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Pandora at Dalaman Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: provision of a car with material defects in the engine, no washer fluid, lateness in pick up and drop off.
Pros: The service provided by the owner of the Dealership.
Cons: The unfriendly behavior of the employee.
Pros: No problem at all and car worked perfectly
Cons: Nothing felt very reassuring: - no real office for vehicle pick up and no vehicle inspection when we pick it - I had to give the codes of my credit card for deposit (the agent wrote it on a paper), not sure this is normal - no real agency name: Pandora on the contract, Oscar rental car on the t-shirt of the agent, Anatolya rental car on the key of the car, Central rental car at the agency to give it back - Car return very confusing (address, contact...)
Pros: Nothing at all - rep was very late in delivering the car, and no rep at all to pick up the car - had to abandon the car at the airport after waiting for over an hour for the rep to collect it (and nearly missing our flight home) - it took over £10 in phone calls to try and find out what was happening, and in the event after that, the company didn't send anyone to pick it up anyway, requesting that we drive the car to a different part of the airport (from the agreed drop off point).
Cons: The car did not include the GPS that I had requested, and although I got a refund for the GPS amount, I then had to buy data in order to use my phone to plot destinations and routes. Car was also badly damaged, with lots of dents, scratches and the rear panel hanging off. It was also unreliable, refusing to start on occasion, and the brakes were not good. In combination with the comments in the previous section, would never use this site again.
Pros: Professional and easy to use
Cons: Had to make a number of calls to get car picked up.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
For vehicles in groups Economy, Compact, Mini a driver license issued at least 2 years ago is required.
For vehicles in groups Standard, Intermediate, Fullsize, Wagons, Special a driver license issued at least 3 years ago is required.
For vehicles in groups Premium a driver license issued at least 5 years ago is required.
Local renters must pass a Findex credit check to pick up the car.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, proof of entry/exit into/out of the country, flight information, boarding pass.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request. Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Pick-up & Drop-off
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