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Goldcar at Alicante Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Laura was excellent at the desk. Very good English speaking
Cons: The length of time to clear credit card. Maybe 30days???
Pros: BAD ARANGEMENTS BY DISCOVERCARS CONTRATO NR. 23027610 Other documents will follow to finalise the amount for finalise the pay back.
Cons: We received 1 INVOICE paid on the Goldcar desk, this was ok. But we received the day after delivery another invoice from Discovercars paid and retrieved 385 ,06 by Mastercard of my spouse without any details of the services rendered. I was the driver and paid goldcar with my VISA card. The total amount shall be paid back ASAP, please. See attached documents.
Pros: Perfectly fine
Cons: Car had many small scratches so difficult to check before and after. Not all previous marks on car forms.
Pros: Very helpful staff.
Cons: The initial collection was drawn out due to the amount of customers waiting to collect vehicles.
Pros: Efficient & professional. Drop-off especially good and very convenient.
Cons: Collecting the car on arrival was a bit stressful. - the agent doing our paperwork kept saying that the extra insurance bought through Discover Cars was inadequate and did not provide full cover. They said Full Cover only possible by paying an additional €190. We refused and they released the car. Maybe you should speak to Gold Cars about so there is no opportunity for confusion and that their agents don't badger/bully clients to paying unnecessary extras - assuming your full cover was 'full'?
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