O.R. Tambo International Airport (JNB), Johannesburg, South Africa
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Driver's country of residence is United States of America (USA) and age is 30-65
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Thrifty at Tambo International Airport

1 Jones Road
113909700
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Hyundai Grand i10
June 6, 2023

Pros: They offered to swap the kwid for a Aygo but this have invested return in to the airline to exchange later

Cons: They tried but were unable to upgrade as this was booked through discover cars

South Africa
Hyundai Grand i10
May 2, 2023

Cons: They first tried to charge me the full amount even thought i already paid the deposit, then they put a R8000! hold on my credit card instead of R4000k, then i was told it is sorted the next day, its be 7 days and the extra 4 has has not been returned!

South Africa
Nissan Micra
March 23, 2023

Pros: Everything was great and friendly staff, and the car was neat and clean as expected. Dropping off the guys were even more helpful and listened to my concern about the car.

Cons: nothing in particular but the system didn't work when I was there probably load-shedding.

South Africa
Hyundai Grand i10
March 18, 2023

Pros: New car

Cons: No android auto Breaks faulty Arrogant staff

South Africa
Hyundai Grand i10
March 2, 2023

Pros: The car itself was great

Cons: The agent at the rental desk and the person who I handed the car over to were both very unfriendly, and not great at sharing information. Made me feel uneasy

South Africa
Hyundai i10
January 31, 2023

Pros: Nothing that was positive towards me

Cons: The overall the staff behaviour and attitude.

United States of America (USA)
Toyota Avanza
January 30, 2023

Pros: The agent in Johannesburg was so nice, polite and helpful.

Cons: Waiting for my deposit and they took additional money out of my account. I should have been refunded around $200, after they deducted $50.00 for traffic ticket my son received.

South Africa
Hyundai i10 Grand
January 6, 2023

Pros: Service Agents Good

Cons: Vehicle was a disaster to drive, wheel balancing out, and making strange noise at 110km/hr. Worst rental car I have ever driven!

South Africa
Hyundai i10 Grand
November 18, 2022

Pros: Nothing

Cons: Nothing

South Africa
Nissan Almera
November 17, 2022

Pros: Nothing.

Cons: It was all a nightmare and a movie experience I will never forget. My booking voucher clearly indicated that I opted and paid to cross the border to Eswatini. Yet Thrifty would still regard my border crossing as illegal and send their tracking company to unleash the police on me. I was almost shot and killed as the Eswatini police rounded me like a car thief pointing a dozen guns at me. Thanks to Thrifty for this humiliation, alarm and distress. I still have panic attacks from this experience.

South Africa
Hyundai i10 Grand
October 28, 2022

Cons: At the collecting point, lack of professionalism. They need bit of training, including the security.

South Africa
Hyundai i10 Grand
September 30, 2022

Pros: Reasonable rental fee No E-toll Flexibility of paying rental fee quick refund

Cons: Allow flexibility to change the vehicle at pick up.

South Africa
Hyundai i10 Grand
September 22, 2022

Pros: Top knotch service

Cons: Speedy service.

South Africa
Hyundai i10 Grand
May 5, 2022

Pros: Well I was unfortunately not able to book a car due to my ITC record.

South Africa
Hyundai i10 Grand
March 24, 2022

Cons: Your website and pickup office do not speak the some language of deposits

United Kingdom
Nissan X-Trail
February 27, 2022

Cons: Taking too long to get back to me about my complaint

South Africa
VW Polo
December 4, 2021

Pros: Free upgrade

Cons: Waiting to collect the ve8

South Africa
VW T6 Kombi
October 1, 2020

Cons: It is the second day they keep deducting money for petrol without any communication what so ever. If you phone client service they don’t answer

South Africa
Hyundai i10 Grand
August 5, 2020

Cons: This is the second time I hire a certain group of the car but I don’t get the selected group car. I hired the i10 group car and when I got to the airport they said on their side the Toyota Etios groups was selected but even my slip that was emailed to me showed the i10 group. So I ended up paying more for that group then I had planned to!👎

South Africa
VW Polo Vivo
June 15, 2020

Cons: I’m highly disappointed in the service I received from Thrifty. It was my first time hiring a car therefore I was unaware that the car has to be checked for existing damages before I leave with it, the guy that helped me didn’t check the car as they were rushing to close as I fetched the car Sunday, when I returned the car I’m told I might not get refunded the deposit because the car doesn’t have the form that indicates existing damage to it as it should be as if that is my fault? Never again!

Australia
VW T6 Kombi
March 26, 2020

Pros: Car was very clean and operators were generally good.

Cons: Took a while for the book word to be completed.

South Africa
Toyota Fortuner
March 21, 2020

Pros: Easy drop off service

Cons: The car was not previously inspected and we had to ask for a reinspection as there were many scratched and dents not marked on the form. The tank was not full (or within 3L as per policy) the clips holding up the back seats were broken there was sticky stuff messed on the seats. Not professional at all

Israel
Nissan X-Trail 4WD
March 19, 2020

Pros: Quick and efficient, did not argue while we wanted to mark small paint danages in the car

Switzerland
Nissan X-Trail 4WD
March 17, 2020

Cons: Thrifty is basically defrauding us and charged our credit card without permission.

United States of America (USA)
Nissan X-Trail 4WD
March 12, 2020

Pros: Friendly and efficient

Cons: Service was fine but did have to wait about 45 minutes for manager to arrive on duty to grant a cross border letter of approval. (Plane arrived about 0445)

United Kingdom
Nissan X-Trail 4WD
March 11, 2020

Pros: Drop off. Price.

Cons: Old skool paper systems and slow service

Australia
Datsun Go
March 9, 2020

Cons: nearly an hour to get the car. Cross border papers took forever after having pre ordered this!

Estonia
Nissan Double Cab 4WD
March 8, 2020

Cons: First car - AC was not working, belt noises Changing the car was very problematic Second car - 80 000 km on tacho, not serviced, suspension worn and broken, terrible noises, gearbox broken 4x4 not switchable.

United Kingdom
Nissan Double Cab 4WD
February 17, 2020

Pros: Straight forward

Cons: Returned car in dirty condition due to weather and roads , they have told me that I may be charged for a valet

United Kingdom
Nissan Double Cab
February 17, 2020

Pros: I found the service poor

Cons: I sent 4 emails about the engine fault and received zero help

United Kingdom
Nissan X-Trail 4WD
February 7, 2020

Pros: Competitive price on SUV

Cons: Out of date paper systems driving the entire system from data capture to contract management and issuing/signing. 10 years behind Sixt and other. Despite having rented from Thrifty 2-3x the last 1-2 years in SA there were no records. Also seems international systems are in silos. Impossible to het a blue chip account from tje UK despite trying many times. You still beat Woodford RSA though.

United Kingdom
VW T6 Kombi
January 18, 2020

Pros: Generally good

Cons: There was a problem with the coolant and they couldn’t fix it or change the car. Also no response to subsequent emails

United Kingdom
Honda BR-V
January 12, 2020

Pros: All done with a smile

Cons: Waiting to collect the car was time consuming

United Kingdom
Honda BR-V
January 8, 2020

Pros: Terribly , pay full insurance but they still charged me for damages.

Cons: Not friendly and didn’t I’ve correct information

Brazil
VW T6 Kombi
January 6, 2020

Pros: The process was easy

Cons: When I returned the car it was not checked in the same time because it was 4am. So I didnt feel secure and thought I might be extra charged later for somethig I didnt know...

South Africa
VW T6 Kombi
December 5, 2019

Pros: Nice car

Cons: Nothing stands out

South Africa
Mercedes Benz C Class
December 5, 2019

Cons: Helpful and easy

United Kingdom
Honda BR-V
November 20, 2019

Pros: Counter staff were friendly

Cons: The car was old, with over 43km on the clock. Service record was dubious as it stated last service was complete at 45k when odometer reading stated lies than that! Steering was vague and tyre pressures were wrong. Overall not a car I felt I could rely on for a 9 day hire in a place like South Africa with some poor roads and long distances.

South Africa
Nissan X-Trail 4WD
November 19, 2019

Pros: Overall smooth experience. Very happy to have used them.

Cons: Nothing.

South Africa
Toyota Quantum
November 14, 2019

Cons: Representative did not answer phonecalls. Had to wait in ques at Thrifty desk. Perhaps no use of allowing clients to book online in advance?

South Africa
Honda BR-V
November 8, 2019

Pros: overall service was good

Cons: the radio in the vehicle was faulty

France
Honda BR-V
November 5, 2019

Pros: Very desappointed n'y this compagny

South Africa
Nissan X-Trail 4WD
October 31, 2019

Pros: very helpful, friendly and quick

Cons: nothing

Netherlands
Nissan X-Trail 4x4
October 26, 2019

Pros: Quick handling at car return in Cape Town

Cons: No officialstaff in garage at pickup in Johannesburg. Only one person pretending to be. This person stole 3000 Rand opening the From my backpack, opening Backdoor while we were still preparing ourselves to drive off from garage. We reported this at Thrifty, but no apologies for this bad security have been made

United Kingdom
Honda BR-V
October 22, 2019

Pros: Easy to find.

Cons: We had a Toyota Avanza which Thrifty said is the equivalent to a Honda BRV which in my mind is not. They only had one Honda BRV on the books but don't advertise this.

South Africa
Mercedes Benz C Class
October 17, 2019

Pros: Good service

Cons: Staff was slow when I was dropping off the vehicle

Malaysia
Toyota Quantum
October 11, 2019

Pros: Friendly service

Cons: Quite a long time to pickup car. More than 60 mins

United Kingdom
Nissan Double Cab
October 6, 2019

Pros: Soft tyre when picked up and had to get air myself

Cons: Overall good although not enough check in agents so it took 1 hr to hire car

Saudi Arabia
Nissan Almera
October 2, 2019

Pros: value for money

Cons: delay in refunding deposit

Peru
Honda BR-V
September 5, 2019

Pros: Excellent service

Cons: The limit of kilometers

United Kingdom
Nissan Almera
August 30, 2019

Pros: The car was clean and fit the purpose

Cons: It took forever to pick the car up. I have the company at least 3 months notice that we wanted a cross border authorisation to drive into Swaziland. When we arrived to pick the car up, only then did they start the process of getting it authorised. The staff and everything about the pick up experience was slow and poor. I also received an automatic car after being told I would have a manual. Poor overall service. Would not use again.

South Africa
Toyota Fortuner
August 22, 2019

Pros: Quick and efficient

Cons: not sure why the credit check

South Africa
VW T6 Kombi
August 17, 2019

Pros: Friendly and efficient

Ireland
Honda BR-V
August 9, 2019

Pros: No attempts to hard sell additional insurance or other

South Africa
Honda BR-V
July 24, 2019

Pros: Everything. They we professional, efficient, friendly and welcoming. I was attended to in a timely manner and all promises were kept on their side.

Cons: Nothing. No negatives.

Belgium
Toyota Fortuner
July 22, 2019

Pros: friendly people, but no results

Cons: Absolute worst experience with Thrifty. Car was not the car we ordered; broken trunk, so we couldn't close the trunk. We lost moren then 1 hour waiting for another car, with the same problem. Another car was promised, never showed up. Still waiting for the invoice. Computer did not work. At the reception a person with alcohol breath made the mistakes in the amount, km limitation..

United Kingdom
Nissan X-Trail
July 4, 2019

Cons: After having a booking including travel to Swaziland, it took just over 2 hours to collect the car due to the waiting for the cross boarder letter.

India
Toyota Fortuner
June 18, 2019

Pros: The car (Toyota Fortuner) was in excellent condition and a real pleasure to drive. The staff were very helpful.

Cons: The drop off location at Johannesburg airport can be quite confusing to find.

Australia
Honda BR-V
May 28, 2019

Pros: Great car

Cons: Very good

United Kingdom
Nissan Double Cab
May 14, 2019

Pros: Easy collection with no attempt to sell additional services

Cons: Car had over 80000 Km's could have been newer...

Israel
Nissan X-Trail 4x4
March 18, 2019

Pros: The kindness thruout the rental

Cons: Nothing

United Kingdom
Chevrolet Spark Lite
March 1, 2019

Pros: Friendly and efficient.

Cons: I felt the car Datsun was not sturdy but that is what you can expect from a mini category I suppose.

United Kingdom
Nissan X-Trail 4x4
January 27, 2019

Pros: Friendly. Car I booked was given.

Cons: Directions to car.

United Kingdom
Nissan Double Cab
October 5, 2018

Cons: It took an hour to collect the car because documentation that was requested days beforehand, had not been provided.

Australia
Toyota Corolla 5d
September 1, 2018

Pros: Terrible service

Cons: Shifty business practices, overcharge credit cards, charge for previous car defects.

Brazil
Nissan NV200
August 13, 2018

Pros: They dindt give me the right car. It was too way smaller from the one that i paid. Talked with the manager, he provided another one but still small. As we were all very tired with 2 seniors and 2 child we didnt insist.

Cons: Didnt give the right car

United States of America (USA)
Chevrolet Spark Lite
April 1, 2018

Pros: Terrible - already complained to thrifty.

Cons: car was dirty, A/C didn't work, agents were rude

Ireland
Nissan Double Cab
February 11, 2018

Pros: When we arrived the car that was allocated for us was old and wouldn’t not have been a comfortable ride. Thanks to Muhammad he agreed to change to a more modern and comfortable car!

Cons: They need to answer their phones. It cost me money that they wouldn’t speak to us on our way back to the airport to drop off the car.

South Africa
VW T6 Kombi
October 21, 2017

Pros: Great value for money and the consultants are extremely helpful

Cons: I struggle to buy super cover at the car rental desks kindly please investigate why that's the case

Qatar
Nissan X-Trail
September 5, 2017

Pros: Good car.

Cons: Took one hour to get the car!!!

United Arab Emirates
Nissan NV200
September 3, 2016

Pros: Good service on returning the vehicle

Cons: We booked infant seats in advanced, when we picked up our vehicle, no seats were available, had to wait 2 hours to get infant seats!

Top Suppliers at Tambo International Airport

Enterprise
Enterprise
Very good 8.9 / 14 reviews
+27113902922
Tambo Airport Rd Kempton Park, Johannesburg, 1627, Kiosk Number 6
$20 - $107
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
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Budget
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Working hours
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Tue:00:00-23:59
Wed:00:00-23:59
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Fri:00:00-23:59
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First Car Rental
Very good 8.6 / 254 reviews
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Car Rental Concourse, O R Tambo International Airport, Isando, Johannesburg, 1627
$18 - $133
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
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Fri:00:00-23:59
Sat:00:00-23:59
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Firefly
Very good 8.5 / 153 reviews
+27113909700
O R Tambo Airport Rd & Jones Rd, O.R. Tambo, Johannesburg, 1620
$22 - $102
Working hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
SIXT
Very good 8.4 / 32 reviews
+27112309999
Terminal A Departures, O.R. Tambo, Kempton Park, 1627
$37 - $237
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Hertz
Very good 8.3 / 200 reviews
+270113909700
OR Tambo International Airport, Parkadee 2, Johannesburg, 1620
$23 - $108
Working hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
BLUU
Very good 8.2 / 115 reviews
+27112301200
O.R. Tambo International Airport, 1 Jones Rd, Johannesburg, Kempton Park, 1627
$21 - $107
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
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Europcar
Good 7.9 / 51 reviews
+27113903909
O.R. Tambo International Airport Kempton Park, O.R. Tambo, Johannesburg, 1627
$20 - $103
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Keddy
Good 7.9 / 31 reviews
+27113903909
Or Tambo International Airport
$20 - $100
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
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GreenMotion
Good 7.7 / 109 reviews
+27119756790 / +27716800727
1 Jones Rd, Kempton Park, Johannesburg, 1632
$17 - $64
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
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Bidvest
Bidvest
Good 7.7 / 5 reviews
+270648338085
$31 - $45
Working hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
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National
National
Good 7.7 / 1 review
+27113902922
Tambo Airport Rd Kempton Park, Johannesburg, 1627, Kiosk Number 6
$22 - $132
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Dollar
Dollar
Good 7.7
+27113909700
O R Tambo International Airport, O R Tambo Airport Rd &, Jones Rd, O.R. Tambo, Johannesburg, 1620, South Africa
$26 - $123
Working hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
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Alamo
Alamo
Satisfactory 6.7 / 11 reviews
+27113902922
Tambo Airport Rd Kempton Park, Johannesburg, 1627, Kiosk Number 6
$18 - $93
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
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Carwiz
Carwiz
Satisfactory 6.2 / 28 reviews
+27112625500 / +27719712613 / +27114251666
Johannesburg Apt Or Tambo International Airport Outside Termina
$19 - $108
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
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