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Goldcar at Alicante Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Literally everything except the extra money they charged for the insurance and how they handled my complaint about it.
Cons: Goldcar charged 4x the original hire cost for the insurance and refused to provide the car without it, or provide written confirmation of this. They haven't responded to my complaint and Discover cars.com have been completely unhelpful. I'm very disappointed.
Pros: More than 2 hour watingtime when I picked up the car. 28 People ahead of me.
Cons: No extra sale.
Pros: The car was great, small, clean and economic. Great for parking. Great pick up and drop off point. The ease of the "drop off", when worried about catching your flight, was amazing, basically hand back the keys, and go. 1 minute max. Incredibly good value for what you get, hence the delay at the pick up desk, too many customers, the other car hire desks were empty
Cons: I didn't like the waiting time, too. I didn't like the hidden taxes suddenly applied at the desk. I didn't like the fact that if you had a query, financial or technical or indeed a breakdown, I found myself being told by Gold Car that I needed to contact the "intermediatary" company, not Gold Car, and not being given those phone numbers on picking up the car. It gave me the impression the service you offer is fantastic value, but if something goes wrong, I'd worry about who is going to help.
Pros: Ease of pick up / return. Friendliness of staff.
Cons: No problems encountered
Pros: Fast, efficient and helpful