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Hertz at Madrid Airport
Av de la Hispanidad, s/n, 28042 Madrid
0034 902 305 230 / 0034 913 937 229
Pick-up instructions
Hertz counters are located in Terminals 1 and 4 (T1 and T4), in the arrivals hall. The distance between Terminals 1 and 4 is 4.5km. The airport operates a free shuttle service between T4 and T1 approximately every 20 minutes.
*(T1) Please proceed to the counter in Terminal T1, *(T2, T3) Customers arriving in Terminals T2 and T3 please proceed to the rental counter in Terminal T1. *(T4) The rental counter in T4 is located in the arrivals hall.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
ML
Latvia
Peugeot 2008
11/7/24
Cons: Car had specific odor and higher fuel consumption than the initiay planned Peugeot. For a long duration drive, ir adds up.
GD
United Kingdom
BMW 3 Series
9/2/24
Pros: Easy and efficient. Good car at a reasonable price.
Cons: Nothing, really. The EUR 108 (after tax) one-way fee was a bit steep, but fair enough, probably.
DE
United Kingdom
BMW 3 Series
5/4/24
Cons: The hire was three times the advertised cost.
RC
United Kingdom
Mini One
2/21/24
Pros: They were not interested in the insurance discover sold to me
Cons: They were not interested in the insurance discover sold to me
MW
United Kingdom
Peugeot 2008
11/21/23
Pros: Good pick up at airport
Cons: Not so clear at dropoff
Most Popular Car Rental Deals
Madrid Airport
Mini
Fiat 500
or similar
$30.28
per day
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Economy
Peugeot 208
or similar
$31.86
per day
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Compact
Ford Focus
or similar
$33.45
per day
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Compact
Peugeot 2008
or similar
$35.76
per day
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Intermediate Monospace
Opel Mokka
or similar
$36.79
per day
Madrid Airport
Intermediate
Ford C Max
or similar
$38.56
per day
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Intermediate
Peugeot 3008
or similar
$39.35
per day
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Intermediate Crossover
Seat Ateca
or similar
$40.49
per day
Madrid Airport
Standard
Opel Insignia
or similar
$46.28
per day
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Premium
BMW 3 Series
or similar
$90.94
per day
Madrid Airport
Intermediate SUV
Volvo XC40
or similar
$95.47
per day
Madrid Airport
Full-size SUV
Volvo XC60
or similar
$136.42
per day
The above prices are only approximate and were last updated at 8:03 AM on 12/14/24. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Premium Location fee, Vehicle registration fee, Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Using a ferry is not allowed.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Additional charges will be applied in case the car is crossing state or region borders.
Using a ferry is not allowed.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
Additional information
Winter tires are not mandatory in Spain.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 60 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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