Aercar at Larnaca Airport

Pros: Cleanness of the car and how quickly picking up and dropping off was.

Cons: Nothing

Pros: Airport pickup and dropoff. Not too far from the airport.

Pros: Prompt and efficient

Cons: Nothing really

Pros: Not making any problems with getting the car exchanged, twice. And after the second time, the car was upgraded to a nicer type. Same, no problems with giving the car back.

Cons: The first car was not checked properly. The key/car did not work properly. The second proposed car, similar. This time, the trunk was damaged, and I was not able to open it.

Pros: Last year everything was much better about deposit when they excepted debit card as well as we got class which we purchased

Cons: In prerequisites it was written that you need to have credit or a debit card for a security deposit but on the Aer car they told us that they do not except debit card and charge us additional 150 EUR. If I was alone I will ask for refund and tell them to fu** Also we booked Mazda 3 and they give to us Nissan Note in which we could not put all our baggage

Pros: It was quick to return.

Cons: they refused to accept a mastercard debit card even though it is clearly stated in the payment terms they want to sell me an insurance that cost more than the rental amount, they withdrew the entire deposit amount to refund it to me, it has cost me 20€ currency difference

Pros: Very easy to find. There was even lady at arrival from Aercar telling us where is the elevator. Useful tips for driving on the left side. Excellent people.

Cons: There was a technical problem with the first car. Quickly replacement was found. The second car needed service, but this not affect my experience.

Pros: The car was quite old, damaged and three days in the battery went flat. The music sometimes worked from the stereo, sometimes it didn’t. We had to find someone to jumpstart the car and didn’t get help from Aercar.

Pros: The pickup and drop-off were quick

Cons: the car was a bit old and they couldn't find a better car for us And also we had to pay additional payment for the insurance at the desk

Pros: Efficient fast service staff helpfull

Pros: Fast pick-up.

Cons: condition of the car

Pros: Excellent immediate release of deposit

Pros: japanese auto configaration all in japanese lots of scratches disclosed but it was at night dark

Cons: mediocre

Pros: Gast pick up and drop...

Cons: They did not make check up of the car with me, nor helped to operate the infomate system

Pros: Pleasant return staff and fast recovery assistance in Aya Napa

Cons: car had smell of cigarette smoke. petrol was not full although advised it was. battery issue on car wasted half day of holiday

Pros: Speed of drop off. But it was 5.00am.

Cons: The excessive pressure used to make me take out their insurance for excess cover.

Pros: we got a car

Cons: The place and they also tried to get me to sign 1500 damage for the scrathes and not the 500, a mistake maybe, but I felt it was not.

Cons: אין להם וואצאפ

Pros: very friendly people quick pick up and drop off of our rental car

Cons: It was a bit difficult to find the pick up service at the airport.

Cons: I returned the car 10 days earlier but did not get refund on my additional insurance neither a feedback. The website is horrible only chatbots programmed in year 1980

Pros: Quick service

Cons: The amount of deposit required I think it was about 800_ 1000 euro but been greek and producing my I d card took out full comprehensive insurance for extra 150 euro which I was happy to do that

Pros: The service team is very polite and friendly. They were a huge help to me. They are also available 24/7.

Cons: nothing

Cons: Car condition - display broken, dim lights broken. I received a wrong car, worse than what i booked

Pros: Best car provided above my expactations

Cons: Nothing. Everything was prrfect

Pros: profesional and honest

Pros: quality of service

Pros: Everything was simple and straightforward.

Cons: Nothing to dislike about the service.

Pros: Nagyon gyors, nem problémáznak semmin, korrektek és pontosak.

Cons: Nincs.

Pros: Many me two fussy

Pros: Price good, car good, service good!

Cons: Nothing

Pros: The people working there are really nice and friendly.

Cons: What car you get is a total gamble. I have rented 3 different cars and the first one was great. The second didnt even have navigator and all info was in Japanese. The second car which was a Subaru consumed so much petroleum it was ridiculous. I onlt got 6km on 1L On the highway. It was also very tired. 160 000 km. I understand the business model of importing low cost cars from Japan and then renting them out at 20% below competitors but it should not be "rent a wreck".

Pros: Shuttle bus, easy to find, nice employees, debit card accepted and options with no deposit, close to airport, easy pick-up and drop-off

Cons: The cars are a little bit old - it should be told earlier that it will be car from 2005-2010. On site was shown Toyota Aygo 2nd gen, and i was given a Toyota Passo 1st gen, so the equipement was a little bit outdated, no GPS screen, only Bluetooth.

Pros: They were helpful and understanding about the extra insurance issues

Cons: Nothing

Pros: Very easy and efficient pick up and return. Car as described and shuttle bus transfer to the airport went smoothly.

Cons: N/A

Pros: They always provide a good quality car

Pros: Fast return

Cons: It is a scam

Pros: Clean

Cons: Wasn’t the car I wanted or similar, didn’t have the spec I requested.

Pros: Airport pick-up drop-off. Car in great condition. Very clean. Automatic car.

Cons: Doesn’t include insurance for North Cyprus.

Pros: Terrible and not customer focused

Cons: I had to pay 180 euros extra for insurance when I already had it with Discovery cars.

Pros: Good service, quick, nice and helpful agent

Cons: We got an Old and bed car. The condition of the mechanical was bad

Pros: First a lady want to prepare the document then she tried to find a way to sell me an insurance by force she put obstacles to let me buy an insurance from there office , after I want to cancel the car rental a good person called Alex helped me and make everything smoother . So my feedback is depends on finding the right person ( Alex )

Pros: The return of the car was really fast

Cons: The shuttle can pick up 6 people… so you need to wait a lot. Cars are old and not in good condition.

Pros: The staff are very friendly and professional. Smiling and looking forward to help you.

Cons: The service was good. The car came unclean inside, felt like it was just been used without any service between customers. A/c didn't work properly.

Pros: Efficient and speedy

Pros: its not aercar. its get a car

Pros: Simple and on time, good value

Cons: There were a couple of small scratches on the car that should be noted on the collections forms, however as the team took a video with us there was no issue on return

Pros: Smooth and fast process with a great fully functioning car.

Cons: Not great at organising transport from the rental location to anywhere other than the airport via shuttle

Pros: The fast service during collection and drop off

Cons: The extra car insurance that I bought online is a third party and not directly related to Aercar

Pros: The car was in good condition

Cons: Slow pickup. Expensive August rate although it was 1 of the cheapest on the market.

Pros: Personnel was friendly and helpful

Cons: Claimed no other car available to give me which was old and slow

Pros: 24/7 business hours.

Cons: no respond from emergency number

Pros: Eli's was supper friendly and professional

Pros: מעולים. האנשים שם ממש סובלנים

Cons: מעולים

Pros: Efficient and fairly quick

Cons: Didn't get the car asked for Car old ..battery died Confusion with insurances

Pros: The ost flexible car rental service I have ever experienced. Their system is focused on speed and to solve questions. I am impressed.

Cons: I liked everything

Pros: מחיר סביר, פתוחים 24 שעות ביממה

Cons: המתנה ארוכה עד האיסוף משדה התעופה

Pros: Speed take off and drop off

Cons: Car was awful

Pros: price and stuff service

Cons: quality and car condition

Pros: Easy, fast and helpful

Pros: The agent was very helpful

Cons: There was one price on the website in regards to the deposit but a higher price once I got there. I ended up having to pay and insurance premium was expecting. The car I was expecting was not what was offered at the pick up

Pros: Great service, quick check in and out, when a problem arose they dealt with it quickly and efficiently

Cons: they rented me the worst car on the lot. the car had some blockage or problem and could not accelerate and go uphill nicely. it couldn't go past 3000rpm and it was hard to overtake and drive uphill. I called their support and reported it and they mocked me in the message. I have proof of all this in the form of screenshots and video. I want 100 euros back

Cons: Clocks on car not up to date . Radio difficult to work out .

Pros: Everything was great! Fast transfer from and to airport. Staff was very kind and helpful!

Pros: Very quick service.,polite people.,

Cons: Changes deposit and insurance cost.

Pros: They were most helpful, even directing up to a phone shop to fix our phone connection in Cyprus.

Pros: Very well explained, clear and easy process. Staff friendly.

Cons: N/A

Pros: Good price

Cons: Would have liked more help when collecting car

Pros: simple process

Cons: intended to buy insurence from them, not good location for pickup and droppoff.

Pros: I was really impressed with the service I received from Aercar. The car was spotless and the admin team were polite and helpful. I will definitely be using them again.

Cons: There was nothing that I didn’t like.

Pros: I like the boys/men that work there they are so polite & kind with a face to face

Cons: It wasn't aercars that was the problem it was discoveries.com who i ordered & paid the car with ,, but didn't get what i ordered & paid for

Pros: Good car, clean, minimum dents and/or scratches. Return of deposit immediately upon car return.

Cons: They said the tank was full but it wasn't. I took a photo at pickup so I could prove it, but be careful and take photos of everything. I'm not saying it was intentional.

Pros: Friendly, quick, cheap

Cons: The security “deposit” wasn’t a deposit - they took €1,350 out of my account, causing a £35 transaction fee which made it more expensive, I should have been told it wasn’t a deposit

Pros: Shuttle bus was efficient

Pros: Fast service, helpful staff

Pros: Friendly, professional with new cars. Our SUV (Ford Kuga) was new and great to drive.

Pros: Quick

Cons: Was told I was getting an upgrade. What I got was a car with over 50k on the clock, covered in marks and scratches. Stank of cigarettes and the key fob battery died half way through the booking

Pros: Service above expectations

Pros: Good shuttle service, not far from the airport

Cons: They don't have many car options, old card not in good condition, if you category car is not available they will downgrade you

Pros: They are always nice and already try to refund the deposit immediately.

Cons: The first car engine failed in Larnaca, and they asked me to visit their office for a replacement. I had to wait for the tow truck for more than two hours, which severely disrupted my trip.

Cons: did not bother to be nice.

Pros: Nice car great value

Cons: Soft tire / slow puncture Windscreend washer fluid low on pickup

Pros: Efficient Deposit paid back on return of car Not weeks later

Cons: Like everyone and everything

Pros: By AI 18 years old car

Cons: Air conditioner was not functioning

Pros: Excellent service, friendly helpful staff. Very competitive prices.

Pros: Well maintained and clean car. Good service.

Cons: Far from the airport. Excessive surcharge for cancellation

Pros: Very helpful

Pros: Easy and polite people to deal with. Have now used discovery car and AER cars several times and based on positive previous experience, I almost always choose that combination.

Cons: Service, nothing was wrong. Car, the boot cover is a bit loose. Would have liked it to have been fixed before hand but not a big issue.

Pros: I had rented a car many many times in different countries. But never it went so smooth and fast as here. No problems with pick up or drop off. We didn’t wait for the shuttle bus, it was always there. Everything fast and clear. Recommend!

Cons: Nothing, everything was amazing.

Pros: Friendly customer service, speedy pick up from. Airport.

Cons: Variety of cars could improve.

Pros: Quick check in and friendly staff

Cons: Having to find the car mysrlf

Cons: I have a video with the mirror scratch but they tell me that I’ve done the scratch and are deducting from my deposit. They are scammers and thefts, you should sanction them

Pros: Service with a smile, means so much.

Pros: I never asked for a Diesel automatic but it is usually a much more expensive vehicle compared to a manual petrol car so thank you very much for the free upgrade :)

Cons: The fact that they pre-screen the car for dents etc, makes things fast at pickup but requires time on the renter's end to verify what they have put on the paperwork. Please change this to a tablet driven approach where you take photos live with the client at pick up and you mark on the tablet where the damages are.

Pros: The agents seemed quite helpful

Cons: I had to pay another €70 for the insurance

Pros: Customer service was good.

Cons: Quality of car. Had to have it changed within 20 minutes. Bonnet catch was broken.

Pros: Was average.

Cons: Although I informed the AERCAR at pick up time that I had secured an accident insurance cover for the car, I felt they were very pushy and intimidating trying to sell their insurance cover of £80 for the same. They were categorical that if anything happens, they will not be involved with the insurance that I had taken and they will go ahead with retaining my £800 deposit and I can sort myself with the insurance at my own time and cost. I wish that this can be addressed with Discovery.

Pros: Agents are helpful. Prices are good.

Cons: Cars are old and in average condition.

Pros: What i wanted, i did get 100%

Cons: Non

Pros: Compared to the average shuttle service pickups, it was quick and efficient

Cons: The Toyota Corolla didn't look modern. I couldn't connect to Android Auto. The car constantly showed some maintenance error, which blocked the digital speedometer. FM radio range is not aligned to European standards, so many stations aren't accessible.

Pros: Everything

Cons: Nothing

Pros: Friendly staff.

Cons: Nothing at all.

Cons: The car had a few more marks on the car than what the report had

Pros: Rapiditate si profesionalism

Cons: The car we got was of course a different brand than what was on the Discovercars offer, which we expected. The worst surprise was that we got a car whose entire vehicle menu, display, speedometer and radio were in Japanese (Chinese) characters. So we absolutely did not understand what the car wanted from us, the radio did not work at all and it was not possible to set it up because I do not understand Japanese characters. The same was true with the navigation. The agent at the Aercar rental comp

Pros: I have rented cars from this company for a few years and I am very happy with everything.

Pros: Easy and fast

Cons: Communication

Pros: Courteous and efficient service

Pros: Perfect service

Cons: Perfect service

Pros: the car was in good condition

Cons: They forced me to take insurance even though I had bought full coverage from Discovery

Cons: Even though I booked a medium sized car, the car was weak and not handle the climbs in Troodos. All the car’s system language and voice prompts were in Japanese, a language I do not understand. It was not possible to connect my mobile phone to the car in any way (via cable, cigarette lighter, or Bluetooth). This made navigation during our trips quite difficult. I booked a car through Discover Cars and upgraded the insurance to full coverage. The representative insisted on explaining that the in

Pros: Fast pickup and drop off, car very clean.

Cons: We had to pay double insurance and we more importantly we have booked a Toyota but they gave us a complexly different car, with higher consumption!

Pros: Easy going people my 5th time with them

Cons: The every time argument about insurance amount though it was easier and clearer with alex

Pros: Rached from Yemen was warm and friendly as he helped us at the end, paying back our deposit quickly and taking us back to the airport. Bravo.

Cons: The huge deposit and the many scratches already present on the car made us nervous.

Cons: החברה לא הגיעה לאיסוף רק לאחר שהתקשרתי למרות שנתתי מס' טיסה וזמן הגעה. במהירות 90 ק"מ ההגה רעד כאשר החזרתי אמר איש הקבלה שלא אחזור לקחת מהחברה....דבר שלא היה לי בקפריסין שאני מגיעה אליה מספר פעמים בשנה שמו Alexandros Dakik

Pros: they are well organized and quick.

Pros: Efficient arrival process. Car in much better condition than some rental vehicles we have had.

Cons: Car supplied with faulty wiper that meant we had to return (a 10 mile round trip) to get it fixed. Got funny with us at drop off saying car not full of petrol when we had only travelled 10 miles from the garage we had filled up at.

Pros: Price was okay.

Cons: We waited over 40 minutes at the airport. The consultant repeatedly assured us the pickup would arrive in ten minutes, but each “ten minutes” turned into a much longer wait. It was horrible.

Pros: The car was new comfortable and clean

Pros: Fast, nice personal

Cons: Good service

Pros: Good device all round

Cons: All good

Pros: They do not require a credit card. A debet card is better, isnt it?

Cons: English of the agent was difficilt to inderstand. He wanted to sell an expensive insurance.

Pros: All right!

Cons: It’s all right

Pros: Speed of service.

Cons: The comprehensive insurance costs are too much - above what I have used with other suppliers.

Pros: On time, full cooperation, good location

Cons: no access to north cyprus

Pros: Nothing

Cons: The car was unsafe to drive, tires were not road worthy and the brakes were unsafe and very worn. I had to return the car and was given a 2015 focus estate

Pros: Fast, clean, new cars

Pros: Straight forward.

Cons: Old car given.

Cons: No meeting room in airport. Nobody meets you and nobody explains where to go. It was not easy to find out that shuttle is coming to bus stop on the street.

Pros: very helpful agents

Cons: we understand the problem from another company, so all was good

Pros: Spoke great English, we took out extra insurance to cover us completely

Cons: Nothing

Cons: Pushing extra sales products not wanted and dismioof Discover cars policy. Car not that clean ,worn and engine needs service ,high mileage may mean engine straining. They gave car with piece of exteria fascia missing and missed off their papers of marks on car. Because of their attitude at collection took a very detailed video . On drop off they pointed out what they missed on our collection, only with video did they go quiet. Other couple before us had same issue with mirror and had to pay fee.

Pros: מכונית יחסית חדשה ומתוחזקת טוב מאוד

Cons: אין

Pros: Easy service, lovely people.

Pros: Szybka i pomocna obsługa

Cons: Had to wait for 30 minutes until the shuttle came to pick me up, other than that everything was perfect

Pros: Drop off location

Cons: It took 2 hours from arriving at Larnaca airport to driving the car away from pick up point. Had to phone for shuttle bus pick up at airport Collection of vehicle was really slow, only 1 person checking out the cars. I was given the key and told to find and video the car myself. Only 1 rear light was working. Had to wait ages for the 1 person at check in desk to come and replace bulb.

Pros: Everything was OK

Pros: Quick easy efficient

Pros: They were efficient and they provided me with a bigger car than I booked at no extra cost.

Cons: The car had done 80,000 Km and nearly every panel was dented and scratched.

Pros: Great value for money would definitely use again

Cons: Minibuses too small

Pros: The car was a clean minivan that we had for one week. Everything was perfect.

Pros: I didn’t like any thing about the service

Cons: The cover that opens the small fuel door was broken and the company knew about this defect before I take the car, but I was not informed about the defect when I received the car. Also the company manager in Dromolaxia was very unpleasant. I told here their was a defect in the car and that I want to replace it, but she refused and accepted another customer while I am talking to her. One of the worker started to shout at me and intervene in the conservation even though i didn’t talk to her,

Pros: Quick processing, not complicated.

Pros: Quick pick-up and drop-off. No extras.

Cons: Car was very old, and had clearly a lot of prior damage to it. It was the cheapest one, probably should have spent 10% more.

Pros: Everything

Cons: nothing

Pros: Price very good. Hybrid car

Cons: We wait approximately half hour for shuttle to pickup the car

Pros: Car broke down and replacement car unsuitable, tried to change it which was a mission! Finally got a smaller car but was very basic

Cons: Very little which is a shame as I’ve used them before

Pros: מיכסים של המזגנים שבורים ומגב קרוע

Pros: The car pick up times got mixed up so there was no car for us, we had 2 get a bus and hire a car in protaras, the man on the phone was not helpfull 1 bit,

Cons: Nothing

Pros: People were great - quick transport to/from airport

Pros: The workers were quick and helpful, the car was in a good condition.

Cons: The car wasn’t a true 7 sit car, as the middle back seat isn’t suitable for adults. Other than that the shuttle service was a bit awkward and required a long wait.

Pros: Perfect

Cons: Perfectly

Pros: Very polite and quick

Cons: Nothing great service

Pros: Good value for money when I eventually got the car. The car hire company AER was fantastic but poor info ahead of the hire by DiscoverCars was poor and led to issues. Disappointed.

Cons: Lack of information provided by you was poor and resulted in us not being able to collect the car due to inaccurate information. I then had to pay €250 for a taxi to northern Cyprus as well as €200 whilst there to pay for transport as we did not have access to the car I hired. What could have been a fantastic trip has been overshadowed by this poor experience.

Pros: The representative on site was courteous and welcoming.

Cons: They didn't have modern cars with screens.

Pros: No comment

Cons: Poor response following a tire blow out on the motorway- I was made to pay €80 for damage to the tire??? Terrible customer service.

Pros: They brought a replacement car to my hotel to replace the first car which had an oil leak. The shuttle bus service from Larnaca airport to Aercar's site worked very well, a short journey with minimum waiting.

Cons: The car which they initially gave me had an oil leak, and this required a lot of messaging to sort out. The office was under-staffed when I arrived, so pick-up took a long time.

Pros: Fast, nice and welcoming service.

Pros: Always very good

Cons: Excellent cars and service

Cons: The car was not the newest, but good value for money compared to other companies

Pros: Everything was ok, fast and professional.

Pros: Good car condition. Helpful stuff

Cons: Pickup time from the airport was to long.

Pros: Everything was professional, price was good, and they promised they would release the deposit the very same day (although they did that on POS terminal, my funds are still blocked)

Cons: I really couldn't complain about anything. My experience overall was 9,5/10

Pros: All of the above

Cons: /

Cons: The service is really fast.

Pros: no issues at checkout.

Cons: spend more than 30 minutes at the rental desk to get the car the car system was in Korean was hard to operate the audio.

Pros: We got very fast,nice car(ford Kuga 2024) in low price.No help with the car was needed.We only fuel it and clean in upon drop off.

Cons: High deposit 1350 eu for medium car. No shared verification about car condition on pickup leave us with some concerns about drop off.

Pros: Good service

Cons: Long wait at airport for shuttle at pickup

Pros: The fast pick up and drop speed and transportation from airport to car rental office

Cons: They convince me to make full insurance they said if i didnt make insurance they will take my deposit which is 800 euro + 70% more for any damage happen to the car including tyre burst. I got scared and i paid for full insurance later on when I tool the car I found there was a nail in the tyre and i took it to tyre shop and i fix it by my self. Also, the radio was not working!!

Pros: Ritirare l’auto è stato veloce, ottimo il servizio navetta in aeroporto

Cons: La compagnia ha cercato di vendere un’assicurazione aggiuntiva nonostante avessi già acquistato la copertura totale su discover cars

Pros: Staff were very friendly and helpful. Service was prompt. We had a small battery problem which was attended to very quickly. Everything went very smoothly.

Cons: The car was possibly a little past its use-by date as a car rental. Tired and sluggish.

Pros: It was good. I'd recommend.

Cons: About the service nothing, it was correct. Just the cars are not in the best shape but worked correctly.

Pros: Мне понравилось, профессионализм и адекватность агентов, хороший автомобиль, доступность цены тренды.

Pros: Everything

Cons: Nothing

Pros: Fast and good service

Pros: Fast service.

Cons: Terrible and old car for the car which we were supposed to get. Explanation-no cars at the moment. very bad conditioner. With kids travelling -it was exhausting.

Pros: Helpful and quick pickup process.

Cons: Offsite so needed a transfer (but we knew that). Some confusion about which type of car was reserved, but easily and quickly resolved.

Pros: The service was excellent and without delays.

Cons: We received a 2016 model vmodelehicle and it was very disappointing, we were expecting to receive at least a 2023 vehicle.

Pros: True professionals. Everything worked just perfect. From the pickup at the airport, through the collection of the car, untill I return it back. The process was as fast as it possibly can be. The staff were kind, patient and informative. It was a real pleasure to be handled by professionals. I was a bit worried before, because of stories I heard about car rental from other places and I didn't know them. So thank you for a great experience. Definitely recommend them and I will return next time

Cons: Absolutely nothing

Pros: Keep up the good work :)

Pros: Excellent service in every way.

Pros: Full working condition

Cons: No stress friendly professional service

Pros: I don’t have any complaints about agent. Their staff were fantastic.

Cons: Nothing

Pros: We got a free upgrade! Agents are very helpful and nice.

Pros: It was easy to sort out and no hidden costs!

Cons: Lots of scratches and dents on the car hopefully I won’t get the blame for anything

Pros: Quick and easy friendly service

Pros: So quick and efficient.

Pros: Very polite, professional people working there

Pros: Croocks want more money on insurance even that i payed already

Cons: Croocks want more money on insurance even that i payed already

Cons: They give an old car

Pros: it was fast and they told you everything.

Cons: not from aercar but from you as i said above.

Pros: Great customer service and help as Petrol station was not working but night staff went beyond and help us! Thanks a lot again!!

Pros: Everything as expected. Even though I had booked a small car, they gave me a bigger (Volvo V40) which was a nice suprise even as lone tourist, because Volvo is a splendid car.

Cons: the shuttle service from the airport to the parking area was a bit delayed and I had to wait for 20-30 minutes for the van, but it was not big deal.

Cons: Small engine struggled keeping speed up hill.

Pros: Very satisfied ! Will use them again!

Pros: Staff was helpful

Cons: Car almost broke down when we had left 600 meters till the rental to drop the car off. Bad condition of engine related components and somewhat smelly seats

Pros: The people, Sofronis specifically.

Cons: Nothing

Pros: Good quality cars for good money.

Pros: Simplu, rapid, ușor de găsit shuttle bus, transfer rapid către și dinspre aeroport

Pros: They were great. no complaints.

Pros: חברה מעולה. נהנינו מאוד מהשירות והרכב

Pros: It might be better to purchase additional insurance from them on the spot, as then no deposit is required.

Cons: It is very important to record all damages to the vehicle in detail to avoid any unpleasant situations. They are quite relaxed when handing over the vehicle, but very thorough during the return.

Pros: everything went smoothly, as ordered

Pros: Upon pickup, the agent demanded to see my hotel reservation and refused to hand me the car because he claimed my booking was for a hotel across the border (which was not so). Since when am I supposed to provide information about my hotel in order to receive the car?!?

Pros: Nice service from the employees during pickup and dropp off. Crean car

Cons: The cars are quite old and you can feel at they are well used through the years (Scratches, small damages, suspensions, breaks etc)

Pros: Upon return agent did not go over the condition of rental with a fine tooth comb took 5 mins and done deposit returned no issues friendly too!

Pros: polite, efficient,

Pros: You provided us with a 6 year old car. No radio or stereo working.

Cons: Couldn't care less attitude from the staff when we arrived. No one showed us anything about the car. It was 3am & this was not at all acceptable from Aercars

Pros: Hassle free

Cons: N/A

Pros: Quick shuttle transfer to and from airport. Drop off location a bit away from the airport and had trouble finding it but was more to do with my sat nav.

Cons: If you don't have a credit card ( not debit) they try to make you take €69 waiver. Luckily I did have a credit card

Pros: Lovely people and great prices. Very organised pick up . Super easy! 5 star service.

Pros: All good all the way through !...very professional approach and easy way to rent out on a very competitive price!

Cons: N/a

Pros: Very well equipped car with camera 360 in Nissan Note. They accepted my Debit instead of Credit Card with no additional costs or no full insurance requirment.

Cons: Nothing

Pros: The car was okay, the drop-off and return shuttle were excellent

Cons: I am writing to let you know how dissatisfied I am with the behavior of the shuttle driver who transported us from the terminal to your rental location. The driver was extremely rude, spoke to us in a humiliating and disrespectful manner, and treated us with a complete lack of professionalism. His conduct was unacceptable and offensive. Moreover, his behavior caused an unnecessary delay in the pickup process and negatively affected our overall experience with your company.

Pros: Good and helpful staff

Pros: I was provided with a car that had either a battery or alternator issue. The car could not start after stopping however the car was replaced with a better car

Cons: Overall good

Pros: They inspect the car with you and return the deposit there and then, every other car rental place holds on to the card block for two weeks.

Pros: The car was fairly clean for its age.

Cons: They provide a rental service, but have no concept of customer service. Please retire your old cars - a 160k kilometer mileage car without Bluetooth when I had asked for a newer Volkswagen is highly unfair.

Pros: They were very professional and explained everything even before i asked and everything with kindness and patience

Pros: Great value !

Cons: Ridiculous service at the car return! No professionalism at all, delays and rude behaviour accompanied by bulying behaviour by most of your employees. Forced to pay 25€ for 1 bar down in the fuel tank that fell just before I reached your return point. For a maximum 3-5€ of gas! Almost missed my flight also because of your employees undescribable behaviour. Have been booking with Aercar for almost 15 years now but that was the last time. Definitely reserving my legal rights for any action whatsoe

Pros: The staff is very humble & kindly

Cons: I think normally everything is good . In my experience I don’t see any issues or went problems .

Pros: Its just a nice simple procedure.

Cons: Nothing wothy of note

Pros: free upgrade was appreciated.

Cons: the driver side window makes a whistling sound when on the highway.

Pros: Odbiór auta 10min, zdanie auta 5min, zwrot kaucji natychmiast. Polecam 100%

Pros: Very fast .

Cons: Some of there cars are old.

Pros: Fast pick up, friendly Staff,