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National at Madrid Airport
Madrid Apt T4 service, P4 Parking, Barajas, 28042 Madrid, Spain
0034 912 750 995
Pick-up instructions
For arrivals in Terminals 1, 2 and 3 proceed towards Terminal 1 where you will find our car rental counter inside Terminal 1. Upon arrival in Terminal 4 head to the ground floor where you will find the car rental counter inside the terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
00:00-23:59
Tue:
00:00-23:59
Wed:
00:00-23:59
Thu:
00:00-23:59
Fri:
00:00-23:59
Sat:
00:00-23:59
Sun:
00:00-23:59
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
JG
Chile
Toyota RAV4
10/4/26
Cons: They don't had the car I booked.
IV
Colombia
Seat Ibiza
9/30/26
Pros: La Amabilidad de las Personas con las que Interactue
Cons: Nada relevante
IB
Bahrain
SEAT Arona
9/3/26
Pros: Pickup and drop off is fast and ok
Cons: Car old, Tyre bad conditions as well wipes
GV
Slovenia
Ford Kuga
8/17/26
Pros: Upgraded car for same price Effectivnes Clear explanations Not forsing to buy insurance
JD
United Kingdom
Seat Ibiza
8/10/26
Pros: National were not helpful as they said to contact discover cars
Cons: There was nothing I liked
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver, Theft Protection, Third Party Liability (TPL), Premium location fee, Vehicle registration fee, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
In addition to documents mentioned previously, the customer will need the following: return flight ticket, proof of home address (e.g. Utility bill).
To rent the following vehicle category(ies): Luxury, Premium, Cabrios, Special, Prestige, you must provide the following document(s) at pickup: flight information, local address (apartment; hotel; villa; etc.), 2 phone numbers, 2 proofs of home address (e.g. Utility bill) issued with 30 days before pick up.
All documents must be issued in the same country.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
In addition to documents mentioned previously, the customer will need the following: return flight ticket, proof of home address (e.g. Utility bill).
To rent the following vehicle category(ies): Luxury, Premium, Cabrios, Special, Prestige, you must provide the following document(s) at pickup: flight information, local address (apartment; hotel; villa; etc.), 2 phone numbers, 2 proofs of home address (e.g. Utility bill) issued with 30 days before pick up.
All documents must be issued in the same country.
Deposit and deductible policy
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.
Prices for extras are shown on the booking page.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
Winter tires are not mandatory in Spain.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
The supplier will hold the vehicle for 29 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
Pick-up & Drop-off
Mon:
00:00 - 23:59
Tue:
00:00 - 23:59
Wed:
00:00 - 23:59
Thu:
00:00 - 23:59
Fri:
00:00 - 23:59
Sat:
00:00 - 23:59
Sun:
00:00 - 23:59
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Sat:
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