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Europcar at Tambo International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Staff were quite friendly and displayed willingness to help.
Cons: Staff were great how deceptive in that they told me a different amount of an upgrade and hence overcharged. The equivalent of a car I thought I had booked was out of stock and hence forced to an expensive upgrade. I was given a road unworthy car that I had to return the following day and spent nearly 2hrs trying to get a replacement.
Cons: Had to wait for too long in a queue
Pros: Everything was perfect
Cons: Car was not clean it was smelling bad
Pros: The mints in the car
Cons: Everything else, They stole my money and provided me a dirty car
Cons: The Europcar agent was blaming us because we got a basic assurance with the DiscoverCars.com and he didn't want add the full protection. He had the intention to trick us. He billed a deposit higher that the one specified in the website. He gave me a damage form for the car which didn't note small damages. When I checked the car, I got an employee to note those further damages. I had no accident but a day after I return the car, I got an email from the agent, claiming further damage to the car
Pros: They were flexible in solving a mistaken arrival date, with no hassles.
Cons: The car was brand new (64km on the odometer), but was the most basic vehicle imaginable. Renault Kwid with almost none of the usual features found in base-level trim packages.
Pros: The service is outstanding and the friendliness of everyone dealt with,was simply exemplary
Cons: No negatives
Pros: Easy to deal with
Pros: My husband and I came from overseas , we mistaken booked a manual car , Thabile and candice did ABOVE and BEYOND to help us out and change our rental to an automatic FREE OF CHARGE we where so impressed and highly recommend them for there helpfulness , efficiency and want to help sort is out so quickly
Pros: Great response in support
Pros: Very helpful friendly staff. Efficient handling of queries
Cons: Car requested was not initially supplied.
Cons: very slow and not very informative at the desk - esp related to the tolls in South Africa - I have/hads no idea how it works and how I get charged. Theyt never mentioned it.
Pros: Efficient service
Cons: Lack of ease in finding the company desk.
Pros: I ran out of time to drop the car before my flight and the Europcar sent a driver to pick it up from me at the curb where I was getting out of the car to check in for my flight. They really made every effort to assist, well done
Pros: easy and quick. No waiting.
Pros: Fast and efficient
Cons: Not very clear over checking car before taking it
Cons: They called the day after I returned the car to ask when I was returning the card - sign in procedure was not great
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): South Africa.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Crossing country borders is allowed to the following countries: Botswana, Lesotho, Mozambique, Namibia, Zimbabwe, Swaziland, Zambia.
Crossing country borders is forbidden to the following countries: Angola.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Pick-up & Drop-off