Madrid Airport (MAD), Madrid, Spain
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Avis at Madrid Airport

Madrid Apt T1&T4 Service, Parking P1 & P4, Madrid, 28042, Spain
0034 902 200 162
Pick-up instructions
Proceed to the counter in the baggage claim area of Terminal 4. Customers arriving at Terminal 1 can take the airport shuttle bus to Terminal 4. T1 located at the arrivals hall, 0700-0030. T4 located in the car park ( level -1), 0700-0030.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-00:30
Tue:07:00-00:30
Wed:07:00-00:30
Thu:07:00-00:30
Fri:07:00-00:30
Sat:07:00-22:30
Sun:07:00-22:30
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Mexico
Seat Leon
August 12, 2022

Pros: Muchos golpes y sin bandeja de maletero. Muchos kilómetros, mas de 40000

Cons: Servicio en Gijón maravilloso.

United States of America (USA)
BMW 3 series
September 8, 2019

Pros: Everything except the mild pressure to buy insurance.

Cons: The mild pressure to buy insurance when we picked up the car. The insurance quoted exceeded the total rental cost, which seems way out of line.

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The above prices are only approximate and were last updated at 00:31 on 2024-04-18. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1650.00), Theft Protection, Third Party Liability (TPL), Premium Location fee, Free modifications, State Tax.
Rate excludes
An E-Toll is offered in order to avoid violation fees.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 26.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Customers not resident in EU countries are required to present the following document(s): International Driving Permit (IDP) in order to collect the car. The driver license must be written in Roman alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Additional Driver, Mandatory surcharges, then an additional amount of deposit will be held on their credit card.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Ski rack, Snow chains, Wi-Fi.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 70 % battery charge remaining.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
You can find Privacy Policy for Avis Budget Group by visiting: https://avisassets.abgemea.com/dam/avispreferred-EU/privacyPolicy/UK/en_GB/ABG-EU-Privacy-Notice.pdf
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  07:00 - 00:30
Tue:  07:00 - 00:30
Wed:  07:00 - 00:30
Thu:  07:00 - 00:30
Fri:  07:00 - 00:30
Sat:  07:00 - 22:30
Sun:  07:00 - 22:30

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Thu:00:00-01:00; 06:00-23:59
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Tue:06:59-23:59
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Tue:00:01-23:59
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Working hours
Mon:09:00-21:00
Tue:09:00-21:00
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Sat:09:00-21:00
Sun:09:00-21:00
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