Alma Car Hire at Rhodes Airport

Pros: I liked their fast substitution of the car when I brought them the first One (an orange light had appeared)

Cons: There were some problems at the pick-up about my card but in half an hour they solved the problem. It would be nice having a direct Number 24/24 for emergencies.

Cons: Waiting and shuttle transfer

Pros: Good car condition

Cons: Rude personnel

Pros: Retal agent Rea was brilliant on return - really made the finish to our holidat stress free

Pros: Performance and price.

Cons: -

Cons: The only thing was not getting the car of my choice a Toyota aygo

Pros: kind persons.

Cons: They reserved money from my credit card for one week

Pros: Car great and service great

Cons: Hard to find the rep at the aripor ton arrival

Pros: Nothing

Cons: Different car, bad rewiews in google about the rental company, charged more money, didn't accept cash or other payment methods than credit card, charged more money per day.

Pros: Price, the car.

Cons: The service

Cons: Could not initially find the agent outside the airport. The sign was not big enough or obvious. They also had the board pointing downwards so we couldn't see it

Pros: Speedy process of picking the car

Cons: Car used with 65000 km, beeing accused of making an accident with the car

Pros: Mrs. who accompanied us to the airport, on the day of delivery, was friendly and arrived before the agreed time.

Cons: The car pick-up location is outside the airport... It is likely that this information was there at the time I made the reservation, but I was not expecting it to be outside the airport. It's not a big problem, but I'm not used to it.

Pros: Service picking up was a bit slow. Seemed to wait for no particular reason. Travel from Rhodes airport to pick up car on shuttle plus usual process meant that it took about 30 mins from leaving the airport to bring in car. The car we received was a Peugeot 307 saloon and it seemed to rattle when you drove it. Not comfortable and made for nervous driving

Pros: Efficient and helpful

Cons: Very helpful and efficient and no issues on return

Pros: Super friendlyand attentive

Cons: I was pressured into taking out more insurance even though I had paid online for the extra. I was told that they would charge for any damage whatsoever if I didn’t take out the extra insurance from them and then have to claim in back!

Pros: Nothing. Firstly, they are located somewhere far from the airport. Terrible service in every way. They also took 5$, and after they refused to book a car, no one returned the money.

Cons: There is a russian working there who couldn't solve the problem. On the contrary, they raised the price 4 times more because we did not have some kind of card there, on which some data should have been indicated that were not indicated on the website. In the option to pay in cash - refusal. As a result, she could not help us, we lost time and ended up renting a car at CITY Car Rental for a better price.

Pros: Smooth transaction,helpful people

Pros: Fast

Cons: Part of rear bumper was broken, not fixed before rental period, had to be put back every trip. They tried to sell me additional insurance, even after I told them I had all-risk already

Cons: We found both representatives quite hostile, especially when collecting the car, as soon as we said we didn’t want extra insurance as we already have brought it through the broker, she was saying we’d have to pay 5000euros and wasn’t taking no for an answer, after this she was rude. When returning the car, the guy was trying to pick fault with the condition of the car pointing out splatters of mud as damage and damage that was there already, luckily we had a video of the cars condition when we

Pros: Unprofessional selling of your insurance. It would be more honest to say the real price at first. To discovercars page. State clearly the amount of the whole insuranse: 140€ not 65€. In that case i would prefer another company. I would prefer to stick to my budjet and not get upset. At dropping of the representative was very sweet and truly polite.

Cons: When i tried to communicate with discovercars your representative discouraged me from contacting. Morever, she tried to devalue similar companies. Last but not least-without knowing how i chose the full package of insuranse- she tried to put the blame on me that i chose something with 3 € and i didn't notice something that was written after the Full Insurance. I am really upset with how things ended up and i feel both robbed and mocked. The disappointing fact is that nobody is going to refund m

Cons: stuff not very polite

Pros: Service was excellent and very efficient. Car provided was very good.

Cons: The actual car hire desk wasn’t near Rhodes airport but a quick transfer was provided.

Pros: Very old . 12V for phone does not work . There is a bad smell in the car .

Pros: Blocked deposit not returned on time and too high.

Cons: Managers tried to sell their own car protected policies and their service depends on you getting them or not

Pros: Staff, car type and cleanness, reasonable pricing.

Cons: Time spent picking up the car. Time spent waiting for the shuttle bus from the airport.

Pros: friendly staff, efficient service

Pros: Good transfer service

Cons: As above - possibly regular scam merchants.

Pros: Despite being off airport the process was quick and efficient. At the price we payed I was expecting a poorer quality of service.

Cons: The car was clean and worked well. The bodywork however was a little beaten up with several dents and scratches.

Pros: Car was in relatively good shape and personnel was pleasant.

Cons: I have had to pay more than double amount for rental of a car compared to agreed amount in contract since my credit card was blocked. They didn't want to accept any other payment until the price was not increased more than 100%. This is absolutely terrible.