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Hertz at Brisbane Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Used Hertz world wide but I am sorry to say My Australian expierience was not a good one.
Cons: Not a lot, I booked the car through Discover cars which I paid them a deposit and requested the extra insurance. This was a 75 day hire and I expected to pay the balance in full on collection but I was informed that this was not possible and that it will be on a 30 day rolling contract. This played havoc with my UK credit card. I also noticed that the contract said that I declined the extra protection when I actually requested it with Discover cars. Also what happened to the deposit I paid
Pros: Easy and prompt
Pros: they were open when our flights got changed to approx. 2300
Cons: I had already taken out the insurance option with a third party and was charged again.
Pros: Nothing was too trouble, very efficient and friendly.
Cons: Nothing. It was all excellent
Pros: Fast efficient pleasant
Pros: Good. Price was reasonable but booster seat was left out of my order to Hertz
Pros: Excellent condition
Pros: Friendly and efficient
Pros: friendly staff
Pros: Staff member was extremely helpful and friendly to deal with
Pros: Smoking smell’s in the car :(
Pros: The lady who served me at Brisbane airport was delightful- professional, helpful and welcoming. A wonderful employee
Pros: all hertz staff encounters were courteous, helpful, professional and accommodating in aspect.
Cons: the tight parking areas of car rental spaces for larger vehicle hires.
Pros: Very fast and friendly service
Cons: Always with any rental is the insurance confusion when you pay for it online but does not translate with rental company
Pros: Hertz office is at the terminal. The officer is helpful and offered me an free upgrade to a larger car. Great isn't it.
Pros: They helped through the whole process even though Discover Cars were responsible for it Hertz took the initiative and supported us through it
Cons: Amazing service by Hertz very quick and simple no mucking around they provided solutions
Pros: The service provided by Hertz was fantastic. In future id book through them direct
Cons: Needs more people on the desk
Cons: The rear facing car seat we were provided for our 2 month old baby was not suitable for her age. It sat so upright, that one of us had to sit next to her and hold her head back while she was in it.
Pros: rip off on fuel top up...excess from discover cars said did not apply to hertz i had a melt down about a scratch.$100 held not given back to my credit card yet
Cons: rip off