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SIXT at Madrid Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Super smooth, no hassle
Cons: Did not have contract, paperwork during rental period
Pros: Hidden Fees
Cons: Hidden Fees
Pros: Freindly service
Cons: The agent lied to me. He tried to charge me 100 Euros more than I agreed to, as per my contract. I was charged extra after returning the car, with no explanation.
Pros: Very easy to found. And car pick up just 2 mn walk from terminal office
Cons: My plane was late 3 hours from New York...and they say since it was MY FAULT of beeing late, they did not have the car they have hold for me (i believe that if I was not cancelling within 48h...the rental was due, meaning that if I was not picking up the car, I will have been charged the rental !). I believe you ask for the flight jumber when we book, and.so they should know in case the customer does not come on time and the plane is delayed (easy to know with internet). They NEVER my car !
Pros: They were professional and the car was great
Cons: The store is a little difficult to find. It's tiny. When we dropped off, they did not check the car. Just told us to leave it. That's a little scary.
Pros: Pickup was easy but I was not happy with the drop off. They supposedly will charge me for a chip in the windshield.
Cons: Please see above.
Pros: The staff was friendly and helpfull
Cons: I left my sunglasses in the car and they never showed up in the lost and found. I would have liked to have had them returned.
Pros: They were prepared for my coming and all went fast