ABBYCAR at Rhodes Airport

Pros: Nothing. Do not use. Wouldn’t transfer family to car hire unit. Only willing to take driver. Had to leave family behind and return later.

Cons: Constantly tried to push extra insurance and further costs.

Pros: Smooth and straightforward experience

Cons: In the discoverycar app I paid for FULL INSURAMCE. At the pickup desk, the agent offered hid own insurance, mentioning that the one that I already booked is useless, and in case of incident, I will have to pay anyways

Pros: They were very flexible with the pickup time as our plane was late out. This was originally stressing me out as I couldn’t contact them and tell them. However they were super helpful and friendly.

Cons: None

Pros: Cheap and functional, just what we needed. Look, it wasnt the newest car, full of scratches & dents BUT it did the job and with AC inside. If it was a nice new shiney car then I would have expected to pay a higjer price.

Cons: Nothing really. Our experience was as expected having hired cars many time before. Take a 360 video, photos before AND after hire.

Pros: We had to wait only 10 minutes for shuttle bus when we arrived and there wasn't any waiting time after the dropoff.

Cons: Unfortunately they gave us a black car which is the worst choice in that weather, but they haven't got anything else so had no choice.

Cons: Neobdržení vozu, bez snahy vyřešit problém personálem ABBYCAR.

Pros: Pleasant and efficient staff

Cons: Not applicable

Pros: The staff were very helpful and spoke great english. The car was well presented and was well looked after.

Cons: They gave me a car that i do not see as equal to the one that I ordered and paid for. I originally choose a Peugeot 308 due to the size and space for 5 people in the car i ended up with a suzuki pamero and did not feel that i had been given the same standard of car.

Pros: The service was very good and fast.

Pros: verry helpful and kind agents. from the airport to the car return

Pros: The car condition was not excellent, window rubber was tiered of, inside cleaning condition was not perfect.

Cons: They didn't have alternative car to provide with better condition

Pros: The car itself was very clean, which we appreciated. Although it was not the exact model we had booked—and a bit smaller than we expected, which was inconvenient as we were traveling with a young child—it was still in good condition. The transfer from the airport to the rental location was quick and efficient, only about five minutes. Even if you need to get there yourself by taxi, the location is easy to find.

Cons: They tried to make us believe that we were not insured, even though we had already purchased full all-risk coverage. The staff member insisted that we had to pay an additional €200, while our policy clearly stated what we were covered for. On top of that, she was not very friendly and dismissed us with comments like “here is your key, but you have no insurance.” The vehicle inspection was rushed and not done properly, which left us with a very unprofessional impression.

Cons: Made up prices, that they lower when you refuse to pay. Pickup had zero organization after waiting for 3h we eneded up sitting in luggage space just to get there. Total mess.

Pros: Droppoff was very quick

Cons: İt was hard to find agent in the airport

Pros: Every aspect of the service was excellent.

Pros: Friendly staff, good car, fair fuel policy.

Cons: Not close to airport but very convenient transfer.

Pros: They were very professional and friendly

Pros: Friendly staff

Pros: Took the car back without any quibbles.

Cons: The car although apparently the correct catagory was certainly smaller thatn the 306 that was used as an example

Cons: Just take extra money. No refund back. Not flexible . Wait too long. Very bad impression and service. I will never recommend them

Pros: Nothing as there was no service we want a refund

Pros: Smooth drop-off service, convenient shuttle to and from airport

Pros: They have easy-driving almost new and eco cars.

Cons: That most of the service officers were angry and rude to people around. And they also try to sell you insurance products that exceeds from those discover cars platform recommends. Once you buy one of these products the drop off speed is dreamy!

Pros: tratrea cu seriozitate a clientului

Cons: Masina nu avea roata de rezervă - sau- chit de urgență/compresor

Pros: fast and clean service

Cons: I reserved 5 places (belts) car they gave me only 4 places car, they told me it's what you reserved they didn't want to change or upgrade me for free as it's what i reserved

Pros: You are the worst, you didn't give us the car, we canceled our reservation, you didn't give back our money's back. So no I won't suggest abbycar to anyone

Pros: Honestly, not much. The only positive was that the booking process online was simple But so much information was missing or false

Cons: The car was in poor condition and not very clean. The drop-off process was slow, and overall the service felt unprofessional. I also had to deal with extra charges that were not clearly explained in advance, which was very disappointing.

Cons: Ils n ont jamais voulu nous donner le véhicule mais ont bien prélevé le paiement Honteux Une vraie arnaque!!!!! N y allez pas!!!!

Pros: Easy return but they tried to say my excess was £1500 when it was £750 and tried upsell there cover. And gave me a lower quality car then I paid for and blamed it on discover car.

Cons: Easy return but they tried to say my excess was £1500 when it was £750 and tried upsell there cover. And gave me a lower quality car then I paid for and blamed it on discover car.

Pros: the agent in the office was very helpful and quick and thoroughly inspected the car during the pre-rental inspection

Cons: the person at the airport told us to wait away from him and the driver would call our # out (he wrote it on a little piece of paper) but that didnt happen. the shuttle parked in the middle of the parking lot across the street and i had to approach the rep at the airport and he told us where to walk to load the shuttle. really strange. took a long time too

Pros: Very friendly stuff. They gave us Nissan pulsar, bigger car than we rented, but it turned out to have some malfunctions. The next day we went to report the issue and they immediately gave us Toyota Yaris. So everything was good. I recommend abbycar to future renters

Cons: The pick up time was 45 min.

Pros: They didn't scam me

Cons: Very rude woman, tried many times to sell expensive insurance to me by trying to scare me with big expenses which would come if even little scratch on the car. Car i got was very shit to be honest, it cannot make little hills without driving with 1st gear, acceleration was so shit that even fiat punto accelerated faster even i was taking speed from far away when the punto was just leaving the traffic lights. Tires were on seriosly in danger condition, close to blowing up, steering angles werebad

Pros: Staff on arrival at airport so friendly - no hard sell of extras

Cons: The lovely lady who sorted the paperwork OFFERED breakdown cover - I choose it cos of her lovely no pressure nature - only €86 for 11 days - thank you discovery cars - you are consistent on your agreement for last few times - highly recommended- thank you very much - a stunning safe car AGAIN

Cons: Much smaller car received as ordered

Pros: Friendly

Cons: Helpfull

Pros: rýchlosť a efektívnosť

Cons: poškodené auto

Pros: Only the car

Cons: The extortion that i had to pay 80 euros more

Pros: The staff were pleasant; albeit uncomfortable.

Cons: It appeared that the staff were uncomfortable by having to charge me extra. The main "extra" was supposedly a fee for ensuring Abbycar's preferred rescue assist company was available if we needed them. I was prepared to take the risk and cover any extra cost if it occurred. I was not allowed to take the car without paying this extra surprise fee.

Pros: Fast service. Very attentive to your needs...

Cons: Trying to upsell insurance and others...

Pros: The shuttle service was very nice

Cons: Motor power poor and inside of the window screen dirty

Cons: The refusal to take into account the insurance sold by DiscoverCars, and consequently hold the customer hostage. In addition, they applied an exorbitant rate by selling their own insurance. This method of holding tourists hostage (because we weren't the only ones) discredits your whole country!

Pros: Although the car pick up is with shuttle bus, the time spend was so short, easy and professional. The car was brand new which made our stay even better.

Cons: It is a little messy to find the designated contact at the Airport. Its just a guy standing in front without any sign, if somebody from other car rental didnt direct us towards, we will probably miss him.

Pros: The abbycar it’s the most but experience who ever have in my life . I would suggest you to live this company from your b2b services.

Cons: Unfriendly staff and no customer oriented approach

Cons: Time of picking; time waiting at desk; time waiting at phone; prices of extension and to leave the car

Pros: Nothing honestly

Cons: I have been renting cars for years all over the globe and have never seen this. Making me pay twice the price « because my card was a DEBIT CARD », giving me a MICRA instead of the Peugeot 208 that I ordered online. The car was clearly old and crap. The agents of ABBYCAR are scammers and thieves.

Pros: Poor attitude at desk. Very rude. Very unhelpful, refused to give us the car. Constantly complained about our aeroplane being late. Got rude and personal.

Cons: Completely unprofessional and personal. Made me and my children cry. Very traumatic. Never use this company. Will be filing an official complaint.

Pros: Non!

Cons: Worst possible service I have ever had - they were so rude and didn’t have a care in the World and non service whatsoever. I also tried to prolong the rent, first woman said 50€ extra per day, second woman said 65€ per day and though DiscoverCars it was half the price. Also they tried to convince me that we had no insurance on the car at all and wanted to sell be insurance for 350€ which I declined. In the end they didn’t manage to prolong the rent period.

Cons: Even though I paid for full insurance on your website when I booked the car, when I picked up the car from Abbycars, they said I didn't have insurance and wanted to charge me €175 for insurance. I showed them on the voucher that it said I had full insurance, but they still said that I did not have this insurance with them, but with you, and that I should pay for the insurance with them, otherwise they would deduct at least EUR 500 from my deposit for every little scratch that happened.

Pros: Everything was perfect with the exception that there were no clear instructions where to find agent/shuttle of ABBYCAR at the Rhodes airport. Then we had to wait about 40 minutes for the shuttle because there were many people waiting for it before us.

Pros: Awful!

Cons: No communication and car was cancelled. We prepaid but haven't had refund!!!!!

Cons: Car had a defective sunroof so was always hot, when I reported it they asked that I come to them to inspect it and if broken to replace it. No compensation was offered. Egregiously overcharged me for a scratch I left on the car.

Pros: Everything is fine, thank you for nice holiday with ABBYCAR

Cons: They tried to sell us insurance for 210 euro's and we had full coverage at discovery cars.

Pros: Not content!

Cons: Maffia

Pros: The pick up and drop off shuttle bus was efficient

Cons: Picking up the car was painful. Partly our fault as we didn’t realise that AMEX was not accepted and we didn’t know the PIN number of our other credit card. We ended up purchasing additional cover that we didn’t need to get around this.

Pros: We got a car that moved

Cons: The car, the state of the car, and the employees tried to scare us into buying another insurance for 35 euros a day (!!)

Pros: Easy no mess honest

Cons: Delay in picking up car

Cons: Tool over an hour to sort paper work out on collection, our credit card was declined even though the PIN number was correct so cost another £225. Car wasn’t what we was supposed to have, quite old and didn’t run very well. Wouldnt use again.

Pros: the upgrade the car for free

Cons: they offer me a insurance super expensive also if i had the full insurance on discover cars

Pros: Easy and fast

Cons: The car quality and especially the engine is too weak.

Pros: Car was expected.

Cons: The person that is in the desk was very negative. Even though I bought a Full Cover from Discover, they tried to sell their full insurance. They made some offensive statements because I didn't buy it. Even if there is even the slightest scratch, they will be deducted from this deposit, in case of an accident I have to cover all the damage, I have to claim it from the dicover.com afterwards, etc.

Pros: We booked a car like Peugeot 308 or similar but Abby car gave oss a Nissan micro. Even we decline a full coverage on site the person on desk was persistent and try to intimidate us with all kinds of situations that could happen where they have to get paid from us before we kan leave the car (up to 12.000 € and ask us if we were willing to take the risk). Weak engine, we had to drive with the second gear in mostly of uphills because other wise the car couldn’t make it to the top with higher gear

Pros: Friendly and reliable service

Pros: NOTHING

Cons: They are stealing from people and they ruined basically our vacation. They charged extra money... Here you can see the reviews what they have. https://www.google.com/maps/place/ABBYCAR+rentals/@36.3828891,28.1313968,765m/data=!3m1!1e3!4m8!3m7!1s0x149564ba697cbf0b:0x7c351daae7fd2757!8m2!3d36.3828848!4d28.1339717!9m1!1b1!16s%2Fg%2F11c6_vxk7x?entry=ttu

Pros: Nothing at all - never again

Cons: Rude staff at the front desk -we were given a different car and the car was problematic- delay to pick us from airport- and we were asked to PAY again for full insurance although we had already booked and pay for full insurance…. Awful experience 😖

Cons: Would but accept credit card or extra insurance I purchased , rip off .. I wish I read reviews

Pros: Abby car in general is a a okay car rental. We just felt ceated because we had to pay double insuranse. (At abby car and at discover car) the lady at the front desk knew this but is how the conditions are) She said it will be cheaper to book directly at the car rental service and not via an agentcy like discover cars.

Pros: Great service and price

Pros: Good customer service

Cons: Did not have the car that was booked but they did resolve the problem quickly and car was delivered next day

Pros: Next day I succeeded with enourmous efforts to agree car change, and AbbyCar gave me automatic gear car, which was an upgrade to me reservation. However we lost 1 day of our 4 days holiday totally because of Abbycar. Also the guy receiving the car at return was professional.

Cons: Rude service with a 30-year-old black haired female clerk when picking up the car. She cheated me and took signatures and 1500 EUR deposit before telling that they do not have the car I had booked. She also tried to sell extra insurance with 400 EUR something, when deposit would have been only 150e.Abbycar did not took any responsibility because I had paid for DiscoverCars online. She said that it is not their fault that they do not have my car available. I should contact DiscoverCars, she said.

Pros: ABBYCAR was an awful company, the car was the worst one on the court and felt like it was falling apart, the battery died on the way to the airport and had to wait for someone to come and change the battery, staff were rude and more worried about the car than getting their customers to the airport on time, they put the phone down on multiple occasions

Cons: Scammers !!!!! I have no different words to explain. 100% disappointed.

Cons: The wanted to me make believen that I was not insured, when picking up the car

Pros: The gentleman who helped us

Cons: -

Pros: Prijs

Cons: Normaal Peugeot 308. Suzuki Baleno gekregen. Eigenlijk niet gelijkwaardig.

Cons: Need to change documentation to reflect where to meet.

Pros: Very efficient

Cons: Was difficult to find the representative at Rhodes Airport, and the email information lists the wrong gate

Pros: courteous, professional, quick pick up and drop off

Cons: Being pushed to buy additional insurance coverage when I had already purchased additional coverage online. Then being told that the AbbyCar website that I had booked on was NOT the AbbyCar website and that I had booked "through" Discovery Cars. It was quite evident the two were related companies so it was aggravating that they tried to push additional insurance.

Pros: Quick and effective hand overs once at the rental shop

Cons: Not easy to find representative at airport. Car could have been cleaner inside, metal brake lines in boot made lots of noise (had to wedge something between whilst driving) and back of drivers seat was all torn up.

Pros: New car , easy to locate representative at the airport , free upgraded to much better car . Good and polite staff at the rental desk. I suggest this company to Israeli , it’s very Israeli friendly their , I even can say I felt almost like a family .

Pros: Abbey was Great! The problem is Discover Cars. I will never use this service again. This is the second time I have used Discover cars and have had to buy insurance from the rental company. I wasted 200 euros !!!!! Do not buy discover cars insurance!

Cons: Abbey was Great! The problem is Discover Cars. I will never use this service again. This is the second time I have used Discover cars and have had to buy insurance from the rental company. I wasted 200 euros !!!!! Do not buy discover cars insurance!

Cons: The car was dirty, full of sand on the seats and bagages slot

Pros: The agency we were addressed for the drop off (drive rent a car) was excellent. We got a free upgrade on the car.

Cons: The drop off should have been in Faliraki but it was no walking distance from downtown and we were not informed in advance . Also the drop off belonged to a different company (excellent service from this second company). At the pick up desk they insisted that I should buy an extra insurance (even if I had yours) and level of English is basic so communication was not easy.

Pros: The lady I dealt with when picking the car up was very helpful and made the process easy.

Cons: 1) My family was split up on the shuttle bus to the car rental location, which made the process more difficult. 2) When I returned the car, the guy refused to accept the cleanliness of the car, saying there was too much sand left in the footwells. I was told either I had to get it cleaned or they would charge me €70 to do it - a ridiculous cost when all it needed was a vacuum! I assume the car was going to be cleaned before its next rental anyway. This created a very bad end to our holiday

Cons: The staff was rude . The booking policy regarding security

Cons: Everything was paid. 300 euros for Peugeot 208 or similar for 5 days with full coverage. The guy at the desk scammed me for extra 125 euros and was really rude. He gave me no other option, other than giving him extra money or going away with no car and 300 euros spent for nothing. Horrible experience.

Cons: Insurance with local representative is an outrageous 50 euro per day with 150 euro if you any minor issue

Pros: Good service. Our car was hit by another car, which they handled for us with no stress or extra cost for me.

Cons: No directly at the airport, but good shuttle service.

Pros: free shuttle bus from the airport

Cons: outside office hours, it is extremely difficult to travel anywhere else after returning the car, except the airport. also, cost for early morning drop were exorbitant.

Cons: It took forever to get our rental. The guy at the rental desk was extremely slow, he didnt seem to know what he was doing. We arrived late, the car was parked there, they should have had the paperwork ready. The car was automatic, and there was something wrong with the change of gears, it wasnt changing the gears smoothly.

Pros: ΟΙΚΟΝΟΜΙΚΗ ΛΥΣΗ.

Cons: ΧΡΟΝΟΣ ΠΑΡΑΛΑΒΗΣ ΜΑΚΡΥΑ ΑΠΟ ΤΟ ΑΕΡΟΔΡΟΜΙΟ.

Cons: Η συνεργασία με την εταιρία σας δεν ευοδόθηκε ποτέ λόγω αναξιοπιστίας

Cons: Wish we had known about insurance cost us 260 last year we used you and paid 100 but because no damage we got the 100 back

Pros: Value for money

Cons: Agent told us just to type Abby car into satnav on return. Took us to completely the wrong place and caused unnecessary tension

Pros: Fast

Cons: Attempr to sell additional insurance while car was fully covered.

Pros: Very well organized pick-up at the airport

Cons: Problem with contract printing delaying the car pick-up

Pros: It was a very easy process and the staff in Rhodes Greece were very helpful.

Pros: Quick drop off

Cons: Not easy to find rep on arrival in Rhodes

Pros: Quick to drop off. Taxi to airport was quick and easy. Nice drivers.

Cons: The car was awful. In really poor condition inside and out and far too small. Not what we paid extra for.

Pros: It was very quick

Cons: The representative was very nice despite late houres

Pros: Good choice for one who carefully look over the car when picking it up and take good care of the car.

Cons: There are too few transfer buses.

Pros: Clean and reliable car

Cons: The obligation of pay second isurance (180EUR) in the moment of pick up the car without any previous notice. Beware of fraudsters!

Pros: The man driving the minibus was friendly.

Cons: We did not know where to go at Rhodes airport to find their representative and had to ask the Hertz guy in the end. Then we had to wait half an hour in the heat on the side of the road for the transfer.

Pros: Service was excellent

Cons: Straight forward. Only trouble was car kept missing so not good going up hills

Pros: There was a problem with the extra cover. We came to the office at 21:30 for the pickup and they explain us that the cover that We paid to you is not valid with them. They scared us abut if something happenes or any accident we will have to pay about 2500 euro to release the car. They explain that we have to take an extra cover with them. It was an horrible situation. Too late and the kids with us. At the end we pay another 245 euro for the rental. We doubled the amount. The worst rental ever.

Cons: There was a problem with the extra cover. We came to the office at 21:30 for the pickup and they explain us that the cover that We paid to you is not valid with them. They scared us abut if something happenes or any accident we will have to pay about 2500 euro to release the car. They explain that we have to take an extra cover with them. It was an horrible situation. Too late and the kids with us. At the end we pay another 245 euro for the rental. We doubled the amount. The worst rental ever.

Pros: fast and nice service fast transfer from/to the airport

Cons: technical condition of the car - old car in my case - fiat punto with suspension problem