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Surprice at Ponta Delgada Airport
Rua Engenheiro Eugenio Ataide da Câmara, 9500-681 Ponta Delgada, Portugal
00351 300 509 199
Pick-up instructions
Please proceed to Car Park 1. Exit the main building from the departures hall and cross the street, you reach P1 and Kiss and Fly meeting point. We offer a free shuttle service from there to our location (Approx 6 minutes). Please call 00351300509199 if you need assistance
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
08:00-20:00
Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
08:00-20:00
Sun:
08:00-20:00
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
MP
Romania
SEAT Ibiza
6/28/26
Pros: Good car, good service. Pickup from airport works well !! Communication well! I recommend! Henrique was the best agent!
MN
United States of America (USA)
Peugeot 2008
1/2/26
Pros: They picked us up from and returned us to the airport
Cons: No trouble
GH
Canada
Renault Clio
11/4/25
Pros: They contacted us just as we landed and picked us up 10 minutes later. Great service.
Cons: Nothing. Everything went smoothly.
MP
Spain
Peugeot 208
9/9/25
Cons: It'd be better to say in advance to customers they will be contacted by WhatsApp at arrival time to be aware of it
CR
Canada
Peugeot 208
8/9/25
Pros: Excellent customer service
Most popular car rental deals
Economy
Peugeot 208
or similar
$71.54
per day
Economy
Citroen C3
or similar
$71.54
per day
Compact Elite SUV
Renault Captur
or similar
$95.38
per day
Compact SUV
SEAT Arona
or similar
$95.38
per day
The above prices are only approximate and were last updated at 7:20 AM on 8/3/26. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1845.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, VAT (value added tax), Free modifications.
Rate excludes
Many highways in Portugal - Azores Islands are tolled using only electronic means.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of 2.15 EUR per day up to a maximum of 21.52 EUR per rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of 2.15 EUR per day up to a maximum of 21.52 EUR per rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket.
A digital driver's license will not be accepted — you must bring your physical driving license.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket.
A digital driver's license will not be accepted — you must bring your physical driving license.
Optional extras and services
Available special equipment: Child seat (2-4 years of age).
Prices for extras are shown on the booking page.
Prices for extras are shown on the booking page.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
Winter tires are not mandatory in Portugal - Azores Islands.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges. The supplier will hold the vehicle for 4 hours after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges. The supplier will hold the vehicle for 4 hours after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
Pick-up & Drop-off
Mon:
08:00 - 20:00
Tue:
08:00 - 20:00
Wed:
08:00 - 20:00
Thu:
08:00 - 20:00
Fri:
08:00 - 20:00
Sat:
08:00 - 20:00
Sun:
08:00 - 20:00
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