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ABBYCAR at Rhodes Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The gentleman who helped us
Cons: Normaal Peugeot 308. Suzuki Baleno gekregen. Eigenlijk niet gelijkwaardig.
Cons: Need to change documentation to reflect where to meet.
Pros: Very efficient
Cons: Was difficult to find the representative at Rhodes Airport, and the email information lists the wrong gate
Pros: courteous, professional, quick pick up and drop off
Cons: Being pushed to buy additional insurance coverage when I had already purchased additional coverage online. Then being told that the AbbyCar website that I had booked on was NOT the AbbyCar website and that I had booked "through" Discovery Cars. It was quite evident the two were related companies so it was aggravating that they tried to push additional insurance.
Pros: Quick and effective hand overs once at the rental shop
Cons: Not easy to find representative at airport. Car could have been cleaner inside, metal brake lines in boot made lots of noise (had to wedge something between whilst driving) and back of drivers seat was all torn up.
Pros: New car , easy to locate representative at the airport , free upgraded to much better car . Good and polite staff at the rental desk. I suggest this company to Israeli , it’s very Israeli friendly their , I even can say I felt almost like a family .
Pros: Abbey was Great! The problem is Discover Cars. I will never use this service again. This is the second time I have used Discover cars and have had to buy insurance from the rental company. I wasted 200 euros !!!!! Do not buy discover cars insurance!
Cons: Abbey was Great! The problem is Discover Cars. I will never use this service again. This is the second time I have used Discover cars and have had to buy insurance from the rental company. I wasted 200 euros !!!!! Do not buy discover cars insurance!
Cons: The car was dirty, full of sand on the seats and bagages slot
Pros: The agency we were addressed for the drop off (drive rent a car) was excellent. We got a free upgrade on the car.
Cons: The drop off should have been in Faliraki but it was no walking distance from downtown and we were not informed in advance . Also the drop off belonged to a different company (excellent service from this second company). At the pick up desk they insisted that I should buy an extra insurance (even if I had yours) and level of English is basic so communication was not easy.
Pros: The lady I dealt with when picking the car up was very helpful and made the process easy.
Cons: 1) My family was split up on the shuttle bus to the car rental location, which made the process more difficult. 2) When I returned the car, the guy refused to accept the cleanliness of the car, saying there was too much sand left in the footwells. I was told either I had to get it cleaned or they would charge me €70 to do it - a ridiculous cost when all it needed was a vacuum! I assume the car was going to be cleaned before its next rental anyway. This created a very bad end to our holiday
Cons: The staff was rude . The booking policy regarding security
Cons: Everything was paid. 300 euros for Peugeot 208 or similar for 5 days with full coverage. The guy at the desk scammed me for extra 125 euros and was really rude. He gave me no other option, other than giving him extra money or going away with no car and 300 euros spent for nothing. Horrible experience.
Cons: Insurance with local representative is an outrageous 50 euro per day with 150 euro if you any minor issue
Pros: Good service. Our car was hit by another car, which they handled for us with no stress or extra cost for me.
Cons: No directly at the airport, but good shuttle service.
Pros: free shuttle bus from the airport
Cons: outside office hours, it is extremely difficult to travel anywhere else after returning the car, except the airport. also, cost for early morning drop were exorbitant.
Cons: It took forever to get our rental. The guy at the rental desk was extremely slow, he didnt seem to know what he was doing. We arrived late, the car was parked there, they should have had the paperwork ready. The car was automatic, and there was something wrong with the change of gears, it wasnt changing the gears smoothly.
Pros: ΟΙΚΟΝΟΜΙΚΗ ΛΥΣΗ.
Cons: ΧΡΟΝΟΣ ΠΑΡΑΛΑΒΗΣ ΜΑΚΡΥΑ ΑΠΟ ΤΟ ΑΕΡΟΔΡΟΜΙΟ.
Cons: Η συνεργασία με την εταιρία σας δεν ευοδόθηκε ποτέ λόγω αναξιοπιστίας
Cons: Wish we had known about insurance cost us 260 last year we used you and paid 100 but because no damage we got the 100 back
Pros: Value for money
Cons: Agent told us just to type Abby car into satnav on return. Took us to completely the wrong place and caused unnecessary tension
Cons: Attempr to sell additional insurance while car was fully covered.
Pros: Very well organized pick-up at the airport
Cons: Problem with contract printing delaying the car pick-up
Pros: It was a very easy process and the staff in Rhodes Greece were very helpful.
Pros: Quick drop off
Cons: Not easy to find rep on arrival in Rhodes
Pros: Quick to drop off. Taxi to airport was quick and easy. Nice drivers.
Cons: The car was awful. In really poor condition inside and out and far too small. Not what we paid extra for.
Pros: It was very quick
Cons: The representative was very nice despite late houres
Pros: Good choice for one who carefully look over the car when picking it up and take good care of the car.
Cons: There are too few transfer buses.
Pros: Clean and reliable car
Cons: The obligation of pay second isurance (180EUR) in the moment of pick up the car without any previous notice. Beware of fraudsters!
Pros: The man driving the minibus was friendly.
Cons: We did not know where to go at Rhodes airport to find their representative and had to ask the Hertz guy in the end. Then we had to wait half an hour in the heat on the side of the road for the transfer.
Pros: Service was excellent
Cons: Straight forward. Only trouble was car kept missing so not good going up hills
Pros: There was a problem with the extra cover. We came to the office at 21:30 for the pickup and they explain us that the cover that We paid to you is not valid with them. They scared us abut if something happenes or any accident we will have to pay about 2500 euro to release the car. They explain that we have to take an extra cover with them. It was an horrible situation. Too late and the kids with us. At the end we pay another 245 euro for the rental. We doubled the amount. The worst rental ever.
Cons: There was a problem with the extra cover. We came to the office at 21:30 for the pickup and they explain us that the cover that We paid to you is not valid with them. They scared us abut if something happenes or any accident we will have to pay about 2500 euro to release the car. They explain that we have to take an extra cover with them. It was an horrible situation. Too late and the kids with us. At the end we pay another 245 euro for the rental. We doubled the amount. The worst rental ever.
Pros: fast and nice service fast transfer from/to the airport
Cons: technical condition of the car - old car in my case - fiat punto with suspension problem
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
American Express, Cash, Cheques, Diners, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 2 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off