rental charges, use of the vehicle, return, checking out & shuttle return to airport was perfect!

Israel
Toyota Corolla
September 8, 2023

Pros: Very efficient ,and we also had air conditioned car even though we didn't ask

Cons: It should be more detailed how to get to the desk

United Kingdom
Renault Clio
September 7, 2023

Pros: Staff at the desk friendly, helpful and efficient

Cons: The car provided was of very poor quality and when I raised my concerns at the time of pick up I was told it was safe and dismissed. I did not feel happy driving the car at any point. Tires warn at the edges on a day of heavy rain and an intermittent rattling sound. Significant damage that required a lot of photos to record.

United Kingdom
Volkswagen Polo
September 6, 2023

Pros: It was nice and easy collecting and dropping off

Cons: The headlights didn’t work and I was also promised a full tank when it had under half. I don’t know how the car passed the check before I collected it

Belgium
Dacia Jogger
September 4, 2023

Pros: The drop off was fast, easy, very polite and honnest.

Cons: The young man at the pick up desk in Dublin airport was inpolite and unhelpfull.

United Kingdom
Toyota Corolla
September 3, 2023

Pros: No queue at check in but now I know why - awful overall service!

Cons: All stated above. Filthy car and clearly trying to pin the blame of someone else’s damage on me

Belgium
Volkswagen Polo
September 3, 2023

Pros: They where very helpfull

Cons: Perfect, only the return was quite hectic, a lot of cars at the same time

France
Skoda Citigo
September 2, 2023

Pros: The battery of the key is low and the car service light is on since we have the car after one day Very stressful

United Kingdom
Volkswagen Polo
August 31, 2023

Pros: Everyone was very helpful especially the lady at Dublin Airport Reception Desk

Australia
Renault Clio
August 31, 2023

Pros: Hassle free drop off but when returned a day early, nobody wanted to engage about revised pricing.

Cons: Pick up of vehicle there was a delay of about 20-30 minutes and eventually we were given a different car. Lost time was critical on that day.

United Kingdom
Renault Clio
August 29, 2023

Pros: Seemed helpful and friendly. Sorry that I have had this problem. Leaves a bad taste

Cons: As above. Over charging

Italy
Ford Ka
August 28, 2023

Pros: efficency

Cons: - I didn't receive a copy of the contract by email - lady at the desk was not so empathetic with us in solving a main issue concerning the 2000€ deposit

Israel
Dacia Jogger
August 27, 2023

Pros: Value for money. Very obliging personnel. None of the traditional nastiness of companies over insurance and possible damage.

Netherlands
Renault Clio
August 27, 2023

Pros: The lady at the desk when dropping off the car was immediately appologetic when I pointed out that I did not get the correct car - yet was told it was the same category as I had ordered when I picked it up. She apologised and gave me some money off.

Cons: The queues were enormous - I found the girl at the desk rather rude when I questioned her about the bill. I also told her that I had ordered an Open Corsa and that the Picanto in my opinion was from a smaller category and not what I had paid for. She disputed this and because it was so busy and a I had been waiting so long I accepted it. I then questioned it on returning the car and found out that I had been correct and it was a smaller catergory that I had paid for.

United States of America (USA)
Skoda Citigo
August 23, 2023

Pros: Friendly n professional

Cons: All good

Greece
Volkswagen Polo
August 23, 2023

Pros: They did not provide any service

Cons: These guys are scammers. On the desk the asked more than the booking

United Kingdom
Hyundai ix35
August 17, 2023

Pros: Rude staff. Gave us a broken child seat. We will be filling a complaint to the numerous issues we had picking up.

Italy
Toyota Corolla
August 16, 2023

Cons: at the airport table there were no customers but they told us to go to the rental center where instead there were DOZENS of customers in the queue waiting for more than an hour, BAD SERVICE BAD vehicle tyres; year 2023 car of 2016 tires of 2016 old and worn, one succumbed to consumption 20km from the airport, had we been on the motorway it would have been VERY dangerous

United States of America (USA)
Toyota Corolla
August 16, 2023

Pros: Quick, efficient, friendly

Cons: Nothing

United Kingdom
Renault Clio
August 16, 2023

Pros: Only the car doing the job getting me from a to b, and the guys at the drop off.

Cons: Had to return to the car hire desk to report more bumps, dents and scratches that were not shown on my car hire report/invoice, so delayed me by up to an hour waiting in the queue, wasn’t good!

Switzerland
Volkswagen Polo
August 16, 2023

Pros: Quick, efficient, affordable.

Cons: The car ran out of window wash very quick and the inside was a bit dirty.

United States of America (USA)
Dacia Jogger
August 15, 2023

Pros: The guys at the desk were nice. Also, for once, there were no surprise charges at the last minute.

Italy
Volkswagen Polo
August 15, 2023

Pros: in addition to all the inconveniences that I have described to you, I discovered during the holiday that the car was fitted with 3 different types of tires and the rear ones were particularly worn, please also consider that when the car was collected they had to return because there was an engine failure signal on Screen

Canada
Renault Clio
August 15, 2023

Pros: Beyond slow. Over 2 hours to pick up car from arriving at car rental facility.

United Kingdom
Renault Clio
August 15, 2023

Cons: Not impressed had much better from other providers not given correct information

Italy
Toyota Corolla
August 14, 2023

Pros: Nothing in particular the car was in line with expectations

Cons: Extremely long handling time at front desk Credi card deposit still blocked 8 days after returning the car with no damage I’m experiencing heavy problems due to reaching the CC plafond!!! Your phone number rings for hours and nobody picks up A dreadful service

France
Renault Clio
August 14, 2023

Pros: OK

Cons: Expensive for an old car model

Italy
Volkswagen Polo
August 13, 2023

Cons: Non hanno accettato l'assicurazione base + la copertura totale (rimborso franchigia) effettuato con Discovercars, dicendo che la carta di credito non accettava l'addebito della franchigia di 2000e. Non ci è mai capitato questo problema con altre compagnie, nemmeno con + di 2500e di franchigia. Abbiamo dovuto stipulare un'assicurazione aggiuntiva andando a pagare il doppio. Inoltre l'auto non aveva nemmeno l'autoradio ne la possibilità di collegare lo smartphone

United States of America (USA)
Renault Clio
August 12, 2023

Pros: The return process was super easy

Cons: The pickup of the car in Dublin was really unorganized.

United Kingdom
Renault Clio
August 11, 2023

Pros: Nothing at all

Cons: Everything

United Kingdom
Renault Clio
August 11, 2023

Pros: Great service, affordable, easy to use, nice car. Will definitely use again 😊

United Kingdom
Renault Clio
August 10, 2023

Pros: not a lot - staff ok

Cons: never hired a Skoda Fabia before let alone one with 83000 kms. passenger window did not open rear passenger nearside door did not open from inside - no visible child lock. an unwelcome half packet of tampons discovered in the glove box. the car was on its last legs and really was not fit to hire out. one would think that for the money they would try a bit harder. the tyre pressure light kept flickering on so first thing after pick up at 10pm wasted 2 euro at the air pump as it made no difference

Israel
Skoda Citigo
August 10, 2023

Cons: Not answering the phone

United Kingdom
Toyota Corolla
August 9, 2023

Pros: Price advertised 339 Euros price eventually paid after all the extra insurance 514 Euros

Cons: Price advertised 339 Euros price eventually paid after all the extra insurance 514 Euros

United Kingdom
Volkswagen Polo
August 9, 2023

Pros: Customer service provided

Cons: Nothing

United Kingdom
Renault Clio
August 9, 2023

Pros: Not much

Cons: See above. Pickup was disorganised and prolonged.

Canada
Renault Clio
August 9, 2023

Pros: Not much really. I was threatened, given child seats that did not work, offered a swift instead of clio , told to fuck off and never got to say a final goodbye to my father - how would you rate budget

Cons: Please sack Noah working for Budget in Dublin airport and the service personal who managed the cars across from the airport - threatened my wife - I know this is not the budget I’ve have dealt with for 15 years and across my our countries

United Kingdom
Renault Clio
August 8, 2023

Pros: Easy to find at the airport

Cons: No vehicle condition checks undertaken with a member of staff just asked to sign the paperwork and not shown the controls on the vehicle

United Kingdom
Toyota Corolla
August 8, 2023

Cons: Old car not in very good condition

Ireland
Toyota Corolla
August 8, 2023

Pros: Counter staff very accommodating

Cons: Return was a little long, the car was dented and should have been flagged on paper work in advance rather than having to highlight this

Spain
Dacia Jogger
August 8, 2023

Cons: Price expensive, the car was a bit dirty. Returning far away from the terminal.

United Kingdom
Renault Clio
August 6, 2023

Pros: Relatively fast booking in- and pick up of the car

Cons: The car wasn’t up to my expectations for cleanliness- seemed a bit worn. Finger marks and smudges all over the panel and doors inside. Fusty Smell masked by some cheap smelling air freshener. I had recently hired another car on another trip (Renault Clio) the one I was given in this occasion was a Kia Picanto - which is not ‘similar’ to the Clio in any way (i.e. build quality, specifications , onboard tech etc) So a bit disappointed.

United States of America (USA)
Toyota Corolla
August 6, 2023

Pros: Agent when we picked up car.

Cons: Taking a bus after dropping off car.

United Kingdom
Renault Clio
August 5, 2023

Pros: Fast efficient service

Cons: Man who checked the car on return was unfriendly and rude

Netherlands
Skoda Citigo
August 4, 2023

Pros: I wish they would take debit cards as well

Cons: The representative seemend very distracted when we came to pick up the car. Answring everybody's question but our own

Australia
Renault Clio
August 4, 2023

Pros: speed of pick up

Cons: no complaints

United Kingdom
Renault Clio
August 4, 2023

Pros: A very substandard car was provided. No screen or CarPlay, which made it a lot harder to drive around Ireland. Very basic car, that felt extremely old despite its 2021 age.

Cons: Terrible drop off experience at Dublin airport. It took far too long, and we almost missed our flight because of it. We (along with others) had to stand beside our cars in the rain, to wait for one of 3 inspectors to inspect a massive amount of cars. I’ve never had that before when renting a car. With hertz, you drop off the keys and that’s it. I’d never use Budget again.

United States of America (USA)
Renault Clio
August 3, 2023

Pros: very efficient and courteous

Cons: nothing wrong with Budget, just the frequent chaos at the airport

United Kingdom
Renault Clio
August 2, 2023

Pros: Very easy and very quick,

Cons: Nothing to dislike

United Kingdom
Toyota Corolla
July 31, 2023

Pros: It was quick, efficient.

Cons: The car I hired and paid a bit of a premium for (I.e intermediate) was not what I was given. I got a basic Dacia Sandero that was entirely unfit for purpose. The car had wind up windows, a boot you could only open physically with the key (I.e no latch), no air con, the most basic interface and was beaten up with significant dents all over it. I consider this borderline fraud - and would like a significant proportion of my rental refunded

United Kingdom
Dacia Jogger
July 31, 2023

Pros: The staff was generally helpful.

Cons: One employee gave me misleading information that delayed picking up the car by about an hour.

France
Toyota Corolla
July 31, 2023

Cons: all went well, just the deposit regarding the car and the tank are way too important, it blocked my credit card for 2 days.

United Kingdom
Volkswagen Polo
July 30, 2023

Pros: Easy to find and transfer to rental centre

Cons: Failure to send agreement to correct email. Limited explanation of car at rental centre

United Kingdom
Volkswagen Up
July 29, 2023

Cons: Am disabled and agent took too long and was helping colleagues rather than focussing on getting my paperwork completed

Spain
Ford Ka
July 28, 2023

Cons: One hour waiting time to pick Up the car The rental Office was not located at the airport terminal. In the contract It stated it was. The AC was not working

United Kingdom
Renault Clio
July 28, 2023

Pros: Poor quality car looked old well used had problems with wheel trims and noises when braking

Cons: Same old problem not excepting 3rd party insurance then charging extra insurance money overall was bad experience uncaring staff and poor quality car for the money

Singapore
Dacia Jogger
July 26, 2023

Pros: The have a good system going and picking up the car was easy once the paperwork was completed. Rented the Dacia Jogger - very satisfactory ride.

Cons: wish they had more drop off points in the city.

United Kingdom
Volkswagen Polo
July 24, 2023

Cons: Back seat was not vacuumed.

Poland
Volkswagen Polo
July 20, 2023

Pros: Everything except the deposit beeing not in accordance with the deal.

Cons: Deposit was determined for 2000 EUR, but finally it occured that I had to pay over 2200 EUR (additional deposit for hiring the car). I was not prepared for that.

Netherlands
Toyota Corolla
July 19, 2023

Pros: Friendly and efficient

Ireland
Volkswagen Polo
July 18, 2023

Pros: Friendly and helpful

Cons: Nothing really

United Kingdom
Renault Clio
July 18, 2023

Pros: Good picking up directly in airport.

Cons: I was asked to purchase extra insurance when picking up car although my agreement said fully covered.

United Kingdom
Renault Clio
July 17, 2023

Pros: The frequency of the bus to the car park

Cons: Try to fob us off with a small car. The question at the desk. The argument over the car

France
Volkswagen Polo
July 16, 2023

Pros: Nothing

Cons: Automatic provided instead of manual requested in booking Car was old 2019 with 95K km No answer from Budget Customer service on all call

Spain
Renault Clio
July 15, 2023

Pros: Fast return

Cons: Having to go on a bus to pick up the car even though ot said airport pick up on the reservation

United States of America (USA)
Dacia Jogger
July 15, 2023

Pros: Not much

Cons: Took us 2 hours to get out cars.

United States of America (USA)
Toyota Corolla
July 14, 2023

Pros: Friendlyl

Cons: Nothing

South Africa
Volkswagen Polo
July 13, 2023

Cons: Car not clean with wipers defective. Split collection with one part of admin in airport and another to collect vehicle at different location is not ideal.

United States of America (USA)
Toyota Avensis
July 13, 2023

Pros: A fair price. Honest information about insurance, rates, etc.

Cons: Nothing

Belgium
Volkswagen Polo
July 13, 2023

Pros: la rapidité la facilité de prise en charge

Cons: L arnaque à l assurance complementaire

Canada
Dacia Jogger
July 12, 2023

Pros: Simplicity of rental

Cons: What seamed to be a large security deposit .

United States of America (USA)
Volkswagen Polo
July 11, 2023

Pros: Car itself was new and very nice. I appreciate how quickly Alice got back to my email about the issues with my rental agreement and made sure it was correct.

Cons: The agent at the Dublin picking office completely messed up my rental agreement - wrong name, address, number of days renting, total cost of rental. Upon returning the car and making sure that the updated invoice was correct (and that I wouldn’t be overcharged) the return agent was quick to dismiss any issues in a not so friendly way.

South Africa
Ford Ka
July 11, 2023

Pros: Very efficient and helpful

Cons: The car condition

United Kingdom
Renault Clio
July 9, 2023

Pros: Some nice reassuring staff

Cons: Rude member of staff at collection.

United Kingdom
Renault Clio
July 8, 2023

Pros: Very helpful desk agent who seeing my wife in a wheelchair gave me a car inside the airport anyway even though any booking through discover cars.com is not entitled to this.

Cons: Nothing really

United Kingdom
Renault Clio
July 8, 2023

Pros: Friendly service and everything explained

Cons: The waiting time for the car although it was busy

Denmark
Volkswagen Polo
July 7, 2023

Cons: Not helpful at all as we booked through a broker

United States of America (USA)
Toyota Avensis
July 7, 2023

Pros: Car return

Cons: Note been able to pick up the car at the airport and the wait time

Israel
Skoda Citigo
July 7, 2023

Pros: New car. Low gas consumption

Cons: Overcharged

United Kingdom
Volkswagen Polo
July 6, 2023

Pros: Car drop off was quick and easy - with good bus service back to airport

Cons: The car was not to the standard we would expect from Budget

United Kingdom
Toyota Corolla
July 5, 2023

Pros: good service no complaints

Cons: no comments

United States of America (USA)
Dacia Jogger
July 5, 2023

Pros: James, the manager ?, was able to store the way back seat which made the rental possible. Otherwise with 6 people AND luggage, the car was way too small. He cannot be promoted fast enough.

Cons: Would like for future renters to understand JUST EXACTLY how much room there is in the car. Or rent a bigger car if close, even if a lot more money

United Kingdom
Dacia Jogger
July 5, 2023

Pros: Very slick on the return, car was clean and we had no issues

Cons: Very slick on the return, car was clean and we had no issues - I think it would have helped to have been given a how to guide on how the electronic handbrake worked

Ireland
Volkswagen Polo
July 4, 2023

Pros: Quick and easy, staff excellent

Cons: Nothing

United States of America (USA)
Renault Clio
July 3, 2023

Pros: very helpful and friendly

Cons: getting in touch budget was a bit difficult when having questions while on the trip.

United States of America (USA)
Volkswagen Polo
July 1, 2023

Pros: Friendly staff, limited wait at counter

Ireland
Volkswagen Polo
June 30, 2023

Pros: The agent who gave to the rental was patient and kind. Very good customer service

Cons: I just wasn’t happy that the deposit was different to what the website stated

South Africa
Volkswagen Polo
June 29, 2023

Pros: Super quick to pick up car and drop off

Cons: The car had some funny noises but other than that drove very well

United States of America (USA)
Ford Ka
June 29, 2023

Pros: Everything was great!

Italy
Volkswagen Polo
June 28, 2023

Pros: Clearness

Cons: Quality and maintenance of the car

Belgium
Renault Clio
June 27, 2023

Pros: Good

Cons: Nothing to remark

Netherlands
Renault Clio
June 26, 2023

Cons: That the pickup location is NOT on the airport (although this could also be a Discover cars trick)

Canada
Renault Clio
June 26, 2023

Pros: Good service and very easy to drop off the car; complete hassle free.

Cons: Car was damaged (many small dents and scratches). Budget rep. told me to take pics. and to show them upon my return. A procedure that we are not familiar with in North America. This being said, there was no problem at all when returning the car and no need to show the pictures.

Netherlands
Ford Ka
June 25, 2023

Pros: Fast and efficient

Cons: Little far from the terminal

United States of America (USA)
Renault Clio
June 25, 2023

Pros: They offered us an upgrade for 5 euros a day to an automatic, probably due to the look of fear on my wife’s face.

Cons: We had to wait for a shuttle to another lot a few minutes away from the airport to pickup our car.

United Kingdom
Renault Clio
June 24, 2023

Pros: Great company ticked every box

South Africa
Volkswagen Polo
June 21, 2023

Pros: Good service

Cons: Waited long to pick up car and didn't know about the fuel deposit

Switzerland
Ford Ka
June 20, 2023

Pros: The car was almost new. Car return was extremely fast

Cons: First of all, I booked a car from terminal, because I was arriving late. I did that on purpose. On the day of the trip, I received an email that my car pickup location was changed to shuttle bus. Of course there was no information about where the shuttle bus is, so I had to wait in the queue to Budget window at the terminal anyway, to ask. Then I had to wait 20minutes for the bus and then next 20 minutes in the queue in their rental facility 5km out of the airport. Also, the car had no AC....

United Kingdom
Renault Clio
June 20, 2023

Pros: Very helpful and efficient

Cons: Car had high mileage and no phone hands free

Israel
Toyota Corolla
June 20, 2023

Pros: Great overall service! No complaints

United Kingdom
Ford Ka
June 19, 2023

Pros: the agent (originally from brazil) i had when picking the car up was incredibly professional and amazingly friendly.

Cons: n/a

Hong Kong
Toyota Corolla
June 18, 2023

Pros: The staff were efficient, friendly and professional.

Cons: I discovered issues with the first car I received after driving away from the pickup area. I returned the car and exchanged to one that I was really happy with. The exchange was quick so thanks to the staff for that!

Spain
Volkswagen Polo
June 17, 2023

Pros: La rapidez para dejar el coche

Cons: A la hora de pagar, y dado lo elevado de la fianza y el límite de la tarjeta, no se ofrece la posibilidad de pago con efectivo del importe del alquiler o de fraccionar el pago con otra tarjeta ni ninguna otra solución que no fuese el pagar un seguro con la propia compañía cuando ya lo tenía por otra parte.

United Kingdom
Volkswagen Polo
June 17, 2023

Pros: Easy, drop off representative very friendly.

Cons: Tried to sell us insurance even though we'd paid for full cover with Discover Cars. Pick up representative was unfriendly.

United States of America (USA)
Renault Clio
June 15, 2023

Pros: Quick Kind customer service

Cons: They had a car waiting.

Belgium
Volkswagen Polo
June 14, 2023

Pros: Quite fast and efficient, the Dublin airport office seems well organised.

Cons: I paid for category VW Polo, and received a Suzuki Swift which is a smaller car. Fortunately we were only 2 people, so the Swift was enough. But I received a downgrade, which is not acceptable. Also, the Swift had 68.000 kms and lots of small damages on the bodywork. Fortunately it drove just fine. I suspect Budget gave us this downgrade because I booked through a broker instead of booking directly with Budget (which lets them earn more).

United States of America (USA)
Volkswagen Up
June 14, 2023

Pros: The Budget staff were tremendous in being helpful and kind to ensure we were understanding of the rental agreement as well as the car. They even provided insight to the sites around Ireland, paying off tolls, and operation of the car.

Cons: Nothing.

United States of America (USA)
Dacia Jogger
June 12, 2023

Pros: The staff. And the gas mileage was great too.

Cons: Needs to be a tips list in car - the front desk can't lecture you on everything, but shifting into reverse on a Dacia Jogger (pinch shift) and also, putting key in the slot it wants it to sit so it will start the car. That's it! Only suggestion

United States of America (USA)
Dacia Jogger
June 12, 2023

Pros: The people at the counter were fabulous. I loved them. Give them all raises. The nice lady and younger man I picked up the car from in Dublin were SUPER helpful.

Cons: The ONLy thing I would suggest is that they remind you how to put the car in reverse - some people like me have not driven a "pinch shift" for the reverse. They can't tell you everything, of course, there's always something. But other than that, absolutely perfect service, especially from the counter people. The info on the reverse should be in the paperwork, as well as where to put your key so the car will start.

United States of America (USA)
Toyota Corolla
June 11, 2023

Pros: They seemed very customer friendly.

Cons: They rent a car with damage and then put on the onus on the customer to document the prior damage. this should be done by the rental company.

New Zealand
Volkswagen Polo
June 10, 2023

Pros: so accommodating when our plane was delayed making them have to stay open later

United Kingdom
Renault Clio
June 9, 2023

Pros: Friendly staff

Australia
Volkswagen Polo
June 9, 2023

Pros: Budget provided me with an appropriate car in good working order.

United Kingdom
Volkswagen Polo
June 7, 2023

Pros: Friendly and efficient

Cons: No markup sheet of the cars damage, having to take photos and videos is not a great experience as it causes worry that we’d be charged on return.

United States of America (USA)
Toyota Corolla
June 6, 2023

Pros: They exchanged my car and upgraded when the gos didn’t work.

Romania
Renault Clio
June 6, 2023

Cons: We received the most beat up horrible car in the entire compound. Will never use Budget again.

United States of America (USA)
Renault Clio
June 5, 2023

Pros: So helpful and pleasant.

Cons: Nothing

United States of America (USA)
Renault Clio
June 5, 2023

Pros: Fast, friendly, and courteous during both the rental and the return. No negatives, no surprises.

Belgium
Volkswagen Polo
June 5, 2023

Cons: I took to long to pick up the car. The person at the desk that needs to deliver the key was clearly drunk.

Spain
Renault Clio
June 3, 2023

Pros: To be honest I should have refused to take the car it was not fit for rental but I was tired after a long day flying and traveling

Cons: Also just to mention when driving the car it had a lot of rattles I was quite shocked and when I returned the car I noticed the rental company driving the car around the car park several times as if they new the car was not fit for rental also I had a worrying four days waighting to see if I was going to get my deposit back I think because I took loads of photos of all the damage I had a lucky escape

Spain
Volkswagen Up
June 1, 2023

Pros: quick

Cons: could not top up petrol at site

United Kingdom
Renault Clio
May 31, 2023

Pros: Competitive price with unlimited mileage.

Cons: Off airport pickup and drop off via a courtesy bus. Wouldn't have been an issue if this was advertised as I would have selected an alternative provider offering on site rental. Car needed a clean internally on pickup. Dashboard dusty and floor needed a vacuum.

United States of America (USA)
Volkswagen Polo
May 31, 2023

Pros: They made an adjustment to my rental right away, allowed me to pick it up sooner. Easy return.

United Kingdom
Toyota Corolla
May 31, 2023

Pros: friendly staff - good explanations of terms and pricing

Cons: would prefer a physical presence at the actual collection point

United Kingdom
Toyota Corolla
May 30, 2023

Pros: Well organised by budget. Very friendly staff

Cons: Initially gave me a smaller car but once pointed it out, they sorted it

Singapore
Toyota Corolla
May 29, 2023

Pros: It really provides a good budget option to rent cars. The website was user friendly and the instructions provided were accurate and timely. The condition of the car was good.

Cons: Nothing