Enterprise at Dublin Airport

Pros: The gents at drop off were great! Offered me a ride back to terminal as well! Thanks gent who looked over the car as well as Duncan who drove me back to terminal! Top!

Cons: It may have been my pickup time but there was no one in the booth to look over the car with me at pickup!

Cons: The car tires needed air and the wipers were terrible.

Pros: Brill service will use again

Cons: Nothing was perfect

Pros: That the on site staff were supportive, helpful and to my knowledge communicated company refund policy truthfully and clearly. However I have found this not to be the case which has been disappointing.

Cons: Again my whole experience has been tainted by both discover cars and enterprise head office in seeking a resolution to unforeseen circumstances. I was helped greatly by staff on site at enterprise and told a refund would be provided and they were sympathetic and supportive. But now I have received an administrative nightmare from enterprise head office and discover cars where I am discouraged from ever booking with them again.

Pros: The rental of the vehicle was around $400 and I paid with my American Express which should have covered the insurance however when I asked the agent about coverage she said she had no idea if Amex covered so I had to purchase additional insurance which was nearly $900. I definitely wouldn’t use again

Pros: smooth as always

Cons: full insurance a bit more expansive

Cons: Seemed like it took an hour for the shuttle to pick us up but was prob closer to 35 - 40 min

Pros: Manager help with my issues

Cons: The gave my a car with a crack windshield and a dashboard light blinking (clutch heating up)as soon as I got in the car for the car to give up on me the next day! Lost a day of my trip to Ireland … bummer!

Pros: Quick pickup, clean car, quick drop-off. Had a minor problem on the road, one call and they sent someone to fix it rapidly, very happy with the service from Entreprise...

Cons: Valentino was very helpful

Pros: Every aspect of the rental experience was easy and efficient

Pros: They were excellent. Great company to work with and make the whole experience easy and fast.

Cons: Nothing

Pros: Kevin was great! Super helpful!!!

Pros: Highly recommend as so easy to collect and drop off

Pros: Staff were great

Cons: Car was defective. Completely spoiled my plans.

Pros: None

Cons: Too many. We were given the car key at 12pm, but the rental charges started at 11am. We lost 1 hour of rental time.

Pros: They were very helpful and upgraded me to a larger car as no other car was available. Due to a traffic jam in the city centre, I was going to be late when returning the car. I rang the Dublin airport rental office and explained the situation and the assistant, Adina, understood my situation and told me to mention it upon return. There was no problem when I finally arrived at the rental office.

Pros: Great to deal with,

Pros: Very helpful

Cons: We were charged for toll,but we had payed ourselves,and we had NO contract with enterprise...

Pros: Professional

Cons: Nothing

Pros: easy, quick, good cars.

Cons: I would have someone to take me to the car, the garage at the airport is to wide and the number of the parking was wrong

Pros: pick up and drop off was fast. The car is great and has built in GPS.

Cons: The had several minor issues: 1) the tire pressure sensor was malfunctioned. 2) the USB C connection between the car and phone (for GPS) is not reliable, and basically not functioning well. Luckily, the car GPS works well.

Pros: Abbey was very helpful when we returned the car!!

Pros: The service desk was friendly and helpful. The shuttle to the lot was quick. The staff had us in our car and on our way before we knew it.

Cons: Mostly they were great. We probably should have been debriefed on how to manually shift this car into reverse (I've driven for years, but never seen anything like that!). The car was very difficult for anyone taller than 5'6" to get into or drive. I'm over 6-foot. I suspect there were better "fits" for me at our price range. Check in was easy ... but the crew didn't remind me to hand over the electronic access remote. I remembered to turn it in at the Enterprise Airport rental desk!

Pros: Quick and efficient. At other rental counters, I saw long lines.

Cons: —

Pros: Oz was very efficient and friendly when dropping off our vehicle - very smooth and fast process

Pros: Did not give full marks as did not receive receipt for toll charge device

Pros: Sean and Abi were fantastic!!

Pros: I was pleasantly greeted when we returned our car in Dublin. The young man was so helpful and very polite.

Cons: When we arrived they made us wait outside in the cold. Not sure why we had to wait for a young lady who was already busy helping someone else? It looked like there were at least 4 employees available.

Pros: Hats off to Eric helping us return the car

Pros: Excellent efficient and friendly service both at pick up and drop off.

Cons: Nothing.

Pros: Vehicle.

Cons: Insurance scam!

Pros: The process of collecting and returning of car was efficient and clear. The car felt well-maintained and was very clean.

Cons: None.

Pros: Fast, easy, no upsale pressure.

Cons: Nothing. Enterprise is my go to in the US.

Pros: They were quick to offer a second vehicle when there were concerns about a service warning that came up upon starting the vehicle. Drop off was quick and painless.

Cons: The distance required to walk to the vehicle with luggage when picking up.

Pros: Reached out before our trip. Car was nice little yaris

Pros: The friendliness of Cassie upon return of the vehicle.

Cons: nothing comes to mind

Pros: Adam and Cassie were awesome. Friendly, approachable and welcoming!

Cons: N/A

Pros: Friendly and knowledgable staff

Cons: N/A

Pros: Quick friendly agent at checkout

Cons: Nothing

Pros: Chris was great when I dropped off the car

Pros: Sean was great at checkin. Chris was great at showing us car and Alex was great at checkin

Pros: Ahmed was great. Having a small car on the very narrow roads along the southwest coastal area.

Cons: Our car wasn't ready and the agent insisted that a larger car they wanted to substitute was a benefit to us. We insisted on having the smaller car we originally reserved but had to wait an exceptionally long time for it.

Pros: Nice efficient people

Cons: Nono

Pros: It was great experience working with Enterprise

Pros: Efficient when I got off of the plane.

Cons: I was confused about where to return the car. I lost 30 minutes driving from one Enterprise lot to another. That needs to be more clear.

Pros: Friendly, efficient, professional!

Cons: Nothing!

Pros: covering so many details including the small items that could have been troublesome

Cons: queue and length of time in checking out

Cons: The proposed car was not the right one.The desk employee was always speaking about M 50 and toll without explaining what M 50 mensonge. Howard can I guess it Washington a motorway!

Pros: Overall great but no spare tire. Caused a real issue when we got a flat and no 20" replacement in the country

Cons: Roadside service was poor

Pros: Fast during pick-up and response after drop-off to inform the condition during drop-off. Courteous staff at front office, in particular Aaron who provided clear explanation on the rental

Cons: The on-line booking stated the drop-off to be at the rental depot. However, the front desk clarified that the drop off is at the terminal which is very convenient - would be useful if this info is given during the booking stage

Pros: My family and I really liked the car, I would definitely recommend it.

Pros: Emma at the start and Kassy at the finish were pleasant and helpful.

Pros: The staff at pick up and drop off were tremendously helpful, efficient, and friendly!

Pros: Car is big and have a lot of space

Cons: Car is old, side door lock is not working from the inside

Pros: efficient and effective

Cons: noting

Pros: SERVICIO DE ENTREGA.

Cons: nO CONOCEN MAS IDIOMA QUE EL INGLES. DEVOLCION DEL COCHE EN DUBLIN. DIA DE PARTIDO. IMPOSIBLE ACCEDER A INSTALACIONES, TODAS LAS CALLES CORTADAS. NO HUBO RECIBO DE ENTREGA DEL COCHE EN BUENAS CONDICIONES. ESTABA LLOVIENDO Y EL EMPLEADO TENIA PRISA.