Dublin Airport (DUB), Dublin, Ireland
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Thrifty at Dublin Airport

Dublin Airport T1/T2
018445466
Pick-up instructions
The rental desk is located inside the terminal. Please note that customers must take a shuttle to the parking lot to collect their vehicle.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
00:00-01:0005:00-23:59
Tue:
00:00-01:0005:00-23:59
Wed:
00:00-01:0005:00-23:59
Thu:
00:00-01:0005:00-23:59
Fri:
00:00-01:0005:00-23:59
Sat:
00:00-01:0005:00-23:59
Sun:
00:00-01:0005:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Ireland
Ford Focus
11/9/26

Pros: Yoricka at pick-up was efficient and pleasant.
United Kingdom
Volkswagen Polo
10/26/26

Cons: Hidden insurance charges
United Kingdom
Ford Kuga
10/20/26

Pros: Very fast and efficient, polite and helpful staff.

Cons: We'd booked a Ford Kuga because that's what we have at home. Ended up with a Dacia.
United Kingdom
Volkswagen Polo
10/9/26

Pros: Value for money

Cons: The car provided was faulty and had to be replaced
United Kingdom
Volkswagen Polo
12/8/25

Pros: Easy and speedy pick up and drop off service. Polite and friendly staff.
United Kingdom
Ford Focus
11/12/25

Cons: Car smelt of smoke
United Kingdom
Skoda Octavia
11/2/25

Pros: Friendly and helpful service.

Cons: The car wasn’t in great condition and could have been a bit cleaner
United Kingdom
Ford Puma
9/17/25

Cons: The woman on the counter was extremely rude
France
Volkswagen Polo
9/5/25

Pros: Friendly, efficient service, great price.
United Kingdom
Ford Focus
8/24/25

Pros: When dropping off the agent was really friendly helpful and efficient

Cons: When picking up the agents just didn't seem to really treat you like a valued customer. They didn't explain things very well, bit snotty about the fact we had already bought insurance. Said it was cheaper for us to drop the car off empty but not why
United Kingdom
Volkswagen Polo
7/6/25

Pros: No wait

Cons: Agent wasn't as friendly as previously on the sales desk.
United Kingdom
Ford Focus
5/21/25

Cons: The car was only 90% full of fuel but I wasn’t told this and I didn’t notice until I had done a number of miles. Hence I filled up at the end of the rental and spent more than I should have done. When I dropped off the car the agent that dealt with the return said that in his notes it said only 90% full. So not happy about it but nothing I can do now. Would probably not use thrifty again.
United Kingdom
Volkswagen Polo
10/6/24

Pros: Not much, all handled by hertz and they were not helpfull ,far to busy to listen about my already having taken out insurance
United Kingdom
Toyota Aygo
8/21/24

Pros: Excellent service at the desk even in the late night hours, friendly and efficient

Cons: Nothing.
United Kingdom
Volkswagen Polo
8/5/24

Pros: Lovely staff and very efficient

Cons: N/A
United Kingdom
Ford Focus
7/1/24

Pros: Great at both ends

Cons: All good
United Kingdom
Toyota Aygo
6/25/24

Cons: Having to return the car to an off site facility
France
Renault Grand Scenic
4/24/24

Pros: No surprise fées or hidden cost
United Kingdom
Ford Puma
2/25/24

Pros: Quick easy. nelisha was most helpful
Switzerland
Ford Puma
11/19/23

Pros: No waiting time and good car fered

Cons: nothing relevant
Spain
Ford Puma
10/14/23

Pros: The car had a lot of damage to the front when collected

Cons: I was charged for extra insurance because I didn’t have 2500 on my credit card only 2000
United Kingdom
Ford Puma
8/22/23

Pros: Good car, helpful at desk

Cons: The insurance option, I had taken the insurance to ensure that I do not have hassle but it was disappointing to know that it was third party so in case something happened would have been hassle. Thrifty desk not at airport so getting there was hassle When returning car had to wait a lot and make couple of trip up and down
United Kingdom
Ford Focus
6/22/23

Pros: All the service was handled by Hertz

Cons: All the service was handled by Hertz. Not enough people on the service desks
United Kingdom
Renault Grand Scenic
2/23/23

Pros: The large 7 seater we reserved wasn't ready on site at airport. Got driven out in bus to offside car park, not great as travelling with a disabled passenger. Given a 5 seater estate that wasn't big enough. Had to wait for another car to come from airport. Was such a tight fit for us and nor what we were expecting. Settled for the 2nd car as had 3 kids. Very disappointing

Cons: Wrong car
United Kingdom
Ford Puma
11/8/22

Pros: Customer service

Cons: I was told that car will be at terminal 1 but i had go to terminal 2 car park to pick up.
Ireland
Volkswagen Polo
4/3/20

Pros: I was deceived by Thrifty, I was charged € 261.00 for insurance that I had already paid for Discover car, I was unable to resolve this personally I am in contact with the customer service

Cons: Terrible
Ireland
Opel Zafira 5+2
4/2/20

Pros: nice and good car and service

Cons: Very Good
Ireland
Volkswagen Up
3/31/20

Pros: Efficient service.

Cons: No hi visibility jacket in the car or breakdown triangle.
Hong Kong
Volkswagen Polo
3/27/20

Pros: Friendly , efficient
United Kingdom
Volkswagen Polo
3/13/20

Pros: Quick, easy transaction ... and good reliable clean car provided

Cons: Nothing
United Kingdom
Volkswagen Golf
3/5/20

Pros: Thrifty are the best place to hire @ Dublin airport based on price and general attitude.

Cons: If you rent direct, you get to pick up the car are the terminal, if you use an agency then you have to get a shuttle bus off site to pick up.
Austria
Volkswagen Golf
2/20/20

Pros: THe return of the car was impeccable, very nice and not issues.

Cons: Whinging customers, especially some guy that was shouting at the service people that clearly didn't deserve it because the guy screwed up his own reservation. But they were professional even as this customers arrogrance prompted words from myself.
Australia
Volkswagen Golf
2/11/20

Pros: It was awesome!!
Ireland
Volkswagen Up
2/8/20

Pros: A very quick return - absolutely hassle free (less than a minute).

Cons: I returned a car with another operator and had to go back to the airport to fill the paper work before I was able to get back to the pick up location (it's highly inefficient and time consuming).
United Kingdom
Volkswagen Up
2/8/20

Pros: Easy. Efficient service. No “over-selling” of insurance (I have my own excess insurance policy). Friendly staff.

Cons: Drop-off was a bit sketchy. Signage at airport is non-existent. No key-drop at rental booth. But chap at rental desk in airport terminal handled key-return without hesitation. If you’re dropping off very early, make sure to give yourself 15-20 min extra for shlepping around.
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Dublin Airport (DUB), Dublin, Ireland

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Pick-up date
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Driver's country of residence is United States of America (USA) and age is 30-65

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Mon:
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Tue:
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Mon:
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Tue:
00:00-01:0005:00-23:59
Wed:
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Thu:
00:00-01:0005:00-23:59
Fri:
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Sat:
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Hertz
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Mon:
00:00-01:0005:00-23:59
Tue:
00:00-01:0005:00-23:59
Wed:
00:00-01:0005:00-23:59
Thu:
00:00-01:0005:00-23:59
Fri:
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Sat:
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Budget
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Mon:
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Tue:
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Tue:
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Wed:
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Thu:
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Fri:
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Sat:
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Tue:
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  1. Car Rental
  2. Ireland
  3. Dublin
  4. Dublin Airport
  5. Thrifty
 
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