Pegasus rent a car at Dalaman Airport

Pros: Good service. Car was not 100% clean but also didn’t expect anything different in return. Car was functional and in good conditions overall

Pros: easy process, no deposit, debit card payment avaiable, flexibility, 24/7service

Cons: I arranged pick up at 11am and they showed up at 11.40am I scheduled drop off at 8pm, they showed up at 9pm The staff member doesnt speak english-or a very low basic, but we used translation online and that saved it. Had to pay 10euros for cleaning fee at the drop off, which i never came across before in any other rental company, its logical the car is not going to be shiny after 5 days use, the cleaning fee should already be included in the price.

Pros: The service received from Emre and Samet was truly amazing. There were some issues with my booking which was not only resolved promptly but Emre went above and beyond with the service provided

Cons: everything was perfect

Pros: Good drop back to airport

Cons: Wasn’t there when we arrived, took 19 mins to find after 4 hour flight. Charged €10 to have outside of car cleaned when returned - never seen that in all years of hiring cars.

Pros: Excellent car condition no issues,

Cons: Excellent customer service

Pros: Good people

Cons: Good job

Pros: Picked up at the airport with no issues, car in good condition and clean.

Cons: I was charged 10 euros to clean the car on delivery. This was not on the contract agreed and is a HIDDEN FEE. Fuel tank was half-full when I took the car. I delivered like for like but they tried to charge me for the fuel nevertheless.

Pros: Everything was okay until time of drop-off, they charged me with US$ 10.00 car cleaning while I lift quarter fuel tank more than time of pick-up which worth US$ 12.50 this is wrong attitude.

Cons: No body was waiting for me at the airpot although they sent me a whatsapp message with ther phone numbers assuming that I have an activated roaming service which I did not. They came after 30 minutes

Pros: Got picked up at airport for no additional fee at midnight, no deposit, very helpfull staff. Car was clean, Handoff was at the pegasus office, again staff drove us to the airport without any additional fee, very good service.

Cons: If we wouldve been in the crash, there were no accident report in the car, thats just something to check when you are picking any car up.

Pros: Quick pick up

Cons: Driver at pick up location drove to office like a madman! When dropping the car off, there was no-one there and I had to just leave the vehicle in a car park.

Pros: Everything

Cons: Nothing

Pros: Easy to communicate with!

Cons: Nothing! Good service

Pros: Very good service. Thank You!

Pros: Very accommodating, clean cars and excellent service

Pros: We rent cars in different countries every couple of months. Best experience ever. Superb service.

Pros: I can recomend this car dental. We have in the navíc price included fully insurance and second driver too.

Cons: Maybe little bit better engine condition of the car.

Pros: Great service I highly recommend!

Pros: Did meet and greet at airport . Then took car back to Pegasus office (no mention of Discover Cars or Barbadian) and was driven to airport for departure.

Cons: Where to meet was confusing. We were told Arrivals Hall . As we had arrived very late the night before and spent a night at the airport hotel , we had to go back to the airport the next morning to collect the car. Of course , no re entry to arrivals so difficult to sort out where to meet. Did the rental transaction in a car park which felt a bit strange . But all was ok in the end. But very confusing between Discover Cars/Babadan and Pegasus - no idea who we were dealing with … !!

Pros: Excellent service car just outside arrivals. Great little car for our needs. Drop-off right at departures. Very efficient and friendly

Cons: Nothing

Pros: When we told them that the first car didn't work, they did replace it without too many issues.

Cons: Representatives didn't speak English: we had to communicate via Google Translate. They initially gave us a car that was covered in dents and scratches. One of the lights didn't work, and the cigarette lighter didn't work (so we couldn't use our SatNav). They refused to mark the scratches on the Rental Agreement, and said we should just take our own photos. There were no car documents inside, and there was no first aid kit, emergency triangle, etc. It all felt very pressured and rushed.

Pros: Nothing

Cons: They never turned up with the car and they didn’t have a desk in the airport.

Pros: Seem to be very proud of serving their customers. Customer care was good.

Cons: Communication at the time of returning the car could be better. Also a quick call in middle of renting to ask if all is ok would be a good thing for the company to do.

Pros: Very friendly and accommodating after not having received the rental voucher.

Pros: EVERYTHING

Cons: NOTHING

Pros: Availability

Cons: There is an empty to empty fuel policy, which is inconvenient and only leaves the car company with extra fuel because as a tourist, you will not have the car running in fumes and how would you know how much is needed. This is to benefit them. When dropping off the car, I was asked to come to the office only to be told that now drive to the airport and someone will meet you there. The car didn’t even have screen washer.

Pros: Did not get a car so can't comment on the potential cleanliness

Cons: Nobody turned up at airport or answered telephone

Pros: Very reliable service provided by Pegasus rent a car . Communication was perfect and nice staff

Pros: Nice and easy. Minimum paperwork. Very quick. Basic details were mentioned. Drop off the car also without any issue. 5 mins

Cons: Nothing. Good guys.

Pros: efficiency, quality of car, friendly service

Cons: A little difficult to contact on arrival at the airport and we had to wait for a few minutes for the representative to arrive.

Cons: Was difficult to find the agent to get the rental car (they would meet & greet upon exit from airport but, the agent was not there so I had to call and then wait for 20 minutes at a nearby cafe).

Pros: Friendly and efficient

Pros: Metin told me Babadan didn't have cars available and that's why they sent me to him

Cons: The attitude and rude nature of staff. Very greedy company

Pros: Very helpful, easy and quick

Pros: Responsive when called but not the best experience

Cons: Car was awful, lots of a existing damage, broken tail light but working, hardly any fuel in the car had to find gas station at 23:30 had call them as they were not waiting for us and had to wait 30 mins in the heat outside. Told them car condition wasn’t good and no fuel wasn’t good but not much interest. Took car to their office on return as agreed but they were not there told to take it to the airport and waited for a few mins for them to arrive.

Pros: Service at both ends of rental was excellent - in Fethiye when we dropped off the car they dropped us back to our hotel = superb service.

Pros: Very poor

Cons: Poor car condition

Pros: Would recommend this service to everyone

Cons: Everything was great!

Pros: Great car, great value as we needed a 7 seater...struggled to find rep at airport but he appeared once I called then all very smooth. Car was great for family. Drop off was very efficient

Pros: Very efficient and helpful

Pros: Costomer service

Cons: Help fully

Cons: They noted down my credit card's details including the CCV code and expiry date. They claim they doesn't take deposit but they require noting down the credit card details which is totally not professional. That's why I rated the efficiency "1". The condition of the car was good but the tyres was old and depreciated, which was noy safe especially that the roads between Dalaman and Kaş are full of curves, up, and downs.

Pros: Nothing, they didn't provide me with a decent car. Is crazy....

Cons: They give me a' old car, impossible that this car was for rent. I would love to be refund

Pros: Quick and easy just rubbish car

Cons: Terrible car really upset had to pay soo much for a rubbish car

Pros: Very quick to return car and to be dropped off at airport.

Cons: Very little fuel in car and having to pay 38 lira to get out of the car park.

Pros: Not a lot

Cons: The car was a complete wreck. It had a melted dashboard, the radio didnt work, the aircon didn't work, the car doors wouldn't lock. The window controls on the passenger side didn't work. I could go on....but this car was ready for the scrap yard.

Pros: They responded to my calls and texts.

Cons: N/A

Pros: Pick up and return car was easy never has this experience before with any other car rental company

Pros: Great pick up very friendly staff. Good car

Cons: Hate ‘empty to empty’ fuel policy. If I had realised this policy I would have booked elsewhere. Drop off arrangements a mess

Pros: i liked they offered a car with no deposit needed

Cons: We took the car to Datca, where the road is very hilly, and the car lacked of power, and I had to force the car in second or fist gear to go up a slope, it felt unsafe at the times because we had to go very slow in comparison to other cars. This took a lot of power from the car and even the air conditioning stoped cooling

Pros: Great car ! Very clean and brand new car will be renting again definetly. Really happy with the service.

Pros: Good communication and makes the rental stress free when on holiday.

Cons: condition of the car

Cons: Condition of the car

Pros: Great service and great cars will use again

Pros: Great car no fuss picking it up at the airport

Cons: No one there at the office in fethiye when we tried to return the car.had to find a Turkish person to call there number and tell them to come to the office to meet us. We nearlyissed our bus waiting . Not acceptable

Pros: Really friendly and efficient

Pros: Cheap

Cons: Communication very unclear

Pros: All was good. Thanks.

Cons: N/A.

Pros: Prompt service and no hassle and efficient dealings. They are part of Pegasus Car rental

Cons: The car was a bit older, but still drove well

Pros: Very convenient and easy to deal with, very competitive price too.

Cons: All good

Pros: No problems at all. Quite easy going. Picked us up at arrivals. They weren't pedantic about anything. Kind of how you would like rental car companies to be if you didn't know that others were terrible for piling on charges at the end of your trip.

Cons: Our rental was actually with another company called Pegasus Rent a Car, even though we booked through here. We had no problems at all, but it's easy to be nervous about dealing with an unfamiliar company whose name you don't recognise.

Pros: The ease of getting the car at the airport and the friendliness of the representative.

Cons: Nothing. Really pleased with the service.

Pros: Easy collection. Met with a sign at the airport. Lovely car, no issues with drop off swift handovers 👌🏻

Pros: Reasonably priced.

Cons: They were not there. Had to eventually ring them (using another car hire companies phone) and they send over a car using Pegasus.

Pros: Very efficient - due to our delay and landing at three in the morning we had a little worry that no one was there with our name card and we got someone to ring and no response. We waited and we going to get a taxi when the driver turned up

Cons: N/A

Pros: Ok after a very bad start.

Cons: The fact they got my flight date wrong, especially when we arrived at midnight and the phone call was not answered straight away to rectify the problem.

Pros: No fuss, very reassuring, great car

Cons: Nothing, will use again

Pros: The car, no hassle, drop of speed

Cons: No one at the airport to meet me, I had to wait over an hour then call them, even the holiday rep standing near to me told them that its not good enough

Pros: Friendly and helpful re any questions

Pros: Our flight was delayed and the agents waited for us at the airport for almost 2 additional hours. That was very convenient. The car pickup was very fast.

Cons: The car was clean but smelled a little to tobacco. I didn't feel comfortable at pickup for not filling in the damages the car had prior to pickup, and also not having nothing signed on paper when we got the car back.

Pros: easy collection and drop off

Cons: Car smelt of cigarettes

Pros: The car was dirty and old it drove well enough on a flat road but where we stayed was all mountains and driving up and down it was almost dangerous

Cons: As a company they we’re fine staff friendly and helpful

Pros: Picking and dropping the vehicle

Cons: The state and choice of the car. Very poorly maintained vehicle. The air con was hardly working. The break was so bad.

Pros: Great service and would use them again

Pros: Very bad service

Cons: My car hire was canceled because my flight was delayed and I was late 30 mins for the pick up

Pros: very efficient and quick pick up and drop off

Cons: empty to empty fuel policy, older car which was very under powered for getting up the steep hills!

Cons: I wasn't told it was a single person wh I was to loo out for ie I thought it was a company desk. The car was very old with 65,000 miles on the clock with poor suspension and very little power. Plus it wasn't onsite airport as I had to rop it back at their office.

Pros: The agent waited for me at the airport and the car was parked in front. It all went smoothly and the car was almost new (5000 km or so) and clean. The drop off process was also quick and smooth.

Cons: The car was delivered with am empty tank. The policy is same to same, but it's more convenient when it's full to full.

Pros: BANDE DE FILS DE PUTE D’ESCROC ILS MONT PAS DONNER DE VÉHICULE POUR UNE SEMAINE QUE JAVAIS RÉSERVER DES MOIS À LAVANCE TOUT ÇA CAR IL FAUT ÊTRE LA PILE À L’HEURE !! BANDE DE CHIEN , VOS MÈRE LES CHIENNES

Cons: BANDE DE FILS DE PUTE D’ESCROC ILS MONT PAS DONNER DE VÉHICULE POUR UNE SEMAINE QUE JAVAIS RÉSERVER DES MOIS À LAVANCE TOUT ÇA CAR IL FAUT ÊTRE LA PILE À L’HEURE !! BANDE DE CHIEN , VOS MÈRE LES CHIENNES

Pros: We rented 2 cars. One car the air con was not great and a slightly Kelsey car. Our 2nd car - Clio, was nearly brand new and brilliant

Pros: Very friendly staff member. Gave clear instructions and not pressured to buy any extras. Dropping off the car at departures was very helpful Would recommend them and would definitely consider using them again if I get the same good deal.

Pros: Good service when returning the car. Excellent handling of accidents report.

Cons: Nothing.

Pros: great communication and value.

Cons: Nothing

Pros: a very respectful car rental agent

Cons: nothing

Pros: Quick, friednly and efficient

Cons: Hard to find Agent at the airport.

Pros: The fast collection, no waiting, agent was at the airport with our name on a board. Great value

Pros: İt was easy to dropping off the car..

Cons: -

Pros: Friendly & efficient, prompt and rental smooth on arrival and drop off.

Cons: Minor points: Car windscreen wash completely empty and bone dry. Air con cool, worked but not cold, possibly needed re-gassing however for the km’s/ duration we did in the car we managed.

Pros: Excellent service by the representative

Pros: On time, polit and effeicent

Pros: Friendly staff , was there on arrival as promised. Hire car in fantastic condition , small dent but was explained before hand. Also easy to return with a free lift to airport

Cons: Nothing

Pros: Efficient and easy

Cons: Surprised to have to pay the airport parking

Pros: Great professional service.

Pros: Didn’t push me to pay for expensive insurance costs against my will.

Cons: They didn’t wait for me as the agreement was. I spent 40 minutes waiting and searching. Had to call him.