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Avec Rent A Car at Dalaman Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: It’s disappointing that the ‘no‑risk’ insurance I purchased isn’t being accepted by the rental company, and that I then still have to pay an additional €76
Pros: The car provided was exactly what I expected and was clean.
Cons: The company charged me a fuel surcharge. I brought the car back with the same fuel state it was given to me 90-95% full. The extra fee was 400TL ( 3.50GBP) I asked the agent at time of drop off if there were any extra charges and he said "all ok". I know they took a photo of the fuel gauge at the handover to me - so this is a scam as far as I can see. Just check really carefully what the return agent is selecting if you want to avoid such stuff.
Cons: The car was very dirty on the inside. I could barely see through the windscreen for all the dirty smears, which made driving difficult and dangerous. I had to clean the glass myself in order to see. I also had to clean the inside console etc. I had to add water to the windscreen washer.
Pros: Great customer service from the start to finish! All very professional and friendly staff, especially Yeşim at the pick up desk! I highly recommend this company and unwilling definitely use them again.
Pros: Nothing
Cons: Says “in airport “ but only small office in airport, car located a very long walk away so pick up and drop off very difficult and disappointing. Would not ever use again
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU countries.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
Local renters must pass a Findex credit check to pick up the car.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
A local renter is defined as a renter who is a resident of Turkey.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, Country entry stamp that is not older than 6 months.
In the event of damages to the car, without providing a police report, CDW and any other additional protection become voided.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Details are available from the rental company's reservation office.
Snow chains are allowed in icy/snowy conditions.