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Carwiz at Dalaman Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nothing.
Cons: CarWizz didn’t want to accept full-cover insurance, which I purchased via DiscoverCars and I spent 2 hours trying to convince them to give me something which I already paid for, without success. I’ve had to rent car in other company. I still didn’t receive pre-payment which I paid (in communication with DiscoverCars for more than one week). Since I did and had everything and issue was on rental company’s side, I truly dont’t understand, why you still didn’t refund my pre-payment.
Pros: The take my money
Pros: Car model, friendly staff ( Mustafa ) that made the day much easier, car fleet is big and new, refund policy etc.
Cons: Nothing, everything was perfect. Definitely will rent again from them.
Pros: Nothing.
Cons: I didnt got my car!! Just tell what i should rate here? It was such a scam!!!!
Pros: The car that was given to us was new and better than what we asked for + giving us back the deposit quickly
Cons: The fact that they were not at the airport on our arrival time and we had to wait 30 min (and we had to use a stranger’s phone to call them)
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
For vehicles in groups Standard, Intermediate, Minivan, Fullsize, Wagons a driver license issued at least 3 years ago is required.
For vehicles in groups Premium, Special a driver license valid for at least 5 years is required.
Local renters must pass a Findex credit check to pick up the car.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, flight information, electronic ID, Country entry stamp that is not older than 6 months. In order to pick up the car, domestic renters must present the following documents: valid driver license, credit card on a main drivers name, booking voucher, flight information, electronic ID card.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are accepted: MasterCard credit card, VISA credit card.
Local customers are allowed to rent only if they agree to a credit check and the credit score is positive.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 4 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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