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Carwiz at Dalaman Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: CarWizz didn’t want to accept full-cover insurance, which I purchased via DiscoverCars and I spent 2 hours trying to convince them to give me something which I already paid for, without success. I’ve had to rent car in other company. I still didn’t receive pre-payment which I paid (in communication with DiscoverCars for more than one week). Since I did and had everything and issue was on rental company’s side, I truly dont’t understand, why you still didn’t refund my pre-payment.
Pros: The take my money
Pros: Car model, friendly staff ( Mustafa ) that made the day much easier, car fleet is big and new, refund policy etc.
Cons: Nothing, everything was perfect. Definitely will rent again from them.
Cons: I didnt got my car!! Just tell what i should rate here? It was such a scam!!!!
Pros: The car that was given to us was new and better than what we asked for + giving us back the deposit quickly
Cons: The fact that they were not at the airport on our arrival time and we had to wait 30 min (and we had to use a stranger’s phone to call them)
Cons: Avoid carwiz at all costs
Pros: It was very unprofessional. We had to WhatsApp the workers to get somebody to take the car for return. Nobody came to pick us up from the airport.
Pros: Very bad company
Cons: So bad
Pros: Their employee (Sertac) was exceptionally helpful and service minded
Cons: The integration between broker and Carwiz. Because my info was not passed on, I had to go through a long and complicated process to get my booking through.
Pros: We were well looked after and the car was bigger and an automatic which was more superior than we paid for.
Pros: Drop off was easy, and fast.
Cons: - no communication in person nor text - bad attitude
Pros: Did not like anything
Cons: The location was outside the terminal. I had to ask help from the locals to call the service desk. The car had no fuel when taking. Policy was 0 to 0 which doesn’t make sense. The rental agent took a very long time to complete the paper work.