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Alamo at Dublin Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Staff were very helpful and were able to help with any issues. The car was clean and in good condition.
Cons: The initial price that I was quoted was a lot less then I was charged. Insurance and other fees came to a lot more then I initially thought they would be. The insurance disk that was displayed on the car was also out of date. The car could do with new windshield wipers, visibility was poor when raining.
Pros: Everything as promised, swift service, Neila did an amazing job
Cons: Everything as agreed, no hidden extras.
Pros: Good helpful staff
Pros: We lost out on the petrol, we should have chosen full to full, but the rep sold us the idea of full to empty, it's true we saved time by not having to go to the petrol station in the airport on our return, but we lost out financially because we left a good amount of petrol in the tank, it's not easy to calculate to leave it practically empty.
Pros: Chris was very nice and helpful at drop off.
Pros: Pickup/dropoff was easy. Really happy with our car and what we paid for it. Staff were really lovely and helpful throughout (especially Chris at Dublin Airport branch)
Pros: Must efficient service from a car rental I’ve ever received. Staff were super helpful
Pros: The staff at Alamo are amazing and so helpful. Special mention to Emett and Adam who were amazing
Cons: They pushed for several extras that I didn't ask for. Had to specifically ask for them to be removed.
Cons: We had pick-up-troubles. The lady on the counter was so extremly unfriendly, she was talking to me, and on her cell on the same time, after that she was texting a whatsapp and this all infront of us. Then she had no keys, and she had to pick them up downstairs, a way of maybe 4minutes, she took 30 and we where waiting with 3 kids. After downstairs, the car was so small even we booked a bigger one for 5 people incl. luggage. Than, the car had no current licence disc and we got a ticket.
Pros: Quick, friendly, nice courtesy call mid way, friendly reception
Cons: Unclear directions of where to collect the car from. Trying to drop the car off - the yellow button needs to be more obvious - it was v stressful. Perhaps you could give hints about nearest petrol stations to the airport as this was stressful too!
Pros: Professional and friendly
Pros: Over all great service / new car
Pros: Helpful and willing
Pros: Very easy to deal with Extremely accommodating and friendly staff Adina was fantastic at drop off as we were running a bit late for our flight
Pros: Service on arrival was great except it was a little confusing looking for the car in it’s parking space.
Cons: Everything was ‘grand’ as the Irish say!
Pros: All clear
Pros: Good service
Cons: Addition cost add on.
Pros: excellent just service
Pros: Ease of dropping off though would have been better to take to terminal 1
Cons: Felt like a con when talking about petrol
Pros: Friendly staff. Ease of use. Reasonable price
Pros: Efficient getting keys etc but no one there too show us the workings of the car particularly the gps as they are all different. We struggled through but would have appreciated an introduction without having to work it all out ourselves.
Cons: No service when we picked up the car instructing us on the working of everything especially the gps.
Pros: The best car rental service I had. Definitely would recommend.
Pros: Once found the office, everything was easy at the time of the pick-up. Once found the point to drop-off, everything was easy.
Cons: Nothing. Everything was good
Pros: No hassle value for money
Pros: Friendly, thorough and professional. No surprises.
Cons: All good.
Pros: Service was good and quick however I can imagine in a rainy day in Dublin that the ‘shed’ waiting areas wouldn’t be eniugh
Cons: Car hire in Ireland is ridiculous
Pros: Quick and easygoing
Cons: Friendly, efficient and totally professional.
Pros: Efficient, friendly staff, ease of use.
Cons: Details about insurance during booking online should be clearer.
Pros: quick and easy
Pros: See above.
Cons: Waiting for the shuttle bus on arrival.
Pros: Everything clearly explained and not pressured into having extra insurance. Will be using Alamo / Enterprise in the future.
Pros: equal best ever
Pros: The lady that attended us on pickup was friendly and professional and quick It was the same on return. The gentleman was quick, attentive and professional. It was the best I have ever experienced in hiring a car.
Cons: Thr car was clean inside but the exterior had not been cleaned thoroughly. It in no way affected the hiring. I guess they had been very busy. It was not a problem.
Cons: Service desk in arrivals hall but then had to take a shuttle bus to collect the car THIS WASNT ADVISED WHEN I BOOKED. Ripped off with 'extras' (£30 euros per day) and tyre cover that I didn't ask for or agree to.
Pros: Low deposit on car and impeccable service with a smile.
Cons: On pick up Michelle was left alone at the desk with an inevitable long que forming.
Pros: Friendly staff and free upgrade
Cons: But confusing at drop off
Pros: Friendly and efficient
Pros: The shuttle driver was great - friendly, helpful, gave good advice about getting used to driving on the left side of the road
Pros: friendly staff and was qucik to collect the car
Cons: great car and support
Pros: Polite friendly and efficient staff
Cons: Nothing not to like
Pros: Great customer service, good pick up, ease of finding rental location.
Cons: I thought that I had paid extra for air conditioning but the car didn't have it - it was pretty hot driving around in a heatwave!
Pros: Able to offer immediate replacement when car provided was faulty.
Cons: Car provided was faulty and should have been checked/serviced prior to releasing to customer.
Pros: Fast and friendly service