SIXT at Dublin Airport

Pros: Efficient and helpful

Cons: Nothing

Pros: Efficient, friendly with good communication at all stages

Cons: Took a tad longer for pending hold on credit card to be released than we expected.

Pros: Seemed well organised - very helpful staff, even the younger ones

Cons: Maybe not drawing attention to the requirements for over 75’s needing medical approval

Pros: Nothing

Cons: Extremely unhelpful at pick up. Very unpleasant start to our trip

Pros: Even though it was a holiday weekend, we received prompt service.

Cons: Our replacement vehicle did have some monpr damage.

Pros: The pick up receptionist Christina was rude patronizing and insisted I owed nearly 3 times the money I had expected to pay when I booked the rental

Cons: Rude patronizing unhelpful staff. No coordination with Discover cars they said they had no knowledge of them

Pros: Drop-off location was propely marked and was fast.

Cons: The pick-up process involved high pressure from the agent to upsell me on everything.

Pros: The customer service at the counter was quick and the car was in great condition. We always use this company when traveling abroad. Great service.

Cons: Had to wait quite awhile for the shuttle to the rental lot and also when returning the car and needed a ride back to the airport.

Pros: Very professional agents at both pickup and return. Pickup agent explained all conditions very well.

Cons: The car steered a little odd, so I checked the pressures and one new tyre had been fitted to RHFwith pressure of 37 psi and all the others were 27 psi. The wiper blades were very noisy and vibrated across the screen. Quite annoying in the rain in Ireland.

Pros: Not much

Cons: Car not very clean. Scratches on car not marked. Key battery low for 25% of trip - worrying - no extra battery in car. 25 minute wait to take us to car pick up. Caddy equivalent ( Davis) had no luggage space ( we were 6)

Pros: All staff,especially Mr.KENNEDY who helpfully and well service mind.

Cons: No.

Pros: Nothing .

Cons: Crap

Pros: Agent was very helpfull

Cons: The fact I have to wait so long for my deposit back

Pros: Nothing, very poor

Cons: Did not explain the minor damage on the car beforehand. When I questioned the damage on the car before driving away, the onus was put on me to identify all the damage. I was told I had signed off the minor damage and I was never shown it. Had to call manager to complain and get it resolved before taking the car. This took one hour

Pros: Big Queue, only 2 staff on during busy time

Cons: Absolutely awful car to drive, gear box felt like it was going to fall out, no sat nav had to use phone, no volume on radio driver only had control when they are meant to be driving.

Pros: Nothing

Cons: Already noted

Pros: Great treat! From the folks at the airport desk, to the counter at pickup, and the folks working the return. Stellar!

Pros: Liked everything. Nothing to fault

Cons: Nothing to dislike

Cons: I picked the car up with full petrol tank. This was 7 bars on the dash. Turns out full was 8. I didn't take a photo before I drove off. On returning I filled full just before dropping off. The dash was showing 7, same as when I picked up. I even pulled the nozzle out slightly to get tank as full as possible. When I dropped off the Sixt member said it wasn't full and I was going to be charged more than €30 as I did not return full. They said they would check when they refuelled so I'll see.

Pros: Awesome

Cons: Right from pick up at Dublin Airport Terminal 2 Alex was friendly and most accommodating and very helpfl

Pros: Excellent, efficient and highly professional. Car very good and key locker system on pick up is a real benefit

Pros: Not much

Cons: After service was non-existent

Pros: They were good

Cons: Every thing sound

Pros: Counter service at the airport

Cons: Slight delay on handing the car to me

Pros: Upgrade naar een grotere auto. Maar toen die te groot bleek was het eenvoudig om de auto om te wisselen naar een kleinere. Telefonische ondersteuning accuraat en vriendelijk.

Cons: Onduidelijkheid over de betaling. Pas een week na het inleveren werd het bedrag op mijn creditcard afgeschreven; het werd niet eerder gereserveerd waardoor onduidelijkheid ontstond.

Pros: Very easy return process and fast.

Cons: It took 45 minutes to get my car because something was wrong and they had to keep running other cars through the car wash. They said they upgraded me, but I didnt think so. The car had several weird things about it also. But in the end it served it's purpose.

Cons: Did not take the time to listen to my questions, and took my Discover Car info and did not return when asked.

Pros: Pick up and speed of drop off

Cons: None

Pros: A lovely young lady who helped us very quickly and easily, followed by a young man at the counter who was also very polite and smiled as he explained and showed us where our car was parked.

Pros: Nothing really!!

Cons: Not a thing. Staff don’t help just give you an email address.

Pros: Everything except the shuttle pick-up

Cons: The excessive wait for the shuttle to collect the car. At least twice as long as other companies. And in Dublin we had to wait in the rain

Pros: Quick efficient

Cons: Returned the car at Shannon airport with full fuel tank picture attached. Summary shows 7/8 full,please rectify

Pros: Fast and easy to find

Cons: The booked car doesn't exist at SIXT (???). Similar car was not really similar but finally we succeed loading all our luggage with some difficulties.

Cons: The fuel charge was 4 times over what you'd pay at a regular station, ridiculous.

Pros: They waited for me outside the normal hours, my plane was late

Cons: The airport shuttle from Sixt took more than 30 min, the driver was "on break"..

Pros: Drop off was very easy.

Cons: Our experience at the pick-up desk was unpleasant. We were asked numerous times whether we wanted to take out additional insurance and when I explained I took out the discovercars option that already covers it all, the agent told me 'they say they cover it, but they don't', to try to convince me that I should pay for extra.

Pros: Sixt would not accept my Discover Cars coverage nor give me written notice that they wouldn’t. I had to pay for coverage again at pickup.

Cons: I was severely overcharged as my “prepaid” coverage was not accepted.

Cons: That Sixt tried to get me a dubbel insurance, even if I already had an insurance.

Pros: Saved the day when easirent canceled my original booking

Cons: Bus ride is a pain

Pros: Check in Agent was remarkable!!

Cons: TOO MANY insurance options. TOO Confusing.

Pros: Friendly and fast

Cons: Car wasn‘t in condition as expected (no full tank, else was ok)

Pros: Very fast and efficient drop off /return

Pros: They let drivers under 24 years old to drive.

Cons: The young driver surcharge basically doubled the rent price.

Pros: Quick, kind, and easy.

Cons: I can’t think of anything.

Pros: Amazing car, polite and helpful- excellent service

Pros: Friendly service

Cons: Long lines at airport, long shuttle waits to get car, confusion over insurance coverage

Cons: Lack of alignment between discover cars and SIXT policies and expectations

Pros: Polite, clear and friendly service. Very knowledgeable staff. Nice car and easy to drive.

Cons: Maybe give directions to the rental car shuttle bus immediately in email, so customers wouldn’t have to wait in long line at terminal.

Pros: Friendly and helpful

Cons: Made everything clear and understandable

Pros: The agent was very helpful.

Cons: SIXT doesn’t accept Revolut credit cards and I didn’t know until I went to collect it! Ultimately I had to use my home-based credit card and that was extra cost. The car whilst new, lacked many modern features, it was without rain sensors, mph markings on the Speedo, now sensors on front or back? Very basic to be honest.

Cons: Not so clean inside and outside the car

Pros: We felt trapped into taking extra insurance

Cons: Felt trapped into taking extra insurance

Pros: Honest and friendly service

Cons: Car was not in terminal as promised, had to argue for some time for them to agree to they way I had booked. Kept being told that I should book direct and not through discover cars. But sixt has no way to request a pickup in dublin airport terminal....

Pros: Fantastic staff, unexpected upgrade, nice price!

Pros: Not much, I am very particular about vehicles rented and this service did not meet my expectations.

Cons: As above,

Pros: Almost everything good

Cons: I didn't realise we could not collect the car from the airport but needed to travel on the slowest bus in history!

Pros: Friendly staff, helpful and transparent, efficient

Cons: Car had existing scratches and was not the most clean

Pros: As smooth as it can be

Pros: The car was in top condition. Agent was very helpful. Everything was super about Sixt.

Cons: We had to double pay the insurance again despite taking the most comprehensive one from discovery.

Cons: They have tried to charge me extra fee twice, that weren't reserved or used.

Pros: Simplicity

Cons: Child seat quality. Packages for self pay on insurance could be offered with better transparency

Pros: As above

Cons: We were told that the tolls in Dublin were covered however we got charged for them.

Cons: Each car should come with a guide to what the console controls do.

Pros: They did not accept the extra insurance we bought from you. We ended up buying extra coverage. Extra cost. The car was not the same level as we hired this was not matching to what was in your site we even choose to pay from sixt to pay a little more to get an small upgrade but we got the same thing. The car was useful. Not clean . Whipper were full of grease making it difficult to see . Overall evaluation of discovery and sixt bad not planning to use either again there is a huge gap on what sold

Cons: Very bad customer service is awful. Car delivery awfully. Bullied to buy more insurance. Don't listen to customer. Bad attitude. I would go to Avis or hertz next time

Pros: Extremely helpful staff

Cons: Having to transfer by bus to collect and return the car, would be nice to collect direct from the airport terminal

Pros: Everything flowed well . Check in staff particularly iwona who did the main paperwork were brilliant

Cons: Always extra cost

Pros: Quick and easy. Instructions made simple to follow and the car was clean and up to date

Cons: Didn’t receive car I selected. Received a different car in the same class. Substitute car was still great

Pros: Sixt were brilliant, from the ladies on the Arrivals seat to the drop off procedure everyone was happy and helpful

Pros: The driver was friendly and respectful to all customers. The booking and collecting staff were very helpful.

Cons: Insufficient vans to collect customers from the airport and take to the car collection point. Waited approx 20 minutes in the cold

Pros: It was great being able to pick up and drop off at different locations.

Pros: The car was nice

Cons: Couldn't work out how the overall charge was calculated

Pros: Not much.

Cons: The fact that they overcharged me for the rental. Getting it resolved has been a catastrophe.

Pros: No big heavy upsell at this location.

Cons: Nothing

Pros: Mr. DeSousa was pleasant, and thorough!

Pros: Customer service was excellent at pick up and drop off.

Cons: The car desperately needed an alignment. It was difficult to drive as a result

Pros: I had a minor parking lot incident and SIXT staff was helpful and responsive in helping me resolve it with 3rd party insurance coverage.

Cons: The windshield wipers on the car needed to be replaced. They gave me a free upgrade to a larger car. I wish I would have kept the smaller car. Driving on narrow roads of Ireland in a wider SUV versus a Sedan was not fun.

Pros: Streamlined efficient process

Cons: Upsell for windshield and tire coverage as well as damaged caused by someone hiting us would be out of our pocket and then we would have to get reimbursed from home and go through whatever process from home country. Just want to pre-purchase insurance to cover all perils without the **** upsell or anything out of pocket.

Pros: Staff are very helpful and a pleasure to deal with car was very clean and no problems

Pros: The two gentleman at Shannon airport who helped us get car #4 were the bright spot in an otherwise terrible experience with the car company.

Cons: Sixt car rental has terribly maintained cars. We spent 2 hours at Dublin airport before getting a car that worked. The first car had a broken off back windshield wiper. The second car had malfunction and warning lights flashing and wouldn’t start. Car # 3 out of the lot worked for 3 days and then broke down in Killarney. We had to call emergency services on 2 separate days and finally were told we had to drive to Shannon airport (2 hours out of our way) to pick up car # 4.

Pros: He made us feel at ease about driving in Ireland for the first time. Very friendly personality. I believe his name was Sebastian.

Cons: Nothing comes to mind.

Pros: Everything

Cons: Nothing

Pros: The car itself

Cons: Rental agent did not answer questions well. No one could tell us how to use the GPS system we rented. We asked 3 people and the only answer we received was “turn it on and connect to WiFi.” When dropping off the car, I asked for a final receipt and no one gave me one. The person helping me just kept pointing to the area where I could pick up the shuttle. It took 5 days after I dropped the car off to get a final bill.

Pros: Very friendly staff

Cons: There is a shuttle service to the car pick up point. Wait time for the bus was to long.

Pros: Quick easy process to drop the car

Cons: Car was in good condition, windows slightly dirty

Cons: Careful. Not trust worthy. Did not receive what they were going to charge when dropping off. Said it would come in 2 days!!

Pros: Good service and rental car quality.

Cons: Billing process could be somewhat more explicit.

Pros: Efficient drop-off service and service agent at the airport desk.

Cons: Long wait for shuttle bus at the airport.

Cons: I was not provided information on how to operate all the smaller bits of my car whereas all customers around me were being shown to their vehicle and shown the details

Pros: Easy to find their desk and they werent all too pushy on buying extra insurances and such.

Cons: The waiting queue was quite long and took some time.

Pros: The service was great. We were traveling with a wheelchair and they did everything to make pick up of car easy for us after a long flight.

Cons: Nothing negative to say about our experience.

Pros: I'm very unsatisfied with their service.

Cons: I spend 40 minutes in queue before renting car. Sixt provided car with broken fuel indicator.

Pros: Serietà chiarezza ottimo servizio e qualità/prezzo In passato ho noleggiato con altre compagnie (HERTZ,AVIS), era la po' rina volta e mi sono trovato bene.

Cons: Per ora nulla

Pros: Efficient, clear communications

Pros: It was awful the first can we were given was damaged. When I went back in the office I was asked have you ever hired a car in Ireland.

Cons: When taking the car back I was told it was ok and asked to sign. I have just looked at the report and he is saying the side mirror is damaged. My mother was with me when he said the car ok . Not a honest company. I hope you will sort out the problem

Pros: Great staff

Cons: All good

Cons: Dacia duster instead of some vw at least

Pros: Time spent dropping off the car Car cleanliness Overall condition of the car

Cons: Prise was diferent

Pros: Professional and friendly service

Cons: Spent some time waiting for my car to be available

Pros: helpfulness of staff at pickup

Cons: Needing to still have to take the shuttle bus to pick up the car

Pros: The car was not provided

Cons: The car was not provided please refund the money

Pros: Nothing

Cons: Whole experience. Process took over 1 and half hours to get on the road.

Pros: none

Cons: mal maintenace of cars two cars (first one and the alternate were both error signal came out) and changing car due to out-of order took 4 hours and ruined our trip there should be some compensation for users due to this mal maintenace of cars

Pros: Ray, our agent, was excellent. He was patient, helpful, gave great information, and overall helped make the process really smooth.

Pros: Relacion con el personal y eficiencia en la entrega y devolución.

Cons: Vehículo con aviso para comprobar nivel de aceite y presión de neumáticos.

Pros: Clear communication, and great service. Mr. Cullen who helped at the front desk was a delight to deal with.

Cons: The front desk had a long lineup, but I think a few flights had landed at the same time and it was out of the staff's control.

Pros: Easy drop off when return and confirmed in good condition.

Pros: Service desk assistant (Sebastian) was great at pick up.

Cons: Car was ordered with GPS but I was given a card without it. When challenged they provided a standalone GOS unit. This was not at all useful and was in fact DANGEROUS, giving directions contrary to traffic rules (like turning down pedestrian streets!

Cons: The car they provided.

Pros: New car and friendly helpful staff

Pros: Very quick Car was as expected Quality of service

Pros: Eva at the start, and Aben Thomas at the return - were both amazing staff. Very very good service. It made the experience great.

Pros: Did everything that was expected

Cons: Nothing

Cons: Huge queue at airport and took ages to get through it.

Pros: Friendly receptionist who didn't try too hard to sell extra insurance cover.

Cons: Nothing major.

Pros: Friendly and reasonably priced

Pros: The guy at the rental desk at the airport was very helpful and had a good sense of humour

Pros: Great service, tried to upgrade to a car with inbuilt gps. Young chap helped us with our phones but we ended up hiring the gps module.

Pros: Friendly. Helped get larger car.

Cons: Gave us directions to return car at passenger drop off which was wrong. Spent an extra 25 minutes to get to car return.

Pros: Clerk was friendly and efficient.

Cons: That they tried to see us additional insurance. They also provided us with a qwerky car that had very a very specific starting sequence to get it past standby mode, which was totally foreign to us. It also went into standby if you idled too long. Twice we were stranded mid-street when the car would not engage in drive. Once we read the manual and learned to correct sequence we had no further issues.

Pros: They made it clear they had nothing to do with discover cars. If I wanted to change my booking I needed to pay full and request a refund from discover cars.

Pros: Quick efficient professional and friendly

Cons: The car was a bit banged up when I took possession of it it ran and drove well but I think I was it last trip cosmetically! I just worried if I’d be charged for the damage even though it was already there

Pros: I enjoyed the entire process. It was very professional efficient and we got a beautiful car to drive.

Pros: Really nice staff and great car

Cons: We got a ticket for some tax-thing that we in the end didn’t have to care about, unneccessary worries though.

Pros: Staff were all knowledgeable on their procedures.

Cons: Wait time and shuttle to pick up the car was a little longer than expected.

Pros: Clear message, concise directions.

Cons: Nothing really

Pros: Smooth and pretty straight forward.

Pros: Very fast service. Wonderful collection process and the return process was so fast

Cons: Nothing

Pros: See above.

Cons: Only positive was the roadside gentleman who picked up the car.

Pros: Quick pick up and drop off

Cons: Didn’t not get car of choice or suitable replacement

Pros: Would highly recommend

Pros: Friendly and easy to get the car

Cons: We did not get instructions on after hours dropoff

Pros: Car was like new ..

Cons: Great trip with a really nice car

Pros: Prompt and polite service from all staff members

Pros: Clear and easy during pick up.

Cons: a little trouble with my license

Pros: The rental agents at picking up and dropping off have been very kind and respectful. Sometimes you get pushy ones that have no other interest than upsell you new things, it wasn't the case, they showed genuine interest in making sure our car was in top shape for the trip and easy to drop off at the end of it.

Cons: price they charged for fuel

Pros: I was not given a car by sixt and needed to book with exactly double the amount on spot. still my money is stuck with discover cars.

Cons: I was not given a car by sixt and needed to book with exactly double the amount on spot. still my money is stuck with discover cars.

Pros: Very efficient and courteous service at both pick-up and drop off

Cons: Polite, courteous and efficient

Pros: Logistically everything went well.

Cons: A couple of weeks after returning the car, we were charged for a dent that was already there at pickup. The communication with SIXT went smoothly and the charge was reimbursed immediately, however this created quite some effort on our side and it only worked out as we could prove via photos taken at pick-up that we didn't cause the dent.

Pros: There were 3 service counters opened for SIXT, which is plenty

Pros: Refused car read below

Pros: Courtesy and professionalism of the service representative

Pros: We got a good car at a reasonable price. I would use them again.

Cons: Even though I know I had purchased full insurance coverage through Discover cars, I ended up buying Sixts coverage anyway. I didn’t want to have to do the hassle of claim reimbursement through Discover. Driving in Ireland was very difficult and I wanted the peace of mind of having the extra coverage. Had I been in any other country where one drives on the right side of the road, I would have not taken Sixts insurance.

Pros: Quick and friendly

Cons: The car was not completely clean inside or out.

Pros: The return was the only efficient part of the entire experience.

Cons: The service personnel at the pickup were terrible. Took a half hour to get through the pickup after over an hour in a lineup. Made me miss an event that was booked with what would normally be plenty of time.

Pros: Drop off was quick and efficient. Liked gas choice of returning empty

Cons: I waited for 70 min to pick it up!

Pros: easy to return

Cons: systems were down when we arrived and spent an hour in line

Cons: The booked car was not available. Very expensive for insurance.

Pros: They were polite but hard to reach. Answering machines only. No instructions on the features of the car. We had to refer to the owners's manuel.

Cons: Not reacheable by phone. Took us 1 h and a half driving around the airport to find the return site. Instructions not clear enough. An answering machine was not helping at all.

Pros: The staff at the service desk were extremely knowledgeable, helpful and a delight to deal with.

Pros: Easy drop off- very quick. Car was great- VW. Had no issues with the car. Fitted 2 suitcases in the boot. Very economical- we only filled up 3 times doing over 3,000kms.

Cons: We had to wait a little at the airport to pick up as there were a few people lined up.

Pros: Turning in the car

Cons: The rental desk was chaotic, I felt like I was high-pressured upsold re insurance, the agent was difficult to understand.

Pros: Great service at the PU desk

Cons: Cost of GPS (did not accept)

Pros: Friendly and efficient

Cons: Nothing

Pros: Sixt very good wtaff

Pros: I was in interaction with 4 different people - customer support, registration check-in, handover person 1, handover person 2. All of them were kind and very helpful and nice. The customer-service via email was very quick and very helpful, I give them the best rank. The car was in good condition, including its own GPS integrated. Car was to new for my phone, it had only USB 3 output, and contactless charging :D.

Cons: It is not that I did not like, I guess it is not fully their fault. The rented car did not have the first aid and triangle, I reported that and they brought me one right away. The car did not have a reserve wheel, it is a new practice, that you shall always call for support from the hotline. It is fine, only the pickup paper included that there should be a reserve wheel. We clarified it, so not a problem. Last, I had incorrect handover place in my invoice, again solved quickly by support.

Pros: They were friendly and quick at the desk and a the drop off

Cons: I booked a car for €352, but ended paying another €66 - and I’m still waiting for the deposit. Both without further information

Pros: Quite fast, considering that we arrived a bit earlier we waited about 15 minutes, and the car has been just cleaned.

Cons: Our agent Joe was not very nice: I'm confident in English but I had problems with his lazy and unclear speaking. Also, the key had a little issue (sheathing button a bit stuck) and he kind of made fun of it. Another agent looked for a substitute key but couldn't find (quite absurd) so he simply suggested us to never sheathe it. Lastly, the car was working fine but had a few minor issues, like a missing part of a front grille and a damaged rim, so we had to take photos and videos carefully.

Pros: Overall condition of the car

Cons: Time spent picking up the car

Pros: Friendly & efficient.

Cons: No issues

Pros: They upgraded my car for free

Cons: The airport shuttle took some time.

Pros: Thank a lot to Kristian that halp a lot with her serves.

Cons: They change the car to otomaty to help me with the drive in the other side in Ireland. It was underful

Pros: Waited in line for an hour to get my car

Cons: I ordered a car seat for my child they handed it to me at the desk and I was made to walk to the car rental area carrying a very large car seat all my luggage and my 6 month old son. On arrival I found I didn’t know how to fit this type of car seat, I asked a member of staff to help and they told me they where not allowed too a considerable amount of time with a stressed out child and a stressed out me trying to fit this damned car seat that I expected would of been put in the vehicle!

Pros: Staff were great, made me feel very welcome and were very helpful

Pros: Drop off was efficient.

Cons: Pressurised sales technique, extra insurance, upgrade and diesel. Old car, 50 000km+. Boot size not as advertised. Failure to respond to emails. No manager to speak to at sales desk.

Pros: Decent car

Cons: The ridiculous amount of money I had to pay extra on insurance because I don’t own a credit card yet my wife does, yet you wouldn’t accept it. I’ve been driving nearly forty years and have never made an insurance claim, yet I had to pay £34 per day with my rental car. That equates to more I pay annually for my car’s insurance. Absolute rip off

Pros: Professional and empathetic car rental agents. Especially Mrs Adelina.

Cons: n/a

Pros: Good conditions.

Cons: Not.

Cons: Instructions of picking up and dropping off the car

Pros: Overall Sixt were efficient and professional

Cons: Confusion over requirement to have a medical certificate as hirer over 75. Not advised prior to at time of booking. Cannot understand why there is an extra charge to use GPS and all cars should be automatic at no extra cost

Cons: Huge line to collect car, they sent us on a wild goose chase to find the pickup place. First car had a massive gash in the tyre which we had to fight hard with them that we wouldn't take it, second car had cosmetic damage to the bumper, but was at least safe to drive. Took over four hours before we were able to leave the airport.

Pros: Speed of check in

Cons: Nothing

Pros: Service especially Emma was top notch

Cons: A little rough but served it’s purpose

Pros: Check in was easy and staff was helpful. We were checked by Emma.

Cons: Car conditions were a bit below expectations

Pros: Great service agent when we were picking up the car. She recommended we take a video of the condition of the car and I'm glad we did because the agent when we were dropping off the car was looking to blame some damage on us.

Cons: I felt like the agent when we were dropping off the car was looking for an excuse to charge us for damage to the car that we didn't do. Fortunately we had a video to clear up the issue.

Pros: efficiency of the car rental agent, condition of the car, and good price

Cons: the car extern was crash

Pros: Great service

Cons: I booked a VW Tiguan or similar. At the desk they stated they were upgrading us and I ended up with a Darcia Jogger. The connectivity was average and constantly dropping out and overall feel of the vehicle was rubbish. The only upgrade was that it was 7 seats which was something I didn’t need. I also did not see one Tiguan in their lot. If they are going to advertise it they should have it and the “or similar” should be similar in quality.

Cons: would have been good to get more info about the Toll system - so a specifc regional brief for each country

Pros: Very helpful staff agents.

Cons: They did not provide the car signed up for nor did they give a newish car. It was 3 years old and had done over 80,000 kms. Interior was damp and not clean.

Pros: Sixt we're great - no issue son their part

Pros: Friendly

Cons: Drop-off a bit confusing

Pros: They were helpful and professional

Pros: Very friendly and quick, drop off was perfect, pick up was perfect, car was in prestine condition.

Pros: High efficiency at pick up and drop off. We were lucky enough to get a brand new car, and even an upgrade.

Pros: The car have problem

Pros: Easy to deal with

Cons: Nothing

Pros: Car was perfect

Cons: Confusion around where the car was to be collected.

Pros: see above

Cons: One thing we would suggest and we think it was due to Brexit issues? Back in 2016 we were able to drive down from Donegal via A5 making a quick drive to Dublin. This time we could not do that, and did not understand the sticker on the dash. Maybe explain to customers that if they go up north, they can't get on A5 unless they pay a fee and perhaps different insurance? Anyway, we had to back track over to Sligo and then across. It was worth it of course. But also, we were clueless on that part.

Pros: The agents were friendly, helpful and efficient.

Cons: Nothing.

Pros: Easy at pick up. Not too long in line

Cons: Very slow in sending a final invoice via email. I have yet to receive it 5 days after vehicle drop-off.

Pros: Quick service

Pros: Valter at Sixt was very kind, accommodating and helpful! Best car rental experience I’ve ever had!

Cons: Nothing!

Cons: The car was missing two hubcaps on pickup

Pros: Everything very efficient.

Pros: It was easy to pick up the car. They were professional and friendly.

Pros: Helpful Staff

Pros: Helpful staff, quality of product.

Cons: Delays with security deposit return. Still haven’t received 3 days after return.

Pros: Leonardo in Dublin was great. Very friendly and helpful. Gave an upgrade because original booked vehicle was unavailable

Cons: Android auto in the car didn't work (Dacia Duster) and Ad Blue was low.

Pros: very efficient

Cons: a bit expensive

Pros: Agent, drop off time

Cons: Long queue at the desk at the airport

Pros: they had a booking for us

Cons: oversell on insurance and disappointing upgrade to a car i would never choose to rent. I felt locked in as the car was registered for M50 toll payment and we were on a tight schedule for golf tee times and it had allready taken longer to collect the car that expected

Pros: Friendly staff, clean car at a very good price.

Pros: The folks were friendly and helpful. Made the rental car experience so easy and a pleasant part of an otherwise challenging travel experience.

Cons: Need to add oul and coolant fluid

Pros: The representative at Dublin airport was friendly and helpful.

Cons: Overall it was a seamless experience and I would be happy to return next year.

Pros: Service was very friendly

Cons: it took a long time especially given we had pre booked

Pros: Efficient service

Cons: Pushy sales chap trying to get me to spend additional money on what I'd already paid for

Pros: The representative Emma who helped us was so kind and helpful and informative! She ensured we did not over purchase anything!

Pros: Did what you were expected to do

Cons: Nothing

Pros: Meeting my budget and rental expectations with friendly staff. The upgraded car category was a bonus

Cons: None

Pros: It was all very professional. From start to finish. Great staff at rental and drop-off.

Pros: Emma was amazing. I had spent a while booking the car and somehow it defaulted to 12 noon for pick up but I arrived at 8:30am and she was able to still accommodate me. The one major problem I had was installing the car seat, while I do understand that they can’t install them it would be so helpful to have someone point out exactly how they work. When you are traveling solo with a child and trying to install a seat you’ve never laid eyes on it is probably the most irritating and frustrating thing

Cons: I’m not sure if there is a way to at least have someone point out the main functions of the car seats and then leave the installation to the parent - that would be incredibly helpful.

Pros: Fast picking up and dropping off. Shuttle provided if needed.

Cons: Wasn’t clear if Sixt was aware of all the scratches the car had.

Pros: The guy at the end was really nice and friendly

Cons: Being miss sold the GPS system and the car wasn’t really the same level as what we paid for.

Pros: Excellent customer service

Cons: N/A

Pros: Easy to find and able to collect the car from the terminal

Cons: Slow/long queue to collect the car

Pros: Very efficient service

Cons: N/a

Pros: Eva at the Sixt help desk when we picked up the car was very nice and friendly. She explained everything and gave us a piece of mind. She also gave us some tips in Ireland and we thought she was a great person to talk to after the flight. We had a great experience also at drop off with Eduard. A nice young gentleman who made the return smooth for us.

Cons: At first, we got Nissan micra which we didn’t order (paid for VW or similar) but when we said it wouldn’t work for us due to our height, all got resolved quickly and to our satisfaction. We thought this was still a great experience and would not mark this as negative.

Cons: i was not explained how/where to return car properly at 5 am, and no one around to ask. it was VERY frustrating as I nearly missed my flight.

Pros: Diago at returns was the best!

Pros: Return personnel (Tiago Correia Ribeiro) was outstanding

Cons: Car selection was limited. Would have preferred larger, automatic vehicle.

Pros: Loved the car, it was new and comfortable. The agents at the desk and at the van were helpful and friendly too!

Cons: The agents at the desk and van were so helpful!

Pros: The Sixt representative Lilly made sure I had a car that was safe and comfortable for a 27 day rental. Above and beyond service! Very satisfied

Cons: Nothing

Pros: Nothing

Cons: The man looking after the hire was an arsehol

Pros: efficient

Cons: too long to wait

Cons: Had to wait for the car to be washed.

Pros: Friendlieness of staff and the information they gave us.