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Ok Mobility at Alicante Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: In airport facility and the service provided by the desk staff
Cons: No one to check over the car with me on collection and no paperwork provided for the inspection when car returned
Pros: friendly and helpful
Cons: had to call to exit carpark!
Pros: A very efficient customer service when picking up the car
Pros: Great car provided for the money
Cons: Getting the car took a little longer than expected
Pros: When we arrived we was told we only had 3rd party insurance. This was a lie as on our documents it said we was fully covered. We then paid a extra 460£ this was a con by the man at the desk as we didn’t need the extra insurance
Pros: Nice people, hung around for a short while, but not too bad, staff were efficient & great
Cons: Need to sort the ticket waiting machine, as you couldn’t input your reservation number
Pros: Quick , friendly
Cons: trying to sell there Insurance , and putting uncertainty in my mind
Cons: No problems
Pros: VERY GOOD SERVICE
Pros: Quality of the car
Cons: Slow prosess in the airport terminal
Pros: Good car and good price
Cons: Little bit to long time spent picking up the car to many computer picking :-)
Pros: cheap, friendly
Cons: car was full of dents and scratches and the time taken to drop off
Pros: Pleased with them
Cons: The car was great.
Pros: Our drop off was really good lovely helpful lady.
Cons: Desk in airport not obvious. Man at desk very rude.
Pros: Nice clean car, friendly service.
Cons: Direction signs dropping off the car were wrong. Signs say to go to level 4 but eventually found drop off on level 2. Wasted 30 minutes trying to find them.
Pros: the drop off was quick
Cons: The rental agents were rude very slow and unprofessional, OK Rent a car did not recognise the insurance taken with dicovercars and were pushing for a very high price insurance from them. The price of the insurance offered was same as the total value of the rental. I will never use brokers to hire a car.
Pros: No queues. Good selection of cars. Friendlyness.
Cons: Just the car itself, peugeot 5008, but it’s the car’s problem. No air vents at the back, small trunk
Pros: Nice car, easy to use facilities, good price, overall friendly staff.
Cons: I am a logistics professional, and hire many cars over the year; I have become accustomed to thorough checks of the vehicle, taking photos all around the vehicle, detailing existing damage. Upon returning the car, it was suggested that the car had new damage, which - with photos - I was able to prove was not the case. The existing process for recording damage puts the responsibility on the hirer, which is going to create problems for some.