Dublin Airport (DUB), Dublin, Ireland
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Driver's country of residence is United States of America (USA) and age is 30-65
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Easirent at Dublin Airport

Collinstown Business Park, Swords Road, Cloghran, K67 C7D0
00353 16 950 324
Pick-up instructions
Shuttle: Easirent operate a free shuttle from Dublin Airport from Zone 18 Terminal 1 - Please call our Dublin Branch on arrival ( 00353 16 950 324 ) to arrange a Shuttle to our office. Non Airport Collection - Please collect from our office located at, Unit B4C, Airport Business Park, Cloghran, Dublin, Ireland
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:05:00-00:30
Tue:05:00-00:30
Wed:05:00-00:30
Thu:05:00-00:30
Fri:05:00-00:30
Sat:05:00-00:30
Sun:05:00-00:30
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United Kingdom
Kia Sportage
July 10, 2024

Pros: To be honest nothing

Cons: Offered smaller car and not SUV and had to fight for big one. The car they gave was Chinese make, dirty from inside and stains on seats. They don't have road side assistance if the car has non technical breakdown if you don't take full insurance from them which was not normal and for breakdown assistance of car in case of technical fault we have to call their office and they will coordinate with the car maker and not any breakdown team which I have never seen before in my life in car hire compan

United States of America (USA)
Ford Focus
July 8, 2024

Pros: Friendly and engaging staff.

Cons: Hard to find the shuttle for pick to the rental office. The car we rented was nice but had a smell of weed in it.

Egypt
Ford Galaxy
July 3, 2024

Pros: Good car

Cons: Not easy to find where the rental bus stop, no info at the airport

Canada
Ford Fiesta
July 3, 2024

Pros: It was a car to drive.

Cons: Expensive. Car not in best condition. Worn tires, no spare tire, oil service overdue

United States of America (USA)
Ford Galaxy
July 2, 2024

Pros: It costs less than the cars right at the terminal

Cons: Instructions to area for the easirent shuttle were not provided beforehand and we didn’t know where to go when we got off the plane. We were finally able to reach the rental agency by phone for instructions.

Ireland
Ford Fiesta
June 27, 2024

Pros: Did what it needed to do

Cons: Hmmm.

Canada
Ford Fiesta
June 17, 2024

Pros: Good value.

Cons: Service agent trying to up sell insurance Ina already had with Discovercars. Even implying I'd have to fight for my money from them if there was an issue.

United Kingdom
Ford Fiesta
June 16, 2024

Pros: It was quite cheap.

Cons: The collection process was slow and complicated, airport transfers were slow, and all the staff we dealt with were unhelpful. Also the AirCon in the car didn't work.

United Kingdom
Ford Fiesta
June 16, 2024

Pros: Friendly service. Doing details online in advance, saved time at pick-up.

Cons: Car had tire pressure warning light which was reset & I was told was fine. Tire then went flat & I had to change the wheel.

United States of America (USA)
Skoda Yeti
June 15, 2024

Pros: The car was fine.

Cons: Made me pay a premium as my card mysteriously wouldn't accept the charge for the hold despite having adequate credit limit.

United Kingdom
Ford Fiesta
June 13, 2024

Pros: The price

Cons: The car had no tax on it, it was not the size of the pre booked car it was a lot smaller and I was told by a rude member of staff it’s the only one! On the way back the man dropping us off to the terminal made us get out in completely the wrong place so he could pick his two mates up

United Kingdom
Ford Fiesta
June 12, 2024

Pros: Reasonable efficient

Cons: No instant return of security deposit

United Kingdom
Fiat 500
June 11, 2024

Cons: Very difficult to find at airport/ no signage at all and had to wait 25 minutes for shuttle to airport and driver didn’t help with bags

Australia
Ford Fiesta
June 9, 2024

Pros: Great car, easy to deal with

Cons: That I couldn’t deal directly with the company I had to deal with some third party thief

Italy
Ford Focus
June 5, 2024

Pros: Good price.

Cons: Amount of deposit was a shock.

Ireland
Ford Puma
June 4, 2024

Pros: Friendly and knowledgeable

Cons: Efficient

United States of America (USA)
Ford Fiesta
June 3, 2024

Pros: They explained the importance of full coverage.

Cons: The car was an older car with 78K miles.

Canada
Ford Fiesta
June 2, 2024

Pros: All was good

United Kingdom
Ford Fiesta
May 21, 2024

Pros: Very little

Cons: There’s not enough room here

Australia
Ford Focus
May 16, 2024

Pros: The car and drop off were good

Cons: Pickup a shamozal long wait. Position of pickup a dive. Staff trying hard but overwhelmed. Roulette rental

Canada
Volkswagen Passat STW
May 14, 2024

Cons: Inefficient, car was damaged already, didn’t get an equivalent vehicle, told I didn’t have the correct insurance so cost me a lot more. Never again.

Canada
Ford Fiesta
May 13, 2024

Cons: The insurance was twice the rental

United Arab Emirates
Ford Mondeo
May 9, 2024

Pros: Nothing

Cons: I never got the car. I booked an automatic, & when I got there there was no automatic. Legally I cannot drive a manual so I had to leave & rent from Sixt. My whole trip was an emergency trip, so as you can imagine this delayed me hours to a very important ICU hospital appointment for family.

United Kingdom
Ford Focus
May 8, 2024

Pros: Dropping the car off was straight forward and took not time at all.

Cons: I had to waot over 30 minutes to get picked up from the airport and in the end I had to call them. I also had to wait over 45 minutes for my hire car (as they were still getting it ready) surely if they know I've booked then it should be ready.

United Kingdom
Fiat 500
May 8, 2024

Pros: Nothing

Cons: When we called the number provided to arrange to be collected in zone 18 of Dublin Airport, the staff member I spoke to told me that there are no cars available. When I asked why the car that I had booked and paid for wasn’t available the staff member became rude and just said speak to my booking agent. I explained that I had booked a car and paid for it and expected that the service I had paid for to be delivered. I also explain that I was traveling with my family (two young children – 3 and 6)

United Kingdom
Ford Puma
May 6, 2024

Pros: The car was given to me un washed the wheels and all over the car[dirty]

Netherlands
Ford Fiesta
May 4, 2024

Pros: Friendly people unlimited kms included in the renting price.

Cons: the amount of 2.900 euros to be charged as a guarantee is quite high.

Ireland
Ford Fiesta
May 4, 2024

Pros: NOTHING

Cons: HORRIBLE AND FOLKS NOR PREPARED TO DEAL WITH THE PUBLIC

Italy
Fiat 500
May 1, 2024

Pros: La cordialità

Cons: Macchina sporca di cotton fioc, ruota di scorta mancante, kit non funzionava e ci hanno esposto un assicurazione totale che alla fine non era vero

United Kingdom
Ford Focus
April 29, 2024

Pros: The guys were great when I dropped off the car, like a different company

Cons: Hidden charges. Just tell me upfront what the cost 💲 s

United Kingdom
Ford Fiesta
April 24, 2024

Pros: Easy to use, pleasant staff Quick transfer to the airport Easy to find to drop off All information included in instructions

Cons: Booking in a little long, maybe just sign a copy of booking instead of another for

United Kingdom
Ford Focus
April 19, 2024

Pros: Quick collection from the airport.

Cons: 10 minutes wait for return transport to airport for no apparent reason.

United Kingdom
Ford Focus
April 15, 2024

Pros: The staff were friendly.

Cons: The admin charge for toll is astronomical. The pick up process is lengthy.

Ireland
Ford Puma
April 13, 2024

Pros: It's cheap , helpful staff and handy location.

United Kingdom
Ford Puma
April 2, 2024

Pros: Not much if I am totally hinest

Cons: I took out car insurance with discover card, it doesn’t apply with easicars. They took £2600 as a deposit and it still hasn’t gone back on my credit card. The car battery died and the terminals were held on by a jubilee clip. I actually got a bump start from a farmer in a tractor. Not good

United States of America (USA)
Ford Galaxy
March 30, 2024

Pros: Muhammad did an excellent job backing up our vehicle so we could leave when someone had double parked behind us.

Cons: I didn’t like that the company offered a “Ford Galaxy or equivalent” when they knew no such vehicle was available. If we had been told, we would have brought less luggage. As it was, my daughter had a bag in her lap for hours and hours as we drove around Ireland.

Spain
Fiat 500
March 29, 2024

Pros: Price. Drop off back to airport

Cons: Finding the pick up point as I didn’t have a SIM card in Ireland. I couldn’t make a call to be picked up. Sign on van said Easirent but I was looking for discover cars won I rented from.

Malaysia
Volvo V60
March 27, 2024

Pros: Easirent provided free return shuttle service between Dublin airport and Easirent

Cons: 1. Easirent informed us during pick-up that the €2800 refundable deposit stated in the document provided by discovercars.com was incorrect and should have been €3500!! 2. We learnt during pick-up that we could opt to pay an additional fee of about €80 if we did not eant to pay €3500 deposit. Would be best if this was stated in the ticket provided by discovercars early 3. The Volvo V60 we booked was not available. Since “or similar” was stated in the offer page, we were offered a Sangyong!!

United States of America (USA)
Ford Fiesta
March 16, 2024

Pros: Quick and efficient

Cons: One of the sensors in the car was messed up and kept going off when there was nothing close to it; this is scary when you think you’re about to hit something when turning. Maybe get this checked out.

United States of America (USA)
Volvo V60
March 15, 2024

Pros: Price.

Cons: Everything else.

Netherlands
Ford Fiesta
March 14, 2024

Pros: Helping staffers.

Cons: Broken cover of side mirror made is mandatory to adjust the glass manually. Car was not very clean and had too many scratches and dents

United Kingdom
Ford Fiesta
March 8, 2024

Pros: Honestly, nothing.

Cons: When I picked up the car the employee just sent me off. I asked to see the damage report as the car was covered in scratches. There were no scratches on the damage report. He added 3 and said it’ll be fine. I drove the car twice and it was left in a v safe place. When I got back they told me there was damage to the tire and I had to pay for it. The car was in poor condition, oil light on, service light on, rattling a bit - clearly used a lot. I didn’t damage anything on that car. Classic scam.

United States of America (USA)
Fiat 500
March 1, 2024

Pros: Excellent service, helpful hints for driving in a country that uses right side drive cars and left side lanes for travel.

United States of America (USA)
Ford Galaxy
February 26, 2024

Pros: The desk representative was helpful and friendly

Cons: I had ordered GPS but it wasn't provided so I had to rely on my mobile map app. I also had to deal with tyre pressure warnings three separate times. Finally, the radio in the car is not intuitive so some instructions would have been helpful. It can only be accessed with controls on/around the steering wheel.

Ireland
Ford Focus
February 26, 2024

Pros: Nice and friendly staff, good car no issues, everything made easy

United Kingdom
Ford Fiesta
February 18, 2024

Pros: Cheap but cheerful

Cons: Bit of a wait for shuttle bus at airport

United Kingdom
Fiat 500
February 14, 2024

Pros: Nothing, their offices are scruffy. The staff are nice enough but managed to con me into spending nearly £200 because apparently my debit card was not suitable.

Cons: Location, waited up to an hour for someone to pick us up. Driver was miserable and rude, conned into having pay another £130 to hire the car. Offices on an industrial estate with juggernauts, lorries and coaches blocking access for hire cars. Was blocked in by a coach and nearly crashed into a car parked behind me.

United Kingdom
Ford Focus
February 5, 2024

Pros: Easy and efficient

Cons: Nothing

Italy
Fiat 500
January 25, 2024

Pros: la qualità dell'auto, la pulizia dell'auto, la navetta rapida e la facilità di riconsegna.

Cons: E' come sentirsi truffati, vendono la possibilità di noleggiare a meno di 40 euro per 4 giorni con carta di debito, in realtà ti costringono ad acquistare una assicurazione loro nonostante l'avessi già acquistata alla prenotazione on line. Inoltre l'opzione con l'assicurazione obbligatoria con il prezzo più basso è stata mostrata solo dopo le lamentele, inizialmente veniva offerto solo un prezzo medio e un prezzo alto. Non chiari sul sito! Conviene noleggiare in Aeroporto direttamente non fuori

United Kingdom
Fiat 500
January 17, 2024

Pros: The car worked and was passable.

Cons: Impossible to find “zone 18” at the airport. Shuttle to car rental dirty and driver rude. Offices in a very run down location. Toilet was foul - dirty and there was half eaten food and rubbish stacked up. Had to pay more money at the rental office when we got there in order to not have to leave a £2900 deposit which we felt very uneasy to do as the whole operation felt incredibly dodgy. Dropped the car back early to get rid of it asap and so we didn’t have to use the shuttle, used taxi.

United Kingdom
Ford Focus
January 12, 2024

Pros: Thank you for making my hire cat experience wonderful. Second time using yourselfs for my cst. I will be back

United States of America (USA)
Ford Galaxy
January 7, 2024

Pros: Nothing

Cons: Everything, I should sue them for what they put ys through

Italy
Ford Fiesta
January 6, 2024

Cons: The price payed to easirent to have full insurance was too High. We paied 300 euro for the car, and other 350 euro more for the insurance. This in Ireland has bene the more expensive rent we have dome in the wordl

United States of America (USA)
Skoda Yeti
December 31, 2023

Pros: Awful experience. My flight was delayed by 1.5 hrs. Flight details were not passed to Car supplier. Easirent to did not hold the car for me. Was charged a deposit by discover cars for no service.

Cons: Awful experience. My flight was delayed by 1.5 hrs. Flight details were not passed to Car supplier. Easirent to did not hold the car for me. Was charged a deposit by discover cars for no service.

United States of America (USA)
Ford Fiesta
November 30, 2023

Pros: The quality of the car was excellent and the price was affordable

Cons: Only a slight inconvenience that they are located off site if you are in a massive rush but they are just outside the airport and the shuttle service was quick and easy. You phone the office when you’ve landed and they’ll give you a meeting point. The benefit is that it is a small office and there is no searching for your car in a large car park once you’ve checked in. There is a gas station just 50m away which is convenient.

Ireland
Ford Focus
November 20, 2023

Pros: easy return

Cons: Car had airbag fault and I didn't get an option to replace car. Also I have not been shown what damage agent marked when I was getting the car.

Spain
Ford Fiesta
November 18, 2023

Pros: Straight forward and efficient

United States of America (USA)
Ford Focus
November 13, 2023

Pros: Car functioned well but apparently cars in Ireland don’t have spare tires, so if you have a flat tire in Car roadside assistance, they told us we had to pay it out of pocket, and then they would reimburse us

Cons: Too many hidden fees. I should’ve read the reviews before booking them. I went with the price and in the end it ended up being more expensive. Their service was horrible. They said they would send me an email with my information and receipts and I am still waiting for them.

United States of America (USA)
Fiat 500
November 9, 2023

Pros: The price beat everyone else hands down!

Cons: Easirent is off of airport property, but honestly made it so much easier and fuel station to fill up returning was right across street!

United Kingdom
Ford Focus
November 7, 2023

Pros: Hidden insurance was a total scam

Spain
Volkswagen Touran
November 2, 2023

Pros: Nada

Cons: Pedí un coche en el aeropuerto y me enviaron a una cola de 2 h, en bus

Isle of Man
Ford Focus
November 2, 2023

Cons: They charge way more insurance than other companies and charge you the toll and an admin fee basically just add charges on where they can your best go with a legit company from the aiport. This is a dodgy portacabin outside the airport next to a fuel station. Customer service is awful they don’t value customers or care. They’re just out there to rip you off. Check reviews first I wish I did

United Kingdom
Fiat 500
November 1, 2023

Pros: Nothing.

Cons: Waiting waiting waiting!!!

Spain
Fiat 500
October 31, 2023

Pros: They were quick in answering the phone and email.

Cons: It took them some time to pick us up from the airport.

United Kingdom
Fiat 500
October 28, 2023

Pros: Cheap, but for a reason

Cons: Not enough spaces in the van that does airport transfer Rental paperwork emailed over a few hours after taking rental. No paperwork when dropping off to confirm all OK

Portugal
Fiat 500
October 24, 2023

Pros: Cost.

Cons: Ensurance policy related to your credit card deposit. Lack of transparency.

United States of America (USA)
Ford Focus
October 23, 2023

Pros: Good value and extremely nice customer service. In both picking up and drop off the men doing the walkthrough were so very friendly and helpful. During drop off I was a little concerned about how long we would have to wait to get dropped back to the airport but it was no problem and we were attended to right away.

Cons: I didn’t realize Easirent was a small operation separate from the main rental car area at London airport. Once we figured it all out everything was fine.

United States of America (USA)
Ford Focus
October 22, 2023

Pros: I liked the car

Cons: I didn’t like that when I booked the car online I wasn’t told about the one of two insurance options that I was told were MANDATORY. One option was $370 and the other was $430. Then when I dropped the car off they tried to pin a busted hubcap on me, and when I asked if they had taken before pictures they said yes and then wouldn’t show me. I chose Easirent because it seemed cost effective, then I was conned into spending 3x what I had expected.

United Kingdom
Ford Galaxy
October 22, 2023

Pros: Absolutely nothing they gave us a car that was filthy not fit for purpose and could of ended up in an accident that would of cost us a lot of money, the clutch failed to do a hill start as it just wouldn’t bite unless the foot was full on the accelerator we went backwards, luckily we had parked a meter from the wall else we would of crashed.

Cons: All of the above the experience has totally put me off hiring a car ever again.

United Kingdom
Ford Focus
October 19, 2023

Pros: I found the whole experience very poor. From shuttle service to car provided. Was giving a small car when I booked a medium and not refunded. Was told to take it or leave it. Pick up location very poorly lit.

Cons: Staff very unprofessional. Spent ages picking up and dropping off car.

United States of America (USA)
Volkswagen Passat STW
October 19, 2023

Cons: BEWARE! You will be charged for additional insurance when picking up your vehicle. Even if you buy full coverage from discover cars, there is a charge for mandatory insurance. That took us from a total of quoted 228 euro to 361 euro. Please quote that so the buyer is aware. We ordered a station wagon because it said it fit 5 bags. We got a kia SUV that did not fit all of our luggage in the back. One suitcase had to be put in the backseat for the 5 hour drive. Quite uncomfortable.

Canada
Ford Fiesta
October 19, 2023

Pros: Agents explained everything clearly

Cons: Too long a wait for pickup from and dropoff to airport.

Australia
Ford Focus
October 17, 2023

Pros: Did the booking online which was quick.

Cons: Took an hour wait to get the car. Very slow admin process at office. Car was dirty outside and numerous scratches. I guess you pay for what you get.

United Kingdom
Fiat 500
October 16, 2023

Pros: Received my first car after a long wait. Staff all very nice but the car was rubbish.there was a problem with the clutch and it was reving high and so noisy. Also had a crack in the windscreen . Loads of scrapes and 80k miles on a year old car. It was a Kia picanta. Drove it for a couple of miles but brought it back and got a fiat 500. 9k on the clock. Great wee car to drive but wasn’t particularly clean and again had so many scratches on the paintwork. Shocking for such a new car

Cons: The service I received was good overall. But would be hesitant in hiring again

Canada
Volkswagen Passat STW
October 16, 2023

Pros: Pick up at airport was fast

Cons: Little bit of a wait for car to be ready

United Kingdom
Ford Focus
October 15, 2023

Cons: Car Insurance rip off, and poor customer service.

United Kingdom
Fiat 500
October 14, 2023

Pros: Quick and easy pickup and drop off and the car went well

Cons: Inside of front and back screens needed cleaning

United States of America (USA)
Volkswagen Passat STW
October 12, 2023

Pros: Tire pressure was an issue, ran out of ad-blue for the diesel.

United States of America (USA)
Fiat 500
October 12, 2023

Cons: GPS did not work Health and Safety at risk

United States of America (USA)
Ford Focus
October 11, 2023

Pros: The shuttle to the airport

Cons: The staff could be a little nicer and professional The GPS that was in the car was inaccurate. The office was hard to find, even with your GPS

United States of America (USA)
Ford Fiesta
October 11, 2023

Pros: Easy and good value

Cons: Their phone line to schedule a shuttle was not functional.

United Kingdom
Fiat 500
September 26, 2023

Pros: Staff were professional.

Cons: Location of car pick up - would not want to pick up a car in the dark from this place. Cars are not that well maintained. Scruffy office.

Switzerland
Ford Fiesta
September 26, 2023

Pros: Hidden cost, slow and sullen service, poor state of cars

United States of America (USA)
Ford Galaxy
September 25, 2023

Pros: Nothing

Cons: The car was dirty with stains all over it, the windshield wipers were falling off and did not work and it rained every day, so we could not see out of the windshield. The brake pedal rubber was gone and so the brake slipped easily with wet shoes. The van was the cheapest most basic model possible, which didn't even have a way to adjust mirrors without pushing by hand. We wasted over 3hrs trying to pick up the car and waiting for it to arrive at our location because it wasn't ready.

Canada
Volkswagen Touran
September 25, 2023

Pros: Service rep was quick when picking up the car.

Cons: We thought we were getting a slightly bigger van, but it was basically a smaller 7 seater vehicle. Had to remove the back 2 seats in order to fit 4 golf bags and luggage.

United States of America (USA)
Ford Mondeo
September 24, 2023

Pros: We didn’t have a plug to use our phone for Maps that fit the car. The agent found one for us to use so we could plug our phone for navigation. The car ran great for two weeks without a problem.

Cons: No complaints.

United Kingdom
Fiat 500
September 22, 2023

Pros: Good car and good headline rental rate. When you get to their base after some delay, the service is efficient.

Cons: It is unclear when booking that this service is not one of the Car Rental desks when you land at Dublin Airport. You have to find the Taxi Pickup Point and phone for a minibus shuttle to take you to their office, in an industrial park outside the airport grounds.

United States of America (USA)
Ford Focus
September 22, 2023

Pros: The shuttle ride to the airport was wonderful.

Cons: We were unable to contact the rental agency to let them know we had arrived to access the shuttle ride to the rental place.

Australia
Ford Fiesta
September 22, 2023

Pros: Friendly service excellent price

Cons: Nothing

Canada
Volkswagen Passat STW
September 22, 2023

Cons: Rental car had a tire pressure warning light on for the entire trip, even after we stopped and filled the tires.

United States of America (USA)
Ford Mondeo STW
September 20, 2023

Pros: Had to fill a tire a couple of time but otherwise it was a good experience.

United States of America (USA)
Ford Transit Tourneo
September 19, 2023

Pros: After realizing we had placed our reservation for the wrong arrival date, the agents were very accommodating in making the necessary adjustments and providing a similar vehicle.

Ireland
Ford Transit Tourneo
September 19, 2023

Pros: They removed tape holding the door handles as they did not work properly as we picked it up and said oh it should be fine. The gears did not work properly and consequently forced us several times to stop.

United States of America (USA)
Ford Fiesta
September 18, 2023

Pros: All the staff there were friendly and helpful

Cons: The cost of the added insurance - about double of the cost of the car rental itself...

Ireland
Ford Focus
September 17, 2023

Pros: Nothing- it was a loose service from the beginning to the end. I had to manage the staff myself telling them what to do and assigning them with tasks.

Cons: Unprofessional and lazy staff- completely disorganised processes. Very manual paper work which makes waiting time incredibly long. Worst rental experience ever…

United States of America (USA)
Ford Focus
September 17, 2023

Pros: Desk agents were helpful in guiding me back to their location when the gps was not cooperating. KML checked me in quickly and shuttled me to the airport.

Cons: The location, in a business park, was maybe not what you are use to when renting a car but they came through just fine.

United Kingdom
Ford Fiesta
September 16, 2023

Cons: 1. Pressure to purchase more insurance 2. Location and delays/difficulty in getting the transfer bus from the airport out to the office 3. Given a poor car which has bad reviews

Italy
Fiat 500
September 13, 2023

Pros: Price lower than other companies. Clear conditions

Cons: The car was provided without first aid kit, safety vests, spare tire, warning triangle. When we asked to the Easirent personnel to receive the missing equipment he said that it was not necessary, that the irish rules don't oblige to have it available and even other rental companies don't make available this equipment. No words to comment this serious disservice that put us in a risky situation in case of accident or check by the police as well as no words for the reply to our legitimate claim

Canada
Ford Fiesta
September 12, 2023

Pros: No complaints. Good value. Good service.

Australia
Ford Fiesta
September 12, 2023

Pros: Quick, efficient and effective.

Cons: Pushy sales staff trying to load us with extras

United Kingdom
Fiat 500
September 10, 2023

Pros: Nothing

Cons: Gave the car to us half full with fuel even though it was a fill to fill agreement, I took it back full and asked for the difference and they said it wasn’t their agreement and it was my problem. One staff member even lied about the day he was working as he knew full well he didn’t state this to us when we picked it up

United States of America (USA)
Skoda Yeti
September 10, 2023

Cons: No idea why cars don't come with spare tires. Safety issue

United States of America (USA)
Fiat 500
September 4, 2023

Pros: The pickup and dropoff were fast

Cons: I did not understand the contract. I had already paid for extra insurance but they upsold some $300 extra insurance. Dont do it

United Kingdom
Ford Galaxy
September 3, 2023

Pros: Nothing

Cons: Spat at by the member of staff doing the damage report because he took great offence at me recording the process. The vehicle was scratched everywhere and unwashed, the tyres were deflated on one side and a headlamp was out. Also the nearside passenger door was faulty and almost impossible to close on many occasions.

United Kingdom
Ford Fiesta
August 31, 2023

Pros: The car

Cons: Everything else

Portugal
Ford Focus
August 27, 2023

Pros: Friendliest car rental in Ireland

Cons: Difficult to find the place

Hungary
Ford Fiesta
August 25, 2023

Cons: Did not specify that debit card is not accepted by easirent. Did specify galf or full tank policy but got abtotally empty car

South Africa
Fiat 500
August 25, 2023

Pros: the ease of drop off

Cons: The foreign staff unable to speak clear English The massive insurance/damage cover 2900 Euro, in excess of a months salary! The satnav and language we all in a foreign language and difficult to change - no instruction manuals in the car.

Canada
Ford Fiesta
August 23, 2023

Pros: They advertise as Dublin airport…but it is not at the airport. It is a shuttle that is 6km from the airport and takes time to pick you up.

Cons: Same as above. Car was also in terrible condition, with sidewall damage along both left tires and a side mirror on the left side that was held together with tape….

United States of America (USA)
Ford Galaxy
August 22, 2023

Pros: Friendly personnel Vehicle ran fine Quick and easy return

Cons: Long walk to pickup point at airport Confusing charges for additional coverages Vehicle was not clean at pickup Vehicle provided was different than the brand reserved and did not have the same storage capacity for luggage

United Kingdom
Ford Fiesta
August 17, 2023

Cons: Absolute shambles arranging pick up from airport, shuttle only taking driver no one else so had to leave my two daughters n granddaughter at airport it was chaos never again

United Kingdom
Ford Fiesta
August 17, 2023

Pros: Everyone I dealt with in the company was friendly and helpful. I had a delay when collecting the car due to issues with the dvla (uk) website. Suggest anyone from the UK do the licence check code ahead of visit.

United States of America (USA)
Ford Fiesta
August 16, 2023

Pros: Nothing!

Cons: Everything!

United Kingdom
Ford Focus
August 13, 2023

Pros: The car was clean, and was easy to drive

Cons: The Sat nav didn’t work in the car, so had to use my phone for directions.

United States of America (USA)
Volkswagen Passat STW
August 13, 2023

Pros: Car was as expected. Everything was as advertised.

Cons: Though we knew the pickup was not at the airport finding the pickup location and contacting Easirent was not easy. Also was a challenge finding the location at the end. Car had some minor cosmetic damage when we picked it up that we had to show the agent our own pictures of to have him accept that. Didn’t appreciate that. Seems like the maps on the navigation need to be updated and the computer seemed to have. Kind of it’s own. Overall the car was fine.

United Kingdom
Ford Fiesta
August 8, 2023

Pros: Instructions not easy to find for pick up at airport

Australia
Ford Fiesta
August 7, 2023

Pros: Relatively new car we travelled around Ireland in and had no issues.

Cons: Great service

Israel
Ford Fiesta
August 6, 2023

Pros: The car came with a blow to the left front tampon, I had to talk about it and prove without being told and also a small blow to the door, and also no air in the wheels and no water in the straights

Cons: Everything was fine, the agent said I wasn't 100 percent covered from an accident and that I would have a deductible It confused me and made noise for us between me and my travel boyfriend We didn't take the agent's insurance but I wasn't relaxed the whole trip

United States of America (USA)
Ford Galaxy
August 4, 2023

Pros: One of the vans we rented failed 1/2 way through the 2 weeks. The replacement was smooth and efficient. Both initial vans were stained and well used. The replacement van was in excellent condition.

Qatar
Fiat 500
August 2, 2023

Cons: The car wasn’t full as stated and they overcharge for insurance at 35 euro a day when we dropped off the car it took around an hour to get shuttle to airport

Switzerland
Ford Galaxy
August 1, 2023

Pros: Quick and easy.

United States of America (USA)
Ford Fiesta
August 1, 2023

Pros: Mohammed, the guy who brought the car around and answered my questions, was great.

Cons: See above. Plus: Unnecessary additional paperwork @rental office asking for same info already supplied to Discover Cars when booking online. Simple enough process to pass data to Easirent with a simple opt-in / consent check-box confirming w/customer "I'm ok w/you sharing my data w/rental provider." Agent tried to get clever with "It's GDPR" speech. No. It's not GDPR. It's a poor arrangement between agency and provider that created additional paperwork for passengers who’ve been flying all night

United States of America (USA)
Ford Fiesta
August 1, 2023

Cons: Easirent was unhelpful, charged me almost double with insurance and was just generally shady feeling too work with. Did not seem to care about customer experience at all.

United Kingdom
Ford Fiesta
July 31, 2023

Pros: Liban helped us with a great vehicle for our trip and all the staff were friendly and helpful.

United States of America (USA)
Ford Fiesta
July 28, 2023

Pros: very helpful and friendly

Cons: couldn't find the shuttle pick up point, no signage on waiting point or on van.

United Kingdom
Fiat 500
July 27, 2023

Pros: The car was clean and nice to drive

Cons: The staff were not good at communicating what was happening with shuttle pick up / drop off - not clear what was happening or who to approach or where to go .

United Kingdom
Ford Focus
July 25, 2023

Pros: Fairly quick to hire - even quicker to drop off

Cons: Location was a bit drab - not much choice of cars. Condition of car was average - missing tyre valve cover which took some persuading to get a replacement.

Czech Republic
Ford Focus
July 24, 2023

Pros: Nothing

Cons: They did not have car, told it wenn we reach them by phone on airport after arrival. No prior info- horrible service, never go there!

United States of America (USA)
Ford Fiesta
July 22, 2023

Pros: Nothing I canceled my reservation. When I saw it with the crooked business they ran.

Cons: They were horrible cheaters, and are trying to steal my money, even though I did not rent from them

United Kingdom
Skoda Yeti
July 22, 2023

Cons: The extra €35.00 that was required to drive the car in Northern Ireland !!

United States of America (USA)
Ford Mondeo
July 21, 2023

Cons: Surprise Collision Damage Waiver payment of 250 was insane.

United Kingdom
Ford Fiesta
July 19, 2023

Pros: Nothing

Cons: Everything. I was misquoted, overcharged, did not even end up renting a car but have received no money back. I was charged £480 for the experience of getting an Uber anyway.

United States of America (USA)
Ford Fiesta
July 19, 2023

Pros: Everything was explained at the desk. The attendants also suggested some good sights to see.

Cons: There were some things, like the fact that you had to get insurance on the cars from the rental place, that were not included in the website.

United States of America (USA)
Ford Fiesta
July 19, 2023

Cons: Forced to buy expensive insurance even though I had proof of my own insurance. Would never use this company again.

United States of America (USA)
Ford Fiesta
July 17, 2023

Pros: Once we got to the location the representatives were great. There was an extremely rude customer in from of me and they handled the situation with patience and professionalism.

Cons: Having never been to Dublin airport. It was very confusing figuring out we’re to meet the shuttle.

Netherlands
Fiat 500
July 17, 2023

Pros: Staff is friendly.

Cons: There’s only one bus driving between the office and the airport. The waiting time was even long in offseason. Waiting for the car also took a long time. Overall efficiency could be improved.

Australia
Volkswagen Touran
July 16, 2023

Pros: Original price quoted was great. Shuttle Drivers were lovely.

Cons: Our Amex would not work so had insufficient funds on our other account so had to pay €450 extra for full insurance. It was very stressful and we had no way of checking if an additional €40 per day on top of the insurance we already chose was actually correct. The car was dirty, windscreen filthy, missing hub cap and WORST issue - the fuel was less than half full! Big good at 10pm driving to Kerry.

United States of America (USA)
Ford Fiesta
July 12, 2023

Pros: Nothing

Cons: Everything

United Kingdom
Ford Fiesta
July 12, 2023

Pros: Car was good, good value

Cons: Pick up very slow and not well organised

Malaysia
Ford Focus
July 10, 2023

Pros: Good value and things worked.

Cons: The transit to and from airport, the length of time for security deposit to be released.

Belgium
Ford Focus
July 7, 2023

Pros: Short time spent dropping off the car.

Cons: I had booked in advance an insurance to cover damage limited to 2.100€. When I arrived to pick up the car, they told me I had to book a supplementary assurance, that they didn't recognise the insurance I already booked. In case of damage I would have to do myself all the paper work etc. I hearded discussions with people leaving their car. So to avoid all troubles I took a supplementary expensive assurance. Overall the car did cost me more than with a better rated other company.

United Kingdom
Ford Fiesta
July 4, 2023

Pros: Car Support from off site customer service team

Cons: Location On site customer service Confusing terms and conditions Threat of hidden costs Unwanted M50 toll admin fee Overall didn’t feel peace of mind in using this provider due to poor communication

Ireland
Volkswagen Touran
July 4, 2023

Pros: Good rates, good car

Cons: I did not receive a rental confirmation email on pick up or reconciled invoice on drop off.

Australia
Ford Focus
July 2, 2023

Pros: Nothing

Cons: They only seem to have 2 shuttle buses. We had to wait 40min at the airport for pickup & the process of getting the car then took ages. They put the hard word on you about taking out their insurance, and the security deposit is ridiculously high. They are totally inefficient compared to other car hire companies I have used & I would never book with them again.

United Kingdom
Ford Fiesta
July 1, 2023

Pros: Appalling communication, very slow, very unclear who is doing what or where you're supposed to be. Utter chaos

Cons: All of it

United States of America (USA)
Ford Fiesta
June 30, 2023

Pros: Not much. I’ve sent an email to the company for assistance, and haven’t heard back yet.

Cons: High pressure, the location seemed shady. I rented from Sixt in another country, and they were professional and all costs were included.

South Africa
Ford Fiesta
June 29, 2023

Pros: Some friendly personnel

Cons: Only after I made the first full payment do they tell me I can't use my card for the deposit hold, when I can use my card for holds all the time in my home country, and forced me to take excessive priced insurance doubling the cost that was advertised on the discovercars.com

United Kingdom
Ford Focus
June 24, 2023

Pros: Friendly staff, good value for money. Drop off was quick and easy.

Cons: For pickup we waited over an hour at reception before we were served due to customers having issues. (Tip: take out Discover’s full cover insurance because if you don’t Easirent will charge you a lot more!.) Also, when we eventually got the car it had not been cleaned and vacuumed out properly. Had to ask for them to do it. Apart from that everything was fine.

Netherlands
Fiat 500
June 21, 2023

Pros: Price

Cons: Slow picking up car, slow dropping returning car. No documentation provided and still waiting for

United Kingdom
Fiat 500
June 7, 2023

Pros: This company is a scam

Cons: They are cheats

United Kingdom
Ford Focus
June 7, 2023

Pros: Nothing really

Cons: Waited too long to be picked up Unclean car Said we were getting an upgrade but not an upgrade Old car 50,000 kms Told a scratch was just dirt on vehicle inspection. No water in windscreen washer Suspect I've been scammed over toll road but won't know till the bill comes in Accused of not bringing the car back with the correct fuel. Let with 240kms range. Returned with 310kms!! Still waiting for my credit card to be unblocked over 24 hours after return.

United Kingdom
Ford Fiesta
June 7, 2023

Cons: My booking was cancelled and left me stranded and carless because my flight was delayed an hour and I had no way of contacting them letting them know. I was not able to reinstate the booking and was told there were no cars available anymore. I was hung up on when trying to sort this out and 2 of the 3 people I spoke to at Easirent were rude and unhelpful

Canada
Ford Fiesta
June 6, 2023

Pros: nothing in particular, it was fine/average

Cons: After parking the return the lot manager wanted me to move it round back but he could have done so himself and parked it exactly where they wanted the return.

Australia
Ford Fiesta
June 3, 2023

Cons: Fuel tank should be filled up but they gave me less than half. And told me bring exactly same amount of fuel. So I ended up extra fuel and money

United States of America (USA)
Ford Focus
June 2, 2023

Pros: Great car

Cons: More expensive than amount I got online.

United Kingdom
Fiat 500
June 2, 2023

Cons: Easirent does not inform you of essential paperwork prior to arriving at the rental desk. This meant that large numbers of people were stood at the desk finding/filling out paper (that I have never had to do with other companies. Such as a DVLA check code?!). This lead to a massive queue which took over an hour and a half. They then try and sell you extra insurance. The most bizarre thing is that they charge you a non negotiable 10€ admin fee to go through a 2€ toll!!!! Would not recommend!!!!

Canada
Fiat 500
May 29, 2023

Pros: Nothing

Cons: waited over an hour for shuttle from airport. finally took a cab when it was obvious there were too many people waiting for the small shuttle. we waited 2.5 hours for our car. Customer Service was beyond rude and unhelpful. Tried to intimidate me into paying an extra 320 Euros of insurance even though I had already paid for full coverage. Everyone waiting for a car was in the same boat. It was chaos with people yelling, swearing, demanding their cars. they were dealt with rudely

United Kingdom
Fiat 500
May 24, 2023

Pros: nothing

Cons: total shite company

Italy
Fiat 500
May 23, 2023

Pros: They gave me an upgrade of the car for free

Cons: The car was available two hours and half later than the time booked.

Netherlands
Fiat 500
May 22, 2023

Cons: Everything took too much time! Really inefficient. Pick up at airport was unclear and also took too muck time. Thing like M50 toll not properly explained, new fuel policy not explained at the desk etc

United States of America (USA)
Ford Fiesta
May 20, 2023

Pros: The outside agent who helped us check the condition of the car.

Cons: Surprise fees we were charged and agent could not do anything.our radio Did not work properly.

United States of America (USA)
Volvo XC60
May 19, 2023

Pros: Nothing about the SERVICE was satisfactory. However, the rental car was new and very satisfactory, except that the owner's manual had been removed and several features of the car took time to figure out. I was rushed from the lot because cars were being shuffled. You should leave the manual in the car to help for proper operation.

Cons: Service was the poorest I have ever experienced in the initial pick up of a car for rental. The process of getting picked up at the airport was ridiculous. Difficult to find the pickup location. Called the office twice for help. About 20 people waiting in the rain for pickup. Van not adequate. Office is small and poorly staffed, especially for a crowd. Car staging area tiny and I was rushed to leave before familiarization with the car because of activity of returns and rentals.

United States of America (USA)
Ford Focus
May 14, 2023

Pros: Car was in good shape

Cons: You need to have signs to indicate where the car return area is and have it available on GPS! When we booked, we were assured that we had paid for adequate insurance, but we got nailed for another almost 400 eu upon arrival. This is wrong, we will not rent from you again.

United States of America (USA)
Fiat 500
May 13, 2023

Pros: Efficient front desk person answering the phone. She was knowledgeable, if not very friendly.

Cons: Time spent trying to get the car, hidden costs and requirements that should’ve been more clearly stated in a rental email sent BEFORE arrival so one can be prepared. It took nearly an HOUR to get picked up at the airport. I waited in the van for 20 minutes to get back to the airport. Shuttle service very inefficient and wasted my time.

United States of America (USA)
Volvo V60
May 9, 2023

Pros: Not much. The drop off and van to the airport was smooth.

Cons: They have 1 minivan to pick up people at the airport. the pickup spot is 200 yards from the terminal and is poorly marked by the airport. They have 1 van and it took an hour to get a pickup and we apparently jumped in line ahead of people waiting 30 minutes longer without knowing. The trailer setup looks like something out of Deliverance and I expected Irish banjo's to start playing. We rented an Audi wagon and got some sort of Korean Ssaapang SUV that while ok, was not what we paid for.

United States of America (USA)
Ford Fiesta
April 23, 2023

Pros: Agents both at pickup and return were very friendly. Loved the airport shuttle service too

Cons: A little confused at shuttle pickup point on arrival. Maybe better directions are needed on the voucher page.

Australia
Ford Focus
April 17, 2023

Pros: staff pleasant, fairly efficient (see next box), trip from/to airport quick, car nice, (Seat Arona - booked Focus or similar, Arona bit shorter/narrower, smaller boot capacity but taller, fit 5 people for driving around, handled well, would happily drive one again)(see next box), would book with them again

Cons: Tried to upsell me their extended insurance, at a cost of Euro 384 even tho I paid for the excess insurance on booking. They didn't tell me about a known faulty sensor that had the oil warning light on and I had to double back to the depot after I left, at 10pm off a 30 hour trip, Also they didn't tell me, until I commented that the tank was only 1/2 full, that it was like-for-like on the fuel - booking site said out full, back full. Otherwise quite happy with them, would book again

Portugal
Fiat 500
April 16, 2023

Pros: Quick & Easy!

Canada
Ford Focus
April 13, 2023

Pros: Lots of pre-existing damage to the vehicle.

Cons: Check in and out was quick.

United Kingdom
Ford Fiesta
April 11, 2023

Cons: Easirent forced us to pay for insurance through only accepting a credit card with the main driver's name to pay a deposit. The people at the desk refused to give any flexibility. The pick up from the airport was difficult to find and the driver made us wait 20 minutes even though he was just waiting a few meters away. The tank level was changed from full tank on the booking to 1/4 tank at collection.

United States of America (USA)
Ford Fiesta
April 10, 2023

Pros: They cancelled my car without notification since my flight was delayed for more than 2 hours and couldn’t make any alternate arrangements that left me stranded at airport at midnight.

United Kingdom
VW Passat STW
April 5, 2023

Pros: I didn't

Cons: waiting to be picked up 30mins finding out that we had to leave half our party of 9 to wait another 30 minutes when we rang and explained we where two family's travelling together.

United States of America (USA)
Skoda Yeti
April 5, 2023

Pros: Eddie (not sure of the spelling) was kind, patient, and friendly. He made the process easier.

Cons: The fuel tank was below a quarter tank when we picked up the vehicle. Not being able to obtain a ride back to the airport. This was out of the rental company's hands because of the protesting occurring at the airport.

United Arab Emirates
Ford Focus
April 5, 2023

Pros: new car

Cons: very far from airport, need to call for pick up, dirty pick-up vehicle.

United States of America (USA)
Ford Fiesta
April 1, 2023

Pros: See above

Cons: The GPS needs to be updated. It could not find many attractions or addresses and we had to resort to the phone google maps

United States of America (USA)
Ford Mondeo
March 27, 2023

Pros: Newer car, and in great shape

Cons: Pick up site seemed a little sketchy

United Kingdom
Ford Fiesta
March 27, 2023

Pros: Easy pick up and drop off process, but most of all...friendly staff!! So kind and helpful.

United States of America (USA)
Ford Galaxy
March 24, 2023

Pros: Fast efficient service. Good vehicle

Ireland
Ford Focus
March 21, 2023

Pros: Nothing. I will never rent from them again.

Cons: Pick up was difficult to find. Car pickup took over 40 minutes. I was advised of extra admin fees at pickup which were not advertised in rental booking. The person at the desk claimed that the additional driver would be more expensive than the booking. After several minutes of arguing he managed to get the additional driver for the price which I had booked. The car was new but had no insurance discs displayed. This is illegal and could have gotten me into serious trouble with police.

United States of America (USA)
Fiat 500
March 18, 2023

Pros: Great service and car! Loved the ease of everything and the simplicity of the business. Great people and great car. Thanks Easirent!

Cons: Hard finding zone 18 at airport...that was really our only complaint !

Qatar
Skoda Yeti
March 18, 2023

Pros: The friendliness of the staff and the immaculate condition of the car. It was really great. Thank you Easyrent.

Cons: Absolutely nothing negative to say.

United States of America (USA)
Ford Fiesta
March 16, 2023

Pros: Nothing

Cons: My car rental was cancelled by the agency two hours after my scheduled pickup time. I had a flight delay, was unable to contact them as it was not within business hours, so they cancelled me and rented my reserved car. I needed an automatic and they had none left by the time I arrived In Ireland. I had to go with hertz for a rental, which cost me a lot of extra money. The agency has not refunded my deposit. The agency is also not at the airport and requires a shuttle to reach. I would avoid.

Italy
Fiat 500
March 10, 2023

Pros: The guy at desk was efficient and helpful, we explain everything clearly

Cons: The car wasn't clean, we didn' t found documents on board and we don't receive the contract by mail when we left the agent office. The car was new but the steering was strange like the wheels locked up every time the Path was not perfect, I felt not safe.

United States of America (USA)
Fiat 500
March 9, 2023

Pros: Airport shuttle.

Cons: Add on fees at time of rental.

United Kingdom
Ford Fiesta
March 7, 2023

Pros: Good whilst there

Cons: Far from airport

Singapore
Ford Fiesta
March 7, 2023

Pros: Friendly people

Cons: Better search for low insurance company

United States of America (USA)
Ford Fiesta
February 24, 2023

Pros: Rude front desk Price was too high & unexpected

Cons: Rude front desk Price was unexpectedly high, too expensive

United Kingdom
Ford Focus
February 23, 2023

Pros: See my Google review shortly.

Cons: As above

United Kingdom
Ford Focus
February 21, 2023

Pros: Great service, great staff, great location.

Malta
Ford Fiesta
February 21, 2023

Pros: Not so clear where to meet with the pickup from airport

Cons: Service was ok

France
Fiat 500
February 20, 2023

Pros: A very helpful rental desk representative.

Cons: The pick-up was a little long and we had a little difficulty in finding the exact spot to wait for the shuttle.

Australia
Ford Fiesta
February 17, 2023

Pros: the order shouldn't have been processed.

Belgium
Ford Galaxy
February 7, 2023

Cons: They don't tell tou the exact prise off the renting by the bookingcontract . We started on 320 € en we ended more than 500 €. Steeling money by hiding all different clausules of insurance .

United Kingdom
Ford Fiesta
January 23, 2023

Pros: Quick and easy

Cons: Was hard to find the pick up point at terminal 1 as is not explained that you need to cross and exit the carpark to find the zones.

United States of America (USA)
Ford Focus
January 20, 2023

Pros: friendly and considerate

United States of America (USA)
Ford Fiesta
January 7, 2023

Pros: Quick service

Greece
Fiat 500
January 5, 2023

Pros: Gentle and helpful

South Africa
Fiat 500
January 2, 2023

Pros: Friendly

Cons: They were great.

United States of America (USA)
Ford Fiesta
December 29, 2022

Pros: Great people who picked me up and dropped me off at the airport.

Cons: Hidden insurance costs. No different than big car rentals. I might as well get points and credit with the big companies if I’m going to pay the same and they’re at the airport so I wasted time getting picked up and getting dropped off at the airport.

United Kingdom
Ford Focus
November 22, 2022

Pros: Absolutely nothing

Cons: We were charged 3 times what was expected as we didn’t have our credit card. This is fraudulent and we will be seeking to reclaim that money.

United Kingdom
Fiat 500
November 17, 2022

Pros: The car was fine. The Irish gentleman at the desk when we returned the car was polite, as was the driver.

Cons: The rant that you wouldn’t accept my credit card because I had put my Husband down to drive the car, despite the fact that we are married so share accounts and I was the one who made the booking. You accepted my money to make the booking for him but then would not accept the card to secure the fee required. It would have made no difference to you to have accepted the card. We have hired cars all over the world, including Ireland multiple times. and have not had this issue with anyone else.

United States of America (USA)
Ford Fiesta
November 16, 2022

Cons: When I got the car the tank was only half way full. Also they didn’t have the damage to the car already reported so I have to really look at the car and find all the damage myself.

Australia
Ford Fiesta
November 16, 2022

Pros: Due to having to be picked up it just took some time.

Cons: The price!

United States of America (USA)
VW Passat STW
November 10, 2022

Cons: We’re not able to find paperwork at car return

United States of America (USA)
Ford Focus
November 8, 2022

Pros: They were so willing to help at every step. I’ve had so many bad experiences with rental cars. Easirent was incredibly helpful.

Cons: One gal that I called was incredibly rude to me when I was trying to change my booking. But I think that just her

Italy
Ford Fiesta
November 6, 2022

Pros: Nulla. Hanno risposto al telefono alle 00.15 circa.

Cons: Tutto. Non ho avuto un'auto. Per me questa compagnia di noleggio auto non esiste più.

United Kingdom
Fiat 500
November 6, 2022

Pros: Landed an hour late, contacted the hire company as advised and they told me I could not collect the car!

Cons: I didn’t get a car

United Kingdom
Fiat 500
November 5, 2022

Pros: Dropped off by car on my inbound journey so I wasn’t waiting around

Cons: Nothing

United States of America (USA)
Ford Fiesta
November 4, 2022

Pros: The car was in good condition and served well. Drop off was easy but the office didnt want to offer a shuttle to the hotel within 2 km.

Cons: There was a long wait time for the car pickup. I didnt get the car promised and was given the next level and have to pay 80% more of the reserved rate. Additionally, the insurance (CDW and LDW) wasnt accepted and I was made to purchase the insurance as well

United Kingdom
Ford Fiesta
November 1, 2022

Pros: The car was good and in good condition

Cons: The staff and customer service was terrible.

United Kingdom
Ford Fiesta
October 29, 2022

Pros: Car was perfect and all the staff friendly and helpful.

United Kingdom
Fiat 500
October 29, 2022

Pros: Pick up was average

Cons: Not clear where to be picked up from. Had to call so costs more when you’re from outside of the EU. Drop off was totally disorganised and everybody was extremely unhelpful. I had to ask 6 times to be taken to the airport and the only reason I made my flight is because it was delayed despite dropping my car off 3 hours prior to my flight

United Kingdom
Ford Focus
October 29, 2022

Pros: Good value

Cons: Easirent location

United States of America (USA)
Ford Focus
October 19, 2022

Pros: Took 45 minutes to pick up car. Agent talked about everything but the reason I was there

Cons: Too long, insurance switch, refund on tires I had to purchase due to flats

Canada
Ford Fiesta
October 19, 2022

Pros: Airport shuttle provided.

Cons: I was given under half a tank of petrol and told to bring it back with same amount. Airport shuttle was hard to spot at the airport.

United Kingdom
Fiat 500
October 18, 2022

Pros: Very pleasant helpful guys easy to deal with they were a bit under pressure to pick up and drop people off at the terminal and try and get the cars turned around in good time for the new customers

Cons: The guys working with the car is very helpful but under pressure and realistically could’ve done with a driver to shuttle back-and-forth a little more often than they were to save customers waiting a long time to get back up to the terminal

United Kingdom
Ford Fiesta
October 18, 2022

Pros: car was very good

Cons: time spent waiting to be picked up

India
Ford Fiesta
October 13, 2022

Pros: Easirent people are good and friendly but the clarity regarding the insurance needs to be made so that we don’t buy it twice and if we have bought it online and they know about the same, they should not charge extra for insurance… which is a very high sum of 210 euros in excess.

Cons: They didn’t recognise the insurance we bought online while booking the car.

United States of America (USA)
Fiat 500
October 2, 2022

Pros: It was efficient, the car was great, and the people were helpful.

Cons: The tire pressure light was on when I picked up the car, but the tires looked fine. Eventually one popped that apparently had already been popped before. And even after replacement the tire pressure lights were still on. But overall, my experience was great and they refunded me easily for the replaced tire.

United States of America (USA)
Ford Fiesta
October 2, 2022

Pros: The bus back to the airport was prompt

Cons: I accidentally arranged for the car to be picked up a day later than originally intended. I called the rental place to see if a day could be added to the agreement. The original was Sunday too Thursday for $319 with full insurance. When I got there I was told it would be over $600 when adding the extra day, a smaller car than what was originally asked for, and the insurance wasn’t added yet in the cost. All in all my rental cost over $890 to add an additional day, with no chance of lowering cost

United States of America (USA)
Ford Focus
September 30, 2022

Cons: Car display was in another language. Would have been nice if it was in English.

Canada
Ford Focus
September 28, 2022

Pros: Nothing.

Cons: Everything i typed before.

United States of America (USA)
Ford Fiesta
September 24, 2022

Pros: Employees were good.

Cons: Charging me for insurance when I had it from someone else.

United States of America (USA)
Ford Fiesta
September 22, 2022

Pros: I did not rent a car from this company. Our flight was delayed 5 hours and the car was no longer available. However, I could have rented another car for an additional $250 for the week. There was no insurance included either even though the site said everything was covered.

Cons: The car was realized because of a flight delay which was not my fault. They were going to charge me more for another car and I Insurance was not included- would have been an additional daily charge. Did not and do not use this company.

Netherlands
Ford Focus
September 21, 2022

Pros: Nothing

Cons: Service, waiting, car, large additional and unexpected sum to be paid.

France
Ford Fiesta
September 16, 2022

Pros: They give us options

Cons: The price is ridiculously expensive, absolute abusive fares, 613€ for 5 days, is just an abusive price. Those prices help anybody. For this king of abusive things people stop using your services and open the opportunity for other companies, like GoCar. I will never rent a car again from you and i will definitely never recommend you.

Ireland
Ford Focus
September 14, 2022

Pros: I have credit voucher , easy rent refused to take that , paid twice .

United States of America (USA)
Ford Fiesta
September 11, 2022

Cons: Requested a 5 seater with room for 3 luggage. Car needed to be adjusted for a bigger option, that ended up still being a tight fit. Wouks have appreciated more specific details before requesting car to be sure we were reserving the right one.

South Africa
Ford Focus
September 11, 2022

Pros: Never got to see what it was like as was charged for renting but was not able to pick up my car as was more than 2 hours late and booking was canceled even though I had paid upfront

Cons: I didn't like anything

United Kingdom
Skoda Yeti
September 6, 2022

Pros: Great service. Really lovely car and no hidden cost. F

United Kingdom
Ford Fiesta
September 5, 2022

Pros: Nothing

Cons: Everything

Jersey
Ford Focus
September 2, 2022

Pros: The make and the size of the car was good

Cons: Long waiting, the car was not clean . No desk present at the airport and car location was distant

France
Ford Fiesta
September 2, 2022

Pros: nothing

Cons: high cost, low services : they even didn't verify the pressure of the tires before renting their cars !

United Kingdom
Ford Fiesta
August 31, 2022

Pros: The worst car rental I’ve had

Cons: Location wrong on my emails for drop off, poor communication, the shuttle drivers driving was terrible, then dropped a the wrong terminal and refused to deliver to the right one, the office couldn’t tell me what cover I had with the agent then scare Mongering into taking further unneeded extra cover.

United Kingdom
Ford Focus
August 26, 2022

Cons: We expect a car that is reliable and unfortunately we were provided with a car that was mechanically unstable. On speaking with the manager it appeared that the owner (Jacob) was aware of the challenges with the car but despite it placed profits before customer safety and convenience.

United Kingdom
Fiat 500
August 25, 2022

Pros: Nothing.

Cons: Very poor. Avoid.

Canada
Ford Mondeo STW
August 25, 2022

Pros: We happened to get a brand new car which was wonderful. The people who worked there were very helpful. There was a young man who loaned me his own charger for the car as I needed one.

Cons: Nothing

United States of America (USA)
VW Touran
August 21, 2022

Cons: Far offsite from airport. Do not have efficient shuttles. Waited 30mins to be picked up, along with other renters waiting over an hour. They couldn't accommodate my group, I had to go by myself with the others, get my rental and drive back to the airport to pick my family and luggage up. Took over an hour to get a car. The car I got was adequate, but: the road taxes weren't paid and got a ticket for that first day. One working headlight. Tire warning light on.

United States of America (USA)
Ford Fiesta
August 20, 2022

Pros: Very easy to work with.

Cons: Finding how to locate the shuttle once we landed.

United States of America (USA)
Ford Fiesta
August 7, 2022

Pros: Took 2 minutes both ways and the car worked great.

Cons: Nothing

Portugal
Fiat 500
August 7, 2022

Pros: Fast and efficient service

Cons: Overall cost of car rental in Ireland is too high so we cut our holiday to just one week. Because of this, we will look to bring our own car by ferry next time unfortunately.

Canada
Ford Fiesta
August 4, 2022

Pros: Good staff driving the shuttle and checking the car

Cons: Everything else

United Kingdom
Ford Focus
July 29, 2022

Pros: disconnected on the second call I made to Easirent - Nothing nice or easy about your service

Cons: You cancelled my booking and left me stranded at Dublin airport - I was on route to a wedding with no notification. Atrocious service. I was also disconnected on the second call I made to Easirent - Nothing nice or easy about your service

United States of America (USA)
Ford Fiesta
July 29, 2022

Pros: We had an all around excellent experience with Easirent and recommend to everyone.

Cons: We have zero issues with Easirent and the car was clean and performed well.

United States of America (USA)
Ford Fiesta
July 28, 2022

Pros: They went out of their way to fix an issue with the car rental. Cars were what we ordered.

United States of America (USA)
Ford Fiesta
July 25, 2022

Pros: They came up with a solution so we could rent 2 cars for our trip. They went out of their way for us. I feel that Discover Cars should have known they are unable to rent 2 cars under the same name and notified us of this. They were fast and the cars were what we needed and ordered. Very friendly and helpful.

United States of America (USA)
Ford Fiesta
July 1, 2022

Pros: Helpful; called a taxi for me.

Cons: The service is excellent but the location is absolutely hidden without any signage from Rt 132. Also, they should let the rentor pay the M50 toll without forcing us to pay ten Euro for the privilege of having them bill us for the M50.

United States of America (USA)
VW Touran
June 23, 2022

Pros: People were extremely kind and easygoing.

Cons: Expensive, but that’s the market.

United States of America (USA)
Ford Focus
June 8, 2022

Pros: Not much. Nice size van

Cons: 1) shuttle took forever 2). Didn’t have the car we reserved 3). Took forever to get our replacement

Israel
VW Passat STW
May 29, 2022

Pros: The team at the rental office was extremely friendly (I think Terry was the agent, if I am not mistaken).

Cons: The team purged our reservation just 2h5m after the reserved hour, while our flight was delayed and we were unable to contact the rental office earlier. This forced us to rent a different (more expensive) car.

United States of America (USA)
Ford Fiesta
May 25, 2022

Pros: The rental agent and the guy who showed me to the car were both super nice. The guy who showed me to the car even went the extra mile to help me understand how to reach my destination in Galway.

Cons: Just that I could not reach the agency from the airport to get our shuttle.

United States of America (USA)
Fiat 500
May 23, 2022

Pros: The agents were very helpful.

Cons: The rental car was a little expensive, but that is how it is these days

United States of America (USA)
Ford Mondeo
May 18, 2022

Pros: Kind, helpful we needed to get a bigger car and it happened ea