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Goldcar at Palma de Mallorca Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: We got a new car
Cons: Trying to sell me insurance I didn't need
Cons: Horrible experience. Male attendant was aggressive from the offset. The SUV intermediate car I’d booked was unavailable. He offered me a fiat500 alternative and said I’d have to pay an extra £35 per day for a larger vehicle. He also said that my bike box was not permitted in their vehicles. He requested an extra €2000 deposit on top of the €1400 previously agreed deposit (total of €3400). I debated the above to which he went forth and cancelled the booking with no refund
Pros: The vehicle was excellent and had only 800km on the clock
Cons: Goldcar hire included an unnecessary insurance costing over €300 when I’d already said I didn’t want it. I had my own excess insurance policy, but they said I need to sort that out with Discovery Car hire. A total rip off!
Pros: Nothing
Cons: Customer service is really bad
Pros: Simple, easy to use, v good car
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