Brisbane Airport (BNE), Brisbane, Australia
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Hertz at Brisbane Airport

Airport Dr, Brisbane Airport QLD 4008
0061 735 414 704
Pick-up instructions
Airport Location, please follow signs to the car rental stations.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:05:00-23:59
Tue:05:00-23:59
Wed:05:00-23:59
Thu:05:00-23:59
Fri:05:00-23:59
Sat:05:00-23:59
Sun:05:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United Kingdom
Suzuki Swift
January 14, 2023

Pros: Used Hertz world wide but I am sorry to say My Australian expierience was not a good one.

Cons: Not a lot, I booked the car through Discover cars which I paid them a deposit and requested the extra insurance. This was a 75 day hire and I expected to pay the balance in full on collection but I was informed that this was not possible and that it will be on a 30 day rolling contract. This played havoc with my UK credit card. I also noticed that the contract said that I declined the extra protection when I actually requested it with Discover cars. Also what happened to the deposit I paid

Australia
Suzuki Swift
November 12, 2022

Pros: Easy and prompt

Cons: Nothing

Australia
Toyota Corolla
November 10, 2022

Pros: they were open when our flights got changed to approx. 2300

Cons: I had already taken out the insurance option with a third party and was charged again.

Australia
Toyota Corolla
September 18, 2022

Pros: Nothing was too trouble, very efficient and friendly.

Cons: Nothing. It was all excellent

Australia
Suzuki Swift
September 13, 2022

Pros: Fast efficient pleasant

Cons: Zero

Singapore
Suzuki Swift
September 8, 2022

Pros: Good. Price was reasonable but booster seat was left out of my order to Hertz

Australia
Toyota Corolla
September 1, 2022

Pros: Excellent condition

Cons: Nothing

Australia
Kia Carnival
August 28, 2022

Pros: Friendly and efficient

Australia
Toyota Corolla
August 22, 2022

Pros: friendly staff

Australia
Toyota Corolla
August 13, 2022

Pros: Staff member was extremely helpful and friendly to deal with

South Korea
Toyota Corolla
June 17, 2022

Pros: Smoking smell’s in the car :(

Australia
Nissan Qashqai
June 14, 2022

Pros: The lady who served me at Brisbane airport was delightful- professional, helpful and welcoming. A wonderful employee

Australia
Nissan Qashqai
June 14, 2022

Pros: all hertz staff encounters were courteous, helpful, professional and accommodating in aspect.

Cons: the tight parking areas of car rental spaces for larger vehicle hires.

New Zealand
Toyota Corolla
June 13, 2022

Pros: Very fast and friendly service

Cons: Always with any rental is the insurance confusion when you pay for it online but does not translate with rental company

Singapore
Nissan Qashqai
June 11, 2022

Pros: Hertz office is at the terminal. The officer is helpful and offered me an free upgrade to a larger car. Great isn't it.

Cons: None

Australia
Nissan X-Trail
June 5, 2022

Pros: They helped through the whole process even though Discover Cars were responsible for it Hertz took the initiative and supported us through it

Cons: Amazing service by Hertz very quick and simple no mucking around they provided solutions

Australia
Hyundai i30
May 22, 2022

Pros: The service provided by Hertz was fantastic. In future id book through them direct

Cons: Needs more people on the desk

Australia
Hyundai i30
May 14, 2022

Cons: The rear facing car seat we were provided for our 2 month old baby was not suitable for her age. It sat so upright, that one of us had to sit next to her and hold her head back while she was in it.

Australia
Toyota Corolla
March 21, 2022

Pros: rip off on fuel top up...excess from discover cars said did not apply to hertz i had a melt down about a scratch.$100 held not given back to my credit card yet

Cons: rip off

Most Popular Car Rental Deals

Brisbane Airport
Economy
Suzuki Swift or similar
Suzuki Swift
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$71.52 / per day
Brisbane Airport
Compact
Hyundai i30 or similar
Hyundai i30
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$74.11 / per day
Brisbane Airport
Compact
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$77.82 / per day
Brisbane Airport
Standard
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$82.22 / per day
Brisbane Airport
Full-size
Toyota Camry or similar
Toyota Camry
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$83.67 / per day
Brisbane Airport
Compact SUV
Mazda CX-3 or similar
Mazda CX-3
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Hertz
$83.90 / per day
Brisbane Airport
Full-size
Toyota Camry or similar
Toyota Camry
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$88.31 / per day
Brisbane Airport
Intermediate SUV
Kia Sportage or similar
Kia Sportage
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$97.61 / per day
Brisbane Airport
Full-size SUV
Mazda CX-9 or similar
Mazda CX-9
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$105.70 / per day
Brisbane Airport
Full-size Van
Kia Carnival or similar
Kia Carnival
  • 8
  • 3
  • 5
  • A/C
  • Auto.
Hertz
$108.35 / per day
Brisbane Airport
Full-size SUV
Toyota Kluger or similar
Toyota Kluger
  • 7
  • 3
  • 5
  • A/C
  • Auto.
Hertz
$110.98 / per day
Brisbane Airport
Intermediate SUV
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$111.55 / per day
Brisbane Airport
Intermediate Elite SUV
Audi Q5 or similar
Audi Q5
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Hertz
$116.27 / per day
Brisbane Airport
Full-size Elite SUV
Audi Q7 or similar
Audi Q7
  • 7
  • 3
  • 5
  • A/C
  • Auto.
Hertz
$118.39 / per day
Brisbane Airport
Premium SUV
Toyota Land Cruiser Prado or similar
Toyota Land Cruiser Prado
  • 7
  • 4
  • 5
  • A/C
  • Auto.
Hertz
$124.39 / per day
Brisbane Airport
Full-size SUV
Mitsubishi Pajero or similar
Mitsubishi Pajero
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Hertz
$126.16 / per day
The above prices are only approximate and were last updated at 07:18 on 2024-06-18. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation up to pick-up, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 3300.00 - € 5935.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Premium Location fee, Vehicle registration fee, Free modifications, State Tax.
Rate excludes
The following surcharges may apply: Accident Administration fee, Recovery Fee.
An E-Toll is offered in order to avoid violation fees.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Drivers over the age of 75 must present a doctor's certificate of health.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English. For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license. Only physical driver's licenses are accepted (not digital versions).
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, flight information, 2 proofs of home address (e.g. Utility bill), that is valid for at least 3 months before the pick up date.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to leave the deposit only with following methods: Diners, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
An administration charge of 1.35 % will apply for payments made by credit or debit card.

Only cards issued in the main driver's name are accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Using a ferry is not allowed.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  06:00 - 23:59
Tue:  06:00 - 23:59
Wed:  06:00 - 23:59
Thu:  06:00 - 23:59
Fri:  06:00 - 23:59
Sat:  06:00 - 23:59
Sun:  06:00 - 23:59

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Dollar
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Simba Car Hire
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Alamo
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