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ABBYCAR at Rhodes Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: They tried to sell us insurance for 210 euro's and we had full coverage at discovery cars.
Pros: Not content!
Pros: The pick up and drop off shuttle bus was efficient
Cons: Picking up the car was painful. Partly our fault as we didn’t realise that AMEX was not accepted and we didn’t know the PIN number of our other credit card. We ended up purchasing additional cover that we didn’t need to get around this.
Pros: We got a car that moved
Cons: The car, the state of the car, and the employees tried to scare us into buying another insurance for 35 euros a day (!!)
Pros: Easy no mess honest
Cons: Delay in picking up car
Cons: Tool over an hour to sort paper work out on collection, our credit card was declined even though the PIN number was correct so cost another £225. Car wasn’t what we was supposed to have, quite old and didn’t run very well. Wouldnt use again.
Pros: the upgrade the car for free
Cons: they offer me a insurance super expensive also if i had the full insurance on discover cars
Pros: Easy and fast
Cons: The car quality and especially the engine is too weak.
Pros: Car was expected.
Cons: The person that is in the desk was very negative. Even though I bought a Full Cover from Discover, they tried to sell their full insurance. They made some offensive statements because I didn't buy it. Even if there is even the slightest scratch, they will be deducted from this deposit, in case of an accident I have to cover all the damage, I have to claim it from the dicover.com afterwards, etc.
Pros: We booked a car like Peugeot 308 or similar but Abby car gave oss a Nissan micro. Even we decline a full coverage on site the person on desk was persistent and try to intimidate us with all kinds of situations that could happen where they have to get paid from us before we kan leave the car (up to 12.000 € and ask us if we were willing to take the risk). Weak engine, we had to drive with the second gear in mostly of uphills because other wise the car couldn’t make it to the top with higher gear
Pros: Friendly and reliable service
Cons: They are stealing from people and they ruined basically our vacation. They charged extra money... Here you can see the reviews what they have. https://www.google.com/maps/place/ABBYCARfirstname.lastname@example.org,28.1313968,765m/data=!3m1!1e3!4m8!3m7!1s0x149564ba697cbf0b:0x7c351daae7fd2757!8m2!3d36.3828848!4d28.1339717!9m1!1b1!16s%2Fg%2F11c6_vxk7x?entry=ttu
Pros: Nothing at all - never again
Cons: Rude staff at the front desk -we were given a different car and the car was problematic- delay to pick us from airport- and we were asked to PAY again for full insurance although we had already booked and pay for full insurance…. Awful experience 😖
Cons: Would but accept credit card or extra insurance I purchased , rip off .. I wish I read reviews
Pros: Abby car in general is a a okay car rental. We just felt ceated because we had to pay double insuranse. (At abby car and at discover car) the lady at the front desk knew this but is how the conditions are) She said it will be cheaper to book directly at the car rental service and not via an agentcy like discover cars.
Pros: Great service and price
Pros: Good customer service
Cons: Did not have the car that was booked but they did resolve the problem quickly and car was delivered next day
Pros: Next day I succeeded with enourmous efforts to agree car change, and AbbyCar gave me automatic gear car, which was an upgrade to me reservation. However we lost 1 day of our 4 days holiday totally because of Abbycar. Also the guy receiving the car at return was professional.
Cons: Rude service with a 30-year-old black haired female clerk when picking up the car. She cheated me and took signatures and 1500 EUR deposit before telling that they do not have the car I had booked. She also tried to sell extra insurance with 400 EUR something, when deposit would have been only 150e.Abbycar did not took any responsibility because I had paid for DiscoverCars online. She said that it is not their fault that they do not have my car available. I should contact DiscoverCars, she said.
Pros: ABBYCAR was an awful company, the car was the worst one on the court and felt like it was falling apart, the battery died on the way to the airport and had to wait for someone to come and change the battery, staff were rude and more worried about the car than getting their customers to the airport on time, they put the phone down on multiple occasions
Cons: Scammers !!!!! I have no different words to explain. 100% disappointed.
Cons: The wanted to me make believen that I was not insured, when picking up the car
Pros: The gentleman who helped us
Cons: Normaal Peugeot 308. Suzuki Baleno gekregen. Eigenlijk niet gelijkwaardig.
Cons: Need to change documentation to reflect where to meet.
Pros: Very efficient
Cons: Was difficult to find the representative at Rhodes Airport, and the email information lists the wrong gate
Pros: courteous, professional, quick pick up and drop off
Cons: Being pushed to buy additional insurance coverage when I had already purchased additional coverage online. Then being told that the AbbyCar website that I had booked on was NOT the AbbyCar website and that I had booked "through" Discovery Cars. It was quite evident the two were related companies so it was aggravating that they tried to push additional insurance.
Pros: Quick and effective hand overs once at the rental shop
Cons: Not easy to find representative at airport. Car could have been cleaner inside, metal brake lines in boot made lots of noise (had to wedge something between whilst driving) and back of drivers seat was all torn up.
Pros: New car , easy to locate representative at the airport , free upgraded to much better car . Good and polite staff at the rental desk. I suggest this company to Israeli , it’s very Israeli friendly their , I even can say I felt almost like a family .
Pros: Abbey was Great! The problem is Discover Cars. I will never use this service again. This is the second time I have used Discover cars and have had to buy insurance from the rental company. I wasted 200 euros !!!!! Do not buy discover cars insurance!
Cons: Abbey was Great! The problem is Discover Cars. I will never use this service again. This is the second time I have used Discover cars and have had to buy insurance from the rental company. I wasted 200 euros !!!!! Do not buy discover cars insurance!
Cons: The car was dirty, full of sand on the seats and bagages slot
Pros: The agency we were addressed for the drop off (drive rent a car) was excellent. We got a free upgrade on the car.
Cons: The drop off should have been in Faliraki but it was no walking distance from downtown and we were not informed in advance . Also the drop off belonged to a different company (excellent service from this second company). At the pick up desk they insisted that I should buy an extra insurance (even if I had yours) and level of English is basic so communication was not easy.
Pros: The lady I dealt with when picking the car up was very helpful and made the process easy.
Cons: 1) My family was split up on the shuttle bus to the car rental location, which made the process more difficult. 2) When I returned the car, the guy refused to accept the cleanliness of the car, saying there was too much sand left in the footwells. I was told either I had to get it cleaned or they would charge me €70 to do it - a ridiculous cost when all it needed was a vacuum! I assume the car was going to be cleaned before its next rental anyway. This created a very bad end to our holiday
Cons: The staff was rude . The booking policy regarding security
Cons: Everything was paid. 300 euros for Peugeot 208 or similar for 5 days with full coverage. The guy at the desk scammed me for extra 125 euros and was really rude. He gave me no other option, other than giving him extra money or going away with no car and 300 euros spent for nothing. Horrible experience.
Cons: Insurance with local representative is an outrageous 50 euro per day with 150 euro if you any minor issue
Pros: Good service. Our car was hit by another car, which they handled for us with no stress or extra cost for me.
Cons: No directly at the airport, but good shuttle service.
Pros: free shuttle bus from the airport
Cons: outside office hours, it is extremely difficult to travel anywhere else after returning the car, except the airport. also, cost for early morning drop were exorbitant.
Cons: It took forever to get our rental. The guy at the rental desk was extremely slow, he didnt seem to know what he was doing. We arrived late, the car was parked there, they should have had the paperwork ready. The car was automatic, and there was something wrong with the change of gears, it wasnt changing the gears smoothly.
Pros: ΟΙΚΟΝΟΜΙΚΗ ΛΥΣΗ.
Cons: ΧΡΟΝΟΣ ΠΑΡΑΛΑΒΗΣ ΜΑΚΡΥΑ ΑΠΟ ΤΟ ΑΕΡΟΔΡΟΜΙΟ.
Cons: Η συνεργασία με την εταιρία σας δεν ευοδόθηκε ποτέ λόγω αναξιοπιστίας
Cons: Wish we had known about insurance cost us 260 last year we used you and paid 100 but because no damage we got the 100 back
Pros: Value for money
Cons: Agent told us just to type Abby car into satnav on return. Took us to completely the wrong place and caused unnecessary tension
Cons: Attempr to sell additional insurance while car was fully covered.
Pros: Very well organized pick-up at the airport
Cons: Problem with contract printing delaying the car pick-up
Pros: It was a very easy process and the staff in Rhodes Greece were very helpful.
Pros: Quick drop off
Cons: Not easy to find rep on arrival in Rhodes
Pros: Quick to drop off. Taxi to airport was quick and easy. Nice drivers.
Cons: The car was awful. In really poor condition inside and out and far too small. Not what we paid extra for.
Pros: It was very quick
Cons: The representative was very nice despite late houres
Pros: Good choice for one who carefully look over the car when picking it up and take good care of the car.
Cons: There are too few transfer buses.
Pros: Clean and reliable car
Cons: The obligation of pay second isurance (180EUR) in the moment of pick up the car without any previous notice. Beware of fraudsters!
Pros: The man driving the minibus was friendly.
Cons: We did not know where to go at Rhodes airport to find their representative and had to ask the Hertz guy in the end. Then we had to wait half an hour in the heat on the side of the road for the transfer.
Pros: Service was excellent
Cons: Straight forward. Only trouble was car kept missing so not good going up hills
Pros: There was a problem with the extra cover. We came to the office at 21:30 for the pickup and they explain us that the cover that We paid to you is not valid with them. They scared us abut if something happenes or any accident we will have to pay about 2500 euro to release the car. They explain that we have to take an extra cover with them. It was an horrible situation. Too late and the kids with us. At the end we pay another 245 euro for the rental. We doubled the amount. The worst rental ever.
Cons: There was a problem with the extra cover. We came to the office at 21:30 for the pickup and they explain us that the cover that We paid to you is not valid with them. They scared us abut if something happenes or any accident we will have to pay about 2500 euro to release the car. They explain that we have to take an extra cover with them. It was an horrible situation. Too late and the kids with us. At the end we pay another 245 euro for the rental. We doubled the amount. The worst rental ever.
Pros: fast and nice service fast transfer from/to the airport
Cons: technical condition of the car - old car in my case - fiat punto with suspension problem