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Europcar at Dalaman Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The Europcar gentleman didn't show up on delivery we called him came yelling that's it is our fault plus on the drop day called him in advance to make sure that his office opens he said at 8 am I arrive 8 waited until 8:30 nobody showed talk to his neighbor another agency called him he said he will be late almost lost my flight the other agency offer me to drop me off at airport and deliver the car to his neighbor thank you this gentleman saved my flight Never Europcar again very bad experience
Cons: Reserved account still not come back
Cons: As above - misleading fuel policy. Also difficult to find the representative at the airport.
Pros: Petrol was at quarter tank when collected, Should have been Full to Full as per the rental terms
Cons: Despite dropping the car there was confusion if the car had actually been dropped off leading to emails after rental
Pros: clean, modern minibus, effective service, polite and professional service
Cons: Not easy to find at airport but more the chaotic airport than Eurocar.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Local renters must pass a Findex credit check to pick up the car.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A separate fuel deposit is required when collecting the vehicle.
Fuel deposit prices can vary depending on the car model and market fuel prices in force when collecting the car.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Additional Driver, Winter package, then an additional amount of deposit will be held on their credit card.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Snow chains are allowed in icy/snowy conditions.
The supplier will hold the vehicle for 59 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.